ICFAI BUSINESS SCHOOL, CHENNAI 2008 Consumer Preference for Mutual funds Vs Insurance at Annanagar SUBMITTED TO, Prof. GOPICHANDER. SUBMITTED BY, V.NIRANJAN 07BS4686 IBS, CONRAN Smith Road, Chennai Table of Contents : EXECUTIVE SUMMARY ABSTRACT OF THE WORK TILL THAT DATE INTRODUCTION ABOUT MUTUAL FUNDS HISTORY OF MUTUAL FUNDS ABOUT INSURANCE
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Consumer Preference for Mutual Funds vs Insurance at Annanagar
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ICFAI BUSINESS SCHOOL, CHENNAI
2008
Consumer Preference for Mutual funds Vs Insurance at Annanagar
SUBMITTED TO,Prof. GOPICHANDER.
SUBMITTED BY,V.NIRANJAN 07BS4686
I B S , C O N R A N S m i t h R o a d , C h e n n a i
Table of Contents :
EXECUTIVE SUMMARY
ABSTRACT OF THE WORK TILL THAT DATE
INTRODUCTION
ABOUT MUTUAL FUNDS
HISTORY OF MUTUAL FUNDS
ABOUT INSURANCE
HISTORY OF INSURANCE
TABLE OF CONTENTS
INTRODUCTION
EXECUTIVE SUMMARY
ABSTRACT OF THE WORK TILL THAT DATE
ABOUT SBI LIFE INSURANCE COMPANY
DIFFERENCE BETWEEN MUTUAL FUNDS AND INSURANCE
ABOUT COMPETITORS
ABOUT ANNANAGAR(AREA OF PROJECT)
MAIN TEXT
Objectives
Sampling design
Research design
Data collection
SPSS Output
Analysis from SPSS Output
Data analysis
Findings
Limitations
Recommendations
BIBLIOGRAPHY
Acknowledgement
I would like to thank my faculty guide Gopi Chander who not only served as a supervisor but also guided and encouraged me in doing this project.
I would also like to thank my company guide Mr V.Sathish Kumar for giving me the directions and encouraging me in doing this project
I would also like to thank Mr Gopal Branch Manager of SBI Life Insurance company for giving their sincere support and guidance to me in doing this project
Date April 22, 2008
Place Annanagar (Chennai)
Executive Summary
This report was basically undertaken to find out the consumer preference for mutual funds(Reasons for them to prefer mutual funds) and insurance(Reasons for the people to prefer insurance) in anna nagar. Before doing this project I did a thorough study about mutual funds and insurance.
The basic objective of the research was to find: -
Consumer Preference for mutual fundso Advantages of investing in mutual fundso Disadvantages of investing in mutual fundso Consumer perception towards mutual funds
Consumer Preference for insurance
o Advantages of investing in insuranceo Disadvantage of investing in insuranceo Consumer perception towards insurance
Reasons for migrating from mutual funds to insurance and vice versa
ABSTRACT OF THE WORK TILL THAT DATE:
DATE WORK DONE
22nd feb -29th feb
Classes conducted regarding insurance products
Brief introduction about the SBI Life insurance company
Training given to me regarding selling
1st March – 8th March Lead generation done in annanagar , saidapet
Collecting details regarding the various other insurance companies and putting the details in a excel sheet to get the summarized form
Conducted field activities in Arihant flat, meeting
professionals in the marketing the insurance products
I also met my faculty guide Mr Gopi Chander for getting feedbacks about my work
8th March – 15th March Discussed about my project to my Unit Manager and submitted my Initial Information Report to my Faculty Guide
Sold one UNIT PLUS 2 policy for a premium of Rs 50,000
Got permission for conducting field activity near Odyssey Shop to target a bulk of people for insurance.
Lead generation done in T Nagar and I got a permission to present about the various insurance schemes available in SBI Life Insurance to the people in a MVS training institute
Also did a follow up of leads generated in the previous week and tried to fix up an appointment with the customers
On Friday I met my Faculty Guide for getting feebacks
15th March – 22nd March Project was given to me from SBI headquarters.
My project title “Consumer Preference of Mutual Funds Vs Insurance”
I also discussed about my project to faculty guide and I got few tips in preparing questionnaire for my project
Did field activities in
a) Valluvar kottam
b) T Nagar
c) Century Plaza
I also did a follow up of leads that I generated in the last weeks
Finished one UNIT PLUS 2 policy for 25000
22nd March to 29th March My questionnaire for the project is approved by Mr Gopi Chander
Did field work in Odyssey shop and I did the lead generation
I started working on my project and first I targeted people in Annanagar East
1st April to 8th April Survey for my project done in Annanagar East in all shopping complexes, consultancy, and a few residential areas
8th April to 15th April Survey for my project is done with the people in Annanagar West and Shenoy Nagar to do the market research
Started collected some secondary data for interim report
I also discussed about interim report both with my company guide and faculty guide for getting better quality
15th April to 30th April Did surveys regarding my project in Annanagar and collected primary data for secondary data analysis
1st May to 15th May Did data analysis of my primary data and started preparing my final report
INTRODUCTION:
This project was basically taken to find out the consumer preference of mutual funds (Reasons for them to prefer mutual funds) and insurance (Reasons for preferring insurance).
Before starting this project I did a thorough study about the mutual funds ,Insurance and their classification
Mutual funds:
Mutual funds is defined as a method of joint investment by pooling money from many investors and investing them in shares, funds, short term financial institutions etc. The value of mutual fund is calculated as NAV of the company. It is calculated on daily basis
NAV=Market Value of Investment + Current Assets-Current Liabilities/ Number of Outstanding Units
Mutual funds can be classified based on maturity value, investment, other equity related funds
Based on maturity mutual fund is classified as
a) Open ended funds(No maturity period)
b) Closed ended funds(Maturity period varies from 3 months to 15 yrs
Based on investment mutual fund is classified as
a) Equity or Growth fund
b) Debt fund
c) Balanced fund
d) Money market fund
Based on other equity funds mutual fund is classified as
a) Tax savings schemes
a. Earnings Linked Savings Scheme(ELSS)
b. Earnings Linked Pension Scheme(ELPS)
b) Sectoral Schemes
It includes investing in IT sector, Banks and other government / non-government institutions
c) Index schemes
HISTORY OF MUTUAL FUNDS :
The mutual fund industry in India started in 1963 with the formation of Unit Trust of India, at the initiative of the Government of India and Reserve Bank the. The history of mutual funds in India can be broadly divided into four distinct phases
First Phase – 1964-87
Unit Trust of India (UTI) was established on 1963 by an Act of Parliament. It was set up by the Reserve Bank of India and functioned under the Regulatory and administrative control of the Reserve Bank of India. In 1978 UTI was de-linked from the RBI and the Industrial Development Bank of India (IDBI) took over the regulatory and administrative control in place of RBI. The first scheme launched by UTI was Unit Scheme 1964. At the end of 1988 UTI had Rs.6,700 crores of assets under management.
Second Phase – 1987-1993 (Entry of Public Sector Funds)
1987 marked the entry of non- UTI, public sector mutual funds set up by public sector banks and Life Insurance Corporation of India (LIC) and General Insurance Corporation of India (GIC).
SBI Mutual Fund was the first non- UTI Mutual Fund established in June 1987 followed by Canbank Mutual Fund (Dec 87), Punjab National Bank Mutual Fund (Aug 89), Indian Bank Mutual Fund (Nov 89), Bank of India (Jun 90), Bank of Baroda Mutual Fund (Oct 92). LIC established its mutual fund in June 1989 while GIC had set up its mutual fund in December 1990.At the end of 1993, the mutual fund industry had assets under management of Rs.47,004 crores.
Third Phase – 1993-2003 (Entry of Private Sector Funds) With the entry of private sector funds in 1993, a new era started in the Indian mutual fund industry, giving the Indian investors a wider choice of fund families. Also, 1993 was the year in which the first Mutual Fund Regulations came into being, under which all mutual funds, except UTI were to be registered and governed. The erstwhile Kothari Pioneer (now merged with Franklin Templeton) was the first private sector mutual fund registered in July 1993. The 1993 SEBI (Mutual Fund) Regulations were substituted by a more comprehensive and revised Mutual Fund Regulations in 1996. The industry now functions under the SEBI (Mutual Fund) Regulations 1996. The number of mutual fund houses went on increasing, with many foreign mutual funds setting up funds in India and also the industry has witnessed several mergers and acquisitions. As at the end of January 2003, there were 33 mutual funds with total assets of Rs. 1,21,805 crores. The Unit Trust of India with Rs.44,541 crores of assets under management was way ahead of other mutual funds.
Fourth Phase – since February 2003
In February 2003, following the repeal of the Unit Trust of India Act 1963 UTI was bifurcated into two separate entities. One is the Specified Undertaking of the Unit Trust of India with assets under management of Rs.29,835 crores as at the end of January 2003, representing broadly, the assets of US 64 scheme, assured return and certain other schemes. The Specified Undertaking of Unit Trust of India, functioning under an administrator and under the rules framed by Government of India and does not come under the purview of the Mutual Fund Regulations.
The second is the UTI Mutual Fund Ltd, sponsored by SBI, PNB, BOB and LIC. It is registered
with SEBI and functions under the Mutual Fund Regulations. With the bifurcation of the erstwhile UTI which had in March 2000 more than Rs.76,000 crores of assets under management and with the setting up of a UTI Mutual Fund, conforming to the SEBI Mutual Fund Regulations, and with recent mergers taking place among different private sector funds, the mutual fund industry has entered its current phase of consolidation and growth. As at the end of September, 2004, there were 29 funds, which manage assets of Rs.153108 crores under 421 schemes.
The graph indicates the growth of assets over the years.
GROWTH IN ASSETS UNDER MANAGEMENT
Note:Erstwhile UTI was bifurcated into UTI Mutual Fund and the Specified Undertaking of the Unit Trust of India effective from February 2003. The Assets under management of the Specified Undertaking of the Unit Trust of India has therefore been excluded from the total assets of the industry as a whole from February 2003 onwards.
Brief History Of Insurance Sector In India The insurance sector in India has come a full circle from being an open competitive market to nationalization and back to a liberalized market again.
Tracing the developments in the Indian insurance sector reveals the 360-degree turn witnessed over a period of almost 190 years.
The business of life insurance in India in its existing form started in India in the year 1818 with the establishment of the Oriental Life Insurance Company in Calcutta.
Some of the important milestones in the life insurance business in India are:
1912 - The Indian Life Assurance Companies Act enacted as the first statute to regulate the life insurance business.
1928 - The Indian Insurance Companies Act enacted to enable the government to collect statistical information about both life and non-life insurance businesses.
1938 - Earlier legislation consolidated and amended to by the Insurance Act with the objective of protecting the interests of the insuring public.
1956 - 245 Indian and foreign insurers and provident societies taken over by the central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act, 1956, with a capital contribution of Rs. 5 crore from the Government of India.
The General insurance business in India, on the other hand, can trace its roots to the Triton Insurance Company Ltd., the first general insurance company established in the year 1850 in Calcutta by the British.
Some of the important milestones in the general insurance business in India are:
1907 - The Indian Mercantile Insurance Ltd. set up, the first company to transact all classes of general insurance business.
