Controlled Assessment Guidance for Functional Skills in English Speaking, Listening and Communication Entry 1, Entry 2, Entry 3, Level 1 and Level 2 Version 1.1 (January 2016)
Controlled Assessment Guidance for Functional Skills in English
Speaking, Listening and Communication
Entry 1, Entry 2, Entry 3,
Level 1 and Level 2
Version 1.1
(January 2016)
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 1 of 33
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 2 of 33
Contents
1. Purpose of this document ................................................................................................ 3
2. Assessment Overview ...................................................................................................... 4
2.1. Summary of timings and group sizes by level ............................................................... 4
2.2. Assessment Preparation .............................................................................................. 4
2.3. Assessing the Speaking, Listening and Communication component ............................ 4
2.4. Additional Information ................................................................................................... 5
3. Quality Assurance ............................................................................................................. 6
3.1. Levels of Control .......................................................................................................... 6
3.2. Observation of Speaking, Listening and Communication assessments (all levels) .................................................................................................................................. 7
4. Detailed level-by-level guidance ...................................................................................... 9
4.1. Overview ...................................................................................................................... 9
Speaking, Listening and Communication - Entry Level 1 ..................................................... 9
Speaking, Listening and Communication - Entry Level 2 ................................................... 11
Speaking, Listening and Communication - Entry Level 3 ................................................... 13
Speaking, Listening and Communication - Level 1 ............................................................ 15
Speaking, Listening and Communication - English – Level 2 ............................................. 17
5. Access arrangements ..................................................................................................... 19
5.1. Overview .................................................................................................................... 19
5.2. Reasonable Adjustments ........................................................................................... 19
6 Gateway Qualifications ................................................................................................... 32
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 3 of 33
1. Purpose of this document
This document includes guidance and recording documentation to enable you to assess
the Gateway Qualifications Functional Skills English Speaking, Listening and
Communication component.
Speaking, Listening and Communication at all levels is internally assessed by centre
staff and externally moderated by Gateway Qualifications. Assessments are set by the
centre but must be consistent with the guidance provided in this handbook. The
component is graded Pass or Fail.
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 4 of 33
2. Assessment Overview
2.1. Summary of timings and group sizes by level
Level Timings Group sizes
Entry 1 5 - 8 minutes in total
Candidate + one other person
who could be the tutor
Entry 2 8 -10 minutes in total (depending of
group size)
Candidate + at least one
other person who could be
the tutor
Entry 3 15 - 20 minutes in total (depending on
group size)
3 - 5 people in total
Level 1 20 - 25 minutes in total (depending on
group size)
3 - 5 people in total
Level 2 20 – 30 minutes in total (depending on
group size) including a presentation of
around 5 minutes
3 - 5 people in total
2.2. Assessment Preparation
Learners may prepare for an assessment up to 5 working days prior to taking the assessment.
An appropriate person should supervise the learner during any preparation time. It is acceptable to use an assessor/invigilator that the learner feels comfortable with and knows well. Tutors can support learners with feedback through the preparation process.
Learners may collaborate in preparation but must provide an individual response to the speaking, listening and communication activities. Learners should use the range of appropriate resources available to the centre. The same range of resources must be made available to all learners within a centre.
2.3. Assessing the Speaking, Listening and Communication component
Assessment must be individual to each candidate, even where more than one candidate
is being assessed on their contributions to the same group discussion.
Assessors must complete the observation form provided. (There is one form per level,
each of which references the relevant Speaking, Listening and Communication
standards and coverage and range.) This is the means by which a centre will
demonstrate whether the candidates have met the requirements of the coverage and
range of the skills standards (in the professional opinion of the internal assessor). Only
assessor observation forms for candidates who have met the required standards, should
be submitted to the Gateway Qualifications standards verifier.
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 5 of 33
When completing the assessor observation forms, assessors should ensure that they
state clearly how the candidate has met the requirements of the standards rather than
merely repeating phrases from the standards, coverage or range.
In addition to the completed observation form, centres should submit to the standards
verifier any supporting evidence (for example, from the discussion, notes of any
preparation). These notes will supplement the observation form, not replace it; an
observation form is needed for each candidate.
There is no requirement for video or audio recordings of any speaking, listening and
communication evidence though centres may do so if they wish. Recording can be
useful in teaching/training sessions and may well make the internal quality assurance
process more manageable. We suggest 10% of this component is recorded for
standardisation purposes.
Each centre will be observed conducing the speaking, listening and communication
component over the year (either scheduled or unannounced visits).
2.4. Additional Information
Dictionaries may be used in the preparation stage of each task.
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 6 of 33
3. Quality Assurance
3.1. Levels of Control
The assessments for the speaking, listening and communication component of Gateway
Qualifications English Functional Skills are subject to the following
controls:
Task setting: limited control
Centres design their own tasks to cover the appropriate standards, coverage and range.
Guidance on design of tasks is provided by Gateway Qualifications, including sample
contexts and activities. Centres are not required to submit tasks for approval before use
but are encouraged to contact the Gateway Qualifications for support if they are in any
doubt about the validity of a proposed assessment task. Centres are reminded of the
need to vary tasks over time and when they are assessing large numbers of learners.
Task taking: high control
There is no set date or assessment window for Speaking, Listening & Communication.
Learners should be assessed when the assessor thinks it is appropriate. However
centres will be required to notify Gateway Qualifications when assessments will take
place. As part of the quality assurance monitoring process, standards verifiers will
undertake assessment observation visits at the centre, therefore centres will be required
to notify Gateway Qualifications by booking an assessment time through the QuartzWeb
portal when Speaking, Listening and Communication assessments are due to take place.
Assessment must be through formal set tasks consistent with the guidance on task
design in this document. Learners should not have access to the task before the formal
assessment (other than during the supervised preparation described below).
Assessments must be undertaken under controlled, supervised conditions. This means
that candidates must be formally supervised at all times during their assessments.
During the assessment, the candidate(s) must be in the direct sight of the assessor at all
times. The assessment must take place in a quiet location where the candidates will not
be interrupted; this may be their normal learning environment. There is no requirement
to remove posters or other display material but assessors should ensure that any
displays do not include prepared scripts.
Assessors can make a limited input during the assessment task, for example to clarify
instructions or move a discussion on. The nature and amount of input will vary according
to the level; details of what is permitted at each level is provided in the level-by-level
guidance in the next section.
Preparatory work may be completed under limited supervision; the supervisor can be a
tutor/assessor or invigilator whom the candidates know well. Candidates may prepare
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 7 of 33
notes for use during the formal speaking, listening and communication assessment.
These notes can include up to six bullets or numbered points for each task. Preparatory
work may be undertaken in groups or by individuals. At Entry level, tutors may support
candidates as they prepare their notes.
Candidates may carry out any preparatory work under limited supervision up to 5
working days before the formal assessment.
Task marking: medium control
Centre assessors mark the controlled assessment, completing the observation record,
provided by Gateway Qualifications, which contains the assessment criteria for the task.
Centres’ assessment decisions are verified by Gateway Qualifications.
Gateway Qualifications will provide centres with sample assessment materials to support
consistent application of the criteria.
Gateway Qualifications reserves the right to observe a live assessment of speaking,
listening and communication, with minimal notice to the centre.
Centres are encouraged to record a proportion of the assessments for speaking,
listening and communication at each level. Audio and video evidence is particularly
useful for assessors when several candidates are being assessed at the same time. It is
also good practice for a proportion of assessments to be recorded for quality assurance
purposes. However, it is not compulsory for audio/video recordings to be made and any
recordings do not replace the written assessment observation records needed for each
assessment.
3.2. Observation of Speaking, Listening and Communication assessments (all
levels)
Observation of assessment Observation of assessments, by Gateway Qualifications’
Standards Verifiers, of Speaking, Listening & Communication at all levels is a vital part of
the quality assurance process.
Centres will be required to notify Gateway Qualifications of times and dates and cohort
details of when assessments are due to take place. Gateway Qualifications will either
undertake a scheduled or unannounced visit. Centres must make learner assessments
available for observation. Failing to provide access to learner assessments may result in
the cancellation of the visit which could then delay certification claims.
The number of observation visits and the number of learners observed will be based on:
• the number of assessors in the centre
• the number of satellite sites at which Functional Skills are delivered
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 8 of 33
Please note that the Standards Verifier will need to view assessments containing a
minimum of 3 learners per level; however this is dependent on how many learners are
registered for Functional Skills English at the centre. The number of learners seen should
reflect the size of the centre; however failure to comply with this can result in limited
certification.
