CONTENTS Contents writing file page 126 activity file page 130 grammar reference page 145 audio scripts page 158 Glossary page 168 discussion texts language work skills case study unit 7 people page 66 Talk about how you like to work Listening: Interview with a management consultant Reading: Women at the top: Andrea Jung – Financial Times Describing people Past simple: negatives and questions Question forms Dealing with problems Tell us about it: Give advice on problems at work Writing: reply to a problem message unit 8 advertising page 74 Do an advertising quiz Reading: Volkswagen’s Black Beetle ad – Financial Times Listening: An interview with an organisation development consultant Advertising and markets Comparatives and superlatives much / a lot, a little / a bit Participating in discussions Excelsior Chocolate Products: Devise an advertising campaign Writing: product launch plan unit 9 companies page 82 Do a companies quiz Listening: An interview with a specialist in change leadership Reading: New markets for Gamesa Describing companies Present continuous Present simple or present continuous Starting a presentation Presenting your company: Prepare a short presentation Writing: company profile working across cultures: 3 doing business internationally page 90 revision unit c page 92 discussion texts language work skills case study unit 10 communication page 96 Do a communications quiz Listening: An interview with a management consultant Reading: I’m a fan of Facebook, but not of video calls – Financial Times Internal communication Talking about future plans will Making arrangements Blakelock Engineering: Decide who should leave a company Writing: e-mail unit 11 cultures page 104 Look at some tips for doing business in another country Listening: Three people talk about cultural mistakes Reading: Lessons in cultural difference – Financial Times Company cultures should/shouldn’t could/would Identifying problems and agreeing action The wind of change: Assess ideas for changing a company culture Writing: action minutes unit 12 jobs page 112 Discuss jobs Listening: An interview with an organisation development consultant Reading: profile on a professional networking site Skills and abilities Present perfect Past simple and present perfect Interview skills Nelson & Harper Inc.: Interview candidates for a job Writing: letter working across cultures: 4 team working page 120 revision unit d page 122 discussion texts language work skills case study unit 1 introductions page 6 Introduce yourself Listening: An interview with a consultant Reading: From small town to global leader Nationalities to be a/an with jobs wh- questions Introducing yourself and others A job fair in Singapore: Decide on the successful candidate for a job Writing: e-mail unit 2 work and leisure page 14 Discuss what people want from work Reading: Business diary: Eugene Kaspersky – Financial Times Listening: An interview with Ros Pomeroy Days, months, dates Leisure activities Present simple Adverbs and expressions of frequency Talking about work and leisure Hudson Design Inc.: Resolve issues with unhappy staff Writing: e-mail unit 3 problems page 22 Talk about problems at work Listening: An interview with a specialist in change leadership Reading: call-centre interviews Adjectives too/enough Present simple: negatives and questions have some and any Telephoning: solving problems High-Style Business Rentals: Respond to negative customer feedback Writing: e-mail working across cultures: 1 eating out page 30 revision unit A page 32 discussion texts language work skills case study unit 4 travel page 36 Talk about business travel Listening: An interview with a business traveller Reading: Hilton Tokyo – hotel description Travel details can/can’t there is / there are Making bookings and checking arrangements The Gustav Conference Centre: Coordinate the needs of three different companies Writing: e-mail unit 5 food and entertaining page 44 Discuss food from different countries Reading: India likes fast-food chains – Financial Times Listening: An interview with a specialist in change leadership Eating out some/any Countable and uncountable nouns Making decisions Which restaurant? Choose the right place to eat for some important clients Writing: e-mail unit 6 buying and selling page 52 Talk about buying different products Reading: Uniqlo: a global success story Listening: An interview with a management consultant Choosing a product Choosing a service Past simple Past time references Describing a product NP Innovations: Decide on a new product Writing: e-mail working across cultures: 2 communication styles page 60 revision unit b page 62
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ContentsContents
writing file page 126
activity file page 130
grammar reference page 145
audio scripts page 158
Glossary page 168
discussion texts language work skills case study
unit 7 people
page 66
Talk about how you like to work
Listening: Interview with a management consultant
Reading: Women at the top: Andrea Jung – Financial Times
Describing people
Past simple: negatives and questions
Question forms
Dealing with problems
Tell us about it: Give advice on problems at work
Writing: reply to a problem message
unit 8 advertising
page 74
Do an advertising quiz
Reading: Volkswagen’s Black Beetle ad – Financial Times
Listening: An interview with an organisation development consultant
Advertising and markets
Comparatives and superlatives
much / a lot, a little / a bit
Participating in discussions
Excelsior Chocolate Products: Devise an advertising campaign
Writing: product launch plan
unit 9 companies
page 82
Do a companies quiz
Listening: An interview with a specialist in change leadership
Reading: New markets for Gamesa
Describing companies
Present continuous
Present simple or present continuous
Starting a presentation
Presenting your company: Prepare a short presentation
Writing: company profile
working across cultures: 3 doing business internationally page 90
revision unit c page 92
discussion texts language work skills case study
unit 10 communication
page 96
Do a communications quiz
Listening: An interview with a management consultant
Reading: I’m a fan of Facebook, but not of video calls – Financial Times
Internal communication
Talking about future plans
will
Making arrangements
Blakelock Engineering: Decide who should leave a company
Writing: e-mail
unit 11 cultures
page 104
Look at some tips for doing business in another country
Listening: Three people talk about cultural mistakes
Reading: Lessons in cultural difference – Financial Times
Company cultures
should/shouldn’t
could/would
Identifying problems and agreeing action
The wind of change: Assess ideas for changing a company culture
Writing: action minutes
unit 12 jobs
page 112
Discuss jobs Listening: An interview with an organisation development consultant
Reading: profile on a professional networking site
Skills and abilities
Present perfect
Past simple and present perfect
Interview skills Nelson & Harper Inc.: Interview candidates for a job
Writing: letter
working across cultures: 4 team working page 120
revision unit d page 122
discussion texts language work skills case study
unit 1 introductions
page 6
Introduce yourself
Listening: An interview with a consultant
Reading: From small town to global leader
Nationalities
to be
a/an with jobs
wh- questions
Introducing yourself and others
A job fair in Singapore: Decide on the successful candidate for a job
Writing: e-mail
unit 2 work and leisure
page 14
Discuss what people want from work
Reading: Business diary: Eugene Kaspersky – Financial Times
Listening: An interview with Ros Pomeroy
Days, months, dates
Leisure activities
Present simple
Adverbs and expressions of frequency
Talking about work and leisure
Hudson Design Inc.: Resolve issues with unhappy staff
Writing: e-mail
unit 3 problems
page 22
Talk about problems at work
Listening: An interview with a specialist in change leadership
Reading: call-centre interviews
Adjectives
too/enough
Present simple: negatives and questions
have
some and any
Telephoning: solving problems
High-Style Business Rentals: Respond to negative customer feedback
Writing: e-mail
working across cultures: 1 eating out page 30
revision unit A page 32
discussion texts language work skills case study
unit 4 travel
page 36
Talk about business travel
Listening: An interview with a business traveller
Reading: Hilton Tokyo – hotel description
Travel details
can/can’t
there is / there are
Making bookings and checking arrangements
The Gustav Conference Centre: Coordinate the needs of three different companies
Writing: e-mail
unit 5 food and entertaining
page 44
Discuss food from different countries
Reading: India likes fast-food chains – Financial Times
Listening: An interview with a specialist in change leadership
Eating out
some/any
Countable and uncountable nouns
Making decisions
Which restaurant? Choose the right place to eat for some important clients
Writing: e-mail
unit 6 buying and selling
page 52
Talk about buying different products
Reading: Uniqlo: a global success story
Listening: An interview with a management consultant
Choosing a product
Choosing a service
Past simple
Past time references
Describing a product
NP Innovations: Decide on a new product
Writing: e-mail
working across cultures: 2 communication styles page 60
revision unit b page 62
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