STEP CHANGE IN SAFETY Share Fair June 2010 Contractor Interface Management (CIM) Best Practice for SSHE Stephane A. Gri
ST
EP
CH
AN
GE
IN
SA
FE
TY
Sh
are
Fair
Ju
ne 2
010
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t (C
IM)
Best
Pra
cti
ce f
or
SS
HE
Ste
phan
e A
. G
ri
2
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
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PC
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k-ho
ur D
istr
ibut
ion
0102030405060708090
2000
2001
2002
2003
2004
2005
2006
2007
2008
(YTD
)Ye
ar
Million Work-hours
EM
PC
TR
IR C
om
pa
ris
on
0
0,1
0,2
0,3
0,4
0,5
0,6
0,7
0,8
0,91
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
(YT
D)
Ye
ar
TRIR
Em
p T
RIR
Co
n T
RIR
���� �������
�C
ontr
acto
rs r
epre
sent
more
than tw
o-t
hird o
f to
tal w
ork
-forc
e h
ours
�G
oal is
to c
lose the g
ap b
etw
een E
mplo
yee a
nd C
ontr
acto
r T
RIR
3
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
CIM
Best
Pra
cti
ce O
verv
iew
#1 T
iere
d in
terf
ace r
eq
uir
em
en
ts
an
d c
on
tracto
r p
op
ula
tio
n
#2 A
lif
e c
ycle
ap
pro
ach
to
Co
ntr
acto
r in
terf
ace m
an
ag
em
en
t
#3 In
teg
rati
on
of
five f
ocu
s a
reas t
o
Co
ntr
acto
r S
SH
E p
erf
orm
an
ce
4
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
�M
ake p
relim
ina
ry d
ete
rmin
atio
n o
f C
IP C
ate
gory
based o
n:
�W
heth
er
serv
ice w
ill b
e p
rovid
ed a
t a C
om
pa
ny s
ite
and in t
he
pro
cessin
g a
rea
�P
ote
ntial S
SH
E im
pact
of
the C
ontr
acto
r’s s
erv
ice
�E
xp
ecte
d f
requ
ency/d
ura
tion
of
the s
erv
ices
Co
ntr
acto
r In
terf
ace C
ate
go
rizati
on
5
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
Co
ntr
acto
r In
terf
ace C
ate
go
rizati
on
Cle
rical w
ork
, deliv
ery
serv
ice,
off
ice m
ain
ten
ance
�Lo
wer
SS
HE
im
pact
D
Turb
ine inspection a
nd
chang
e o
ut,
PS
V t
esting,
hot
taps
�H
igh
er
SS
HE
im
pact
�Less f
reque
nt
or
low
er
exposure
hours
with s
uperv
isio
n a
nd o
vers
igh
t
C
Genera
l la
bor,
wa
reh
ouse
opera
tions,
ma
inte
na
nce
wo
rksho
p,
pain
ting a
ctivitie
s
�Lo
wer
SS
HE
im
pact
�M
ore
fre
que
nt
or
hig
her
expo
sure
hours
B
Avia
tion,
constr
uction,
well
wo
rk,
supply
vessels
�H
igh
er
SS
HE
im
pact
�M
ore
fre
que
nt
or
hig
her
expo
sure
hours
A
Exam
ple
sC
hara
cte
risti
cs
CIP
6
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
�����������������
1.S
afe
ty m
eeti
ng
s
2.C
on
tracto
r S
elf
-
mo
nit
ori
ng
rep
ort
3.R
eg
ula
r o
r E
nd
-of-
serv
ice C
on
tracto
r
Perf
orm
an
ce
Evalu
ati
on
4.L
evel
2
ste
ward
sh
ip
5.C
on
tracto
r S
SH
E
perf
orm
an
ce
Sco
re C
ard
s
(CS
PS
C)
6.A
nn
ual
level
3
ste
ward
sh
ip
7.F
eed
back f
or
futu
re P
re-Q
co
nsid
era
tio
ns
1.L
evel
1 f
ield
level
SS
HE
in
terf
ace
acti
vit
ies
2.L
evel
2 &
3
mo
nit
ori
ng
an
d
inte
rface
3.L
evel
4 C
on
tracto
r
Fo
rum
4.L
evel
5 C
on
tracto
r
Ad
vo
cac
y
Pro
gra
m
5.B
ud
dy M
an
ag
ers
Pro
gra
m
1.S
ite S
pecif
ic
Ori
en
tati
on
(S
SO
)
2.V
eri
fy a
tten
dan
ce
& u
nd
ers
tan
din
g
1.R
evie
w
�S
HE
pla
n
�G
ap
clo
su
re p
lan
�S
ub
co
ntr
acto
r
Man
ag
em
en
t p
lan
�S
elf
-mo
nit
ori
ng
pla
n
�In
terf
ace
Man
ag
em
en
t P
lan
(IM
P)
1.C
rew
/su
p.
Co
mp
ete
nc
y
2.S
up
. S
SH
E
Lead
ers
hip
Develo
pm
en
t
3.K
ick-o
ff m
eeti
ng
4.P
re-m
ob
iliz
ati
on
ch
ec
kli
st
1.C
usto
miz
e S
SH
E
exh
ibit
an
d f
inal
ag
reem
en
t
2.C
on
tracto
r
evalu
ati
on
&
sele
cti
on
3.U
pd
ate
Acti
ve
Co
ntr
acto
r L
ist
(AC
L)
1.C
on
tracto
r
Evalu
ati
on
Qu
esti
on
nair
e
2.S
ite a
ss
es
sm
en
t
3.S
um
mari
ze
fin
din
gs a
nd
gap
s
4.E
xem
pti
on
ap
pro
val
1.S
SH
E
sp
ecif
icati
on
s
2.C
on
tracto
r
Inte
rface
Pri
ori
tizati
on
(C
IP)
7.
Inte
rfa
ce
Ste
wa
rdsh
ip
6.
On
-goin
g
inte
rfa
ce
5.
Site
Sp
ecific
Orie
nta
tion
4.
Pre
-
Mo
bili
za
tion
3.
Bid
Pre
pa
ratio
n,
Eva
lua
tio
n &
Se
lection
2.
Pre
-
Qu
alif
ica
tion
1. R
eq
uis
itio
n
OIM
S 8
-1O
IMS
8-3
Key In
terf
ace A
cti
vit
ies
7
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
Fiv
e K
ey A
rea
s t
o C
on
tra
cto
r S
SH
E P
erf
orm
an
ce
Le
ad
ers
hip
vis
ibil
ity &
ac
co
un
tab
ilit
y
SH
E c
om
mu
nic
ati
on
Re
so
urc
es
co
mm
itm
en
t
Co
ntr
ac
tor
Su
pe
rvis
or
SH
E
lea
de
rsh
ip Su
pe
rvis
or
kn
ow
led
ge
an
d s
kil
ls
Tra
inin
g &
Cre
w c
om
pe
ten
cy
Cre
w S
tab
ilit
y
Eq
uip
men
t c
on
dit
ion
s
Sh
ort
Se
rvic
e W
ork
er
HA
ZID
, L
MR
A
Jo
b p
lan
nin
g, J
SA
BB
S, L
PO
Ne
ar
Mis
s r
ep
ort
ing
Wo
rk M
an
ag
em
en
t
Oc
cu
pa
tio
na
l H
ea
lth
Ma
na
ge
me
nt
En
vir
on
me
nta
l M
an
ag
em
en
t
Em
erg
en
cy R
es
po
ns
e
Re
gu
lato
ry C
om
pli
an
ce
Pe
rso
nn
el
Sa
fety
Ma
na
ge
men
t
Ha
za
rd m
itig
ati
on
fo
llo
w u
p
Inc
iden
t In
ve
sti
ga
tio
n &
fo
llo
w u
p
Ste
wa
rds
hip
fo
llo
w u
p
Pre
-mo
bil
iza
tio
n f
oll
ow
up
Se
lf-M
on
ito
rin
g &
fo
llo
w u
p
Su
b-c
on
tra
cto
r S
cre
en
ing
Su
b-c
on
tra
cto
r M
an
ag
em
en
t
ST
OP
8
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
Mu
lti-
level in
terf
ace
OR
RR
Sit
e L
ead
FL
S (
Fir
st l
ine
Sup
ervis
or)
On
go
ing S
SH
E
managem
ent
Reg
ula
r si
te
acti
vit
ies
1
OO
RR
Sit
e L
ead
Co
ntr
act
Ow
ner
Ste
war
dsh
ip
On
e-o
n-O
ne
Co
ntr
act
or
even
t
2
OO
R
Sen
ior
Mg
mt.
PU
L a
nd
/or
Fun
ctio
nal
Lea
dS
tew
ard
ship
On
e-o
n-O
ne
Co
ntr
act
or
even
t
3
OR
Co
rp.
Mg
mt.
PU
L a
nd
/or
fun
ctio
nal
lea
d
Shar
ing &
buil
din
g
safe
ty c
ult
ure
Gro
up
event
4
OC
EO
& V
Ps
Lea
der
ship
Tea
m
Lo
ng
-ter
m s
trat
egic
dia
log
Gro
up
event
5
DC
BA
Con
tract
or
PU
Pu
rpose
Foru
mL
evel
CIP
Cate
gory
Inte
rface
���
���
��
���
�
�
��
�
� �
���
9
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
SH
EQ
Exib
it in
th
e C
on
tract
The S
HE
Q E
xhib
it is the m
ajo
r vehic
le in c
om
munic
ating C
om
pany
SH
EQ
requirem
ents
to C
ontr
acto
rs in a
legal conte
xt. In o
rder
toensure
Contr
acto
r unders
tandin
g a
nd a
dhere
nce to the m
ajo
r aspects
of th
ese r
equirem
ents
, a s
eries o
f ta
sks, fu
nctions a
nd
responsib
ilities n
eed to b
e e
sta
blis
hed b
etw
een the C
om
pany a
nd
it’s
Contr
acto
rs.
