CHINNAI COLL EGE OF COMMERCE & ECONOMICS
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CHINNAI COLLEGE OF COMMERCE
& ECONOMICS
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SYBMS-B
Sub- Public Relation Management
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INDEX
� Introduction
� Importance of media
� What & How media communicate
� Role of Media in Public relation� Method, tools & tactics of media
� Steps of developing your public relation &media plan
� Different types of advertising � Outdoor advertising
� Out sourcing of public relation
� Conclusion
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Introduction
Media relations involves working with various media for the
purpose of informing the public of an organization's mission,
policies and practices in a positive, consistent and credible
manner. Typically, this means coordinating directly with the
people responsible for producing the news and features in
the mass media. The goal of media relations is to maximize
positive coverage in the mass media without paying for it
directly through advertising. Many people use the
terms public relations and media relations interchangeably;
however, doing so is incorrect. Media relations refer to the
relationship that a company or organization developswith journalists, while public relations extend that relationship
beyond the media to the general public.
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Importance Of Media
Media is the most powerful tool of communication. It helps promoting
the right things on right time. It gives a real exposure to the mass
audience about what is right or wrong. Even though media is linked
with spreading fake news like a fire, but on the safe side, it helps a lot
to inform us about the realities as well. The world is moving towards
progress in every walk of life. But when we look towards societies, itfeels as if some thing is still missing. Money, power, lust, etc., is the
wish of every human being to attain. But we can't deny this fact that
we all are bounded with loads of social problems, which are hard nuts
to crack. Media has a constructive role to play for the society. Today
News Channels and even some Newspapers are mouthpiece of some
social issues, which helps us to estimate the realities of lives. Mediahas played an important role in order to focus on the social issues in
almost every era. It is the fact that in most of the eras, media were not
being given free and fair chances to explore the issues of society more
openly than it is being given now; but we can't deny this fact that the
issues were always raised in order to provide justice to the people.
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What And How Of Media Communication
The only part of a broader public relation programme will be
to establish good media relations and make the corporate
management appreciate its importance. Obviously the most
successful PR campaigns and even the best ones are found
on good media relations. As business communicators the
image masters know very well that the soundest way to
convey the companies image to the target audience is often
through media coverage. But then however expert one may
be, certainly no communicator can claim to be fully effective
unless he or she is a real master in media relation.
� There are other tow press relation activities viz. selectivebriefings and exclusive stories. In this cotet the role of claims
and facts would be quite educative:-
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1. The corporate management, first and foremost have to appreciate that it
has its links with the media through the PR out fit of the organisation2. A PR is for routine matters and the press conference is for something
more important.
3. Remember media relations wheather through press conference, press
release or regular PR contacts are meant for buying a very valuable
commodity and i.e. goodwill.
4. There is so much news and happening that it is not possible for thesmall band of journalist to go around and gather everything. Therefore, the
job of the PR person is to ensure that they get the right kind of relevant
information at the right time.
5. A lot of questions remain unanswered with a press release. It may lead
to a different interpretations. At the same time if a press conference is heldthe probing goes much deeper and sometime embarrassing questions
might be asked to the host.
6. Lastly there has to be a purpose for a press release or a press
conference.
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Role of Media in Public relation
Media is the vehicle that a seller or a vendor uses to communicate withthe consumer. Depending on the product that needs to be advertised
the media is chosen. Many different types of innovative media are
available. The role of media and public relations is vital for survival of
any business. Its optimum use helps a company to advertise correctly.
Some agencies provide services to reach media. The most effective
medium available for advertising today has multiple options. Rightfrom billboards to electronic media to select print media to sponsoring
events, banners, in-flight and ground, radio, cinema slides the list is
endless for reaching the targeted group. With many options available
both media and public relations are linked to each other for proper
advertising Can one get effective advertising service, at effective costs
and tight budgets? Yes. There are many ways, using a combination of strategies. For example if a client uses a multi-pronged media, the
advertising agency can spread the use print (as advertisement), TV
(sponsorship or FCT) and Radio (jingle, debate or interview).
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Methods, tools and tactics
� Public relations and publicity are not synonymous, but many
public relations campaigns include provisions for publicity.
Publicity is the spreading of information to gain public
awareness for a product, person, service, cause or
organization, and can be seen as a result of effective publicrelations planning. More recently in public relations,
professionals are using technology as their main tool to get
their messages to target audiences. With the creation of
social networks, blogs, and even Internet radio public
relations professionals are able to send direct messages
through these mediums that attract the target audiences.
Methods used to find out what is appealing to target
audiences include the use of surveys, conducting research
or even focus groups.
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� Tools
There are various tools that can be used in the practice of
public relations. Traditional tools include press releases and
media kits which are sent out to generate positive press on
behalf of the organization. Other widely-used tools include
brochures, newsletters and annual reports. Increasingly,
companies are utilizing interactive social media outlets, such
as� Blogs,
� Twitter and
� Facebook,
� Targeting publics
Etc.
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Six Steps to Developing Your Public Relations
and Media Plan
� Step 1: Define and write down your
objectives for your publicity or media plan.
� Step 2: Define your goals in
achieving this objective. It is
important that your goals be
specific, measurable, results-oriented and time-bound. These
goals must be in-line with your
overall business, marketing, and
sales objectives.
