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CONSORTIUMS THE POWER OF TECHNOLOGY & DATA COLLABORATION INTIX 2012 – San Antonio
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Consortiums: the Power of Technology & Data Collaboration

Dec 23, 2014

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Technology

In a presentation given at the 2012 INTIX Conference in San Antonio by TRG Arts CEO Rick Lester on ticketing and data consortiums among arts organizations.
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Page 1: Consortiums: the Power of Technology & Data Collaboration

CONSORTIUMSTHE POWER OF TECHNOLOGY & DATA COLLABORATION

INTIX 2012 – San Antonio

Page 2: Consortiums: the Power of Technology & Data Collaboration
Page 3: Consortiums: the Power of Technology & Data Collaboration
Page 4: Consortiums: the Power of Technology & Data Collaboration
Page 5: Consortiums: the Power of Technology & Data Collaboration

Successful Co-op Programs

• Permission Based

• Neutral 3rd Party Oversight

• Inexpensive (FREE)

• Training & Professional Development

Page 6: Consortiums: the Power of Technology & Data Collaboration

Conventional Wisdom

Page 7: Consortiums: the Power of Technology & Data Collaboration

Opera America Study

Page 8: Consortiums: the Power of Technology & Data Collaboration

6% Attend Multiple Organizations

Page 9: Consortiums: the Power of Technology & Data Collaboration

Single Organization Buyers:

50% Churn Overall

Page 10: Consortiums: the Power of Technology & Data Collaboration

Multi-Organization Buyers:

15% Churn Overall

Page 11: Consortiums: the Power of Technology & Data Collaboration
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Page 14: Consortiums: the Power of Technology & Data Collaboration

Tota

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Artist

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North

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Orego

n Bal

let T

heatre

Orego

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Orego

n Sym

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Portla

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alle

t

Portla

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ente

r

Stage

Artist's Repertory Theatre 16,995 11,263 2.0% 2.3% 3.5% 4.0% 14.6% 13.1% 3.7% 3.4% 24.0% 7.4% 1.2% 41.9%

Bag&Baggage 4,165 1,917 8.1% 1.0% 0.7% 1.7% 8.2% 8.5% 2.7% 0.8% 11.6% 10.6% 0.6% 15.9%

Cappella Romana 12,082 2,515 3.3% 0.3% 1.7% 1.2% 3.7% 4.2% 0.7% 1.3% 8.5% 2.0% 0.5% 6.7%

Chamber Music 2,367 1,917 24.8% 1.2% 8.8% 3.5% 14.2% 22.6% 3.1% 8.4% 51.5% 7.3% 1.8% 39.9%

Miracle Theatre Group 10,892 3,021 6.2% 0.7% 1.3% 0.8% 6.0% 4.8% 1.7% 0.9% 6.9% 3.3% 0.6% 12.0%

Northwest Children's Theater

47,962 20,407 5.2% 0.7% 0.9% 0.7% 1.4% 10.3% 5.6% 1.1% 11.6% 13.4% 1.7% 14.8%

Oregon Ballet 45,421 20,717 4.9% 0.8% 1.1% 1.2% 1.2% 10.9% 3.7% 1.3% 14.8% 12.5% 1.8% 14.9%

Oregon Children's Theatre 9,871 6,563 6.3% 1.1% 0.9% 0.7% 1.9% 27.4% 17.0% 1.2% 13.6% 32.9% 2.0% 18.3%

Oregon Historical 5,333 3,028 10.8% 0.6% 2.9% 3.7% 1.8% 9.5% 11.2% 2.2% 27.7% 11.0% 0.9% 23.6%

Oregon Symphony 62,167 26,991 6.6% 0.8% 1.6% 2.0% 1.2% 9.0% 10.8% 2.2% 2.4% 7.3% 0.9% 17.3%

Oregon Zoo 81,388 20,213 1.5% 0.5% 0.3% 0.2% 0.4% 7.9% 7.0% 4.0% 0.7% 5.6% 0.7% 6.0%

Portland Ballet 4,327 2,179 4.7% 0.5% 1.3% 1.0% 1.5% 18.3% 19.4% 4.6% 1.1% 12.2% 13.2% 14.1%

Portland Center Stage 58,746 30,325 12.1% 1.1% 1.4% 1.6% 2.2% 12.1% 11.5% 3.1% 2.1% 18.3% 8.3% 1.0%

Page 15: Consortiums: the Power of Technology & Data Collaboration

Tota

l

Cross

over

Artist

's R

eper

tory

Thea

tre

Bag&Bag

gage

Cappe

lla R

oman

a

Cham

ber M

usic

North

west

Mira

cle

Thea

tre

Group

NW C

hild

ren'

s

Thea

ter &

Sch

ool

Orego

n Bal

let T

heatre

Orego

n Chi

ldre

n's

Thea

tre

Orego

n His

toric

al

Socie

ty

Orego

n Sym

phony

Orego

n Zoo

Portla

nd B

alle

t

Portla

nd C

ente

r

Stage

Artist's Repertory Theatre 16,995 11,263 2.0% 2.3% 3.5% 4.0% 14.6% 13.1% 3.7% 3.4% 24.0% 7.4% 1.2% 41.9%

Bag&Baggage 4,165 1,917 8.1% 1.0% 0.7% 1.7% 8.2% 8.5% 2.7% 0.8% 11.6% 10.6% 0.6% 15.9%

Cappella Romana 12,082 2,515 3.3% 0.3% 1.7% 1.2% 3.7% 4.2% 0.7% 1.3% 8.5% 2.0% 0.5% 6.7%

Chamber Music 2,367 1,917 25% 1.2% 8.8% 3.5% 14.2% 23% 3.1% 8.4% 51% 7.3% 1.8% 40%

Miracle Theatre Group 10,892 3,021 6.2% 0.7% 1.3% 0.8% 6.0% 4.8% 1.7% 0.9% 6.9% 3.3% 0.6% 12.0%

Northwest Children's Theater

47,962 20,407 5.2% 0.7% 0.9% 0.7% 1.4% 10.3% 5.6% 1.1% 11.6% 13.4% 1.7% 14.8%

Oregon Ballet 45,421 20,717 4.9% 0.8% 1.1% 1.2% 1.2% 10.9% 3.7% 1.3% 14.8% 12.5% 1.8% 14.9%

Oregon Children's Theatre 9,871 6,563 6.3% 1.1% 0.9% 0.7% 1.9% 27.4% 17.0% 1.2% 13.6% 32.9% 2.0% 18.3%

Oregon Historical 5,333 3,028 10.8% 0.6% 2.9% 3.7% 1.8% 9.5% 11.2% 2.2% 27.7% 11.0% 0.9% 23.6%

Oregon Symphony 62,167 26,991 6.6% 0.8% 1.6% 2.0% 1.2% 9.0% 10.8% 2.2% 2.4% 7.3% 0.9% 17.3%

Oregon Zoo 81,388 20,213 1.5% 0.5% 0.3% 0.2% 0.4% 7.9% 7.0% 4.0% 0.7% 5.6% 0.7% 6.0%

Portland Ballet 4,327 2,179 4.7% 0.5% 1.3% 1.0% 1.5% 18.3% 19.4% 4.6% 1.1% 12.2% 13.2% 14.1%

Portland Center Stage 58,746 30,325 12.1% 1.1% 1.4% 1.6% 2.2% 12.1% 11.5% 3.1% 2.1% 18.3% 8.3% 1.0%

Page 16: Consortiums: the Power of Technology & Data Collaboration

Standards

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Market Penetration

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Advocacy

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What’s Next

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