Copy Of Anna

THE CORPORATE

INTEGRATION TRAINING SYSTEM

WORK SHOPS

SEMINARS

CERTIFICATION PROGRAMS

WORK SHOPS Communication Skills Conflict and Stress Management Presentation Skills Creative Leadership and Management Professional Development Supervision and Management Customer Service Stress Management Team Building Leadership Business Etiquette Corporate Women's Workshop

HOME

Relaxation and Meditation Stress Management Meditation based on clinical/scientific

methodology Managing Stress and Anxiety

SEMINARS

HOME

Human Resources Train The Trainer Neuro Linguistic Program Soft Skills

CERTIFICATION PROGRAMS

HOME

COMMUNICATION SKILLS

Effective Communication Skills for Managing Conflict and Confrontation

Improved Interviewing Utilizing Screening and Job Placement Accuracy

Business Writing for Results Communication Skills for Women Dealing with Difficult People Conflict and Negotiation: The “WIN/WIN” principle How to Bargain & Negotiate with Vendors & Suppliers How to Communicate with Tact and Professionalism (2-day)   Conducting Effective Trainings and Supervision Reviews  Speak with Confidence and Clarity – NEUROLINGUISTIC

ROGRAMMING  The Ultimate Supervisor Training the Trainer

HOME

Criticism & Discipline Skills for Managers and Supervisors

Dealing with Difficult People Effective Communication Skills for

Managing Conflict and Confrontation How To Deal With Unacceptable

Employee Behavior Managing Emotions Under Pressure

CONFLICT & STRESS MANAGEMENT

HOME

The Art of the Presentation: The “Dress Rehearsal”

Preparing a Presentation Creating and Designing the

Presentation Delivering the Perfect Presentation

with Confidence Handling Question and Answers and

Overcoming Anxiety

PRESENTATION SKILLS

HOME

 Creative Leadership Workshop for: Managers Supervisors Team Leaders First Time Managers

One or Two Day Seminar

CREATIVE LEADERSHIP & MANAGEMENT

HOME

Business Writing and Grammar Workshop (2-Day)

Creative Leadership Workshop for Managers, Supervisors, and Team Leaders

Dealing with Difficult People Effective Strategies for

Collecting Accounts Receivable Event Planning, A One-Day

Workshop Facilities Management Effective Hiring and Screening Front Desk Safety & Security Guerrilla Selling How to Bargain & Negotiate

with Vendors & Suppliers How to Communicate with Tact

and Professionalism (2-day) How to Deliver Exceptional

Customer Service

How to Organize & Maintain Files & Records

How to Successfully Manage Multiple Locations

Management Skills for New Managers and Supervisors (2-day)

Management Skills for Secretaries Administrative Assistants & Support Staff

Managing Multiple Priorities, Projects, and Deadlines

Managing the Front Desk Speak with Confidence and Clarity The Art of Leadership The Exceptional Assistant Minimum Effort with Maximum

Effectiveness The Outstanding Receptionist The Productivity Super Conference Training the Trainer

PROFESSIONAL DEVELOPMENT

HOME

Assertive Leadership Skills: A One-Day Seminar for Managers & Supervisors

Creative Leadership Workshop for Managers, Supervisors, and Team Leaders

Criticism & Discipline Skills for Managers and Supervisors

Essential Skills for First-Time Managers and Supervisors

Event Planning, A One-Day Workshop

Facilities Management - A 2-Day Comprehensive Course

Finance and Accounting for Non-Financial People

How to Bargain & Negotiate with Vendors & Suppliers

How To Deal With Unacceptable Employee Behavior

How to Successfully Manage Multiple Locations

How to Supervise People

Leadership & Team-building Skills for Women

Making the Transition from Staff to Supervisor

Management Skills for New Managers and Supervisors (2-day)

Management Skills for Secretaries Administrative Assistants & Support Staff

Managing Multiple Priorities, Projects, and Deadlines

The Ultimate Supervisor Project Management Real-World Project Management (2-

Day Seminar) Team-Building, Mentoring, and

Coaching Skills for Managers & Supervisors

The Art of Leadership The Management Conference Giving the Perfect Presentation

(half-day or full-day course) with practice presentations given by attendees.