1957 - General Insurance Council, a wing of the Insurance Association of India, frames a code of conduct for ensuring fair conduct and sound business practices.
1968 - The Insurance Act amended to regulate investments and set minimum solvency margins and the Tariff Advisory Committee set up.
1972 - The General Insurance Business (Nationalization) Act, 1972 nationalized the general insurance business in India with effect from 1st January 1973.
107 insurers amalgamated and grouped into four companies viz. the National Insurance Company Ltd., the New India Assurance Company Ltd., the Oriental Insurance Company
Ltd. and the United India Insurance Company Ltd. GIC incorporated as a company.
Indian Life Insurance Industry Overview
All life insurance companies in India have to comply with the strict regulations laid out by Insurance Regulatory and Development Authority of India (IRDA). Therefore there is no risk in going in for private insurance players. In terms of being rated for financial strength like international players, only ICICI Prudential is rated by Fitch India at National Insurer Financial Strength Rating of AAA(Ind) with stable outlook indicating the highest claims paying ability rating.
Life Insurance Corporation of India (LIC), the state owned behemoth, remains by far the largest player in the market. Among the private sector players, ICICI Prudential Life Insurance(JV between ICICI Bank and Prudential PLC)is the largest followed by Bajaj Allianz Life Insurance Company Limited (JV between Bajaj Group and Allianz). The private companies are coming out with better products which are more beneficial to the customer. Among such products are the ULIPs or the Unit Linked Investment Plans which offer both life cover as well as scope for savings or investment options as the customer desires.Further, these type of plans are subject to a minimum lock-in period of three years to prevent misuse of the significant tax benefits offered to such plans under the Income Tax Act. Hence, comparison of such products with mutual funds would be erroneous.
Commission / Intermediation fees
The maximum commission limits as per statutory provisions are:
Agency commission for retail life insurance business:
35 - 40% for 1st year premium if the premium paying term is more than 20 years
25 - 30% for 1st year premium if the premium paying term is more than 15 years
10 - 15% for 1st year premium if the premium paying term is less than 10 years
7.5% - yr 2 and 3rd year and 5% - thereafter for all premium paying terms.
In case of Mutual fund related - Unit linked policies it varies between 1.5% to 60% on the premium paid.
o Agency commission for retail pension policies: 7.5% for 1st year premium and 2.5% thereafter
Maximum broker commission - 30%
Referral fees to banks – Max 55% for regular premium and 10% for single premium. However in any case this fee cannot be more than the agency commission as filed under the product.
However, the above commission may be further subject to the product wise limits specified by IRDA while approving the product.
TERM PLAN VS PREMIUM-GUARANTEED PLAN
DNA MoneyOctober 28, 2006
It makes more sense to go for a term plan with no survival benefitMUMBAI: God and devil, they say, is in the detail. And Shalin Saxena was just finding that out. A little bit of research had told him that premium-guaranteed term insurance plans just did not make sense.
Shalin was looking to opt for a term insurance plan. In a term insurance plan, if the policy holder expires during the policy period, his nominee will get the sum assured (the insurance amount). If the policy holder survives the policy period, he will not get anything.
The insurance advisor who had come to Shalin had told him, “Sir, why do you opt for a term insurance plan? If you survive the policy period, you won’t get the premium back. So, why don’t you opt for a premium- guaranteed term plan. Here, the premium is a little more, but if you survive the policy period, you will get all the premium paid back”.
Initially, he was very excited about the fact that he would get all the premium back. But soon he realised that there was more to it than what meets the eye. And some amount of Net surfing told him why.
ICICI Prudential Life Insurance offers a policy called LifeGuard with a level term assurance and a return of premium option. Under this policy, if a healthy male, aged 30, opts for a 20-year policy, with a sum assured of Rs 10 lakh, he needs to pay an annual premium of Rs 10,860.
If he survives the policy period, the company will return all the premium paid over 20 years, i.e., Rs 2,17, 200 (Rs 10,860 x 20). So far, so good.
Let’s see what happens if the individual, instead of opting for the return of premium option, opts for a level term assurance option, wherein he does not get the premium back, if he survives the policy period.
In this case, the premium to be paid for the sum assured of Rs 10 lakh for 20 years is Rs 2,751, almost one-fourth of the earlier case. Now let’s say the individual opts for a simple term assurance option. He obviously has to pay a premium of Rs 2,751 per year. The difference in premium between the two options works out to be Rs 8,109 (Rs 10,860 - Rs 2,751).
If the individual were to invest this difference of Rs 8,109 in public provident fund (PPF) for 20 years, he would get an amount of Rs 4,00,770.5.
The PPF account pays an interest of 8% per annum and matures 15 years after the end of the financial year in which the first investment was made. Upon maturity, the investor has the option of extending it by five years. So, by simply investing the difference between the premiums, in a PPF, the individual can ensure that he gets 85% more money than he would have got, if he had opted for the return of premium option.
There is always the risk of the interest paid on the PPF account coming down. But even if the interest rate were to fall to 3%, which is highly unlikely, the individual would get Rs 2,24,428.6 at the end of 20 years.
This is still more than the Rs 2,17, 200 he would have got in case he had opted for a return of premium option.
The story holds true even with other insurance companies. Let’s take the example of two policies — Swadhan and Shield-Level Cover - from SBI Life. Swadhan is a premium-guarantee term plan whereas Shield-Level Cover is a simple term plan. If a healthy male, aged 30, opts for a 10-year cover with a sum assured of Rs 20 lakh, in case of Swadhan, he has to pay a premium of Rs 27,631 per annum. If he opts for Shield-Level Cover, the premium drops to Rs 3,985 per annum. If the individual survives the 10 years of the cover, he gets Rs 2,76,310 in case of Swadhan and nothing in case of Shield-Level cover.
If the premium differential of Rs 23,646 were to be invested every year for 10 years, and even if the return earned is as low as 3%, he would have got Rs 2,79,207.1 at the end of 10 years.
This is more than what he will get in case of Swadhan, the policy which guarantees return of premium.
Having done his research, Shalin concluded that premium-guaranteed term plans do not make sense. He had seen both God and devil in the detail.
INSURANCE:
A promise of compensation for potential future losses in exchange of periodic payment is known as insurance
Types of insurance:
A) Health Care Insurance
B) Life Insurance
C) Home Insurance
D) Auto Insurance
E) Travel Insurance
Various types of Life Insurance Schemes: The various types of life insurance schemes are as follows
a) Investment Scheme
a. ULIPS
b. UNIT PLUS CHILD PLAN
b) Savings Scheme
a. Money Back Plan
b. Endowment Plan
c) Pension Scheme
d) Risk Plan
a. Swadhan Plan
Differences between Mutual funds and Insurance
MUTUAL FUNDS INSURANCE
PREMIUM AMOUNT CANNOT BE INCREASED/DECREASED
FLEXIBILITY IN PREMIUM
LOW ADMINISTRATIVE CHARGES ADMINISTRATIVE CHARGES ARE HIGH
NO LIFE COVER LIFE COVER
EASE OF PROCESS COMPLICATED
NO LOCKUP PERIOD LOCKUP PERIOD IS THERE
SWITCHING FROM ONE FUND TO OTHE OTHER FUND IS COSTLY
FREE ENTRY/EXIT LOAD
All mutual funds do not give tax benefits All insurance schemes provides tax benefits
ABOUT SBI LIFE INSURANCE COMPANY
Our Mission:"To emerge as the leading company offering a comprehensive range of life insurance and pension products at competitive prices, ensuring high standards of customer satisfaction and world class operating efficiency, and become a model life insurance company in India in the post liberalization period".
SBI Life Insurance is a joint venture between the State Bank of India and Cardif SA of France. SBI Life Insurance is registered with an authorized capital of Rs 1000 crore and a paid up capital of Rs 500 crores. SBI owns 74% of the total capital and Cardif the remaining 26%.
State Bank of India enjoys the largest banking franchise in India. Along with its 7 Associate Banks, SBI Group has the unrivalled strength of over 14,500 branches across the country, arguably the largest in the world. Cardif is a wholly owned subsidiary of BNP Paribas, which is the Euro Zone’s leading Bank. BNP Paribas is one of the oldest foreign banks with a presence in India dating back to 1860. Cardif is ranked 2nd worldwide in creditor’s insurance offering protection to over 35 million policyholders and net income in excess of Euro 1 billion. Cardif has also been a pioneer in the art of selling insurance products through commercial banks in France and in 35 more countries.
SBI Life Insurance’s mission is to emerge as the leading company offering a comprehensive range of Life Insurance and pension products at competitive prices, ensuring high standards of customer service and world class operating efficiency.
SBI Life has a unique multi-distribution model encompassing Bank assurance, Agency and Group Corporate.
SBI Life extensively leverages the SBI Group as a platform for cross-selling insurance products along with its numerous banking product packages such as housing loans and personal loans. SBI’s access to over 100 million accounts across the country provides a vibrant base for insurance penetration across every region and economic strata in the country ensuring true financial inclusion.
Agency Channel, comprising of the most productive force of more than 25,000 Insurance Advisors, offers door to door insurance solutions to customers.
Life Insurance Corporation of India set up LIC Mutual Fund on 19th June 1989 and contributed Rs. 2 Crores towards the corpus of the Fund.
LIC Mutual Fund was constituted as a Trust in accordance with the provisions of the Indian Trust Act, 1882.
The settlor is not responsible for the management of the Trust.
The settlor is also not responsible or liable for any loss or shortfall resulting in any of the schemes of LIC Mutual Fund.
The Trustees of the LIC Mutual Fund have exclusive ownership of Trust Fund and are vested with general power of superintendence, discretion and management of the affairs of the Trust.
LIC Mutal Fund Asset Management Company Ltd. was formed on 20th April 1994 in compliance with the Securities and Exchange Board of India (Mutual Funds) Regulations, 1993.
The Company commenced business on 29th April 1994.
The Trustees of LIC Mutual Fund have appointed LIC Mutual Fund Asset Management Company Ltd. as the Investment Managers for LIC Mutual Fund.
The Trustees are responsible for appointing a Custodian.
The Trustees should also ensure that the activities of the Trust and the Asset Management Company are in accordance with the Trust Deed and the SEBI Mutual Fund Regulations as amended from time to time. The Trustees have also to report periodically to SEBI on the functioning of the Fund.
The investors under the schemes can obtain a copy of the Trust Deed, the text of the concerned Scheme as also a copy of the Annual Report, on a written request made to the LIC Mutual Fund Asset Management Company Ltd. at a nominal price of Rs. 10/-.
LIC INSURANCE PLANS
As individuals it is inherent to differ. Each individual�s insurance needs and requirements are different from that of the others.
LIC�s Insurance Plans are policies that talk to you individually and give you the most suitable options that can fit your requirement.
Jeevan Anurag Komal Jeevan
CDA Endowment Vesting At 21 Marriage Endowment Or
Educational Annuity Plan CDA Endowment Vesting At 18
On the basis of which life stage you are in and the corresponding insurance needs, ICICI Prudential plans can be categorized into the following three types:
At ICICI Bank we will help you identify an appropriate mix of Mutual Fund schemes for your portfolio using asset allocation strategies.
