1/23 Introduction Introduction Introduction Introduction E-Billing is an online service which provides, 24 hours a day, seven days a week, convenience for existing Corona Energy’s customers and agents to: - view invoice(s) on screen download and save copies of invoice(s) to their local computers This manual gives a brief overview on the systems features and their usage. The Corona Energy Ebilling website can be accessed at: https://ebilling.coronaenergy.co.uk/
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Corona Energy - eBilling - User Manual v0.2-Colin's update Energy... · 2013-01-17 · [email protected] and request for eBilling service. ... The user is now presented
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IntroductionIntroductionIntroductionIntroduction
E-Billing is an online service which provides, 24 hours a day, seven days a week, convenience
for existing Corona Energy’s customers and agents to: -
� view invoice(s) on screen
� download and save copies of invoice(s) to their local computers
This manual gives a brief overview on the systems features and their usage....
The Corona Energy Ebilling website can be accessed at:
https://ebilling.coronaenergy.co.uk/
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LoginLoginLoginLogin
Login ProcessLogin ProcessLogin ProcessLogin Process
Enter the Login Name and Password and click Login.
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Forgot Login NameForgot Login NameForgot Login NameForgot Login Name
Kindly contact the Customer Service Team on 08442 646464 or send an email to
[email protected], mentioning the trading name and customer reference. The
Customer Service Advisor should be able to get your login name.
The Customer Invoices page is an area to view and / or download invoices pertaining to the
login. It should be noted that all invoices previously viewed or downloaded by the login are
filtered out from the initial listing. The user is expected to remove the appropriate filters to
view invoices previously viewed and / or downloaded.
The invoices page is divided into The invoices page is divided into The invoices page is divided into The invoices page is divided into 4444 sections, namely: sections, namely: sections, namely: sections, namely: ----
1. Quick Find
2. Invoice Filter
3. Invoice Listing
4. Selection Summary
When the user logs in, the system will list all non-printed invoices and / or non-viewed
The user has the facility to view and/or download invoice line summaries as CSV files.
The user has to select the list from the ‘Invoice Listing’ section, as explained in ‘‘‘‘viewingviewingviewingviewing
multiple invoice copiesmultiple invoice copiesmultiple invoice copiesmultiple invoice copies’ ’ ’ ’ section and then click the respective button as required, i.e.,
CSV Download for consumption invoice(s) and AMR Download for AMR invoice(s)
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Depending on the browser used, settings and plug-ins installed, the system will either prompt
the user to open the CSV file or save the file to your computer.
Difference between downloaded Difference between downloaded Difference between downloaded Difference between downloaded AgAgAgAgent invoices and ent invoices and ent invoices and ent invoices and Customer invoices Customer invoices Customer invoices Customer invoices
It should be noted that when invoice(s) are downloaded from an Agent login, the file will have
‘COPY’ identifier placed on top
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LogoutLogoutLogoutLogout
Logout ProcessLogout ProcessLogout ProcessLogout Process
To logout of the application the user has to click Logout
This will logout the user of the current session and the application will return to the login
page.
Please Note: You are advised to log off the system once you have finished as the system
automatically logs off the user after an extended “idle” session.