It is essential that the observed assessments are ‘live’, i.e. actual assessments with
current registered learners and not ‘mock’ assessments.
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 9 of 33
4. Detailed level-by-level guidance
4.1. Overview
This section provides detailed level-by-level guidance on task design, conduct of
assessment and standards coverage
Speaking, Listening and Communication - Entry Level 1
Introduction
At Entry Level 1, learners are required to complete two assessments to demonstrate that
they are able to participate in and understand the main points of simple discussions or
exchanges about familiar topics with one other person. They should also demonstrate
that they can understand and follow simple instructions.
Each of the assessments should relate to a different context.
Sample contexts
The following contexts provide ideas for centres to devise their own activities in order to
cover different aspects of the skills standards. They can be adapted to meet the needs,
interests and experience of learners. Contexts should be familiar to the learner.
Simple exchange of information relating to a familiar context. For example:
• Where they live
• Family or friends
• Free time activities
• Daily routine
• Work/study
Carry out a short activity following simple instructions and speak about what they have
done. For example:
• Locate an item of equipment
• Carry out classroom activity
• Follow short directions
• Operate a piece of equipment
• Make a drink/snack
Talk about what has been said or decided in a simple discussion. For example:
• Plans for weekend/evening
• Outing with friends or family
• What they will do next week at school/college/work
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 10 of 33
Guidance for conduct
The tutor should make simple contributions during the assessment in order to move the
task on and to check that the learner understands. For example:
• Use simple prompts and questions
• Make simple requests
• Encourage the learner to ask questions
• Respond to the learner’s questions
• Encourage contributions from the learner
• Ask for simple clarification
• As appropriate to the task take on the role of e.g. friend, fellow student, employer
etc.
• Give simple instructions as appropriate to the task
At Entry 1, most of the stimulus will come from the tutor, however depending on the
context, it may be appropriate to provide a short external stimulus such as a video clip,
an audio extract etc.
Entry 1 Speaking and Listening Skill Standards Coverage
To achieve an Entry 1 pass, across the two tasks, each standard criterion should be met
at least once.
Participate in and understand the main points of simple
discussions/exchanges about familiar topics with another person in a
familiar situation.
Criterion Description
1a Understand the main points of short explanations
1b Understand and follow instructions
1c Respond appropriately to comments and requests
1d Make contributions to be understood
1e Ask simple questions to obtain specific information
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 11 of 33
Speaking, Listening and Communication - Entry Level 2
Introduction
At Entry Level 2, learners are required to complete two assessments to demonstrate that
they are able to participate in discussions or exchanges about familiar topics, making
active contributions with at least one other person in familiar situations. They should also
demonstrate that they can identify the main points of short explanations and instructions.
Each of the assessments should relate to a different context.
Sample contexts
The following contexts provide ideas for centres to devise their own activities in order to
cover different aspects of the skills standards. They can be adapted to meet the needs,
interests and experience of learners. Contexts should be familiar to the learner.
Communicate information in a simple discussion or exchange about familiar topics. For
example:
• What they like and dislike about where they live
• Free time activities, weekend, evening – likes and dislikes
• What they did last week at college/school/work/weekend
• Favourite TV programme or film
• Favourite sports personality, actor, famous person
Identify the key points in instructions or explanations and report back key information that
they need. For example:
• Follow instructions for a classroom/work based activity
• Follow an explanation about how something is made or how something works, e.g.
office equipment, a recipe
• Follow an explanation about how a product works and what it does e.g. in an
advertisement
• Listen to an instructional video and identify key points
Talk about what has been said/decided in a simple discussion. For example:
• Plans for an activity, event or work outing
• Plans for the weekend
• Next steps in study or employment
• What they like and dislike about their place of learning
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 12 of 33
Guidance for conduct
The tutor should make contributions during the assessment in order to move the task on
and to check that the learner understands. For example:
• Use prompts and questions to encourage contributions from learners
• Encourage the learner to ask and respond to questions
• Respond to the learners’ questions
• Ask for clarification or amplification
• As appropriate to the task take on the role of e.g. friend, fellow student, employer etc.
• Give instructions and explanations as appropriate to the task
At Entry 2, much of the stimulus will come from the tutor, but learners may also respond
to and ask questions of others where the group comprises other learners.
Centres may also provide a short external stimulus such as a video clip, an audio extract,
recorded radio extract, recorded message etc. to provide instructions or explanations or
be a focus for discussion etc.
Entry 2 Speaking and Listening Skill Standards Coverage
To achieve an Entry 2 pass, across the two tasks, each standard criterion should be met
at least once.
Participate in discussions/exchanges about familiar topics, making active
contributions, with one or more people in familiar situations
Criterion Description
1a Identify the main points of short explanations and instructions
1b Make appropriate contributions that are clearly understood
1c Express simply feelings or opinions and understand those
expressed by others
1d Communicate information so that the meaning is clear
1e Ask and respond to straightforward questions
1f Follow the gist of discussions
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 13 of 33
Speaking, Listening and Communication - Entry Level 3
Introduction
At Entry Level 3, learners are required to complete two assessments to demonstrate that
they are able to participate in discussions and exchanges in familiar contexts, making
some extended contributions with at least two other people, as well as following the main
points of discussions.
Each of the assessments should relate to a different context. One should be formal and
the other informal.
A tutor may choose to organise the assessments so that not all learners involved in a
task are being assessed, so long as each learner is assessed in two tasks which give
them the opportunity to meet the relevant standards.
Sample contexts
The following contexts provide ideas for centres to devise their own activities in order to
cover different aspects of the skills standards. They can be adapted to meet the needs,
interests and experience of learners. Contexts should be familiar to the learner.
Formal contexts:
• ‘Mock’ group interview for part time work giving personal details, experience,
availability, etc. Tutor to take part as the interviewer
• Discuss volunteering for a charity or charity event with representative of the charity.
Tutor to take part as the representative
• Feedback to tutor on aspects of the course or a course related trip
Feedback to a manager on progress with a workplace task:
• Formal discussion related to a familiar context such as planning work experience, a
college event, future plans etc.
Informal contexts:
• Planning a group activity such as a cinema trip, a work outing, giving and responding
to others’ points of view
• Present and discuss ideas for an enterprise activity, a team activity at work, giving and
responding to others’ points of view
• Discussion about a film or TV programme
• Discussion about weekend plans or a holiday
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 14 of 33
Guidance for conduct
The tutor should make contributions during the assessment in order to move the task on
and to check that the learner understands. For example:
• Use prompts and questions to encourage extended contributions from learners
• Encourage the learner to ask and respond to questions and points of view
• Ask questions to establish that learners are following the gist of a discussion e.g.
reporting back on main points or reporting on others’ viewpoints
• Ask for clarification or amplification
• As appropriate to the task, take on the role of e.g. friend, fellow student, team
member, employer etc.
At Entry 3, although stimulus/input will be provided by the tutor and other learners in the
group, centres may also provide a short external stimulus such as a video clip, an audio
extract, recorded radio extract, recorded message etc. to provide a focus for discussion.
Entry 3 Speaking and Listening Skill Standards Coverage
To achieve an Entry 3 pass, across the two tasks, each standard criterion should be met
at least once.
Respond appropriately to others and make some extended contributions in
familiar formal and informal discussions and exchanges
Criterion Description
1a Follow the main points of discussions
1b Use techniques to clarify and confirm understanding
1c Give own point of view and respond appropriately to others' point of
view
1d Use appropriate language in formal discussions / exchanges
1e Make relevant contributions, allowing for and responding to others'
input
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 15 of 33
Speaking, Listening and Communication - Level 1
Introduction
At Level 1, learners are required to complete two assessments to demonstrate that they
are able to participate in formal and informal discussions and exchanges with at least two
other people. Discussions and exchanges should include unfamiliar subjects and allow
learners to make relevant and extended contributions, as well present information.
Each of the assessments should relate to a different context. One should be formal and
the other informal.
A tutor may choose to organise the assessments so that not all learners involved in a
task are being assessed, so long as each learner is assessed in two tasks which give
them the opportunity to meet the relevant standards.
Sample contexts
The following contexts provide ideas for centres to devise their own activities in order to
cover different aspects of the skills standards. They can be adapted to meet the needs,
interests and experience of learners. Contexts should include those unfamiliar to the
learner.