All
SH
EQ
Exhib
its s
hall
be s
pecific
ally
develo
ped for,
-and tailo
r m
ade to e
ach a
gre
em
ent
Coord
ination
Pro
cedure
(C
P)
is a
n im
port
ant docum
en
t and it shall
specify w
hat has b
een a
gre
ed b
etw
een the C
ontr
acto
r and the
Com
pany w
ith
regard
to K
PI re
port
ing , Inte
rface m
eetings e
tc. T
he
CP
should
be s
igned
by b
oth
part
ies.
10
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
SH
EQ
Exib
it –
Tab
le o
f C
on
ten
t
Exh
ibit
E
SA
FE
TY
, H
EA
LT
H, E
NV
IRO
NM
EN
T a
nd
QU
AL
ITY
(S
HE
Q)
RE
QU
IRE
ME
NT
S
FO
R
“C
ON
TR
AC
T
WO
RK
”
Tab
le o
f C
on
ten
ts
1G
ene
ral P
rovis
ions
2C
ontr
acto
r's c
orp
ora
te S
HE
Q p
olic
y a
nd m
anagem
ent syste
m(s
)
3S
HE
Q P
LA
N
4C
ontr
acto
r S
elf M
onitoring
5R
eport
ing
6P
ers
onnel and T
rain
ing
7V
iola
tions o
f S
HE
Q r
equirem
en
ts
8P
ers
onnel pro
tective e
quip
ment and c
loth
ing
9C
oord
ination P
rocedure
11
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
SH
EQ
Ex
ibit
–In
terf
ac
e M
an
ag
em
en
t
1.7
Inte
rface
Man
ag
em
en
t
Contr
acto
r and
Com
pan
y s
hall
desig
nate
responsib
le c
onta
ct pers
ons, b
y n
am
e,
for
Com
pan
y C
on
tra
ct A
dm
inis
trato
r and C
ontr
acto
r's S
HE
Q m
anagem
ent syste
m(s
)
matte
rs.
These c
onta
ct pe
rsons s
hall
esta
blis
h c
oord
ination r
outines, to
ensure
all
expecta
tions a
nd r
equire
ments
of
this
exhib
it a
re fu
lly u
nde
rsto
od
, cla
rified a
nd
docum
ente
d,
thro
ughout th
e A
gre
em
ent
Term
. (R
ef. C
oo
rdin
ation P
rocedure
)
For
inte
rface m
anagem
ent aspects
, C
ontr
acto
r sha
ll:
�W
ork
with C
om
pan
y t
o e
sta
blis
h a
nd d
ocum
ent
routines, pro
cedure
sand
responsib
ilities to e
nsure
effective inte
rface m
anag
em
ent in
SH
EQ
matte
rs.
�E
sta
blis
h, m
ain
tain
and e
nfo
rce c
om
munic
ation p
rocedure
s to e
nsu
re s
afe
and
effective inte
rfacin
g w
ith -
and inte
gra
tion o
f its S
ubcontr
acto
rs a
nd w
ith o
the
r
contr
acto
rs p
erf
orm
ing w
ork
rela
ted to S
erv
ices.
�E
nsure
that
safe
ty,
health, environ
menta
l and q
ualit
y p
erf
orm
ance r
equirem
ents
are
accepte
d a
nd c
arr
ied o
ut b
y a
ll its s
ubcontr
acto
rs (
Contr
acto
r G
rou
p).
�D
ocum
ent all
rele
vant com
munic
ation, in
tera
ctions a
nd a
gre
em
ents
.
�E
nsure
that
rele
vant
requirem
ents
pro
vid
ed in this
Exhib
it a
re inclu
ded in a
ll
subcontr
acts
or
PO
s issued in r
ela
tion to S
erv
ices.
12
Co
ntr
acto
r In
terf
ace M
an
ag
em
en
t
SH
EQ
Ex
ibit
–C
oo
rdin
ati
on
Pro
ce
du
re
9.2
Co
ord
ina
tio
n P
roced
ure
co
nte
nt
�T
he C
oord
ination P
rocedure
shall
inclu
de, but m
ay n
ot be lim
ited
to,
the follo
win
g
issues;
�O
ve
rvie
w o
f K
ey P
ers
onnel w
ith c
onta
ct deta
ils
�P
rocess a
nd m
eans o
f com
munic
ation
�R
eport
ing s
chedule
and fre
quency f
or
:
–C
ontr
acto
r S
elf M
onitoring P
lan r
eport
s
–S
HE
Q K
ey P
erf
orm
ance Indic
ato
rs (
KP
I’s)
(month
ly a
nd a
nnual)
–S
pecific
Inte
rface a
ctivitie
s
�G
oals
fo
r th
e v
ari
ous K
PI’s to b
e a
gre
ed f
or
Serv
ices
�C
lassific
ation o
f pers
onnel positio
ns r
ela
ted to
Dru
g a
nd A
lcohol P
olic
y
�C
hange M
anagem
ent p
rocedure
s, if a
pplic
able
�S
pecific
tra
inin
g r
equirem
ents
�S
pecific
requirem
ents
for
notification o
f deliv
ery
of
Goods, if a
pplic
able
�S
pecific
requirem
ents
for
invoic
e p
rocessin
g, ie
Fla
t F
ile S
yste
m,
if a
pplic
able