Staff development training Exceptional and Memorable Constructing & Delivering Effective Presentations
Staff development training
Exceptional and Memorable
Constructing & Delivering Effective Presentations
Agenda
1) Top 3 things you have to do right
2) Preparation
3) Delivery
4) Overcoming Stage Fright
5) Next Steps – Apply what you have learned
Top 3
1) Understand your purpose & audience
2) Capture & hold the audience’s attention
3) Manage your stage fright
Staff development training
Preparation
Using structure to be exceptional & memorable
Understanding your purpose
Presentation Type:
• Persuade
• Decision Making
• Bad News
• Impart Information
Persuade
• Describe a situation
• Give the audience a problem
• Offer a solution
• Suggest an action to be taken
Decision Making
• Define problem• Develop list of criteria for evaluating a series of
possible solutions• List relevant solutions & evaluate against criteria• Pick best solution & suggest ways to implement• Discuss issues that may arise during
implementation
Bad News
• Briefly describe background of situation that created the “bad news”
• Deliver “bad news” immediately after setting the stage
• Present options for the audience to respond to the “bad news”
Impart Information
• Outline situation
• Describe your role in it
• Tell what action you took & what result were
• Offer analysis or recommendations for path forward
Define your audience
• Who is attending?
• Whom do you need action from?
Primary Audience (Action)
Secondary Audience (Acceptance)
Audience anticipation
• Determine how much they already know
• Anticipate how they will respond
• Ask yourself if your proposal is in their interest
Sell benefits – Not features
• What will the audience GAIN
• Too much detail will disengage the audience
Storyboard concept
Storyboard exercise
• Write a single key message on a Post it note
• Order the notes
• Flesh out each slide with high level messages
Formatting tips
• Use non serif fonts
• Less is always more
• Uses transitions or special effects only when relevant
You are the best visual
• Slides, handouts, and animations should be minimized
• Reduce distraction, have the audience focus on the presenter
Staff development training
Delivery
Using style to be exceptional & memorable
Execution objectives
• Deliver few (5 or less) key points that the audience will remember
• Sell the benefits of your proposed action
• Neutralize opposition
60 / 20 rule
• Arrive 60 minutes before you present
• First 40 minutes to prepare room, notes, handouts (make sure projector works!!)
• Last 20 minutes to introduction, information gathering & rapport building
Believable & Memorable
Exceptional PresenterHandout
• Posture
• Gestures
• Voice– Volume, Inflection
& Tempo
First two minutes
• Introduction (preferably third party)
• What’s in it for them?
• Grasp their attention
Grasp their attention
1) Make it personal
2) Throw out a quirky fact
3) Put them on the edge of their seats
4) Draw a hypothetical scenario
5) Create a series of vignettes
The Power of Repetition
• Align your delivery to few key messages the audience needs to hear
• Repeat those messages throughout the delivery
Reading your audience
Attentive Inattentive Hostile
Handling Q & A
• Giving Feedback
• Paraphrasing
• Clarifying
• Empathic Listening
• Active Listening
Repeat Question for Remote Users
Presentations That Persuade Handout
Staff development training
Managing Stage Fright
Be prepared!
Appearing confident…even when your not
• Stand tall
• Head and eyes up
• Smile
• Move with purpose, energy & enthusiasm
Script the first two minutes
• Memorize your words
• Practise your delivery with a trusted audience ahead of time
• Rehearse, rehearse, rehearse
Staying in control
• Arrive early so you can relax
• Anticipating questions / scripting answers
• Parking lot awkward / inappropriate questions
Don’ts
• Practise in front of a mirror
• Assume there are “rules” that need to be followed
Summary - Top 3
1) Understand your purpose & audience
2) Capture & hold the audience’s attention
3) Manage your stage fright
Next steps
• Storyboard your own presentation
• Practise with your peers (rehearse)
• Deliver a presentation in the next 30 days
Staff development training
Questions & Answers
Other Resources
• Koegel – The Exceptional Presenter
• Harvard Business School – Presentations that Persuade & Motivate
Staff development training
Exceptional and Memorable
Constructing & Delivering Effective Presentations
Thank-you