Content That Converts: Win Leads and Influence People
May 10, 2015
Content That Converts: Win Leads and Influence People
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Every Business Has a Problem
The Problem? User acquisition. How do we target potential customers and convert them into users?
!The Solution? There are many ways to drive users. Let’s look at some of the basic ways.
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User Acquisition Strategies - Display Ads
Benefits: • Great for brand
exposure !Drawbacks: • Low click-
through rate (0.1%)
• The average person is served 1,700 banner ads per month
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User Acquisition Strategies - PPC Ads
Benefits: • Tied to search
behaviour • More likely to
lead to purchase intention
• Affordable !Drawbacks: • Low click-
through rate (2%)
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User Acquisition Strategies - E-mail
Benefits: • Access to opt-
in audience • Personalizable • Preferred by
users for promotional messages
!Drawbacks: • Variable
conversion rate (5-50%)
• Requires great content
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User Acquisition Strategies - Promotions
Benefits: • High
conversion rate: 73%
• Generates leads and engagement
!Drawbacks: • Can only run 1
per month at most
• Requires great content
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User Acquisition Strategies - SEO
Benefits: • High potential for
click-through if you can rank well
• Targetted traffic tied to purchase intention
!Drawbacks: • Ranking well is
getting harder • Requires great
content and inbound links
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User Acquisitions Strategies - Social Media
Benefits: • Low-cost tools • Access to a
large audience • Generates leads
and engagement
!Drawbacks: • Crowded and
noisy • Requires great
content to stand out
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All Routes Lead to…
Great Content
You simply can’t get traffic, leads and conversions without awesome content
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What is Good Content?
Good content = Clear, informative, entertaining, educational
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Bad content = Boring, overly salesy, full of errors, lacks concrete, actionable information, focuses on you instead of your reader, tries too hard to be funny
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What is Good Content?
Here’s an example:
“The earliest salons were informal gatherings where B-list philosophers gibbered away so they couldn’t hear themselves dying of plague. Get an earful of the modern salon’s soothing hair-dryer purrs and scissor chop-chops instead with today’s deal: for $30, you get $100 worth of services at Gary Patrick Salon at its location in Pleasanton.”
In its early days, Groupon used outlandish copy in an attempt to stand out. It used descriptions that were so bizarre they bordered on fantastical. !Hair was described as “frayed head threads,” while spray tanners were “handheld hue-changers” and teeth were “mouth cubes.”
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What is Good Content?
For example:
30 Days of Unlimited Hot-Yoga Classes or 10 Classes at Westcoast Hot Yoga (Up to 69% Off)
Build strength, balance, and flexibility while stretching and bending in a 30- to 40-degree room
Now, Groupon’s copy is clear, direct and much easier to understand. Readers don’t have to work so hard to figure out what the deal is.
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The Internet is Noisy
• 2 million blog posts published each day
• 55 million photos uploaded to Instagram each day
• 100 hours of video uploaded to YouTube every minute
• 30 billion pieces of content shared on Facebook every month
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How will your content stand out?
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First, Decide on Your Format
Blog post
Text Visual
Photo Gallery
Video
Infographic
Tweet
FB post
Quora answer
Present- ation
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Next, Pick Your Channel
Your blog
Break original story into chunks and distribute across multiple channels
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Basic Blog Post - Best Practice
Avoid the direct
sales pitch.
!Avoid running
press releases as
blog posts.
!Keep the post
reader-focused.
The reader wants
to know what’s in it
for them.
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Basic Blog Post - Best Practice
Use an attention-
grabbing headline.
!Include pullquotes
and key
takeaways.
!Make it compelling
and make the
reader benefits
obvious.
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Instagram - Best Practice
Avoid using the
same visual over
and over again.
!Avoid nothing but
product shots.
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Instagram - Best Practice
Show your product
in unique contexts.
!Catch the eye and
build a story
around your brand.
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Twitter - Best Practice
Avoid leveraging
eyeballs on the
back of human
tragedy.
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Twitter - Best Practice
Leverage current
events in a positive
way.
!There’s no need
for a sales pitch
when the image
sells itself.
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Twitter - Good or Bad?
There’s a lot of
grey area when it
comes to creating
good content.
!This tweet could
be funny, or it
could be offensive,
depending on
where you live and
what you drive!
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Quora - Best Practice
Avoid overly self-
promotional
content.
!Focus on
delivering value.
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Quora - Best Practice
Answer questions
thoroughly.
!Include visuals.
!Be interesting.
!Include a link back
to a longer blog
post.
!Be helpful to
people without the
sales pitch!
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Infographics - Best Practice
Avoid overly complex graphics that are virtually impossible to decipher.
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Infographics - Best Practice
The purpose of an
infographic is to use
visuals to convey
information more
quickly and effectively
than you could with
straight text.
!Use a simple schematic
that is easy to decipher
and nice to look at!
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Your Content Mix
This content matrix,
produced by Distilled,
illustrates four types
of content that every
brand needs:
- Entertaining
content
- Educational
content
- Persuasive
content
- Conversion-
oriented content
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Average Content Mix
• Social media (other than blogs): 87%
• Articles: 81%
• E-newsletter: 80%
• Blogs: 76%
• Case studies: 73%
• Videos: 73%
• White papers: 64%
• Infographics: 51%
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Content Must-Haves
Here’s a look at the
elements you’ll want to
have in every blog post
to ensure its success.
!We’ll dissect our most
popular post — What
Burberry’s Doing Right
in Online Marketing
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Content Must-Haves - Title
Title: Must be clear,
compelling and
communicative.
!The title is often what
the reader will use to
determine whether
they will click-through
and read the piece.
!Be interesting, use
keywords and promise
the reader something
of value.
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Content Must-Haves - Microcontent
Microcontent: Sub-
headings, pullquotes,
and other small bits of
content that help the
reader navigate your
page.
!Use micro content that
helps tell the story and
makes the page
scannable.
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Content Must-Haves - Keywords
Keywords: Use words
that describe the
essence of what your
content is about.
Repeat them in your
title, meta-title, sub-
headings, and body
copy.
!Keywords are
important for SEO, and
also help your reader
identify your subject
matter.
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Content Must-Haves - Visuals
Visuals: Visual content
enhances readability. It
grabs the reader’s eye.
It gives the eye a break
from large blocks of
text. It breaks up the
content and makes it
more manageable on
the screen.
!Visual content also
gets more shares on
social media channels.
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Content Must-Haves - Call to Action
Call to Action: At this
point, you’ve earned
the right to be a little
salesy. Bring it home
and go for the ask - tell
your reader what you’d
like them to do next.
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Understand Web Reading Patterns
• Most web readers
• Scan a page in under 10 seconds looking for specific information. They typically do not read every word - at least at first
• Look to bold headings, subheadings and links to help them find the information they’re looking for
• Often only scan the first few words of a sentence, paragraph or teaser text to determine whether or not to read on
• Often won’t scroll below the fold if what they're looking for hasn’t been confirmed above it
• Will read, on average, only 20% of the text on a page
• Will leave a site/page quickly if they can’t find what they need
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Repurpose, Repurpose, Repurpose
• People learn differently, so use different formats for your content
blog post infographic slideshow
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Content Must-Haves - Shareability
Understand what motivates people to share content, then create content that
fits the different sharing personalities.
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How Do You Know if it’s Good Content?
• Measure it
• Traffic
• Shares
• Longevity
• Virality
• Engagement
• Conversion
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Study, Rinse and Repeat
• Study what works and do more of it
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• Title:
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• Timing:
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• Subject:
www.strutta.com
We can help you launch a promotion designed to
generate leads and engagement with great content
!
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Contact us for details
http://www.strutta.com/contact/
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