Through ICICI Bank you can invest in various schemes of multiple mutual funds with decent performance record.
You can take the aid of our various research reports on mutual funds and their schemes before choosing a scheme for investment.
ICICI Bank offers investment in Mutual Funds through Multiple Channels.
With ICICI Bank, you can invest in Mutual Funds through following channels
I CICI Bank Branches ICICIdirect.com
Dedicated workforce to serve you
Before being deputed, our officers complete a comprehensive training program and, once deputed, they receive thorough instructions in financial planning skills and techniques. Throughout their careers officers also attend programs to update their skills.
All officers in charge of Mutual Funds are certified professionals by AMFI (Association of Mutual Funds in India)
Many of these officers also hold professional degrees like - MBA, CA, ICWA, CFA etc.
Hotels: Hotel Saravana, Hotel Soorya, Hotel Sky Park
Restaurants: Nawab's Restaurant, Moghul Feast, Blue Star Biryani, Prabhu Restaurant.
Hospitals: Sridevi Hospital, Senthil Hospital, K.H.M. Hospital, Medical Foundation.
Accessibility
Anna Nagar lies precisely to the west of George Town, the city center. The two, as well as other
suburbs, are connected by a network of roads and railways. The road distance between the two is
approximately 6 kms.
Anna Nagar has a railway terminal located towards its northern edge. The railways thus, provide the
accessibility.
Chennai Airport located at Meenambakkam is the nearest and about 10 kms far from Anna Nagar.
Areas Under Anna Nagar
Shenoy Nagar
Anna Nagar East
Anna Nagar West
MAIN TEXT:
The main text will include the following
OBJECTIVES
PLANNING RESEARCH DESIGN
RESEARCH METHOD
SAMPLING PROCEDURE
DATA COLLECTION
OBJECTIVES:
The objective of the project is to compare the consumer preference for mutual funds and insurance products
A) CONSUMER PREFERENCE FOR MUTUAL FUNDS
a. REASONS FOR CONSUMER PREFERENCE OF MUTUAL FUNDS
b. ADVANTAGES OF INVESTING IN MUTUAL FUND
c. DISADVANAGES OF INVESTING IN MUTUAL FUNDS
B) CONSUMER PREFERENCE FOR INSURANCE
a. REASONS FOR CONSUMER PREFERENCE FOR INSURANCE
b. ADVANTAGES OF INVESTING IN INSURANCE
c. DISADVANTAGES OF INVESTING IN INSURANCE
C) REASONS FOR CONSUMER MIGRATING FROM MUTUAL FUNDS TO INSURANCE AND VICE VERSA
RESEARCH METHOD : This research is basically undertaken to find the customer preference of mutual funds and insurance. After preparing a questionnaire a survey is
done to the people in anna nagar area to find their preference for mutual funds and insurance
The research design used was basically of exploratory in nature.
Information was gathered on all the issues pertaining to the research & a variety of techniques were used to analyze the findings of the research.
Questionnaire was the main tool taken into account for data collection & it was designed in such a way that it catered to the needs of the research being undertaken.
Both open & closed ended questions were used in the questionnaires involving both probing & in-depth analysis of the questions.
In the research both secondary & primary sources were taken into consideration for data collection. Questionnaire was the main tool for primary data & secondary sources were newspaper articles, magazines, internet etc.
The scales used in the study were basically all – nominal, ordinal, interval & ratio. Nominal & Ordinal was used in the findings related to the qualitative data . Interval & Ratio scales were used in the context of quantitative data,
The instruments used in the findings of our study were basically surveys & questionnaires. Surveys were done in shopping malls ,companies of Annanagar East and West.
The main strengths of our study were the data collection part. I did a lot of surveys in various parts of Annanagar & also a lot of respondents were taken into account for questionnaires.
The major weaknesses from our side were the time & money constraints which limited our research to a certain limit.
Sampling Design
Target Population: - 1. Age Group between 16-65 years.
Sampling Type: - Probability Sampling (Simple Random)
Sample Size: - 100 Respondents.
Level of Confidence: - 95% ( 5% error assumed)
DATA COLLECTION :
Time of data collection:
I started the research in the month of March 2008 & it is expected to be completed the final study by the month of May 2008
Field condition during data collection:
The march month was the main season for insurance and most of the people may prefer insurance in the month of march (Tax benefit)
In April month it was a festival season(Tamil New Year’s Day).So shop was more crowded and I could get more customers for survey.I took the surveys taking these factors into consideration
1) Age
2) Sex
3) Income
4) Occupation
I took equal no of surveys in all the interior variables of each
BEST FORM OF INVESTMENT
CrosstabsCase Processi ng Summary
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
G ENDER * SHAREM KT
G ENDER * BANK
G ENDER * PO STO FF
G ENDER * G O LD
G ENDER * M UTUAL
G ENDER * REALESTA
G ENDER * I NSURANC
AG E * SHAREM KT
AG E * BANK
AG E * PO STO FF
AG E * G O LD
AG E * M UTUAL
AG E * REALESTA
AG E * I NSURANC
O CCUPATI * SHAREM KT
O CCUPATI * BANK
O CCUPATI * PO STO FF
O CCUPATI * G O LD
O CCUPATI * M UTUAL
O CCUPATI * REALESTA
O CCUPATI * I NSURANC
I NCO M E * SHAREM KT
I NCO M E * BANK
I NCO M E * PO STO FF
I NCO M E * G O LD
I NCO M E * M UTUAL
I NCO M E * REALESTA
I NCO M E * I NSURANC
N Per cent N Per cent N Per cent
Valid M issing Tot al
Cases
GENDER * SHAREMKTCrosst ab
Count
3 5 18 13 5 44
7 14 17 13 5 56
10 19 35 26 10 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SHAREMKT
Tot al
Chi-Square Tests
4.517a 4 .341
4.670 4 .323
100
Pearson Chi-Square
Likel ihood Ratio
N of Val id Cases
Value dfAsymp. Sig.
(2-s ided)
2 cel ls (20.0%) have expec ted count less than 5. Theminimum expec ted count is 4.40.
a.
GENDER * BANKCrosst ab
Count
12 7 23 1 1 44
11 16 20 6 3 56
23 23 43 7 4 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BANK
Tot al
Chi-Square Tests
7.007a 4 .136
7.436 4 .115
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (40.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 1.76.
a.
GENDER * POSTOFFCrosst ab
Count
18 14 11 1 44
34 7 10 4 1 56
52 21 21 5 1 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
PO STO FF
Tot al
Chi-Square Tests
8.791a 4 .067
9.300 4 .054
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (40.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .44.
a.
GENDER * GOLDCrosst ab
Count
7 13 16 7 1 44
7 23 16 9 1 56
14 36 32 16 2 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
G O LD
Tot al
Chi-Square Tests
1.611a 4 .807
1.622 4 .805
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .88.
a.
GENDER * MUTUALCrosst ab
Count
4 10 16 12 2 44
8 9 15 13 11 56
12 19 31 25 13 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
MUTUAL
Tot al
Chi-Square Tests
6.340a 4 .175
6.900 4 .141
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
0 c el ls (.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is 5.28.
a.
GENDER * REALESTACrosst ab
Count
11 8 15 8 2 44
17 10 21 5 3 56
28 18 36 13 5 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
REALESTA
Tot al
Chi-Square Tests
1.989a 4 .738
1.980 4 .740
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 2.20.
a.
GENDER * INSURANCCrosst ab
Count
8 12 18 6 44
12 12 17 12 3 56
20 24 35 18 3 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I NSURANC
Tot al
Chi-Square Tests
4.453a 4 .348
5.588 4 .232
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 1.32.
a.
AGE * SHAREMKTCr osst ab
Count
2 1 4 7 1 15
3 10 14 10 6 43
4 3 11 4 2 24
1 1
1 3 4 3 1 12
1 2 2 5
10 19 35 26 10 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SHAREM KT
Tot al
Chi-Square Tests
15.231a 20 .763
15.076 20 .772
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .10.
a.
AGE * BANKCr osst ab
Count
7 4 3 1 15
5 14 17 5 2 43
8 5 8 2 1 24
1 1
2 10 12
5 5
23 23 43 7 4 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BANK
Tot al
Chi-Square Tests
33.062a 20 .033
38.226 20 .008
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
Cr osst ab
Count
3 6 6 15
27 6 8 1 1 43
13 6 3 2 24
1 1
5 3 3 1 12
3 1 1 5
52 21 21 5 1 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
PO STO FF
Tot al
AGE * POSTOFFChi-Square Tests
19.435a 20 .494
21.052 20 .394
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
AGE * GOLDCr osst ab
Count
4 5 5 1 15
8 12 14 7 2 43
2 17 4 1 24
1 1
1 6 5 12
1 3 1 5
14 36 32 16 2 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
G O LD
Tot al
Chi-Square Tests
37.116a 20 .011
37.317 20 .011
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .02.
a.
AGE * MUTUALCr osst ab
Count
1 7 4 3 15
1 6 12 15 9 43
2 5 9 6 2 24
1 1
4 1 5 1 1 12
4 1 5
12 19 31 25 13 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
M UTUAL
Tot al
Chi-Square Tests
53.702a 20 .000
43.805 20 .002
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
AGE * REALESTACr osst ab
Count
6 2 7 15
12 9 14 5 3 43
5 5 8 5 1 24
1 1
4 2 4 2 12
1 2 1 1 5
28 18 36 13 5 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
REALESTA
Tot al
Chi-Square Tests
12.767a 20 .887
15.934 20 .721
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .05.
a.
AGE * INSURANCCr osst ab
Count
1 5 5 4 15
6 10 17 8 2 43
11 7 5 1 24
1 1
2 1 6 3 12
1 2 2 5
20 24 35 18 3 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I NSURANC
Tot al
Chi-Square Tests
28.365a 20 .101
31.862 20 .045
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
OCCUPATI * SHAREMKTCr osst ab
Count
5 10 20 14 7 56
1 2 5 7 1 16
3 3 6 3 1 16
1 3 4 2 1 11
1 1
10 19 35 26 10 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SHAREM KT
Tot al
Chi-Square Tests
10.036a 16 .865
8.660 16 .927
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
18 c el ls (72.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .10.
a.
OCCUPATI * BANKCr osst ab
Count
12 15 21 6 2 56
7 3 6 16
1 5 7 1 2 16
2 9 11
1 1
23 23 43 7 4 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BANK
Tot al
Chi-Square Tests
23.310a 16 .106
26.524 16 .047
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
OCCUPATI * POSTOFFCr osst ab
Count
36 10 9 1 56
5 5 5 1 16
5 3 5 3 16
5 3 2 1 11
1 1
52 21 21 5 1 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
PO STO FF
Tot al
Chi-Square Tests
18.932a 16 .272
19.961 16 .222
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
OCCUPATI * GOLDCr osst ab
Count
9 21 17 7 2 56
4 4 6 2 16
1 10 4 1 16
1 5 5 11
1 1
14 36 32 16 2 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
G O LD
Tot al
Chi-Square Tests
25.021a 16 .069
24.336 16 .082
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
17 c el ls (68.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .02.
a.
OCCUPATI * MUTUALCr osst ab
Count
10 16 20 10 56
3 7 3 3 16
5 1 8 1 1 16
4 1 4 1 1 11
1 1
12 19 31 25 13 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
M UTUAL
Tot al
Chi-Square Tests
44.354a 16 .000
47.149 16 .000
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
OCCUPATI * REALESTACr osst ab
Count
15 14 16 8 3 56
6 1 8 1 16
3 2 7 2 2 16
4 1 4 2 11
1 1
28 18 36 13 5 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
REALESTA
Tot al
Chi-Square Tests
12.616a 16 .701
14.140 16 .588
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .05.
a.
OCCUPATI * INSURANCCr osst ab
Count
15 11 21 7 2 56
6 7 3 16
4 6 1 4 1 16
1 1 6 3 11
1 1
20 24 35 18 3 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I NSURANC
Tot al
Chi-Square Tests
22.562a 16 .126
27.091 16 .040
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
INCOME * SHAREMKTCr osst ab
Count
3 7 14 13 3 40
1 1
1 4 10 6 3 24
4 5 8 5 4 26
2 2 2 2 8
1 1
10 19 35 26 10 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SHAREM KT
Tot al
Chi-Square Tests
13.750a 20 .843
13.372 20 .861
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .10.
a.
INCOME * BANKCr osst ab
Count
5 12 15 6 2 40
1 1
5 6 12 1 24
7 5 14 26
5 2 1 8
1 1
23 23 43 7 4 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BANK
Tot al
Chi-Square Tests
49.536a 20 .000
35.002 20 .020
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
INCOME * POSTOFFCr osst ab
Count
21 9 9 1 40
1 1
13 6 3 2 24
11 5 8 2 26
6 1 1 8
1 1
52 21 21 5 1 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
PO STO FF
Tot al
Chi-Square Tests
15.552a 20 .744
18.838 20 .532
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
INCOME * GOLDCr osst ab
Count
10 8 17 4 1 40
1 1
12 6 5 1 24
4 10 6 6 26
6 2 8
1 1
14 36 32 16 2 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
G O LD
Tot al
Chi-Square Tests
30.075a 20 .069
33.869 20 .027
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .02.
a.
INCOME * MUTUALCr osst ab
Count
8 10 15 7 40
1 1
5 5 9 2 3 24
6 6 7 5 2 26
1 4 3 8
1 1
12 19 31 25 13 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
M UTUAL
Tot al
Chi-Square Tests
29.856a 20 .072
34.323 20 .024
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
INCOME * REALESTACr osst ab
Count
13 8 13 3 3 40
1 1
6 5 8 4 1 24
4 5 11 6 26
4 3 1 8
1 1
28 18 36 13 5 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
REALESTA
Tot al
Chi-Square Tests
16.693a 20 .673
20.142 20 .449
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .05.
a.
INCOME * INSURANCCr osst ab
Count
6 10 15 7 2 40
1 1
6 7 8 3 24
7 5 9 5 26
1 2 3 1 1 8
1 1
20 24 35 18 3 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I NSURANC
Tot al
Chi-Square Tests
16.404a 20 .691
14.552 20 .801
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
Factor AnalysisCom m unalities
1.000 .878
1.000 .604
1.000 .722
1.000 .509
1.000 .782
1.000 .787
1.000 .669
SHAREMKT
BANK
POSTOFF
GOLD
MUTUAL
REALESTA
INSURANC
Initial Extraction
Extraction Method: Principal Component Analysis.
Tot al Var i ance Expl ai ned
1. 495 21. 352 21. 352 1. 495 21. 352 21. 352
1. 316 18. 794 40. 146 1. 316 18. 794 40. 146
1. 106 15. 800 55. 946 1. 106 15. 800 55. 946
1. 036 14. 794 70. 739 1. 036 14. 794 70. 739
. 828 11. 828 82. 567
. 678 9. 689 92. 256
. 542 7. 744 100. 000
Com ponent1
2
3
4
5
6
7
Tot al % of Var iance Cum ulat ive % Tot al % of Var iance Cum ulat ive %
I nit ial Eigenvalues Ext r act ion Sum s of Squar ed Loadings
Ext r act ion M et hod: Pr incipal Com ponent Analysis.
Scree Plot
Co mp o n e n t Nu mb e r
7654321
Eig
en
va
lue
1. 6
1. 4
1. 2
1. 0
. 8
. 6
. 4
Component Matrixa
.145 .201 .589 .685
.646 -3.97E-03 -.368 .228
.188 .776 .150 -.248
-.354 .563 8.341E-02 .244
-.596 -.261 -.286 .526
.346 -.530 .620 -5.22E-02
.649 8.351E-02 -.357 .337
SHAREMKT
BANK
POSTOFF
GOLD
MUTUAL
REALESTA
INSURANC
1 2 3 4
Component
Ex trac tion Method: Princ ipal Component Analy s is .
4 c omponents ex trac ted.a.
ProximitiesCa s e Proc e s s ing Su m m a rya
1 0 0 9 9 .0 % 1 1 .0 % 1 0 1 1 0 0 .0 %N Pe rc e n t N Pe rc e n t N Pe rc e n t
Va l i d Mi s s i n g T o ta l
Ca s e s
Sq u a re d Eu c l i d e a n Di s ta n c e u s e da .
ClusterWard Linkage
Aggl omerati on Schedul e
83 98 . 398 0 0 35
8 73 . 795 0 0 33
49 91 1. 296 0 0 10
85 89 1. 809 0 0 20
54 62 2. 515 0 0 24
93 94 3. 258 0 0 43
37 39 4. 017 0 0 30
60 63 4. 833 0 0 41
24 55 5. 649 0 0 39
49 92 6. 499 3 0 66
95 97 7. 357 0 0 35
11 51 8. 230 0 0 50
86 88 9. 104 0 0 56
14 16 10. 014 0 0 77
44 45 11. 027 0 0 26
34 41 12. 040 0 0 49
28 52 13. 202 0 0 55
3 30 14. 363 0 0 30
53 59 15. 542 0 0 37
85 87 16. 724 4 0 54
50 80 17. 943 0 0 63
20 76 19. 214 0 0 31
38 40 20. 486 0 0 70
54 99 21. 811 5 0 58
23 31 23. 165 0 0 68
44 47 24. 522 15 0 69
46 96 25. 898 0 0 71
29 67 27. 284 0 0 79
6 82 28. 717 0 0 62
3 37 30. 155 18 7 70
18 20 31. 598 0 22 61
21 48 33. 044 0 0 61
8 75 34. 527 2 0 78
5 58 36. 086 0 0 50
83 95 37. 716 1 11 81
1 2 39. 349 0 0 77
53 71 41. 032 19 0 65
68 70 42. 774 0 0 59
4 24 44. 705 0 9 85
13 72 46. 656 0 0 73
60 64 48. 631 8 0 65
26 57 50. 667 0 0 48
22 93 52. 763 0 6 66
St age1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
Clust er 1 Clust er 2
Clust er Combined
Coef f icient s Clust er 1 Clust er 2
St age Clust er FirstAppears
Next St age
V e rtic a l Ic ic le
X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X X X X X X X X X
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N u m b e r o f c lu s te rs1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 3
1 4
1 5
1 6
1 7
1 8
1 9
2 0
2 1
2 2
2 3
2 4
2 5
2 6
2 7
2 8
2 9
3 0
3 1
3 2
3 3
3 4
3 5
3 6
3 7
3 8
3 9
4 0
4 1
25
:ma
le
92
:fem
ale
91
:ma
le
49
:fem
ale
94
:ma
le
93
:ma
le
22
:ma
le
78
:ma
le
75
:fem
ale
73
:fem
ale
8:m
ale
79
:fem
ale
35
:ma
le
36
:ma
le
33
:fem
ale
C a s e
Dendrogram* * * * * * H I E R A R C H I C A L C L U S T E R A N A L Y S I S * * * * * *
Dendrogram using Ward Method
Rescaled Distance Cluster Combine
C A S E 0 5 10 15 20 25 Label Num +---------+---------+---------+---------+---------+
male 83 female 98 female 95 male 97 female 44 male 45 female 47 male 77 female 81 male 46 male 96 male 26 male 57 male 12 female 15 male 19 male 17 female 20 female 76 male 18 female 21 female 48 female 14 male 16 male 1 male 2 female 68 male 70 male 69 male 29
male 67 male 9 male 61 female 65 female 54 female 62 male 99 male 56 male 66 male 24 male 55 male 4 _
* * * * * * H I E R A R C H I C A L C L U S T E R A N A L Y S I S * * * * * *
C A S E 0 5 10 15 20 25
Label Num +---------+---------+---------+---------+---------+
female 28 male 52 male 27 male 6 male 82 female 84 female 33 male 36
male 10 male 35 female 79 female 49 male 91 female 92 male 93 male 94 male 22 male 25 male 8 female 73 female 75 male 78 male 23 female 31 male 50 female 80 female 32 male 11 male 51 female 5 male 58 female 53 female 59 female 71 male 60 male 63 male 64 female 85 male 89 male 87 male 7 female 86 male 88 female 100 female 90
_
* * * * * * H I E R A R C H I C A L C L U S T E R A N A L Y S I S * * * * * *
C A S E 0 5 10 15 20 25
Label Num +---------+---------+---------+---------+---------+
female 38 female 40 female 37 female 39 female 3 female 30 male 42 female 43 male 13 female 72 male 34 female 41 female 74
INTEPRETATION OF SPSS OUTPUT :
BEST INSURANCE COMPANY TO INVEST
Crosstabs
Case Processi ng Summary
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
G ENDER * SBI
G ENDER * I CI CI
G ENDER * LI C
G ENDER * BAJAJ
G ENDER * HDFC
G ENDER * RELI ANCE
G ENDER * TATAAI G
AG E * SBI
AG E * I CI CI
AG E * LI C
AG E * BAJAJ
AG E * HDFC
AG E * RELI ANCE
AG E * TATAAI G
O CCUPATI * SBI
O CCUPATI * I CI CI
O CCUPATI * LI C
O CCUPATI * BAJAJ
O CCUPATI * HDFC
O CCUPATI * RELI ANCE
O CCUPATI * TATAAI G
I NCO M E * SBI
I NCO M E * I CI CI
I NCO M E * LI C
I NCO M E * BAJAJ
I NCO M E * HDFC
I NCO M E * RELI ANCE
I NCO M E * TATAAI G
N Per cent N Per cent N Per cent
Valid M issing Tot al
Cases
GENDER * SBICrosst ab
Count
5 4 23 9 3 44
11 12 18 11 4 56
16 16 41 20 7 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SBI
Tot al
Chi-Square Tests
5.847a 4 .211
6.003 4 .199
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 3.08.
a.
GENDER * ICICICrosst ab
Count
10 7 23 3 1 44
11 16 21 6 2 56
21 23 44 9 3 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I CI CI
Tot al
Chi-Square Tests
3.606a 4 .462
3.672 4 .452
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
3 c el ls (30.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 1.32.
a.
GENDER * LICCrosst ab
Count
22 12 9 1 44
37 6 8 4 1 56
59 18 17 5 1 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI C
Tot al
Chi-Square Tests
7.338a 4 .119
7.824 4 .098
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (40.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .44.
a.
