Integrate CRM/ Contact center Use the CRM application as the interface to the contact center. Consolidate all info through one single interface. Deliver a Superior Customer Service Information gathered during the interaction is available to all company immediately, allowing a 360º view of customers in all departments. Altitude Connector for SAP The Altitude Connector for SAP is a powerful and easy-to-use solution that enabled us to quickly integrate everything into a single application, maximizing the productivity, not only of the contact center, but also the rest of the departments. COO, Spanish Communications Provider Reduce Costs Reduce integration and deployment time. Short training time due to agents working on a familiar interface increases productivity. Consolidate Customer Information from the Contact Center to All Departments of Your Company BENEFITS