• Copyright OCM, University of Minnesota- 2005. This work is the intellectual property of the Regents of the University of Minnesota. Permission is granted for this material to be shared for non- commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the University of Minnesota. To disseminate otherwise or to republish requires written permission from the University of Minnesota.
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• Copyright OCM, University of Minnesota- 2005. This work is the intellectual property of the Regents of the University of Minnesota. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the University of Minnesota. To disseminate otherwise or to republish requires written permission from the University of Minnesota.
An Enterprise-Grade Model for Classroom Technology Support
Campus-Wide System Design, Implementation and Support.
CUMREC 2005, May 17James Gregory, University of Minnesota
• The Software & Information Industry Association’s Report on the Effectiveness of Technology in Schools consistently finds that the ultimate effectiveness of technology is determined by appropriate implementation of, rather than inherent features in the technology.
The Challenge:
• Advanced data-projection capability
• 300+ classrooms
• Easy-to-use systems
• Reduced maintenance costs
• Improved classroom uptime
OCM Technology Upgrade Plan:
To bring laptop projection capability, internet access and student wireless networking to all centrally scheduled Twin Cities classrooms (approx. 300) at the University of Minnesota under a Classroom One-Stop umbrella.
Includes basic tech infrastructure for teaching & learning • fixed data/video projection capability• internet connectivity at instructor station• wireless student networking• smart control system with networking option• user friendly laptop interface• standardized operating protocol familiar to UofM faculty• standard input devices (VCR and DVD)• may have other modular “add-on” capabilities
• slide projectors, document cams,• installed computers, special I/O devices
• “Hotline” phone for instructor• accessibility features• flexible growth potential - able to interface new devices
Baseline for UMTC general-purpose classroom technology• Included in Facilities Construction Standards (Appendix DD)
PROJECTION CAPABLE CLASSROOM STANDARD
Presentation One-Sentence Summary:
Standardized, ubiquitous, easy to use, metacontrolled classroom technology systems will have a measure of success evident in the degree of faculty and student satisfaction, which has long term strategic and financial impact.
Control fixed data/video projection capability internet connectivity at instructor station wireless student networking smart control system with networking
option
Analyzing UofM Classroom Standard
Standardization standard user friendly laptop interface standardized operating protocol familiar to
UofM faculty standard input devices (VCR and DVD) standard “Hotline” phone for instructor standard modular “add-on” capabilities
slide projectors, document cams, installed computers, special I/O devices
accessibility features
Analyzing UofM Classroom Standard
Growth flexible growth potential – extendibility to
new devices baseline for UMTC general-purpose
classroom technology
Analyzing UofM Classroom Standard
TECHNOLOGY
Introduction
Networked Classroom Control Systems:
A New Paradigm for Design, Operation and Support.
• Metacontrol = Control of control systems.• CAMS = Classroom Automated
Management System
Basic Tactile Control Panel
Not “just a keypad”
Single User View No Option Overload Simplicity Lower Cost Lower Maintenance ADA Friendly
Remote Control Features
Remote Control of:
– Projector (on/off)– Sources (laptop,
VCR, DVD, Doc Cam)– Video/ Audio Mute– Volume Level– System Lock-out– Service Mode
Modular “add-on” capabilities Special I/O devices
Add-on’s
Systems are flexible and allowfor future technology growth
UofM CTS CAMSClassroom Automated Management System
– Real time monitoring by the Campus Police through CTS management system
– Local alarm and siren activated by removal of projector or control lines
– Password protection on classroom data projector
MANAGEMENT
Includes the obvious and not-so-obvious costs
of operating and maintaining the technology systems.
Total Cost of Ownership
Classroom Lifecycle and Maintenance Costs
Facilities
Technology
Support
Technology
Support
Facilities
IT, Systems and Services in Higher Education (NACUBO document)
The more standardized a technology environment is, the lower the costs of support.
Faculty, students and even technology staffs scorned this notion for many years until the burdens of support and the consequences of poor support grew so intense they were impossible to ignore.