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BUSINESS MANAGEMENTReal-World Applications & Connections
GLENCOE
SectionSection 11.1Operations Management
In this section: Operations are the activities a company engages in to produce its goods or services. This section discusses:
• The Role of the Operations Manager• Operating Systems and Activities• Computer Technology for Operations Management• Process Selection• Site Selection• Facilities Layout
BUSINESS MANAGEMENTReal-World Applications & Connections
GLENCOE
SectionSection 11.1Operations Management
What You’ll Learn
• What operations managers do.• How the two types of operating systems differ.• How mangers use computers to design, engineer, and produce products.• Factors to consider when selecting equipment.• Factors to consider in choosing a site.• The advantages and disadvantages of the three different types of
BUSINESS MANAGEMENTReal-World Applications & Connections
GLENCOE
SectionSection 11.1Operations Management
The Role of the Operations Manager
• choosing a process for producing the company’s goods or services• selecting a production site• laying out the production facility• designing production workers’ jobs• planning day-to-day production operations
Operations managers are responsible for the activities involved in producing the goods or services for their companies. These include: