Control Just Got Better 2014c

CONTROL JUST GOT BETTER

Unified Solution

110 Billion Transactions per Year#1 Implemented POS System in the USA!

"The little big Company"

Southwest FloridaSarasota - Ft. Myers - Naples - Bonita Springs - Cape Coral

Florida PanhandleTallahassee - PCB - Pensacola - Destin - Fort Walton Beach

Alabama & GeorgiaMobile - Gulf Shores - Dothan - Thomasville - Valdosta

Maryland - DelawareBaltimore - Annapolis - Frederick - Columbia - Ocean City - Salisbury

Dover - Rehobeth Beach

Bahamas, Turks & Caicos Islands

Hartford, CT - Vancouver BC

Service & Support

DepartmentalizedSales

Accounting

Project Management

Telephone Help Desk

On-Site Technicians

HOSPITALITY EXPERIENCED!

Table Service Solution

World Class Hardware

Complete

System

Redundancy

Processing FreedomDirect Processing

No 3rd Party Middleware Software

Save $.02 - .04 / authorization

No swipe fees (including gift cards)

Split Dial American Express

Save up to .20/transaction

Choose Any Processor

Switch Processors at anytime

Don't get 'locked-in' with gift cards

Aloha Hosted SolutionsAloha Insight

Pulse Real Time

Restaurant Guard

NCR Shift Manager

Aloha Online

NCR Mobile Pay

NCR Guest Pad

Customer Voice

Aloha Loyalty

Aloha Stored Value

NCR Security Services

Pulse Real TimeActionable Recommendations for

Immediate Decisions

At Your Fingertips

NCR Business

Intelligence Engine

Not Batch Technology (Daily/Hourly Reporting)

Real Time Significant Event Notifications

Pulse Real Time

Pulse Real Time

Pulse Real Time

Pulse Real Time

Each week a report is generated for employees that have transactions

matching our documented fraud patterns .

These reports include supporting details on:

The type of scam pattern identified

The associated employee

The forensic details of one of the suspicious incidents

Restaurant Guard

According to a new study from MIT,

Washington University and Brigham Young

University, NCR Restaurant Guard not only

detects fraud, but also changes

employee behavior AND increases

revenue.

“Knowing they were being monitored,

servers not only pulled back on any unethical

practices, but also channeled their efforts

into, say, prompting customers to have

that dessert or a second beer.”

As profiled in The New York Times and The Wall Street Journal

Restaurant Guard

LOOKING TO CUT COSTS AND IMPROVE LABOR?

OPTIMIZING LABORMADE EASY

THE MAIN COST CENTERS FOR RESTAURANTS ARE FOOD/BEVERAGE AND LABOR.

INCREASED EFFICIENCIES

EFFECTIVE MANAGEMENT

REDUCE COST AND WASTE

IMPROVED GUEST EXPERIENCE

• Compliance with

labor laws.

• Managing when

employees arrive

and depart from

work.

• Productivity and

keeping

employees happy

• Efficient

scheduling

• Controlling

schedules

NCR Shift Manager

Aloha Online Ordering

Aloha Online Ordering

Extend Your BusinessWith NCR Aloha Online Ordering, you’re no longer limited to

conventional business hours. Customers can place orders anytime,

anywhere, strengthening their connection with your restaurant.

Gain Customer IntelligenceCustomers gladly input detailed personal data into the online

ordering solution, providing you with powerful intelligence

you can use to optimize marketing and operational decisions.

Place Accurate Orders

Moving ordering to the online application reduces

staff labor and data input errors. Customers enter web orders,

including payment data, which are instantly distributed to the

store’s POS system.

Mobile Online Ordering

Applications

Included!

NCR Guest Pad PrimeMultiple iPads or iPhones can be used

together.

• Data updated in the cloud

• Use an iPad for each host, one for amanager, and one for busser

Integrates with My Tables.

• iPhone/iTouch app

• Shows list of Guest Pad tables

• Update table status

• See guest information from the wait list entry when the table is selected

• Any updates made to one device automatically show on others

• Increase communication duringbusy times

NCR Guest Pad PrimeIntegrates with Aloha POS and changes table status on the floor plan based on this data:

• Seated – When a check is opened (table 102)

• Dirty - From log in frame, can enter a table and update to dirty. (table 200)

• Cleared - From log in frame, can enter a table and update to cleared. (table 103)

• Tendered – When a check is tendered (table 101)

• Table numbers must match POS

Configure your own floor plan in the app.

• Add square or round tables

• Add dotted or solid walls

• Floor plan integrates with Aloha POS

Mobile Pay

Re-Order and Pay

At The Table!Share On

Social

Networks!Save Favorites

and Leave

Feedback!

Aloha Loyalty Aloha Stored ValueQuickly design, rollout and manage

effective loyalty programs.

Develop unlimited bonus plans and

reward structures.

Allow customers to update their

member profile information and

see their current standings right

from your website.

Rewards can be applied on the

customer’s stored value card.

Add NCR Customer Voice to your

loyalty program!

NCR Aloha Stored Value integrates

tightly with Aloha POS systems,

providing valuable data on

customer preferences. Analyze

when and where cards were

used, what was purchased and

the average amount spent.

Create marketing campaigns that

result in repeat business – and

high ROI by understanding your

customers’ behavior.

Build a new source of consistent

and predictable revenue. Gift

cards turn loyal customers into

active marketers of your

restaurant.

Customer Voice

Customer Voice

•Maintain a strong network defense through a multi layered solution

•80% of all credit card breaches are happening in small business

•According to the FBI, credit card theft has now surpassed drug trafficking in profitability through

organized crime

•The best way to minimize data theft, security experts agree, is to follow PCI guidelines

Network Security Services

•Provides a trusted way of accessing systems over the

Internet

•Encrypts and logs its connections and enables

access only to designated people

•Two-factor authentication for stronger security.

•Breach Assistance Program includes up to $50,000

Secure Access

CONTROL JUST GOT BETTER