GENDER * BAJAJCrosst ab
Count
13 13 15 2 1 44
10 23 16 6 1 56
23 36 31 8 2 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BAJAJ
Tot al
Chi-Square Tests
3.816a 4 .431
3.889 4 .421
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (40.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .88.
a.
GENDER * HDFCCrosst ab
Count
4 9 14 12 5 44
7 11 14 10 14 56
11 20 28 22 19 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
HDFC
Tot al
Chi-Square Tests
4.082a 4 .395
4.206 4 .379
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
1 c el ls (10.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 4.84.
a.
GENDER * RELIANCECrosst ab
Count
11 8 14 8 3 44
17 10 20 6 3 56
28 18 34 14 6 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RELI ANCE
Tot al
Chi-Square Tests
1.433a 4 .838
1.426 4 .840
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 2.64.
a.
GENDER * TATAAIGCrosst ab
Count
8 10 15 7 4 44
11 9 16 12 8 56
19 19 31 19 12 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TATAAI G
Tot al
Chi-Square Tests
1.794a 4 .774
1.808 4 .771
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
0 c el ls (.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is 5.28.
a.
AGE * SBI
Cr osst ab
Count
1 1 8 5 15
9 6 16 7 5 43
5 4 11 3 1 24
1 1
1 3 4 3 1 12
1 2 2 5
16 16 41 20 7 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SBI
Tot al
Chi-Square Tests
17.399a 20 .627
17.846 20 .598
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .07.
a.
AGE * ICICICr osst ab
Count
6 4 4 1 15
4 14 17 6 2 43
8 5 8 2 1 24
1 1
2 10 12
5 5
21 23 44 9 3 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I CI CI
Tot al
Chi-Square Tests
31.680a 20 .047
36.394 20 .014
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
AGE * LICCr osst ab
Count
3 4 6 1 1 15
29 5 8 1 43
15 6 2 1 24
1 1
7 3 1 1 12
4 1 5
59 18 17 5 1 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI C
Tot al
Chi-Square Tests
25.060a 20 .199
24.716 20 .213
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
AGE * BAJAJCr osst ab
Count
9 3 3 15
8 14 15 4 2 43
2 17 4 1 24
1 1
4 1 6 1 12
1 3 1 5
23 36 31 8 2 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BAJAJ
Tot al
Chi-Square Tests
47.349a 20 .001
41.231 20 .003
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .02.
a.
AGE * HDFCCr osst ab
Count
1 7 4 3 15
1 7 11 12 12 43
1 5 7 6 5 24
1 1
4 1 5 1 1 12
4 1 5
11 20 28 22 19 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
HDFC
Tot al
Chi-Square Tests
53.326a 20 .000
44.374 20 .001
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .11.
a.
AGE * RELIANCECr osst ab
Count
6 2 7 15
11 9 12 7 4 43
6 5 8 4 1 24
1 1
4 2 4 2 12
1 2 1 1 5
28 18 34 14 6 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RELI ANCE
Tot al
Chi-Square Tests
12.497a 20 .898
16.453 20 .688
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
AGE * TATAAIGCr osst ab
Count
1 5 5 4 15
6 9 15 8 5 43
10 4 3 1 6 24
1 1
2 1 6 3 12
2 2 1 5
19 19 31 19 12 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TATAAI G
Tot al
Chi-Square Tests
32.898a 20 .035
36.422 20 .014
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
OCCUPATI * SBICr osst ab
Count
12 7 22 10 5 56
2 10 4 16
3 3 5 4 1 16
1 3 4 2 1 11
1 1
16 16 41 20 7 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SBI
Tot al
Chi-Square Tests
15.064a 16 .520
16.734 16 .403
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .07.
a.
OCCUPATI * ICICI
Cr osst ab
Count
11 15 21 7 2 56
6 3 6 1 16
1 5 8 1 1 16
2 9 11
1 1
21 23 44 9 3 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I CI CI
Tot al
Chi-Square Tests
18.916a 16 .273
21.905 16 .146
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
OCCUPATI * LICCr osst ab
Count
39 9 8 56
5 4 5 2 16
7 2 4 2 1 16
7 3 1 11
1 1
59 18 17 5 1 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI C
Tot al
Chi-Square Tests
22.509a 16 .128
24.712 16 .075
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
OCCUPATI * BAJAJ
Cr osst ab
Count
9 23 18 4 2 56
9 2 4 1 16
1 10 4 1 16
4 1 5 1 11
1 1
23 36 31 8 2 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BAJAJ
Tot al
Chi-Square Tests
34.232a 16 .005
28.237 16 .030
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .02.
a.
OCCUPATI * HDFCCr osst ab
Count
11 15 17 13 56
3 7 3 3 16
4 1 6 1 4 16
4 1 4 1 1 11
1 1
11 20 28 22 19 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
HDFC
Tot al
Chi-Square Tests
37.500a 16 .002
42.808 16 .000
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .11.
a.
OCCUPATI * RELIANCE
Cr osst ab
Count
14 14 14 10 4 56
6 1 8 1 16
4 2 7 1 2 16
4 1 4 2 11
1 1
28 18 34 14 6 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RELI ANCE
Tot al
Chi-Square Tests
14.447a 16 .565
16.578 16 .413
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
OCCUPATI * TATAAIGCr osst ab
Count
15 9 17 7 8 56
5 7 3 1 16
3 4 1 5 3 16
1 1 6 3 11
1 1
19 19 31 19 12 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TATAAI G
Tot al
Chi-Square Tests
23.540a 16 .100
27.809 16 .033
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
INCOME * SBI
Cr osst ab
Count
7 7 15 8 3 40
1 1
4 2 12 5 1 24
3 4 12 4 3 26
2 2 2 2 8
1 1
16 16 41 20 7 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SBI
Tot al
Chi-Square Tests
14.652a 20 .796
12.931 20 .880
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .07.
a.
INCOME * ICICICr osst ab
Count
5 12 15 6 2 40
1 1
3 6 12 3 24
7 5 14 26
5 2 1 8
1 1
21 23 44 9 3 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
I CI CI
Tot al
Chi-Square Tests
28.363a 20 .101
31.099 20 .054
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
INCOME * LIC
Cr osst ab
Count
24 8 8 40
1 1
15 5 2 2 24
13 5 6 2 26
6 1 1 8
1 1
59 18 17 5 1 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI C
Tot al
Chi-Square Tests
108.836a 20 .000
23.586 20 .261
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
25 c el ls (83.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
INCOME * BAJAJCr osst ab
Count
10 10 17 2 1 40
1 1
1 12 7 3 1 24
8 10 6 2 26
4 4 8
1 1
23 36 31 8 2 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
BAJAJ
Tot al
Chi-Square Tests
31.578a 20 .048
29.943 20 .071
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .02.
a.
INCOME * HDFCCr osst ab
Count
10 9 11 10 40
1 1
5 4 9 3 3 24
6 6 7 5 2 26
2 3 3 8
1 1
11 20 28 22 19 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
HDFC
Tot al
Chi-Square Tests
28.251a 20 .104
32.997 20 .034
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .11.
a.
INCOME * RELIANCECr osst ab
Count
12 8 12 5 3 40
1 1
7 5 7 3 2 24
4 5 11 6 26
4 3 1 8
1 1
28 18 34 14 6 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RELI ANCE
Tot al
Chi-Square Tests
15.254a 20 .762
19.139 20 .513
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
INCOME * TATAAIG
Cr osst ab
Count
6 8 13 7 6 40
1 1
5 4 6 4 5 24
7 5 9 5 26
1 2 3 1 1 8
1 1
19 19 31 19 12 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TATAAI G
Tot al
Chi-Square Tests
15.988a 20 .717
16.895 20 .660
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
Factor Analysis
Com m unalities
1.000 .794
1.000 .591
1.000 .630
1.000 .874
1.000 .582
1.000 .609
1.000 .541
SBI
ICICI
LIC
BAJAJ
HDFC
RELIANCE
TATAAIG
Initial Extraction
Extraction Method: Principal Component Analysis.
Tot al Var i ance Expl ai ned
1. 297 18. 530 18. 530 1. 297 18. 530 18. 530
1. 264 18. 051 36. 581 1. 264 18. 051 36. 581
1. 055 15. 072 51. 653 1. 055 15. 072 51. 653
1. 005 14. 352 66. 005 1. 005 14. 352 66. 005
. 869 12. 412 78. 417
. 817 11. 672 90. 089
. 694 9. 911 100. 000
Com ponent1
2
3
4
5
6
7
Tot al % of Var iance Cum ulat ive % Tot al % of Var iance Cum ulat ive %
I nit ial Eigenvalues Ext r act ion Sum s of Squar ed Loadings
Ext r act ion M et hod: Pr incipal Com ponent Analysis.
Component Matrixa
-.333 .409 .714 8.290E-02
.563 .466 .223 -8.27E-02
-.613 .496 8.268E-02 -4.25E-02
.205 .166 -6.49E-02 .894
-.390 -.482 .165 .412
.537 -.196 .531 2.015E-02
.106 .578 -.419 .138
SBI
ICICI
LIC
BAJ AJ
HDFC
RELIANCE
TATAAIG
1 2 3 4
Component
Ex trac tion Method: Princ ipal Component Analy s is .
4 c omponents ex trac ted.a.
REASONS FOR PEOPLE PREFERRING INSURANCE
Crosstabs
Case Processi ng Summary
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
G ENDER * LI FECO VE
G ENDER * TAXBENEF
G ENDER * SWI TCHO V
G ENDER * WI THDRWA
G ENDER * RI DERS
G ENDER * RETURNS
AG E * LI FECO VE
AG E * TAXBENEF
AG E * SWI TCHO V
AG E * WI THDRWA
AG E * RI DERS
AG E * RETURNS
O CCUPATI * LI FECO VE
O CCUPATI * TAXBENEF
O CCUPATI * SWI TCHO V
O CCUPATI * WI THDRWA
O CCUPATI * RI DERS
O CCUPATI * RETURNS
I NCO M E * LI FECO VE
I NCO M E * TAXBENEF
I NCO M E * SWI TCHO V
I NCO M E * WI THDRWA
I NCO M E * RI DERS
I NCO M E * RETURNS
PREM FLEX * LI FECO VE
PREM FLEX * TAXBENEF
PREM FLEX * SWI TCHO V
PREM FLEX * WI THDRWA
PREM FLEX * RI DERS
PREM FLEX * RETURNS
N Per cent N Per cent N Per cent
Valid M issing Tot al
Cases
GENDER * LIFECOVE
Crosst ab
Count
15 5 22 1 1 44
15 13 21 5 2 56
30 18 43 6 3 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI FECO VE
Tot al
Chi-Square Tests
5.214a 4 .266
5.514 4 .239
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (40.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 1.32.
a.
GENDER * TAXBENEFCrosst ab
Count
18 14 11 1 44
34 7 10 4 1 56
52 21 21 5 1 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TAXBENEF
Tot al
Chi-Square Tests
8.791a 4 .067
9.300 4 .054
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (40.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .44.
a.
GENDER * SWITCHOV
Crosst ab
Count
4 8 12 16 4 44
4 18 15 11 8 56
8 26 27 27 12 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SWI TCHO V
Tot al
Chi-Square Tests
5.072a 4 .280
5.128 4 .274
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 3.52.
a.