SUPERVISION & MANAGEMENT SUPPORT

HOME

 Dealing with the Difficult Client/Customer

 How to Deliver Exceptional Customer Service

CUSTOMER SERVICE

HOME

Assertive Leadership Skills: A One-Day Seminar for Managers & Supervisors

Essential Skills for First-Time Managers and Supervisors

How to Supervise People Team-Building, Mentoring, and

Coaching Skills for Managers & Supervisors

The Art of Leadership

LEADERSHIP

HOME

Effective Communication Skills for the Corporate Woman

Leadership & Team-building Skills for Women

The Outstanding Receptionist / Secretary/Assistant

The Outstanding Manager / Executive The Women's Conference : A “round-

table” discussion and workshop focusing on the various issues faced by the professional woman of today.

CORPORATE WOMEN’S WORKSHOP

HOME

TEAM BUILDING Including Workplace Conflict Resolution and

CommunicationA reduction or disturbance in Workplace “Harmony” and resolution of conflict resulting from

1) multiple cultural backgrounds, 2) unclear office hierarchy, 3) employee-management understanding, and 4) interpersonal communication skills, 5) opposing goals and disorganized team cohesiveness

all lead to a reduction in enjoyment of the individual employee’s job involvement and job satisfaction, company productivity and an increase in sick leave and turnover.

“Workplace Harmony” is achieved through team building exercises which stress the following:Clarifying the team goals

Building ownership and commitment to those goals across the team Identifying any issues which inhibit the team from reaching their goals Addressing those issues, removing the inhibitors and thereby enabling the goals to be achieved NEXT

TEAM BUILDING

An introduction to teamwork The Basics of Team Building Team Dynamics Resolving conflict Application of Tuckman's

model Good Practice in Staff

Surveys Overcoming Team Islands How to Choose the right

Team Building Exercises Six Sigma and Culture The difference between small

group and corporate

Team building Team Building Activities Stress Management for Team

Members Assertiveness for Team

Members Collective Team Competencies Performance Management

System How to achieve cultural change Running Corporate Team

Building Events Tuckman's model

NEXT

TEAM BUILDING FOUR TYPES OF TEAM BUILDING

IndividualsIn a project environment, where team composition is continually changing, the emphasis must be on selecting people who are self-starters and developing the skills in individuals to become effective team members very quickly. The 'scale' involved is 1 person, and the team building consultant or trainer is endeavoring to change the skills and abilities of the individual at operating within a team (or within multiple teams).

Small TeamsIn teams where membership is static - typically in management teams - the motivational challenge is to align the drive of the disparate individuals around the same goals. There can be many inhibitors to performance - eg: personality, dynamics, processes etc., and how the individuals within the team relate to each other can have a big bearing on team performance. So, if a member leaves, or another joins, the dynamics of the team can be changed greatly and the task of team building has to start again. Here, the scale is small - say, 2 to about 12 - and the main priorities are to build the foundation of collective ownership of team objectives, and then overcome inhibitors through team bonding, facilitation, processes, etc..

Team IslandsA larger scale operates between teams. Where the teams do not relate well, they are called 'team islands'. The motivational challenge is to overcome the problem of "in/out groups" so that people have positive attitudes towards those in other teams. There are often many barriers between teams that inhibit team performance, but not all of them can be removed. The main task, therefore, is the bridging, or relationship, between the teams.

Large TeamsThe largest scale is organizational culture change. With the exception of the senior management team, any changes to personnel have limited impact on the corporate culture. The key aim of company-wide team building is to change the behaviours and attitudes prevalent in the organization, which are almost independent of who actually works there - new recruits who are 'different' often start behaving in accord with the existing culture.

NEXT

TEAM BUILDING WHAT IS CHANGED

Type of team building

Scale What is changed

Individual 1 personWho is involved in the project, and their individual

skills/perceptions

Small Team 2-12 peopleOrientation around the team goal, and bonding (relationships

between people)

Team Islands2 or more

teamsOrientation towards higher goals, and bridging (relationships

between teams)

Organization 15+ peopleCommitment to the corporate mission, and the culture of the

organization

HOME

BUSINESS ETIQUETTE: “CORPORATE BEHAVIORAL INTEGRATION”

Business etiquette (or corporate etiquette) Communication etiquette Dining etiquette (With: Entertaining Clients) International etiquette (or international protocol) Social etiquette Corporate Behavioral Integration Interview Etiquette

First & Lasting Impressions…How to Manage Your Personal Brand with Poise, Presence, and Polish

