CONNECTIONS - St. Joseph's Healthcare Hamilton · officers, mental health and addiction professionals, child and youth workers and many dedicated support staff. St. Joseph’s Healthcare

Congratulations to St. Joseph's Healthcare Hamilton's Crisis Outreach andSupport Team (COAST), recipients of the Kaiser Foundation's MentalHealth and Addictions Award! This award honors excellence in the fieldof mental health and substance abuse support. Terry McGurk, Manager of COAST, and colleague Sarah Burtenshaw, accepted the award at a ceremony held in Montreal on May 26, 2009.

"Our team is thrilled and extremely appreciative of this award," says McGurk. "By providing our services in this community, we can now offera lifeline of hope and a foundation of support to individuals suffering frommental illness and addictions."

COAST was created to enable the Hamilton Police Services and mentalhealth professionals to work cooperatively in providing services such asoutreach, assessment, support and interventions in crisis situations to individuals who are mentally ill. COAST includes a team of police officers, mental health and addiction professionals, child and youth workers and many dedicated support staff.

St. Joseph’s Healthcare Hamilton is a teaching facility affiliated with the Faculty of Health Sciences, McMaster University

CONNECTIIONSSJune/July 2009 Volume 9 Issue 5

Kevin’s Column

Cont’d on Pg. 5

When the Sisters of St. Joseph ofHamilton founded our hospital in1890, they were rigorous in theirstandards and consistent in waythey provided care to the sick. Thisapproach is as relevant today as itwas at the turn of our last century.As numerous studies have shown,the key to ensuring safe, high-quali-ty care is standardization. It is thisstandardization to which we mustreturn to ensure the very best carefor our patients, and it is for this reason that I am asking the entire St. Joseph’s team to participate inrenewing our corporate approach tosafety and to standardization.

As a leading academic health sciences centre, SJHH has a respon-sibility to not only create newknowledge and support scholarshipbut to also ensure the implementa-tion of best practice and process.Across our sites it is imperative that we embrace a standardizationagenda, both for the benefit to ourpatients, and due to the scientificvalidity of this approach.

Much of this important work hasalready begun. The St. Joseph’sHealthcare Board of Trustee’s has embarked upon an ambitiousagenda of quality and safety, and in partnership with the Chiefs ofDepartments and the hospital’s

SJHH Crisis Outreach andSupport Team takes top honours

From L to R: Tanya Gardner, Terry McGurk, Garry David, Sarah Burtenshaw, Esther Bulk, GordDavies, Sherry Gallant and Linda Stansfield.

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The importance ofmemorial gatherings

The opportunity to mourn on the siteof what was likely an experience ofpainful, personal loss is one that theSpiritual Care Department providesfor patient families and staff. For staffin particular, the service is a chanceto reconnect with the patient's familywhom they have come to know or togrieve together after the death of acolleague at the hospital.

As SJHH is a teaching hospital, chaplain residents plan the servicesrooted in their personal experienceof having provided spiritual care andsupport at the bedside of dyingpatients, their families and also withthe frontline unit staff. Care is givento create a service that is open todiverse expressions of belief, allow-ing emotions to flow naturally with afeeling of safety. Reflections areoffered which are sensitive to thegrieving process, followed by infor-mal sharing over a cup of coffee ortea. People open up to their loss atdifferent times during the gatheringand some find restoration in beingable to share a memory of their lovedone, or express gratitude for the sup-port provided by the healthcare staff.

Memorial gatherings are part of atemplate of caring that encompassesthe wider mission of St. Joseph's. The next hospital-wide memorialgathering is planned for Thursday,July 23rd from 4:00 to 5:00 p.m. inthe Charlton Campus Chapel.

We invite all staff and patient families who have experiencedbereavement at St. Joseph's duringthe months of March, April and May 2009 to attend.

We appreciate staff participation andencourage your contributions duringthe service. Please contact Liz Toke,Spiritual Care at extension 33263 ifyou would like to be involved.

Nuclear MedicineIsotope update

St. Joseph’s Healthcare Foundation is pleasedto announce the appointment of Sera Filice-Armenio to the position of President and CEO.

In this role, Sera will provide leadership andstrategic direction to the Foundation’s diversefundraising, donor relations, and communica-tions portfolio. For the past four years, Seraheld the position of Vice-President ofDevelopment at the Foundation. She came toSt. Joseph’s from McMaster University whereshe held a series of increasingly senior rolesin the alumni and development offices of university advancement.