GENDER * WITHDRWACrosst ab
Count
4 10 16 12 2 44
8 9 14 14 11 56
12 19 30 26 13 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
WI THDRWA
Tot al
Chi-Square Tests
6.558a 4 .161
7.115 4 .130
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
0 c el ls (.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is 5.28.
a.
GENDER * RIDERSCrosst ab
Count
11 6 13 5 9 44
15 10 20 4 7 56
26 16 33 9 16 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RI DERS
Tot al
Chi-Square Tests
2.051a 4 .726
2.043 4 .728
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
1 c el ls (10.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 3.96.
a.
GENDER * RETURNSCrosst ab
Count
13 14 12 4 1 44
19 11 14 9 3 56
32 25 26 13 4 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
3.168a 4 .530
3.223 4 .521
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 1.76.
a.
AGE * LIFECOVECr osst ab
Count
8 3 3 1 15
7 12 17 6 1 43
12 3 8 1 24
1 1
2 10 12
5 5
30 18 43 6 3 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI FECO VE
Tot al
Chi-Square Tests
39.061a 20 .007
43.954 20 .002
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
AGE * TAXBENEFCr osst ab
Count
3 6 6 15
27 6 8 1 1 43
13 6 3 2 24
1 1
5 3 3 1 12
3 1 1 5
52 21 21 5 1 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TAXBENEF
Tot al
Chi-Square Tests
19.435a 20 .494
21.052 20 .394
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
AGE * SWITCHOVCr osst ab
Count
2 5 4 4 15
4 9 17 9 4 43
2 11 1 5 5 24
1 1
1 4 7 12
1 1 3 5
8 26 27 27 12 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SWI TCHO V
Tot al
Chi-Square Tests
39.246a 20 .006
41.068 20 .004
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .08.
a.
AGE * WITHDRWACr osst ab
Count
1 7 3 4 15
1 6 12 15 9 43
2 5 9 6 2 24
1 1
4 1 5 1 1 12
4 1 5
12 19 30 26 13 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
WI THDRWA
Tot al
Chi-Square Tests
53.883a 20 .000
44.164 20 .001
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
AGE * RIDERSCr osst ab
Count
6 2 7 15
12 9 13 4 5 43
4 4 7 3 6 24
1 1
3 1 3 1 4 12
1 2 1 1 5
26 16 33 9 16 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RI DERS
Tot al
Chi-Square Tests
16.220a 20 .703
20.005 20 .458
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .09.
a.
AGE * RETURNSCr osst ab
Count
2 4 3 5 1 15
13 9 14 5 2 43
11 7 5 1 24
1 1
6 3 2 1 12
1 2 2 5
32 25 26 13 4 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
23.340a 20 .272
26.149 20 .161
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
OCCUPATI * LIFECOVECr osst ab
Count
16 12 21 6 1 56
7 3 6 16
4 3 7 2 16
2 9 11
1 1
30 18 43 6 3 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI FECO VE
Tot al
Chi-Square Tests
21.297a 16 .167
23.401 16 .103
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
OCCUPATI * TAXBENEFCr osst ab
Count
36 10 9 1 56
5 5 5 1 16
5 3 5 3 16
5 3 2 1 11
1 1
52 21 21 5 1 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TAXBENEF
Tot al
Chi-Square Tests
18.932a 16 .272
19.961 16 .222
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
OCCUPATI * SWITCHOVCr osst ab
Count
5 13 18 12 8 56
2 4 3 5 2 16
1 8 3 2 2 16
1 3 7 11
1 1
8 26 27 27 12 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SWI TCHO V
Tot al
Chi-Square Tests
19.429a 16 .247
20.024 16 .219
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (84.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .08.
a.
OCCUPATI * WITHDRWACr osst ab
Count
10 16 20 10 56
3 7 2 4 16
5 1 8 1 1 16
4 1 4 1 1 11
1 1
12 19 30 26 13 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
WI THDRWA
Tot al
Chi-Square Tests
44.924a 16 .000
48.186 16 .000
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
OCCUPATI * RIDERSCr osst ab
Count
14 13 14 5 10 56
6 1 8 1 16
3 2 7 2 2 16
3 3 1 4 11
1 1
26 16 33 9 16 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RI DERS
Tot al
Chi-Square Tests
17.014a 16 .385
20.629 16 .193
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
18 c el ls (72.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .09.
a.
OCCUPATI * RETURNSCr osst ab
Count
22 9 18 5 2 56
1 5 5 4 1 16
4 7 1 3 1 16
5 3 2 1 11
1 1
32 25 26 13 4 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
19.955a 16 .222
22.183 16 .137
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
INCOME * LIFECOVECr osst ab
Count
7 11 15 6 1 40
1 1
9 3 12 24
8 4 14 26
5 2 1 8
1 1
30 18 43 6 3 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI FECO VE
Tot al
Chi-Square Tests
58.658a 20 .000
36.644 20 .013
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .03.
a.
INCOME * TAXBENEFCr osst ab
Count
21 9 9 1 40
1 1
13 6 3 2 24
11 5 8 2 26
6 1 1 8
1 1
52 21 21 5 1 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
TAXBENEF
Tot al
Chi-Square Tests
15.552a 20 .744
18.838 20 .532
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
INCOME * SWITCHOVCr osst ab
Count
5 6 18 7 4 40
1 1
10 3 5 6 24
3 5 4 12 2 26
5 1 2 8
1 1
8 26 27 27 12 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
SWI TCHO V
Tot al
Chi-Square Tests
36.758a 20 .013
37.679 20 .010
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .08.
a.
INCOME * WITHDRWACr osst ab
Count
8 10 15 7 40
1 1
5 5 9 2 3 24
6 6 7 5 2 26
1 3 4 8
1 1
12 19 30 26 13 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
WI THDRWA
Tot al
Chi-Square Tests
30.250a 20 .066
34.681 20 .022
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .12.
a.
INCOME * RIDERSCr osst ab
Count
12 8 13 3 4 40
1 1
6 5 7 3 3 24
3 3 9 3 8 26
4 3 1 8
1 1
26 16 33 9 16 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RI DERS
Tot al
Chi-Square Tests
17.551a 20 .617
19.078 20 .517
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .09.
a.
INCOME * RETURNSCr osst ab
Count
11 8 13 6 2 40
1 1
8 6 6 3 1 24
11 8 5 2 26
2 2 2 1 1 8
1 1
32 25 26 13 4 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
16.091a 20 .711
13.796 20 .841
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (66.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
Factor Analysis
Com m unalities
1.000 .946
1.000 .238
1.000 .616
1.000 .724
1.000 .786
1.000 .849
1.000 .687
PREMFLEX
LIFECOVE
TAXBENEF
SWITCHOV
WITHDRWA
RIDERS
RETURNS
Initial Extraction
Extraction Method: Principal Component Analysis.
Tot al Var i ance Expl ai ned
1. 476 21. 081 21. 081 1. 476 21. 081 21. 081
1. 236 17. 660 38. 742 1. 236 17. 660 38. 742
1. 122 16. 023 54. 765 1. 122 16. 023 54. 765
1. 013 14. 468 69. 233 1. 013 14. 468 69. 233
. 958 13. 688 82. 921
. 701 10. 012 92. 933
. 495 7. 067 100. 000
Com ponent1
2
3
4
5
6
7
Tot al % of Var iance Cum ulat ive % Tot al % of Var iance Cum ulat ive %
I nit ial Eigenvalues Ext r act ion Sum s of Squar ed Loadings
Ext r act ion M et hod: Pr incipal Com ponent Analysis.
Component Matrixa
.180 3.948E-02 .236 .925
.470 1.515E-02 -2.42E-02 .125
.631 -1.82E-02 .441 -.149
2.851E-02 .635 .561 -7.59E-02
-.662 -.475 .263 .229
-.128 .658 -.589 .230
.606 -.415 -.374 8.572E-02
PREMFLEX
LIFECOVE
TAXBENEF
SWITCHOV
WITHDRWA
RIDERS
RETURNS
1 2 3 4
Component
Ex trac tion Method: Princ ipal Component Analy s is .
4 c omponents ex trac ted.a.
REASONS FOR PEOPLE PREFERRING MUTUAL FUNDS
CrosstabsCase Processi ng Summary
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
G ENDER * RETURNS
G ENDER * LO WASSET
G ENDER * LI Q UI DI T
G ENDER * EASEPRO C
G ENDER * LO WCHARG
AG E * RETURNS
AG E * LO WASSET
AG E * LI Q UI DI T
AG E * EASEPRO C
AG E * LO WCHARG
O CCUPATI * RETURNS
O CCUPATI * LO WASSET
O CCUPATI * LI Q UI DI T
O CCUPATI * EASEPRO C
O CCUPATI * LO WCHARG
I NCO M E * RETURNS
I NCO M E * LO WASSET
I NCO M E * LI Q UI DI T
I NCO M E * EASEPRO C
I NCO M E * LO WCHARG
N Per cent N Per cent N Per cent
Valid M issing Tot al
Cases
GENDER * RETURNS
Crosst ab
Count
9 6 17 10 2 44
15 12 16 9 4 56
24 18 33 19 6 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
2.851a 4 .583
2.874 4 .579
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 2.64.
a.
GENDER * LOWASSETCrosst ab
Count
3 8 18 3 12 44
3 14 12 8 19 56
6 22 30 11 31 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WASSET
Tot al
Chi-Square Tests
5.326a 4 .255
5.375 4 .251
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
3 c el ls (30.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 2.64.
a.
GENDER * LIQUIDITCrosst ab
Count
18 14 11 1 44
34 7 10 4 1 56
52 21 21 5 1 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI Q UI DI T
Tot al
Chi-Square Tests
8.791a 4 .067
9.300 4 .054
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (40.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .44.
a.
GENDER * EASEPROCCrosst ab
Count
7 12 13 6 6 44
7 23 16 8 2 56
14 35 29 14 8 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
EASEPRO C
Tot al
Chi-Square Tests
4.681a 4 .322
4.764 4 .312
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 3.52.
a.
GENDER * LOWCHARGCrosst ab
Count
1 9 13 13 8 44
3 8 16 12 17 56
4 17 29 25 25 100
f emale
male
G ENDER
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WCHARG
Tot al
Chi-Square Tests
3.256a 4 .516
3.327 4 .505
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (20.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is 1.76.
a.
AGE * RETURNSCr osst ab
Count
6 1 3 5 15
9 10 14 7 3 43
6 3 10 3 2 24
1 1
2 3 4 2 1 12
1 2 2 5
24 18 33 19 6 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
15.391a 20 .754
17.089 20 .647
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
AGE * LOWASSET
Cr osst ab
Count
1 3 3 8 15
2 13 16 3 9 43
2 5 5 1 11 24
1 1
1 4 5 2 12
1 2 2 5
6 22 30 11 31 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WASSET
Tot al
Chi-Square Tests
34.390a 20 .024
34.809 20 .021
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
24 c el ls (80.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
AGE * LIQUIDITCr osst ab
Count
3 6 6 15
27 6 8 1 1 43
13 6 3 2 24
1 1
5 3 3 1 12
3 1 1 5
52 21 21 5 1 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI Q UI DI T
Tot al
Chi-Square Tests
19.435a 20 .494
21.052 20 .394
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
AGE * EASEPROCCr osst ab
Count
4 5 5 1 15
8 12 14 7 2 43
2 16 4 1 1 24
1 1
1 3 3 5 12
1 3 1 5
14 35 29 14 8 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
EASEPRO C
Tot al
Chi-Square Tests
48.180a 20 .000
41.367 20 .003
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .08.
a.