Formal contexts:
• Discuss different options for an enterprise activity, a community event, a college
event, a work event etc.
• Take part in a group interview related to learners’ vocational area
• Discuss different points of view about a work based or college development, such as
changes to facilities, working day, holidays, etc.
Informal contexts:
• Discuss something viewed or listened to prior to the assessment such as a video clip,
an advertisement a charity appeal
• Debate about an issue that affects young people, such as the right to vote, the
benefits of work experience, advertising, technology in the work place, employment,
internships, alcohol abuse etc.
• Discuss an aspect of their work or other studies
Guidance for conduct
Although the tutor should not be an active participant in the discussion at Level 1, s/he
may make brief contributions during the assessment in order to move the task on. For
example:
• Use prompts and short questions as appropriate
• Encourage learners to listen and respond to others in discussion
• Encourage the learner to ask and respond to questions and points of view
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 16 of 33
At Level 1 centres may provide a short external stimulus such as a video clip, an audio
extract, recorded radio extract, etc. to provide a focus for discussion. Learners can also
be given a short written stimulus to form the basis of the discussion, for example a short
text related to the task, some statements relating to an issue (for example ‘Technology is
taking over our lives and we no longer enjoy the simple things.’)
Learners may give a brief presentation as part of the task. At Level 1, this should be no
more than 2-3 minutes
Prior to task taking, learners will be given preparation time as appropriate to research
and plan their ideas, information, points of view, evidence to support points of view.
When presenting ideas, information and points of view as part of a presentation or for
discussion on a particular issue, learners may refer to notes, cue cards, etc as a prompt.
Level 1 Speaking and Listening Skill Standards Coverage
To achieve a Level 1 pass, across the two tasks, each standard criterion should be met
at least once.
Take full part in formal and informal discussions and exchanges that
include unfamiliar subjects
Criterion Description
1a Make relevant and extended contributions to discussions, allowing
for and responding to others' input
1b Prepare for and contribute to the formal discussion of ideas and
opinions
1c Make different kinds of contributions to discussions
1d Present information / points of view clearly and in appropriate
language
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 17 of 33
Speaking, Listening and Communication - English – Level 2
Introduction
At Level 2, learners are required to complete two assessments to demonstrate that they
are able to participate in formal and informal discussions with at least two other people.
Discussions should include unfamiliar subjects and allow learners to consider complex
information, making a range of contributions as well presenting information.
Each of the assessments should relate to a different context. One should be formal and
the other informal.
At Level 2, as part of at least one of the tasks, learners should give a short presentation
of around 5 minutes to present information and points of view.
A tutor may choose to organise the assessments so that not all learners involved in a
task are being assessed, so long as each learner is assessed in two tasks which give
them the opportunity to meet the relevant standards.
Sample contexts
The following contexts provide ideas for centres to devise their own activities in order to
cover different aspects of the skills standards. They can be adapted to meet the needs,
interests and experience of learners. Contexts should include those unfamiliar to the
learner. Both informal and formal contexts can provide opportunities for learners to make
a short presentation to others.
Formal contexts:
• Make a presentation and discuss different options to decide on an enterprise activity,
a work event, a college event, a community event etc.
• In the context of a local meeting, present and respond to views on a development
such as a new building, leisure centre, closing of a local amenity etc. to persuade
others
• A planning meeting to welcome an important visitor to workplace or college
Informal contexts:
• Discuss something viewed or listened to prior to the assessment such as a video clip,
an advertisement, a charity appeal
• Discuss ( and present ideas as appropriate) an issue that affects young people, such
as the right to vote, the benefits of work experience, advertising, technology,
employment, internships, alcohol abuse etc.
• Discuss (and present ideas as appropriate) a local or global issue such as the
environment, travel, global branding, local facilities, employment opportunities etc.
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 18 of 33
Guidance for conduct
Although the tutor should not be an active participant in the discussion at Level 2, s/he
may make brief contributions during the assessment in order to move the task on. For
example:
• Use prompts and short questions as appropriate
• Encourage learners to listen and respond to others in discussion and to presentations
from others
At Level 2 centres may provide a short external stimulus such as a video clip, an audio
extract, recorded radio extract, etc. to provide a focus for discussion. Learners can also
be given a short written stimulus to form the basis of the discussion, for example a short
text related to the task, some statements relating to an issue (for example ‘Technology is
taking over our lives and we no longer enjoy the simple things.’)