A graduate of McMaster University, Sera has 17years of experience working in educational andhealthcare philanthropy in the greater Hamilton community.

St. Joseph’s Healthcare Foundation raises and stewards funds vital to fulfilling St. Joseph’s Healthcare Hamilton’s mission as an exemplary academic health sciences centre devoted to research, education and compassionate patient care, consistent with the Sisters of St. Joseph ofHamilton’s historic legacy of serving body, mind and spirit.

St. Joseph’s Healthcare Foundation appointsPresident and CEO

Sera Filice-Armenio, President &CEO - SJH Foundation

By Lucinda Landau, Chaplain Resident, SJHH

As staff and patients areaware, there has been a cur-rent shortage in the last monthof medical isotopes as a resultof the closure of the NuclearReactor at Chalk River. Thissituation has affected theDepartment of Nuclear

Medicine at St. Joseph's Healthcare Hamilton, but the department is current-ly working towards alternate solutions in the interim including using 18F-Sodium Flouride for whole body scanning, as well as implementing plans formore efficient use of existing supplies.

Patient care has fortunately not been affected and needs are currently beingmet. Patient care and quality of care is vital and the Department of NuclearMedicine is working tirelessly to meet the needs of its patients.

It is important to note that our staff has been remarkable and are respondingin every way possible. These shortages are managed day-to-day and thedepartment is making every effort possible to ensure that staff and patientshave the information required to manage their care.

"We ask that staff and patients continue to be patient and cooperativethroughout this difficult period," says Kathleen Sommerville, Manager ofNuclear Medicine. "We recognize that our staff have been stretched thin, butwe appreciate every bit of their dedication and effort during this trying time."

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Celebrating years of service to St. Joe’s

The St. Joseph’s Healthcare Mission & Values Awards are presented annuallyto an employee and team who best exemplifies our Mission in their dailywork. Congratulations to Barb Fiorino, recipient of the SJHH Commitment toCaring Award and the Kidney Urinary Program Administrative SupportTeam: Connie Spears, Karen Sinkevicius and Terry Cook, winners of theSisters of St. Joseph Working Together Award.

Honouring true dedication to our Mission

Barb Fiorino, Coordinator ofCommunity Services, SJHHRespiratory Therapy Department

From L to R: Karen Sinkevicous, Connie Spears and Terry Cook - Kidney Urinary Administrative Support Team

Congratulations to all those nominated for this year’s awards!

Sisters of St. Joseph Working Together Award nominees:9 Tower Nursing Practice Council

SJHH Green TeamPre-Admission Assessment UnitWomankind Addiction Services

SJHH Telecommunications DepartmentRespiratory Therapy Services

SJHH Commitment to Caring Award:Peggy Maskell - HemodialysisLois Cottrel - Library Services

Sandy Rowan - Community Schizophrenia ServicesMary Ann Breitigam - Diagnostic Imaging Department

Jackie Barrett, Director - Mat/Child, Gastroenterology & Endoscopy

New award recognizesPatient Safety at SJHHThe Patient Safety Star Award,acknowledging the incredible effortsthat are being made to help minimizerisk and improve patient outcomesacross the entire organization werealso awarded at this year's EmployeeLong Service Awards ceremony heldon May 26th.

Congratulations to both of this year'srecipients:

Medication Reconciliation on Discharge

- Submitted by the MedicationReconciliation Working Group

Detergent Free Cleaning Solution- Submitted by Environmental Services

This year's nominees included: Biomedical Response to Pump

Module Recall Critical Care Response Team

Championing Patient & Staff Safety: A Multidisciplinary Team Approach

in the ICU Optimizing Patient Safety During Shift

Handover Utilizing Technology Introduction of Detergent Free

Cleaning System (DFC - SodiumHypochlorite) - Environmental Services

Individualized MedicationTranscription, Administering and

Monitoring Review Neonatal Response Team Patient Safety Initiatives in

Acute Psychiatry Ventilator ID Tags for Electrical Cords

Frontline Patient Safety Workshops Patient Flow Initiative Eye Infections in the

Surgery Center/Eye Clinic: Root Cause Analysis and Tracking

Discharge Medication Reconciliation Admission Medication Reconciliation

Eliminating Problem ProneAbbreviations

Improving Documentation for PatientSpecific Sterile Room Items

Managing Peritoneal Dialysis Acrossthe Continuum: An AwarenessCampaign for PD Stakeholders