Dining for Dollars…The Art of the Business Meal

Mastering Your Mingle-Ability…How to Improve Your Networking

Suit Up for Success …How to Look Your Best during any Business Occasion

Business Class for Women …Etiquette Essentials Your Mother Never Taught You

The Power of Positive Thanking…How to Turn Contacts Into Contracts

HOME

STRESS MANAGEMENTAT WORK AND HOME

Workshop for Businesses/Departments and IndividualsFor the Business Customer we offer a "Walk Thru" of your facility to pinpoint activities and environmental conditions which could have a negative influence on stress levels of your staff. This is offered with the suggestion that an outsider may notice situations and daily routines over looked by the staff. Any information or suggestions formed as a result of the ?Walk Thru? are provided to the management team prior to the seminar.

Points covered in each Workshop: · Identify causes and triggers of stress. · Explain physical manifestations of stress. · Provide training for each echelon of worker to assist in reducing stress in the workplace. · Discuss strategies for reducing stressful situations.· Assist the worker in determining their stress level.(1-10)· Direct practice exercises ranging from “Instant Stress Relief” to the “Life Calm Technique.”· Provide each attendee with reference materials including meditative and Guided Relaxation CD’s and readings.· Train department heads in conducting daily/weekly “focusing” and “stress-reduction” sessions for employees.

HOME

New Employee Training, Screening and Orientation  Effective Orientation and Induction Re: Company

Regulations Conducting Trainings for Current Employees How To Deal With Unacceptable Employee Behavior Criticism & Discipline Protocol for Managers and

Supervisors How to Write Policies and Procedures The Necessary Requirements of Human Resources Training the Trainer Streamlining the HR For More Accurate New Hire

Placement and Recruiting

HUMAN RESOURCES & TRAINING

HOME

Dr. Prashant Kocherlakota, M.Ed., Ph.D. Clinical-Industrial Psychologist

Renaissance man or simple Psychologist? Dr. Prashant Kocherlakota a Renowned Clinical Psychologist, distinguished professor, world class motivationaland educational speaker, returned to India recently after living for 40 years in the US to work with Indian corporations and universities to guide inimplementing the same principles of success which he inculcate into numerous international businesses across the world.

Originally an honors post-graduate (M.Ed., and Ph.D) from the prestigious Cambridge College of Professional Psychology, Using principles perfected during22 years of clinical practice at American Corporations, Hospitals, Mental Health centers and Universities, Dr. Prashant researched and developed over 100programs specifically designed to facilitate the various levels of an individual corporation, as each program has been mentored and adjusted with greatprecision to fit the exact needs of the company, so that they could be applied at various levels from the top level managers and executives down to thebasic-level workers. Aimed to improve work efficiency to the maximum output while reducing costs, worker stress, and inter-office communication errorsand elevating to a remarkable degree the individual company’s operational effectiveness

Dr. Prashant stands out as the foremost and most sought after educator in the corporate world due to the simplicity of his programs and the brilliance of thesolutions offered. His seminars and workshops are “Bio-Psycho-Socially based.” teaching the individual employee in dilemma on a biological, psychologicaland social level. Thus relieving stress and opening up innumerable approaches to increasing effectiveness and motivation while reducing personal stress. Theprograms offer solutions to problems and issues ranging from the highly complex which affect the company as a whole to the simplest issues affectingindividual employees be the supervisor or trainee on the holistic, psychological and therapeutic level. Opening up the Western world to the Indian client in away which only Dr Prashant could.

With a Doctorate in Clinical Psychology, Dr. Prashant, though brought up in the U.S. hails from a family of India’s leading classical musicians and has,himself also risen to be a leading classical Indian musician, awarded by the Government of India and the Honorable Prime Ministers. He also has thedistinction of being one of the most sought after Professors at the University of Pennsylvania, one of the top five colleges in the U.S. where he taught for overa decade based on these very principles to students of the Wharton School of Business and The Penn Medical and Law Schools.

It was this tremendous and highly sensitive understanding of the pulse of Indian culture and thinking which led him back to India after decades abroad. Thisdual-culture exposure gave Dr. Prashant the highly unique insights into the Western and Eastern mind-sets thus allowing him to utilize the best of each worldto produce highest professional results for his clients.

Founder and director of the renowned Corporate Integration Systems Group, Dr. Prashant is considered one of the most effective speakers in the world…notto mention one of the most entertaining!