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Consumer Behavior Topic 4
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Consumer Behavior Topic 4. Utility Like elasticity, Utility is another fancy name for satisfaction or happiness Utility refers to satisfaction derived.

Dec 13, 2015

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Page 1: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Consumer Behavior

Topic 4

Page 2: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Utility

Like elasticity, Utility is another fancy name for satisfaction or happiness

Utility refers to satisfaction derived from consumption of goods and services.

To understand consumer behavior, we must know the difference between Total Utility and Marginal Utility 7-2

Page 3: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Total Utility

Cumulative satisfaction derived from consumption of a specific quantity of goods or services.

Example: Lets look at Bob’s satisfaction

schedule from ice cream consumption.

7-3

Page 4: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Total Utility

Number of Ice Cream Total Utility

0 0 util

1 10 util

2 18 util

3 24 util

4 28 util

7-4

Page 5: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Total Utility

Ice Cream

Total Utility

0 0 util

1 10 util

2 18 util

3 24 util

4 28 util

Note: No consumption

provides no utility. Higher

consumption implies higher utility.

Total utility is always rising.

7-5

Page 6: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Marginal Utility

Marginal utility Extra satisfaction from the

consumption one additional unit. It is not the total cumulative

satisfaction from consumption of all previous units.

It is rather the satisfaction of just one (the last) unit consumed.

Lets look at Bob’s marginal utility.

7-6

Page 7: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Marginal Utility

Number of Ice Cream

Total Utility

0 0 util

1 10 util

2 18 util

3 24 util

4 28 util

Undefined

7-7

10 util

8 util

6 util

4 util

Marginal

Utility

Page 8: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Marginal Utility

Ice Cream

Marginal Utility

0 Undefined

1 10 util

2 8 util

3 6 util

4 4 util

Note: Needs two units to

compare marginal utility.

Marginal utility falls with consumption.

Can be even negative.

When MU is negative, TU must fall from previous TU

7-8

Page 9: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Law of Diminishing Marginal Utility

Bob’s marginal utility is falling with higher unit consumed.

This is not an accident. This is in fact a behavioral

assumption that economists make and call it:

The Law of Diminishing Marginal Utility

7-9

Page 10: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Utility Graphically

0

10

20

30

1086420

-2

1 2 3 4 5 6 7

1 2 3 4 5 6 7

TU

(1)Tacos

ConsumedPer Meal

(2)Total

Utility,Utils

(3)MarginalUtility,Utils

0

1

2

3

4

5

6

7

0

10

18

24

28

30

30

28

]]]]]]]

10

8

6

4

2

0

-2

TU

MU

Total Utility

Marginal Utility

Units Consumed Per Meal

Q

7-10

MU

Q

Page 11: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

This theory tells us how consumers maximize utility.

It tells us how much of each goods or services consumer should buy to maximize total utility.

It finds utility maximizing: Quantities (or Q*)When Income (or M) is fixedWhen Prices (or P) are fixed

7-11

Page 12: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Assume that A consumer’s income M=40 Wants to purchase pizza and

Video rental, where Price of Pizza, Pp =$8 Price of Video Rental, Pv =$4

TU and MU for good Pizza and Video rental are known

This theory tells us how much of Pizza and video rental this consumer should purchase

Page 13: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

We need a stable preference for Pizza This preference is expressed by TU and

MU Pizza

(1)Consumed

per week

(2)TotalUtility

(3)MarginalUtility

0 0

1 56

2 88

3 112

4 130

5 142

6 150

Page 14: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Pizza

(1)Consumed

per week

(2)TotalUtility

(3)MarginalUtility

0 0

1 56 56

2 88 32

3 112 24

4 130 18

5 142 12

6 150 8

Page 15: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Similarly we need a stable Preference for Video Rental expressed by TU and MU

Video Rental

(1)Viewed

per week

(2)TotalUtility

(3)Marginal

Utility

0 0

1 40

2 68

3 88

4 100

5 108

6 114

Page 16: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Video Rental

(1)Viewed

per week

(2)TotalUtility

(3)Marginal

Utility

0 0

1 40 40

2 68 28

3 88 20

4 100 12

5 108 8

6 114 6

Page 17: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Which one would you consume first? Is it your first pizza (with 56 MU)?