Learning from a Medication ErrorReview on Renal Transplant Unit Nebulized Hypertonic Saline for

Bronchiolitis in Infants Screening for Patients who Require

Probiotics Leading Patient Safety Practices in

Acute Psychiatry

This year, St. Joseph’s Healthcare honoured seven employees with 40 years ofservice to the hospital. These individuals, who began their careers at St. Joe’sin 1968, were each presented with an original Sherman Falls print by localartist, Robert Ross.

On May 26th, over 400 SJHH employees joinedtogether at Carmen’s BanquetCentre to celebrate theiryears of dedicated long service to the organization.Staff who have reached their15th to 40th milestone yearwere invited to attend thisexciting event, emceed byHamilton’s own ConnieSmith, formerly of CHCH TV.

Pictured from L to R: Leticia Escarrilla, Dulce Balmadres, Carol MacNeil, Ellen Monkhouse, EdnaWallace. Absent: Heli Stephenson, Barbara Stirling

Why did St. Joseph's HealthcareHamilton undertake this process?There were a few factors whichprompted St. Joseph's to initiate thisprocess:

1) In 2008, a telephone survey of residents in Hamilton, Ancaster,Dundas, Burlington, Niagara, andBrantford revealed a high overallimage of St. Joseph's Healthcare but alow level of awareness of St. Joseph'skey clinical programs and services.

2) A lack of standardized hospitaleducational/marketing materials andmisuse of the corporate logo hadresulted in significant internal andexternal brand contamination acrossthe organization.

3) A consistent profile and brand wasidentified as a critical need in light ofthe hospital's on-going fundraisingand recruitment efforts.

What were the key objectives of thisprocess?The goals were as follows:

1) To increase awareness of hospitalprograms and priorities. As part ofaddressing this objective, bannershave been erected at each of ourcampuses which highlight our clinicalprograms and staff, physicians frommany of these areas.

2) To develop standards to align the hospital's corporate brand, campusnames, signage etc.

I have heard the hospital is changingthe site names as part of thisprocess? Is this true?In the process of conducting focusgroups with front-line staff, communi-

ty partners and patients, a key theme which emerged was confusionregarding the existing hospital campus names. To improve clarity forpatients and visitors coming toeach one of ourcampuses, the hospital will nowstrictly feature the hospital's corporate name,St. Joseph'sHealthcareHamilton, and theassociated streetnames in all refer-ences and signagefor the campus. ie. The campusnames are now asfollows: CharltonCampus, West 5thCampus, King Campus. As a result,we will no longer use the CMHS and CAHS names.

What is “The Look” and where can I obtain a copy?“The Look” is the hospital's corporateidentity manual which was devel-oped as an internal tool to providedepartments and units with guide-lines for the use of the corporatelogo, partner logos (eg. McMaster),and corporate sub-brands (eg. MIU,FIRH, etc).

The document also contains varioustemplates of all hospital collateralmaterial including letterhead, busi-ness cards, elevator posters, power-point presentations, envelopes etc.The document also includes a copy

of these items, along with various formats of the hospital logo and ourpartner logos in CD-rom format, atthe back of the handbook. Electronic

templates will also beavailable from thePublic Affairs office,Printing Departmentand for download viathe Intranet Sharepointsystem.

What do we do withexisting documents andmaterials that are notreflective of the currentbrand standards?As part of our commit-ment to a green envi-ronment and in the spirit of financialresponsibility, pleaseuse your existing

supplies. Please do not throw outexisting materials. When you haveused up your current materials andare ready to re-order a document/form from Printing or Stores, pleaseensure that it meets the current standards.

What are the next steps in the branding process?Additional banners have been posted at the streetscape at each campus. In partnership with the RedevelopmentDepartment, new exterior campussignage will also be introduced at theCharlton and King Campuses.Changes to signage at the West 5thCampus will be implemented as partof the redevelopment of that campus.

Q & A

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Over the past year, St. Joseph's Healthcare Hamilton's Public AffairsDepartment has engaged in a process to enhance and align the hospital’scorporate brand. As part of this process, the department recently releaseda new corporate identity manual, entitled 'The Look' which provides thestandards and guidelines for the hospital logo and hospital sub-brands.