� Step 3: Determine who your target
audience consists of. Who is it thatyou want to reach with this
campaign? What do you want your
key message to be?
� Step 4: Develop a schedule for your public relation campaigns. Create
synergy by coinciding your public
relations plan with other marketing
and sales efforts.
� Step 5: Develop your plan of attack.
What communication vehicles will
you use to get your message to the
public?
� Step 6: Put measures in place to
track the results of your PR
Campaign. After each campaign sitdown and review the results. Did
you achieve the defined objectives
and goals of this campaign? Should
you consider modifying your original
plan? If so, how and why?
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Types of Advertising
� Print Adver tising ± Newspapers,Magazines, Brochures, Fliers .
� Broadcast- T.V, radio, D.D,satellite channels .
� Non Broadcast- Cinema, video ,cable, closed circuit t.v.
�
Outdoor Advertising ±
Billboards, hoardings, posters, xeon signs, etc.
� V ehicular/transit- T rains, buses,taxis, auto-rickshaws, privatevehicles, etc.
� P oint of purchase- Stickers,banners, painted signs, window display.
� S pecialty media- Buttons, t-shirtsstickers, badges, diaries,calendars, key chains,etc.
� M iscellaneous- T rolleys at
airports, direct mail advertisnig.
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� Newspapers adver tising-Newspaper is one of the important andextensively used medium of advertising. They may be local, regionalor national, like The Economic Times and Financial Express.
� Magazine adver tising- Magazines are periodical publications . They
include general interest magazines, trade publication and specialinterest magazines. Business India, India Today, Business Word,Sports star, Lok Prabha, and Femina are more popular magazines.
� Radio- One of the most extensively used medium of advertising allover the world is radio advertising , In India , radio advertising is mademainly on Vivid Bharat and FM channel. It covers 98.8 per cent of thepopulation and 90 per cent of the total geographical area.
� Film/Cinema- It is a medium of advertising in which short films or slides on a product are prepared and screened at cinema hall andother places of entertainment such as parks, gardens, big hotels.Slides and short film can be prepared in regional languages. Thesefilms are given to cinema houses for screening two or three within onefilm show.
� Television- The latest addition to the existing media of advertising isT.V. advertising. Ti is used extensively and is very popular with theadvertisers and viewers. The T.V. media is visual and combines thebenefits of salesmanship and publicity. It is one of the non-broadcasting media and the others include vedio, cable, circuit T.V.and cinema.
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Outdoor Advertising
� Over the past several decades, there has been a considerablechange in the field of outdoor advertising. It has evolved into amedia which is as strong as all other forms of advertisement.This industry has remained unscathed even when all the other advertising industries have been struggling to remain intobusiness. In fact, businesses spend billions of dollars each year in outdoor advertising. Indeed, this form of advertising media hascome a long way from being a mere roadside poster.
� Some of these benefits include:
a. It provides numerous ways to market a product effectively, thus,giving back value for every dollar spent.
b. It is an extremely effective way to reach and saturate the targetmarket.
c. It is an efficient way to ensure the products ubiquitous presencein consumers minds.
d. It is a mixture of various forms of media that successfully reachpeople wherever they are.
e. It provides an effectual way to reach consumers and create anoverall awareness of the product.
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Ty pes of outdoor advertising
� Posters/bill boardsand painted signs
� Neon signs/electricsigns
� Skywritting/skyadvertising/ballonadvertising
� Sandwich boards/sandwichman
�
Trainsitadvertisng/transportadvertising
� Trade shows andfairs.
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Different public relations media
� House journals
� Public address system
� Photographs
� Drawings
� Fairs, festivals and
exhibits.
� Public
� Colures
�
Flip-over chart� Display/ window display
� Overhead projector
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� Conferencing
� Telephoning
� Letters & Post cards
� Signs & symbols
� Spectacolour
� Booklets
�
Pamphlets� Brochures
� Hand book
� Other media
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Outsourcing of public relationOutsourcing means obtaining goods & services by contact from
an outside source.
The following are the reason why outsourcing is undertaken:-
1. To free the management from day to day activity.
2. To have accessibility to the world class capability.
3. To redirect resources from non-cor activities towards activity
that have greater return in serving the customers.
4. To enjoy lower cost due to economies of scale.
5. To increase flexibility in order to meet changing business
conditions.
6.To minimize business risk and acquire innovative ideas
7. To improve credibility and image by associating with superior
provider.
8. To focus on broader business issues while having details
taken over by outside experts.
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Conclusion
Public relations (PR) is a field concerned with maintaining apublic image for businesses, non-profit organizations or high-profile people, such as celebrities and politicians.Others define it as the practice of managing communicationbetween an organization and its publics. Public relationsprovides an organization or individual exposure to their
audiences using topics of public interest and news items thatprovide a third-party endorsement[3]and do not direct payment.Once common activities include speaking at conferences,working with the media, crisis communications, socialmedia engagement, and employee communication.Public relations is used to build rapportwith employees, customers, investors, voters, or the generalpublic. Almost any organization that has a stake in how it isportrayed in the public arena employs some level of publicrelations. There are a number of public relations disciplinesfalling under the banner of corporate communications, suchas analyst relations, media relations, investor relations, internalcommunications and labor relations.