AGE * LOWCHARG
Cr osst ab
Count
1 7 4 3 15
1 4 9 14 15 43
5 9 6 4 24
1 1
2 1 5 1 3 12
2 1 2 5
4 17 29 25 25 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
m or e t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WCHARG
Tot al
Chi-Square Tests
31.921a 20 .044
33.380 20 .031
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
23 c el ls (76.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
OCCUPATI * RETURNSCr osst ab
Count
13 10 20 9 4 56
5 2 4 5 16
4 3 5 3 1 16
1 3 4 2 1 11
1 1
24 18 33 19 6 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
8.624a 16 .928
9.320 16 .900
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
OCCUPATI * LOWASSETCr osst ab
Count
3 13 20 3 17 56
1 3 5 1 6 16
1 6 2 2 5 16
1 3 5 2 11
1 1
6 22 30 11 31 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WASSET
Tot al
Chi-Square Tests
23.665a 16 .097
21.573 16 .158
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (84.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
OCCUPATI * LIQUIDITCr osst ab
Count
36 10 9 1 56
5 5 5 1 16
5 3 5 3 16
5 3 2 1 11
1 1
52 21 21 5 1 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI Q UI DI T
Tot al
Chi-Square Tests
18.932a 16 .272
19.961 16 .222
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
OCCUPATI * EASEPROCCr osst ab
Count
9 20 16 7 4 56
4 4 6 2 16
1 10 4 1 16
1 3 3 4 11
1 1
14 35 29 14 8 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
EASEPRO C
Tot al
Chi-Square Tests
32.317a 16 .009
29.065 16 .024
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
19 c el ls (76.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .08.
a.
OCCUPATI * LOWCHARGCr osst ab
Count
8 13 19 16 56
1 7 3 3 2 16
1 1 9 2 3 16
2 1 4 1 3 11
1 1
4 17 29 25 25 100
pr of essional
r et ir ed
self em ployed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WCHARG
Tot al
Chi-Square Tests
30.882a 16 .014
28.524 16 .027
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (84.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
INCOME * RETURNSCr osst ab
Count
11 6 13 8 2 40
1 1
3 4 10 5 2 24
6 6 8 4 2 26
3 2 1 2 8
1 1
24 18 33 19 6 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
RETURNS
Tot al
Chi-Square Tests
11.044a 20 .945
11.787 20 .923
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
INCOME * LOWASSETCr osst ab
Count
11 15 3 11 40
1 1
3 6 6 3 6 24
1 5 8 5 7 26
2 1 5 8
1 1
6 22 30 11 31 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WASSET
Tot al
Chi-Square Tests
23.939a 20 .245
26.042 20 .164
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .06.
a.
INCOME * LIQUIDITYCr osst ab
Count
21 9 9 1 40
1 1
13 6 3 2 24
11 5 8 2 26
6 1 1 8
1 1
52 21 21 5 1 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LI Q UI DI T
Tot al
Chi-Square Tests
15.552a 20 .744
18.838 20 .532
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
21 c el ls (70.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
INCOME * EASEPROCCr osst ab
Count
10 8 16 4 2 40
1 1
12 6 5 1 24
4 9 4 4 5 26
6 2 8
1 1
14 35 29 14 8 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
EASEPRO C
Tot al
Chi-Square Tests
35.887a 20 .016
37.780 20 .009
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
22 c el ls (73.3%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .08.
a.
INCOME * LOWCHARGCr osst ab
Count
7 7 14 12 40
1 1
4 10 3 7 24
4 6 7 5 4 26
4 3 1 8
1 1
4 17 29 25 25 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
m or e t han 4. 5 lakh
m or e t han 4. 5lakh
I NCO M E
Tot al
1. 00 2. 00 3. 00 4. 00 5. 00
LO WCHARG
Tot al
Chi-Square Tests
29.067a 20 .086
29.769 20 .074
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
20 c el ls (66.7%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .04.
a.
Factor Analysis
Communalities
1.000 .766
1.000 .621
1.000 .733
1.000 .628
1.000 .746
RETURNS
LOWASSET
LIQUIDIT
EASEPROC
LOWCHARG
Initial Extraction
Extraction Method: Principal Component Analysis.
Tot al Var i ance Expl ai ned
1. 362 27. 240 27. 240 1. 362 27. 240 27. 240
1. 107 22. 143 49. 383 1. 107 22. 143 49. 383
1. 025 20. 499 69. 882 1. 025 20. 499 69. 882
. 920 18. 394 88. 276
. 586 11. 724 100. 000
Com ponent1
2
3
4
5
Tot al % of Var iance Cum ulat ive % Tot al % of Var iance Cum ulat ive %
I nit ial Eigenvalues Ext r act ion Sum s of Squar ed Loadings
Ext r act ion M et hod: Pr incipal Com ponent Analysis.
Com ponent Matr ixa
.114 .204 .843
-.101 .583 -.521
.831 .196 -6.81E-02
.164 .765 .130
-.789 .321 .144
RE TURNS
LOWA SSE T
LIQUIDIT
EA SE PROC
LOWCHARG
1 2 3
Component
Extraction Method: P rincipal Component A nalysis.
3 components extracted.a.
REASONS FOR PEOPLE NOT PREFERING MUTUAL FUNDS
Crosstabs
Case Processi ng Summary
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
100 99. 0% 1 1. 0% 101 100. 0%
G ENDER * ABSRETUR
G ENDER * EXTRAFEE
G ENDER * TAXO NPRO
AG E * ABSRETUR
AG E * EXTRAFEE
AG E * TAXO NPRO
O CCUPATI * ABSRETUR
O CCUPATI * EXTRAFEE
O CCUPATI * TAXO NPRO
I NCO M E * ABSRETUR
I NCO M E * EXTRAFEE
I NCO M E * TAXO NPRO
N Per cent N Per cent N Per cent
Valid M issing Tot al
Cases
GENDER * ABSRETURCrosstab
Count
14 13 17 44
19 23 13 1 56
33 36 30 1 100
female
male
GENDER
Total
1. 00 2. 00 3. 00 4. 00
ABSRETUR
Total
Chi-Square Tests
3.682a 3 .298
4.053 3 .256
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
2 c el ls (25.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .44.
a.
GENDER * EXTRAFEECrosstab
Count
3 8 33 44
2 15 38 1 56
5 23 71 1 100
female
male
GENDER
Total
1. 00 2. 00 3. 00 5. 00
EXTRAFEE
Total
Chi-Square Tests
2.275a 3 .517
2.661 3 .447
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
4 c el ls (50.0%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .44.
a.
GENDER * TAXONPROCros s ta b
Co u n t
1 9 1 9 6 4 4
3 5 1 4 7 5 6
5 4 3 3 1 3 1 0 0
fe ma l e
ma le
GENDER
To ta l
1 .0 0 2 .0 0 3 .0 0
TAXONPRO
To ta l
Chi-Square Tests
4.196a 2 .123
4.207 2 .122
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
0 c el ls (.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is 5.72.
a.
AGE * ABSRETURCrosstab
Count
9 4 2 15
14 18 11 43
7 6 10 1 24
1 1
2 5 5 12
3 2 5
33 36 30 1 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
more t han 45
AG E
Tot al
1. 00 2. 00 3. 00 4. 00
ABSRETUR
Tot al
Chi-Square Tests
17.186a 15 .308
18.431 15 .241
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
17 c el ls (70.8%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
AGE * EXTRAFEE
Crosstab
Count
1 5 9 15
1 13 28 1 43
2 4 18 24
1 1
1 11 12
1 4 5
5 23 71 1 100
45 and above
bet ween 22 and 34
bet ween 35 and 44
less 22
less t han 22
more t han 45
AG E
Tot al
1. 00 2. 00 3. 00 5. 00
EXTRAFEE
Tot al
Chi-Square Tests
9.643a 15 .842
13.120 15 .593
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
18 c el ls (75.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
AGE * TAXONPROCrosstab
Count
3 8 4 15
28 12 3 43
13 8 3 24
1 1
5 5 2 12
4 1 5
54 33 13 100
45 and above
between 22 and 34
between 35 and 44
less 22
less than 22
more than 45
AGE
Total
1.00 2.00 3.00
TAXONPRO
Total
Chi-Square Tests
13.825a 10 .181
16.171 10 .095
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
11 c el ls (61.1%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .13.
a.
OCCUPATI * ABSRETURCrosst ab
Count
17 21 18 56
7 5 4 16
7 5 3 1 16
1 5 5 11
1 1
33 36 30 1 100
pr of essional
ret ir ed
self employed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 4. 00
ABSRETUR
Tot al
Chi-Square Tests
12.693a 12 .392
11.938 12 .451
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
13 c el ls (65.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
OCCUPATI * EXTRAFEECrosst ab
Count
2 13 40 1 56
1 5 10 16
1 5 10 16
1 10 11
1 1
5 23 71 1 100
pr of essional
ret ir ed
self employed
st udent
St udent
O CCUPATI
Tot al
1. 00 2. 00 3. 00 5. 00
EXTRAFEE
Tot al
Chi-Square Tests
6.300a 12 .900
9.283 12 .679
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
15 c el ls (75.0%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
OCCUPATI * TAXONPROCrosstab
Count
37 14 5 56
6 6 4 16
5 9 2 16
5 4 2 11
1 1
54 33 13 100
professional
ret ired
self employed
student
Student
OCCUPATI
Total
1.00 2.00 3.00
TAXONPRO
Total
Chi-Square Tests
11.411a 8 .179
11.390 8 .181
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
7 c el ls (46.7%) hav e expec ted c ount les s than 5. Theminimum ex pec ted c ount is .13.
a.
INCOME * ABSRETUR
Crosst ab
Count
12 16 12 40
1 1
6 8 9 1 24
10 8 8 26
3 4 1 8
1 1
33 36 30 1 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
mor e t han 4. 5 lakh
mor e t han 4. 5lakh
I NCO ME
Tot al
1. 00 2. 00 3. 00 4. 00
ABSRETUR
Tot al
Chi-Square Tests
10.196a 15 .807
10.427 15 .792
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
15 c el ls (62.5%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
INCOME * EXTRAFEECrosst ab
Count
10 29 1 40
1 1
2 7 15 24
1 4 21 26
2 2 4 8
1 1
5 23 71 1 100
1. 5 t o 3 lakh
1. 5 t o 3lakh
3 t o 4. 5 lakh
less t han 1. 5 lakh
mor e t han 4. 5 lakh
mor e t han 4. 5lakh
I NCO ME
Tot al
1. 00 2. 00 3. 00 5. 00
EXTRAFEE
Tot al
Chi-Square Tests
13.539a 15 .561
13.265 15 .582
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
17 c el ls (70.8%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .01.
a.