Pizza Video Rental

(1)Consumed

per week

(2)TotalUtility

(3)MarginalUtility

(1)Viewed

per week

(2)TotalUtility

(3)Marginal

Utility

0 0 0 0

1 56 56 1 40 40

2 88 32 2 68 28

3 112 24 3 88 20

4 130 18 4 100 12

5 142 12 5 108 8

6 150 8 6 114 6

Page 18: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

We can’t say that yet because pizza provides higher MU, but it is more expensive

We need to take price into account, some how

Pizza (PP=$8) Video Rental (PV=$4)

(1)Consumed

per week

(2)TotalUtility

(3)MarginalUtility

(1)Viewed

per week

(2)TotalUtility

(3)Marginal

Utility

0 0 0 0

1 56 56 1 40 40

2 88 32 2 68 28

3 112 24 3 88 20

4 130 18 4 100 12

5 142 12 5 108 8

6 150 8 6 114 6

Page 19: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Pizza (PP=$8) Video Rental (PV=$4)

(1)Consume

d per

week

(2)TotalUtility

(3)Margin

alUtility

(4)Marginal

Utility per $

MUP

(1)Viewed

per week

(2)TotalUtility

(3)Margina

lUtility

(4)Margina

lUtility per $

MUP

0 0 --- --- 0 0 --- ---

1 56 56 7 1 40 40 10

2 88 32 4 2 68 28 7

3 112 24 3 3 88 20 5

4 130 18 2.25 4 100 12 3

5 142 12 1.5 5 108 8 2

6 150 8 1 6 114 6 1.5

Page 20: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Comparing Per dollar MU or MUP

This consumer should consume in the following sequence:

1. First Video rental 2. First Pizza and Second

Video rental (one of each)3. Third video rental4. Second Pizza5. Third Pizza and Fourth

Video Rental (one of each)6. And no more, why?

Pizza (PP=$8) Video Rental (PV=$4)

(1)Consume

d per

week

(4)Marginal

Utility per $

MUP

(1)Viewed

per week

(4)Margina

lUtility per $

MUP

0 --- 0 ---

1 7 1 10

2 4 2 7

3 3 3 5

4 2.25 4 3

5 1.5 5 2

6 1 6 1.5

Page 21: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

This consumption sequence indicates that to maximize utility you must consume in a

way that

MU for the last pizza consumed P

is exactly equal to MU for the last video rentals P

In this case, MUPizza MUVideo rental

Ppizza PVideo rental

3= =

Page 22: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Utility Maximizing Condition MUPizza MUVideo rental

PPizza PVideo rental

This condition simply means that the last dollar spent on each good must provide the same marginal utility

This constitutes the condition for utility maximization

=

Page 23: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Utility Maximizing Condition MUPizza MUVideo rental

PPizza PVideo rental =

However note that the above condition is fulfilled at three quantity combinations:1 pizza and 2 video

[per $ MU is 7]3 pizza and 4 video

[per $ MU is 3]5 pizza and 6 video

[per $ MU

is 1.5]

Pizza (PP=$8) Video Rental (PV=$4)

(1)Quantity of Pizza

(4)MUP

(1)Quantity of

Video Rental

(4)MUP

0 --- 0 ---

1 7 1 10

2 4 2 7

3 3 3 5

4 2.25 4 3

5 1.5 5 2

6 1 6 1.5

Page 24: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Utility Maximizing ConditionAmong these three combinations, which

one is really utility maximizing:A. 1 pizza and 2 video [per $ MU is 7]B. 3 pizza and 4 video [per $ MU is 3]C. 5 pizza and 6 video [per $ MU is 1.5]To know that we need think about the BudgetComb. A cost [1x$8 + 2x$4] $16 (Money left)Comb. B cost [3x$8 + 4x$4] $40 (Exactly)Comb. C cost [5x$8 + 6x$4] $64 (Unaffordable)

Page 25: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Equilibrium Quantity When the last dollar spent on each

good yields the same marginal utility, there is no way to increase utility by reallocating the budget to buy some other quantity combination

This is why quantity choice at which the utility maximized is also called Equilibrium quantity

Page 26: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Equilibrium Quantity

How do we check that equilibrium quantity indeed provided highest level of utility possible

To see that we need to go back to the total utility table

Let’s compare another bundle that also costs $4o in the utility table

Page 27: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Equilibrium Quantity

At the equilibrium combination TU is 212Equilibrium Quantity suggests that no other affordable quantity choice will yield higher TUNote, 2 pizza and 6 video also cost $40But the TU is 202

Pizza (PP=$8) Video Rental (PV=$4)

(1)Quanti

ty

(2)TU

(4)MUP

(1)Quanti

ty

(2)TU

(4)MUP

0 0 --- 0 0 ---

1 56 7 1 40 10

2 88 4 2 68 7

3 112 3 3 88 5

4 130 2.25 4 100 3

5 142 1.5 5 108 2

6 150 1 6 114 1.5

Page 28: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Violation of Utility Max. Condition

