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CChhaapptteerr 1166 RReeccoorrddiinngg iinn GGeenneerraalliisstt
SSoocciiaall WWoorrkk PPrraaccttiiccee
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THE IMPORTANCE OF WRITING IN SOCIAL WORK
1. Identifying the client and the need
2. Documenting services
3. Maintaining case continuity
4. Interprofessional communication
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5. Sharing information with the client 6. Facilitating supervision, consultation,
and peer review 7. Monitoring the process and impact of
service 8. Educating students and other
professionals 9. Providing data for administrative
tasks 10. Providing data for research
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WHAT IS IN THE RECORD?
1. The date of your interaction with the client
2. Basic information about the client
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3. Reason for client contact
4. More detailed information about the client’s problem and situation
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5. Aspects of the implementation
process
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6. Follow-up information 7. Comments and questions to discuss
with a supervisor or another worker
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RECORDING FORMATS
Process Recording
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Using Videotapes and Audiotapes
Progress Notes
Narrative Recording
Summary Narrative Recordings Focusing on Strengths
Summaries of Case Conferences
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Problem-Oriented Recording (POR)
Database
Problem List
Initial Implementation Plans
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Progress in Plan Implementation
Subjective information
Objective information
Assessments
Plans
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Advantages of Problem-Oriented Recording
Disadvantages of Problem-Oriented Recording
Standardized Forms
Purposes of Standardized Forms
Well-Written Standardized Forms
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Recording Progress in Groups
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Writing Letters
Memos
Recording in Meetings
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TECHNOLOGICAL ADVANCES
Computers
E-Mail
Faxes
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WRITING SKILLS AND RECORDING
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PRIVACY PRINCIPLES
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