Kevin’s Column Cont’d from Pg. 1Senior Team is encouraging us to use standardization as a key enablerto better quality. We are also givinggreater attention to the quality andsafety priorities set by the Ministry of Health and Long-Term Care, and have been diligently workingtowards corporate-wide clinical standards.

We are also drawing on work by twointernationally recognized partner

organizations – The Institute forHealthcare Improvement (IHI) andToyota Production Systems (TPS).We will be utilizing IHI resourcesand publications to guide us, andwill be working directly with TPS, in both cases to move to standardapproaches in the great majority ofour practices and procedures. Wewill keep you abreast of our progressas this work moves forward.

A third element is critical to our success, namely transparency. As a

publicly funded system, we have a duty to be transparent, and to share pertinent information on ourperformance with our stakeholdersincluding the public. As a result,transparency and public accountabilitywill also be cornerstones of our safetyagenda, and can only help in oureffort to improve our performance.

Improving processes and patient flow

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Dr. Kevin SmithPresident & CEO

During the past year, manyimprovements have been madethroughout SJHH and by ourcommunity partners to improvethe flow of patients throughoutour organization. However, SJHHcontinues to fall short of theMOHLTC target of 90% ofpatients reaching an inpatientbed from the EmergencyDepartment (ED) within eighthours. In March, 56% of patientsat SJHH arrived at an inpatientbed within eight hours from theED.

Each area within the hospital isimplementing strategies toimprove processes and improvepatient flow. Some highlights ofthe more recent changes include:

Corporate patient discharge timeof 11:00 a.m.We are asking all units to workwith patients and families toachieve a discharge time of11:00 a.m. Physicians areencouraged to write dischargeorders the day prior to dischargeso unit staff can arrange all docu-ments and follow-up appoint-ments the night before.Currently only 15% of patientsare discharged by 11:00 a.m.The target is to have 50% ofpatients discharged by 11:00a.m. by September 30, 2009, and

80% by December31, 2009. Pleasebring any addition-al ideas you mayhave in achieving an11:00 a.m. discharge time to the attention of Michelle Joyner, at extension 32952.

New brochure for patients andfamiliesAll patients admitted to SJHH, aswell as those seen through thepreadmission programs, will beprovided with education and abrochure about "Planning forGoing Home After a HospitalStay". The brochure providesinformation about how the teamwill assist and support you andyour family in the planningprocess, how the patient can get ready for discharge and how patients can stay active inthe hospital.

Patient Flow StatusThe ED, Surgery, Critical Care,and Mental Health programs areassigned a patient flow statuscolour (GREEN / YELLOW / RED)based on identified trigger pointsthroughout the day. A corporateteam is reviewing the appropriateactions required when in statusYELLOW or RED to move theorganization back to GREEN.

By Michelle Joyner, Corporate Patient Flow Manager - QPPIP, SJHH

Recognizing excellencein nursing careCongratulations to the following outstand-ing individuals who were presented withNursing Excellence Awards at the annualNursing Dinner held in May.

Excellence in Mental Health NursingSusanne Swayze, RPN

Excellence in Emergency/AmbulatoryCare Nursing

Natalie Booth, RN

Excellence in Maternal/Child Nursing Paula McDonald, RN

Nursing Education Julie Pace, RN

Excellence in Surgical Nursing Shirley MacBride, RN

Patient/Family Education Elizabeth Ward, RN

Excellence in Medical Nursing MaryAnn Rizzo, RN

Preceptorship/Mentorship of Students & Colleagues

Elly Groen, RN

Excellence in Critical Care NursingAngela Greiter, RN

Star On The Horizon Award Heather Sholer, RPN

Excellence in Nephrology NursingJackie Nagy, RPN

Nursing Leadership Colleen Stang, RN

Robertson Memorial AwardMaryanne Mancini, RN

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Strawberries: Healthy Recipe Ideas forthe Berry of the Season!Berries, including strawberries, rasp-berries and blueberries not only tastedelicious, but they are a good sourceof Vitamin C and fibre. Here are afew healthy recipe ideas for thesedelicious summer fruits!

