Integrate CRM/ Contact center Use the CRM application as the interface to the contact center. Consolidate all info through one single interface. Deliver a Superior Customer Service Information gathered during the interaction is available to all company immediately, allowing a 360º view of customers in all departments. Altitude Connector for Salesforce Our agents started working with Altitude Connector for Salesforce seamlessly, without even perceiving that they were using it. The seamless integration with the Salesforce application that they were used to allowedthem to start working immediately, with no need for training. Customer Relationship Manager, European Outsourcer Reduce Costs Reduce integration and deployment time. Short training time due to agents working on a familiar interface increases productivity. Consolidate Customer Information from the Contact Center to All Departments of Your Company BENEFITS