Consumer Assessment of Healthcare Providers and Systems (CAHPS) Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD Policy and Research Unit on Medicaid and Medicare Institute for Families in Society | University of South Carolina QTIP Learning Collaborative July 24, 2011
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Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Consumer Assessment of Healthcare Providers and Systems (CAHPS). QTIP Learning Collaborative July 24, 2011. Kathy Mayfield–Smith, MA, MBA Ana Lòpez –De Fede , PhD Policy and Research Unit on Medicaid and Medicare Institute for Families in Society | University of South Carolina. - PowerPoint PPT Presentation
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Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Policy and Research Unit on Medicaid and MedicareInstitute for Families in Society | University of South Carolina
• Children with Chronic Conditions Reporting measures – parents experience with:– Prescription medication– Getting specialized services for their child– Family-centered care– Shared decision-making– Getting needed information– Coordination of child’s care
What does it measure? – (cont’d.)
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Policy and Research Unit on Medicaid and MedicareInstitute for Families in Society | University of South Carolina
Research question:
Do consumers affiliated with QTIP practices report higher satisfaction with multiple dimensions of care than those not affiliated with QTIP practices?
CHIPRA Evaluation
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Policy and Research Unit on Medicaid and MedicareInstitute for Families in Society | University of South Carolina
Institute for Families in Society will administer the CAHPS survey: