Consumer Satisfaction and Post-purchase Intentions: An …dro.deakin.edu.au/eserv/DU:30002566/harrison-consumersatisfaction… · Overall satisfaction Intention to return Intention

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Consumer Satisfaction and Post-purchase Intentions: An Exploratory Study of M...Paul Harrison; Robin ShawInternational Journal of Arts Management; Winter 2004; 6, 2; ABI/INFORM Globalpg. 23

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