Prior to task taking, learners will be given preparation time as appropriate to research
and plan their ideas, information, points of view, evidence to support points of view.
When presenting ideas, information and points of view as part of a presentation or for
discussion on a particular issue, learners may refer to notes, cue cards, etc as a prompt.
Level 2 Speaking and Listening Skill Standards Coverage
To achieve a Level 2 pass, across the two tasks, each standard criterion should be met
at least once.
Make a range of contributions to discussions in a range of contexts,
including those that are unfamiliar, and make effective presentations
Criterion Description
1a Consider complex information and give a relevant, cogent response
in appropriate language
1b Present information and ideas clearly and persuasively to others
1c Adapt contributions to suit audience, purpose and situation
1d Make significant contributions to discussions, taking a range of roles
and helping to move discussion forward
Controlled Assessment Guidance for Functional Skills in English - Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 19 of 33
5. Access arrangements
5.1. Overview
Gateway Qualifications understands its requirement as an awarding organisation to
make reasonable adjustments where a learner, who is disabled within the meaning of the
Equality Act 2010, would be at a substantial disadvantage in comparison to someone
who is not disabled.
5.2. Reasonable Adjustments
Gateway Qualifications has identified reasonable adjustments permissible for the
Speaking, Listening and Communication component as detailed below. A reasonable
adjustment is unique to an individual and therefore may not be included in the list of
available access arrangements.
The Speaking, Listening and Communication component requires learners to obtain and
convey information via non-written communication in the medium of English. British Sign
Language (BSL) is permitted as an alternative to English for the assessment of speaking,
listening and communication where BSL is the candidate's normal way of communicating
in the contexts described by the standards. No other languages are permitted as
alternatives to English. Any exchanges should normally be conducted face-to-face. The
table below indicates the permitted range of adjustments that might be considered.
The table below indicates the permitted range of adjustments that might be considered.
Access Arrangement Permitted?
Additional time Yes
Human reader Yes
Computer/screen reader (assistive technology) Yes
Oral Language Modifier Yes
Sign Language Interpreter No
Human scribe Yes
Voice recognition technology (assistive technology) Yes
Augmentative speech equipment Yes
Transcript Yes
Practical assistant Yes
Modified materials (including Braille) Yes
Models, visual/tactile aids, speaking scales Yes
External device to load personal setting Yes
An exemption may be permissible, as a last resort, from the speaking, listening and
communication component for learners with disabilities who have no means of
communication.
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 20 of 33
Centre Observation Record Speaking, Listening and Communication Assessment Observation Record Entry 1 Functional Skills
Centre name:
Centre number:
Candidate name:
Candidate number:
Details of assessment tasks
Task A: Date: Number of people in discussion or exchange:
Task B: Date: Number of people in discussion or exchange:
Participate in and understand the main points of simple discussions/exchanges about familiar topics with another person in a familiar situation.
Criterion Description Met by candidate ( or x )
Assessor comments
1a Understand the main points of short
explanations
Task A
Task B
1b Understand and follow instructions Task A
Task B
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 21 of 33
Criterion Description Met by candidate ( or x )
Assessor comments
1c Respond appropriately to
comments and requests
Task A
Task B
1d Make contributions to be
understood
Task A
Task B
1e Ask simple questions to obtain
specific information
Task A
Task B
Assessor Name:
Assessor signature:
Assessor sign-off date:
IQA Name:
IQA Signature:
IQA sign-off date: PASS / FAIL
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 22 of 33
Centre Observation Record Speaking, Listening and Communication Assessment Observation Record Entry 2 Functional Skills
Centre name:
Centre number:
Candidate name:
Candidate number:
Details of assessment tasks
Task A: Date: Number of people in discussion or exchange:
Task B: Date: Number of people in discussion or exchange:
Participate in discussions/exchanges about familiar topics, making active contributions, with one or more people in familiar situations
Criterion Description Met by candidate ( or x )
Assessor comments
1a Identify the main points of short
explanations and instructions
Task A
Task B
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 23 of 33
1b Make appropriate contributions that
are clearly understood
Task A
