Whether supporting employees or customers, quality has a direct impact on efficiency and profitability. Deepija’s HelpDesk powers the existing PBX by unifying by unifying Voice Calls, SMS, FAX, eMail, Website chat and Social Media on a seamless IP based communication. As communications needs extend to users both inside and outside the organization, and unified comm -unications functions become increasingly integrated with business processes that involve third-party applications, our highly trained and experienced channel partners ensure complete functionality, ease of administration, customized pricing and the ability to provide any necessary integration services. We encourage you to consider the transparency of ConVox HelpDesk total cost of ownership (TCO), including ease of extending specific functionality to users, installation and configuration and ongoing management. Contact us today to see how we can help your organization leverage the productivity and mobility-enhancing capabilities of today’s advanced communications technology to power your business! ConVox Help Desk helps cut costs by: Automating routine tasks, Increasing first call resolution, Reducing service calls with self-service capability and Consolidating and integrating service and support operations ConVox HelpDesk Revoluonizing the way customer interacts with your organizaon Deepija Telecom P Ltd. Enabiling Communicaon Applicaons