INCOME * TAXONPRO
Crosstab
Count
22 12 6 40
1 1
14 8 2 24
11 11 4 26
6 1 1 8
1 1
54 33 13 100
1. 5 to 3 lakh
1. 5 to 3lakh
3 to 4.5 lakh
less than 1.5 lakh
more than 4.5 lakh
more than 4.5lakh
INCOME
Total
1. 00 2. 00 3. 00
TAXONPRO
Total
Chi-Square Tests
6.736a 10 .750
7.597 10 .668
100
Pears on Chi-Square
Lik el ihood Ratio
N of Val id Cas es
Value dfAs y mp. Sig.
(2-s ided)
11 c el ls (61.1%) hav e ex pec ted c ount les s than 5. Theminimum ex pec ted c ount is .13.
a.
Factor Analysis
Com m unalities
1.000 .875
1.000 .582
1.000 .688
ABSRETUR
EXTRAFEE
TAXONPRO
Initial Extraction
Extraction Method: Principal Component Analysis.
Tot al Var i ance Expl ai ned
1. 140 37. 986 37. 986 1. 140 37. 986 37. 986
1. 006 33. 542 71. 528 1. 006 33. 542 71. 528
. 854 28. 472 100. 000
Com ponent1
2
3
Tot al % of Var iance Cum ulat ive % Tot al % of Var iance Cum ulat ive %
I nit ial Eigenvalues Ext r act ion Sum s of Squar ed Loadings
Ext r act ion M et hod: Pr incipal Com ponent Analysis.
Component Matr ixa
.370 .859
.763 2.324E-02
.649 -.517
ABSRETUR
EXTRAFEE
TAXONPRO
1 2
Component
Extraction Method: Principal Component Analysis.
2 components extracted.a.
ANALYSIS FROM SPSS OUTPUT
CROSS TAB: The cross tab gives a relationship between the independent variables(male and females) and their preference towards dependent variables .
The independent variables taken into account are
Gender : Male , Female
Age: Less than 22, Between 22 and 34, Between 35 and 44, 45 and above
Occupation: Self employed, Professional, Retired, Students
Annual Income: Up to 1.5 lakh, 1.5 to 3 lakh, 3 to 4.5 lakh , more than 4.5 lakh
The dependent variables taken into account are
Best form of investment: Share market, Bank, Post Office Savings ,Gold/Ornaments, Mutual funds, Real estate,Insurance
Best insurance company: LIC ,ICICI, SBI,HDFC,BAJAJ,RELIANCE,TATA AIG
Reasons for insurance: Flexibility in premium, life cover ,tax benefit, flexibility in withdrawals, riders
Reasons for people preferring mutual funds: Quick return, Low cost of asset management, Liquidity, Ease of process, Low administrative charges
Reasons for people not preferring mutual funds: Absence of guarantee on returns, Extra fees and commission, tax on profit made
Chi square test: The Chi-Square output shows the relationship between statistics and degrees of freedom. The 1st column shows a significant level of 4.517 for 3 degrees of freedom. In the 1st test the value of .21 shows that value of .457 or greater occurs only for 21% of sample. The chi square test takes the independent variable in the column and dependent variable in the row and finds the responses of independent variable over the dependent variable
FACTOR ANALYSIS: Suppose if the company wants to identify specific factors which makes the people to prefer insurance rather than mutual funds factor analysis could be used .The factors that favours insurance are listed out and depending upon the people responses factor analysis is done.
The various reasons for people to go for insurance are as follows
Flexibility in premium
Life cover
Tax benefit
No entry/exit load
Flexibility in withdrawals
Additional riders
The various reasons for people to go for mutual funds are as follows
Quick return
Low cost of Asset Management
Liquidity
Ease of process
Low administrative charges
The various reasons for the people to avoid mutual funds are as follows
Absence of guarantee on returns
Extra fees and commission made
Tax on profit made
CORRELATION MATRIX: Correlation matrix is a matrix that shows the relationship between various variables like age, income , occupation, gender etc.
In this matrix you will observe that relationship between two similar variables such as (age – age, income-income, occupation-occupation, gender-gender) (i.e) In all n*n cells the value is found to be 1 and in other cells the value is found to vary depending upon the result of the research
KMO AND BARTLETT’S TEST: From the result of KMO and Bartlett’s test it is very clear that we have to accept the null Hypothesis since the significance level is 0. It is lesser than 0.5
Communalities: In communalities there are column .The first column initial gives the initial correlation of the variable over the buying behavior of western wear. The second column extract gives the influence of these variables over the western wear after the research being done. After the research it is found that there is .518 extraction of income over buying behavior of insurance. The extraction method could be explained by the principal of component analysis.
TOTAL VARIANCE Explained: In total variance explained there are 3 columns namely initial eigen values, extraction of sum of of squared loadings and rotation sum of squared loadings. It gives the percentage of variance and cumulative percentage of variance. The eigen values whose variance is greater than 1 is taken to the next column of being extracted and taking the 2nd column as reference rotation sum of squared loadings is calculated in the third column
SCREE PLOT: The scree plot is the graphical representation showing the relationship between eigen values and component number
COMPONENT MATRIX: The component matrix shows the classification of variables into 3 components and shows the extraction level of variables in each component
Reproduced correlations: The reproduced correlations are correlations that is made after the final research being done and is computed on the basis of final decision made by the research
Residual correlations: Residual correlations are those correlations that is made between the observed and reproduced correlations80% of non redundant residuals have an absolute value of greater than 0.05
Component transformation matrix: At last we have the component transformation matrix which shows the loading of variables in 3 extracted factors. Loading less than 0.5 are not shown as the “surpress loading less than 0.5” value was entered in factor analysis options dialog box
CLUSTER ANAYSIS: Suppose if we want to analyze the group of people who go for mutual funds or insurance cluster analysis could be done. The clusters could be made among the people of the same kind and be done .For eg analysis could be done by all male professionals within the age group from 22 to 34
AGGLOMERATION SCHEDULE: The Agglomeration schedule defines the order in which the variable combines with each other. It tells the maximum difference between co-efficient at each stage.
DENDOGRAM: The dendogram shows clusters in graphical way. It resembles a fork that sub divides in different way. It splits the different types of clusters for easy analysis.
DATA ANALYSIS:
1) Reasons for people preferring insurance
PARTICULARS No of respondents rated the best
% OF TOTAL SAMPLE
FLEXIBILITY IN PREMIUM
6 6%
LIFE COVER 48 48%
NO ENTRY/EXIT LOAD 6 6%
TAX BENEFIT 34 34%
FLEXIBILITY IN WITHDRAWALS
3 3%
PROTECTION AGAINST CRITICAL ILLNESS
3 3%
2) Reasons for people preferring mutual funds
PARTICULARS No of respondents rated the best
% OF TOTAL SAMPLE
Quick return 52 52%
Low cost of asset management
14 14%
Liquidity 14 14.%
Low administrative charges
20 20%
3) Best form of investment
PARTICULARS No of respondents rated the best
% OF TOTAL SAMPLE
SHARE MARKET 6 6%
BANK 14 14%
POST OFFICE SAVINGS
40 40%
GOLD/ORNAMENTS 9 9%
MUTUAL FUNDS 14 14%
REAL ESTATE 5 6%
INSURANCE 12 12%
FINDINGS :
When taking survey I found that 60% of self employed people prefer real estate
I also found that 75% of the male between the age group 16 to 34 prefer mutual funds than insurance
I found that 60% of female between age group 16 to 34 prefer mutual funds than insurance
I found that 20% of male of age group greater than 35 prefer insurance
I found that 74% of the people with annual income greater than 3 lakhs prefer insurance than mutual funds
I found that 15% of the people with income greater than 3 lakhs prefer mutual funds than insurance
LIMITATIONS :
Surveys restricted to only those people who know about insurance and mutual funds
Surveys taken only from the people who are willing to disclose their annual income and age
Surveys are taken only from the people who are interested
Surveys are not taken from the people in slum areas and to the people below the poverty line
RECOMMENDATIONS:
SBI Life insurance should give a lot of training to their advisors and encourage the advisors to work as an team to increase their productivity.
SBI Life insurance company should recruit a lot of youngsters for promoting their products
SBI Life insurance company should do an blue ocean strategy (Targeting those who were unaware about insurance industry ).By this method mass marketing could be done and it will help SBI to increase its customers.
Should increase the no of advertisements in T .V, News papers etc and increase people awareness about the additional benefits given by SBI life insurance products
SBI Life insurance company should make a best use of this report and the company must analyze the people to be targeted for business and advisors in improving its productivity
QUESTIONNAIRE:
I V.NIRANJAN , a student pursuing MBA programme at IBS Chennai is conducting a study about “ CONSUMER PREFERENCE OF MUTUAL FUNDS VS INSURANCE”
The following questions seeks connection with this project.Please fill up this questionnaire with your responses. Any information provided by you will be treated in strict confidence and will not be treated for any other purpose other than the above study
V.NIRANJAN
1) Name :
2) ADDRESS:
3) GENDER : Male Female
4) Age
5) Occupation:
Less than 22
Between 22 and 34
Between 35 and 44
45 and above
Self employed
Professional
Retired
Students
Any other
6) MOBILE NO:
7) E-mail id:
8) Annual income:Self Upto 1.5 lakh 1.5-3 lakh 3-4.5lakh more than
4.5
Spouse
Children
Total
9) According to you which one is the best for investment? Rate them? 1-5 (1-highest 5 lowest)
A) Share market
B) Bank
C) Post office savings
D) Gold/Ornaments
E) Mutual funds
F) Real Estate
G) Insurance
10) Please state the percentage of savings investments in the following?
A. Share market
B. Bank
C. Post office savings
D. Gold/Ornaments
E. Mutual funds
F. Real Estate
G. Insurance
TOTAL 100%
11) In insurance companies which company do you prefer? Rate them? 1-5 (1-highest 5 lowest)
A. LIC
B. ICICI
C. SBI
D. HDFC
E. BAJAJ
F. Any other
12) Why do you prefer insurance? Rate them? 1-5 (1-highest 5 lowest)
A. Flexibility in premium
B. Life cover
C. No entry/ exit load
D. Tax Benefit
E. Flexibility in withdrawals
F. Protection against critical illness/accidental benefit
13) Are you aware of mutual funds? Yes/No
14) If you prefer mutual funds why do you prefer? Rate the reasons? 1-5 (1-highest 5 lowest)
A. Quick return
B. Low cost of Asset management
C. Liquidity
D. Ease of process (By internet, phone )
E. Low administrative charges
15) If you don’t prefer mutual funds why? Rate the reasons? 1-5 (1-highest 5 lowest)
A. Absence of guarantee on returns
B. Extra fees and commission (Entry / exit loads )
C. Tax on profit made
16) Please state your investment for the next one year?
A. Share market
B. Bank
C. Post office savings
D. Gold/Ornaments
E. Mutual funds
F. Real Estate
G. Insurance
17) Reasons for the above investment plans? Rate them from (1-5)(1 highest 5 lowest)
A) FLEXIBILITY IN PREMIUM
B) LIFE COVER
C) TAX BENEFITS
D) PROTECTION AGAINST CRITICAL ILLNESS /ACCIDENTAL DEATH