No.7, 14th Street, Linh Chieu Ward, Thu Duc District, HCM City SUMMARY STATEMENT TALKING WITH THE TOURIST CLUB Invited foreign tourists to communicate with the students at the center park, made close relationship to introduce Vietnam's attractions and enrich the intercultural knowledge. THE EXAM SEASON SUPPORTING CAMPAIGN-2014 Helped the students with directions, accommodations, transportation to facilitate a smooth entrance exam. PHIM14.VN Translated the films' subtitles from English into Vietnamese, collaborated with subteam to update the separated chapters, made the OST video and karaoke video. ACTIVITIES Position: Customer Service Rep. Dealt with customers in American market to provide them with the best after-sales services. Collaborated with the sales and technical department to support customers. Surveyed the customers' satisfaction and noted the customer's concerns to the superiors. LAC LONG LIMITED COMPANY November 2015-2016 Completing the Bachelor of Business English in Ho Chi Minh City University of Banking with the current GPA of 2.92; having been active in the part-time jobs, social clubs and activities. Skills included customer services, volunteers coordinating, and marketing strategy. Well known by others as passionate worker, diligent team player, and effective problem solver. Position: Customer Service Staff Updated customers' information to issue the membership card. Accumulated the point from the receipts and exchange gift cards. Supported the CS rep. in promotional campaign. AEON MALL-CANARY August 2015- November 2015 Phone number: 0901 625 865 Email: [email protected] Persuading Analysing Scheduling Presenting Communicating Team-work EDUCATION WORK EXPERIENCES SKILLS AMERICAN INTERNATIONAL SCHOOL August 2014- August 2015 Position: Teacher Prepared the specific lesson plan and syllabus, gave the promoting guidance and precise assessment. Collaborated with foreign teachers in class and coordinated the extracurricular activities to forster the relationships, interactions and communication between teachers and students. Bachelor of Business English, HCMC University of Banking, July, 2016 Certificate of Enterprise Accounting, HCMC University Economy April, 2015 INTERESTS Books Music Travel