Task B
1c Express simply feelings or opinions
and understand those expressed
by others
Task A
Task B
1d Communicate information so that
the meaning is clear
Task A
Task B
1e Ask and respond to straightforward
questions
Task A
Task B
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 24 of 33
1f Follow the gist of discussions
Task A
Task B
Assessor Name:
Assessor signature:
Assessor sign-off date:
IQA Name:
IQA Signature:
IQA sign-off date: PASS / FAIL
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 25 of 33
Centre Observation Record Speaking, Listening and Communication Assessment Observation Record Entry 3 Functional Skills
Centre name:
Centre number:
Candidate name:
Candidate number:
Details of assessment tasks
Task A: Date: Number of people in discussion or exchange:
Task B: Date: Number of people in discussion or exchange:
Respond appropriately to others and make some extended contributions in familiar formal and informal discussions and exchanges
Criterion Description Met by candidate ( or x )
Assessor comments
1a Follow the main points of
discussions
Task A
Task B
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 26 of 33
1b Use techniques to clarify and
confirm understanding
Task A
Task B
1c Give own point of view and
respond appropriately to others'
point of view
Task A
Task B
1d Use appropriate language in formal
discussions / exchanges
Task A
Task B
1e Make relevant contributions,
allowing for and responding to
others' input
Task A
Task B
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 27 of 33
Assessor Name:
Assessor signature:
Assessor sign-off date:
IQA Name:
IQA Signature:
IQA sign-off date: PASS / FAIL
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 28 of 33
Centre Observation Record Speaking, Listening and Communication Assessment Observation Record Level 1 Functional Skills
Centre name:
Centre number:
Candidate name:
Candidate number:
Details of assessment tasks
Task A: Date: Number of people in discussion or exchange:
Task B: Date: Number of people in discussion or exchange:
Take full part in formal and informal discussions and exchanges that include unfamiliar subjects
Criterion Description Met by candidate ( or x )
Assessor comments
1a Make relevant and extended
contributions to discussions,
allowing for and responding to
others' input
Task A
Task B
1b Prepare for and contribute to the
formal discussion of ideas and
opinions
Task A
Task B
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 29 of 33
Criterion Description Met by candidate ( or x )
Assessor comments
1c
Make different kinds of
contributions to discussions
Task A
Task B
1d Present information / points of view
clearly and in appropriate language
Task A
Task B
Assessor Name:
Assessor signature:
Assessor sign-off date:
IQA Name:
IQA Signature:
IQA sign-off date: PASS / FAIL
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 30 of 33
Centre Observation Record Speaking, Listening and Communication Assessment Observation Record Level 2 Functional Skills
Centre name:
Centre number:
Candidate name:
Candidate number:
Details of assessment tasks
Task A: Date: Number of people in discussion or exchange:
Task B: Date: Number of people in discussion or exchange:
Make a range of contributions to discussions in a range of contexts, including those that are unfamiliar, and make effective presentations
Criterion Description Met by candidate ( or x )
Assessor comments
1a Consider complex information and
give a relevant, cogent response in
appropriate language
Task A
Task B
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 31 of 33
1b Present information and ideas
clearly and persuasively to others
Task A
Task B
1c Adapt contributions to suit
audience, purpose and situation
Task A
Task B
1d Make significant contributions to
discussions, taking a range of roles
and helping to move discussion
forward
Task A
Task B
Assessor Name:
Assessor signature:
Assessor sign-off date:
IQA Name:
IQA Signature:
IQA sign-off date: PASS / FAIL
Controlled Assessment Guidance for Functional Skills in English – Speaking, Listening and Communication - Entry 1, Entry 2, Entry 3, Level 1 and Level 2
Page 32 of 33
6 Gateway Qualifications
Gateway Qualifications, a not for profit registered charity, is an Awarding Organisation based in Colchester, Essex. We work with learning providers and industry experts to design and develop qualifications that benefit the learner and the employer. We support flexible, responsive and quality assured learning opportunities whether it’s in the classroom, at work, in the community or through distance learning. We are recognised by Ofqual, to design, develop and submit qualifications to the Regulated Qualifications Framework (RQF). All approved qualifications appear on the Register of Regulated Qualifications.
Gateway Qualifications Gateway House 3 Tollgate Business Park Colchester CO3 8AB 01206 911211 [email protected] www.gatewayqualifications.org.uk Open College Network Eastern Region trading as Gateway Qualifications.