DAVID FOSTER General Manager, Response Service Centre IFSEC INTERNATIONAL 2013 Monday 13 May 2013 CORPORATE MANSLAUGHTER ACT – Implications for Lone Worker Sector
Jan 17, 2015
DAVID FOSTERGeneral Manager, Response Service Centre
IFSEC INTERNATIONAL 2013Monday 13 May 2013
CORPORATE MANSLAUGHTER ACT – Implications for Lone Worker Sector
Threats are stark
• Health & Safety Executive Statistics - 2011/12 reveals:
• 643,000 incidents of violence at work
• 324,000 physical assaults on workers
• 319,000 classified as threats
• Occupations with highest risk of experiencing violence
• Health
• Education
• Protective Services
Who are lone workers?• Over 6 million people in the UK work as lone workers.
• HSE definition of lone workers:
• Key threats to lone workers, with varying level of risks
• Risk of violence, intimidation
• Occupational risks
• Personal well being risks including health issues
“ An employee who performs an activity that is intended to be carried out in isolation without close or direct supervision. ” Some examples of lone workers are social workers, bailiffs, parking attendants, service engineers, caretakers, builders and forestry workers.
Threats are stark
• Assaults on NHS Staff (2011/2012)
• Over 60,000 assaults on their staff (up by 3%)
• 163 Attacks per day.
• Steepest increase – Assaults by Patients
• Rose from 39,770 to 46,265
• Increase of 16%
• Data from NHS Protect – (Surveyed 425 NHS Organization's)
Employer’s responsibility• Legal obligation –
• Health & Safety at Work Act 1974• Management of Health & Safety at Work Regulations 1999• Corporate Manslaughter & Homicide Act 2007
• Ever pressing need to comply with Duty of Care • Two corporate prosecutions (SW & Ireland)• Financial loss – Cotswold Geotechnical fined £385K
• Directors & line managers can face prosecution, if found negligent.
Implications for Lone Worker Sector
• Increased awareness by employers as to their Legal Obligations.
• Employees better informed about their ‘Employers Duty of Care’.
• Clearly identified risks to individuals within the workplace.
=• Significant growth opportunity for Lone Worker Protection across a
number of market sectors
• Anticipate 2013 to see highest year on year growth for Lone Worker Protection.
How to choose LWP service?
Source: BSIA
ARC – plays a critical role in LWP
• BS5979 Cat ll ARC - Audited by external inspectorate
• BS8484 - Police response for Panic Attacks/Lone Worker Protection
• BS7858 – Staff are fully vetted
• ISO9001 - Best quality processes
ARC – accreditations
ConclusionTo choose a lone worker service, you should consider:
• A lone worker service that meets both your needs and the requirements of BS8484, which includes face-to-face training.
• Device & network independent response provider ARC.
• An ARC that has experienced and trained staff, capable of giving lone workers the support they need.
• A lone worker service that is answered by human, don’t leave distress moments to responses from machine.
• A supplier that are able to provide requisite management information through online portal.
Thank you for your time
Any questions?
Remember to visit us at Stand J30
David FosterGeneral Manager – Response Service Centre