The utility maximizing condition is violated when at the current quantity choice one of the following happens:

MUPizza MUVideo rental

PPizza PVideo rental

MUPizza MUVideo rental

PPizza PVideo rental <

>

Page 29: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Violation of Utility Max. Condition

When Utility maximization condition is violated: Clearly the consumer is not maximizing

satisfaction Therefore, not consuming equilibrium

quantities Which means, by reallocating budget

across pizza and video or buying a different combination consumer can increase satisfaction

Page 30: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Violation of Utility Max. Condition

Assume that at the current level of pizza and video consumption, we have

MUP MUV

PP PV

What specifically would you suggest this consumer to increase satisfaction?

>

Page 31: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Utility-Maximizing Conditions

Note, this situation implies that per $ MU for pizza is higher

MUP MUV

PP PV

Which means, pizza has a bigger bang for the buck

Therefore, this consumer should buy more pizza and less video

>

Page 32: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Utility-Maximizing Conditions

MUP MUV

PP PV

How does buying more pizza and less video restore utility maximizing condition

What happens to MUP when more pizza is consumed?

What happens to MUV when less video is consumed?

Therefore, by reallocating this way consumer will reach equilibrium

>

It goes up!

It goes down!

Page 33: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand Curve Come From

Recall, demand is a relationship between: Price and Quantity demanded at that price Keeping all else constant

The law of demand says that this relationship is inverse or negative

Which means: Quantity demanded is lower at higher price

and Quantity demanded is higher at lower price

Utility theory explains why that is so

Page 34: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand Curve Come From

Utility Theory or Consumer Behavior says that higher quantity demanded at lower price is an equilibrium choice

The law of demand comes from consumers’ utility maximizing behavior

In other words, what we will observe in few slides that when price changes MU per $ changes as well

When that happens consumers’ utility maximizing bundles changes

Page 35: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand Curve Come From

The utility maximizing bundle changes in such a way that price and quantity choice becomes negatively related

Let’s see that using an example that we already are familiar with

Page 36: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Pizza (PP=$8) Video Rental (PV=$4)

(1)Consume

d per

week

(2)TotalUtility

(3)Margin

alUtility

(4)Marginal

Utility per $

MUP

(1)Viewed

per week

(2)TotalUtility

(3)Margina

lUtility

(4)Margina

lUtility per $

MUP

0 0 --- --- 0 0 --- ---

1 56 56 7 1 40 40 10

2 88 32 4 2 64 24 7

3 112 24 3 3 84 20 5

4 130 18 2.25 4 96 12 3

5 142 12 1.5 5 106 10 2

6 150 8 1 6 114 8 1.5

Page 37: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand Curve Come From

Based on this table, from our previous analysis we know that this consumer will choose 3 pizza and 4 video rental

This is because that choice is utility maximizing equilibrium quantity choice

Now, if I want to draw the demand curve for video rental for this consumer, I will have one point of his demand curve

That is PV=4 and Q*V=4

Page 38: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand curve come from

We can plot that point (4, 4)as follows: Price

4

4 Quantity Demanded

Page 39: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand curve come from

However one point is not enough even for a linear demand curve. We need at least another point

To get that point, let’s increase the price of video rental from $4 to $8

If we do so, we need to update our MU table. Especially the MU/p column

Page 40: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Theory of Consumer Behavior

Pizza (PP=$8) Video Rental (PV=$4)

(1)

Quantity

(2)

TU

(3)

MU

(4)

MUP

(1)

Quantity

(2)

TU

(3)

MU

(4)

MUP

When P=4

(5)

MUP

When P=8

0 0 --- --- 0 0 --- --- ---

1 56 56 7 1 40 40 10 5

2 88 32 4 2 64 24 6 3

3 112 24 3 3 84 20 5 2.5

4 130 18 2.25 4 96 12 3 1.5

5 142 12 1.5 5 108 8 2 1.25

6 150 8 1 6 114 6 1.5 1

Page 41: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand curve come from

Consumer utility maximization rule tells us that this consumer will choose a different quantity combination under new price

Specifically, based on his preference table (TU and MU) the consumer will choose

3 pizza and 2 video rental This gives us another point on the demand

curve for video rental of this consumer Which is PV=8 and Q*V=2

Page 42: Consumer Behavior Topic 4. Utility  Like elasticity, Utility is another fancy name for satisfaction or happiness  Utility refers to satisfaction derived.

Where does Demand curve come from

Price

8 4

D

2 4 Quantity Demanded