A Walkthru…
A Walkthru…
Our identity
•Derived from the latin word ‘convexus’ which means vaulted
•We help converge(synchronise) the diverse rays of ideas to
focus on the objective
•Our solutions provide a wider angle
•We get you to focus on small important
things(processes),which otherwise would be overlooked.
• Be recognised as the Leader in the Customer Acquisition, Management & Retention process solutions domain.
Vision
• We will provide Unique solutions by understanding real needs, constraints & the environment. Our focus will be on increasing process efficiencies.
Mission
• Founded by 3 entrepreneurs-(profiles on next slide)
• Convexses is a niche consulting firm with expertise in the development of Customer Acquisition, Management & Retention processes
• Extensive work experience of the founders in the Automotive & Consumer goods sectors-collectively over 50 yrs+ in MNC’s like Castrol,Asian Paints,HP etc
Nikhil Junnarkar-Extensive Sales & Marketing Experience-B2C & Franchising
domains15+ years of sales & marketing experience. Worked with Castrol across levels starting from frontline
sales to Head of a region,Brand Management,Trade Marketing both in India & abroad.Was also part
of the Bikezone business.Founded Maadhyam- a Grassroots level skills building organisation.
Education:MMS(Mktng)-NMIMS,Mumbai ,B.Tech(Petrochemicals) –Dr B.A.T.U
Rahul Kulkarni-Extensive Sales & Marketing Experience-B2C & B2B domains13+ years of sales & marketing experience. Worked with Millipore,Castrol, HP, and Asian Paints in
sales, marketing, and operations. Spearheaded development centers for sales managers, business
strategy for channel partners, and channel academy for indirect sales force.
Education:MBA,Symbiosis,Pune,DFM,NMIMS, Mumbai,BE(Electrical)
Dr. Harish Dwivedi-Expertise in technology consulting & product positioning30+ years of experience in R&D ,Technology,QC & consulting /training in areas as diverse as
lubricating oils and greases to packaging and process development. Worked & consulted with
companies include Castrol, Amar Dye Chem JCB,TATA Motors, Godrej, Bajaj and Maruti Suzuki.
Experience of training 5000+ key mechanics , 2000+ fleet owners even in rural areas all across India
via one-one-interactions and videos. Specialization in handling customer complaints and developing
product positioning strategies.
Education :M.Sc (tech), Ph.D (Polymer Technology)-IIT Mumbai
Consulting
•Customer management processes & programs
•Sales Processes and ways of working
•RTM & Channel strategies
•Demystifying Product Technology
•Product communication development
Learning Solutions
• Training need analysis
• Assessment centres
• Content development
• Full lifecycle programs
Technology
• Productivity enhancement & monitoring tools
• Customer process mapping & audit tools
• Applications on mobility devices
Competencies
Industry connect
PAN India implementation
capability
Technology
Design & Delivery of innovative programs
Our Competencies
Our Core Guiding Principles
Research Analysis, Design & Develop
Test & Implement
Monitor & Evaluate
Our Development Process
Environment analysis through contextual inquiry + stakeholder interview
Define design strategies and mode of implementation Roll out the
program, monitor
Evaluate effectiveness
Propose follow-up actions for sustained lmlementation
Develop simplified content free of jargon
Program testing through pilots
Conducted by
our research
team
By our consultants, trainers &
programmers
Our Project Showcase
MCO & HD Ways of working
– Processes & Tools to improve productivity & efficacy
– Customer categorisation & Managing Prospect pipeline
– Planning cycles
– Customer Engagement processes
– Setting Benchmark
– Automated tool for prospect & customer management, planning, recording activities & reports
– Competency building
WOW Genie – Tool to plan calls and manage customer interactions
GEAR– Automation tool for lube process gap analysis
Professional – A structured marketing program to deliver customized solutions to workshops
Phase 1
FW FW + IWS
Decision Centres Workshop Financials People & KRA's
Engine Technology & Lubes Value Destroyers Commercial Acumen
Geography Mapping Prospect Profiling IWS P&L
IWS
Activities
Value Documentation Telecon F2F Interaction SMS based quiz
Phase 2
Lube related value destroyers Activities
Customer Interface In Workshop Lube Management Effluents Measuring Value Communication Prioritising
A 2 year training intervention for B2B sales force managing workshop business
– Developing & designing framework for building pipeline
– Understanding attrition issues at frontline sales & DSR levels
– Competency mapping for frontline sales, DSR through research, observation, shadow working & industry benchmarking
– Designing & developing the training modules & delivery mechanism across 50 towns in India
– Creating a self sustaining innovative & independent revenue model for the entire process
Building pipeline for frontline sales
– Awareness building for the program amongst the selected locations & targeted BPL(Below Poverty Line) population
– Panchayat meetings
– Rural employment exchanges
– Mobilising students for Security Guard training across 42 districts in India- 3500+ so far & counting
– Develop & run centres across MP,UP,Bihar,Rajasthan- 11 centres operational
– Identification of faculty at these centres for TISA(Tops International Security Academy)
– Placement support across cities like Mumbai,New Delhi,Bangalore & Chennai
Creating Employability at the Bottom of the Pyramid!
• Developed a 1st of its kind category leading Painters & Shop Boy Capability & Capacity Building program-UDAAN
• Competency mapping for the influencers(painters & shop boys)
• Designed a framework of 250 hrs painter training module to develop new painters
• Design & Delivery of soft skills & behavioral training module for shop boys
Skill Building for the channel/trade
• Planning process Development & implementation
• Definition of roles & responsibilities
• Selection, Engagement & Separation process for Distributors
• Reorganization of sales Force
• Competency building on Technical Knowledge, Sales Management & commercial acumen
• Process for deployment & evaluation of promotional activities
• Tracking & Reporting process (MIS)
• Designed & Developed the competency framework & ran an external assessment centre for 400+ people
End to End Sales Capability & Process Solution
Training for Sales Force
Training solutions for field sales force
At every point,
map back to
Learner
Persona!
Content &
Scope
Contextual
InquiryBrainstorming
ID
Approaches
ID + SME
Inputs Translatio
n
Flash
Modules
Videos
Games
Case
Studies
Role Plays
Training
Program
Integrated Solution
1. Rahul Kulkarni- +9199206 55148 [email protected]
2. Nikhil Junnarkar -+9197681 [email protected]
3. Dr. H. Dwivedi:+9198922 [email protected]