Contracting for Technical Solutions www.olivetech.c om
Dec 09, 2014
Contracting for Technical Solutions
www.olivetech.com
Focus on core functions Lower operational costs Budget control Fixed to variable costs Lower ongoing investment Avoid internal hiring Transfer of assets Suspend or delay project
Best practices Superior technology Flexibility and speed Platform agnostic Control delivery dates Acquire innovative ideas Lower risk Credibility and image
Why Outsource?
Key concerns in any outsourced project:
1. Quality
2. Timeline
3. Control
4. Budget
Address concerns through placing emphasis on:
1. Specifications
2. Communication
3. Documentation
Specifications:
Identification of problem
Articulation of problem
Business analysis
Technology roadmap
Project requirements – SRS
Identification of risks and bottlenecks
Communication:
Contact information for all concerned
Point persons on both sides
Meeting schedule linked to milestones
Communication media
Collaboration tools
Documentation:
Project proposal
MSA and WS – other contracts
Inline documentation
Code comments
Technical manual, flowcharts, psuedocode
User manual
Distance Culture Time zones Language Technology Maintenance
Communications Processes Specifications Documentation Support Training
The 3-legged stool addresses the following issues:
Provides clearly defined set of requirements Demonstrates buyer’s commitment to project Allows vendor to interact with buyer Expedites project completion Provides platform for describing the business processes,
products and services
Purpose of an RFP:
Description of the business Description of the problem Description of current environment Project and/or IT roadmap Expected service level Evaluation criteria and process Contact person(s)
What goes into the RFP:
Gain internal visibility for the project Determine project budget Establish project schedule Identify project stakeholders Identify project owner or champion Compile project requirements Contact potential suppliers
What needs to happen before the RFP:
1. Business overview2. Project overview3. Technical requirements4. Management requirements5. Pricing section6. Supplier section - qualifications7. Contracts and licenses 8. Appendices
Anatomy of an RFP:
Matching Values Right People Right Methods Project and communication tools Project or technology specific experience Proven Track Record Competitive Pricing
Supplier Selection Criteria:
1. Evaluate proposals2. Establish short list of suppliers3. Call references4. Host demonstrations5. Select supplier6. Execute NDAs, contracts7. Debrief suppliers who did not win
Post RFP Activities:
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Connect with Olive Technology:
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