Mixed Berry Pie (Serves 6)12-15 medium strawberries, sliced¾ cup raspberries½ cup fat-free, sugar-free instant

vanilla pudding, made with fat-free milk6 single serve (tart-size) graham

cracker pie crusts6 tablespoons light whipped top-

ping6 mint leaves, for garnish

In a small bowl, mix together theberries. Spoon 4 teaspoons of thepudding into each pie crust. Addabout 2 tablespoons of the berry mix-ture to each pie. Tope the fruit with 1tablespoon whipped topping. Garnishwith mint leaves. Serve immediatelyor refrigerate until ready to serve.

Strawberries and Cream (Serves 6)1 ½ cups fat-free sour cream½ cup brown sugar2 tablespoons Amaretto liqueur1 quart fresh strawberries, hulled

and halved.

In a small bowl, whisk together thesour cream, brown sugar and liqueur.

In a large bowl, add the halved straw-berries and sour cream mixture. Stirgently to mix. Cover and refrigerateuntil well chilled, about one hour.

Body Watch

Body Watch is a monthly column on health and nutrition written by the Dietitians of

SJHH and Dietitians of Canada.

Kathee Berry

SJHH Director of Library Services namedLibrarian of the Year

In September 2008, a unit-based Healthy Work Environment (HWE) Committeewas initiated on 8 Floor Rehabilitation Unit. The goals of the committee were to identify resources that could benefit staff in promoting a healthy work environment.

On January 30th, the committee held a retreat facilitated by Sharon MacQueen,Director of Employee and Organizational Development. The theme for theretreat was "Thriving in Uncertain Environments" and provided the opportunityfor staff to reflect on change, human response to change, the resilience andcapacity to absorb more change in a healthy manner and strategies to help staffthrive in these uncertain times. The retreat was well attended and positivelyreceived by the staff.

The committee strongly advocates that staff throughout the hospital receive thiskind of support and empowerment to optimize their ability to thrive in theseuncertain times. The committee will continue to work with the staff on their unit in promoting healthy work environments.

Congratulations to Jean Maragno, Directorof Library Services for St. Joseph's Healthcarewho has been honored with the CanadianHospital Librarian of the Year Award by theCanadian Health Libraries Association(CHLA).

This award recognizes the significant contribution of an individual hospital librarian to the advancement of health care and health librarianship in Canada. The CHLA Board of Directors was unani-mous in approving the nomination from two of Jean's peers in Halifax.

Jean has been unfailing in her commitmentto health librarianship and there are severalexamples of her involvement with hospitallibraries. However, her important work on hospital library standards and as liaison for the Association to Accreditation Canada has helped to benefithospital libraries across Canada.

As a result of Jean's work over the past years as the CHLA representative toAccreditation Canada, the new rules now specifically mention hospitallibraries as a required component of information management in hospitals.

Congratulations Jean!

Jean Maragno, Director of LibraryServices, SJHH

Learning to thrive in uncertain environments

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Since 1986, the St. Joseph'sHeath System (SJHS) has beenproviding much needed med-ical support and training todeveloping countries across theglobe. With a key focus onproviding training in currentmedical and nursing tech-niques and the transportationof basic medical supplies andequipment to such countries as Haiti and Uganda, theseInternational Outreach missions are funded by the Sisters of St. Joseph of Hamilton and supported bymember organizations and friends of St. Joseph's Health System.

St. Joseph's Healthcare Hamilton is extremely proud to have the opportunityto serve the community, here and abroad and continues to play an essentialrole in the System's International Outreach efforts. This past January, a groupof representatives traveled to the Ugandan regions of Gulu, Kampala, andMbarara, where they partnered with the country's medical community tofocus on Best Practices in the area of Maternal and Neonatal healthcare.

Infant mortality is a big issue in Uganda. According to statistics, there are ninetimes more Ugandan infant deaths than in North America. Currently, thematernal mortality rate in Uganda is 435 deaths per 100,000 live births, orabout 6,000 women per year compared to approximately 11 deaths per100,000 women in North America. These deaths are primarily a result of poornutrition, infection, and lack of education regarding pregnancy and birth.

"Much of Uganda is rural and as a whole, unable to obtain high qualityhealthcare because of lack of proper resources," says Dr. Hugh Fuller, Chiefof Medicine at St. Joseph's Healthcare Hamilton. "Although there is a systemof local health providers, much of the population is distant from professionalhelp and so they often rely on traditional healers, certainly as the first line ofhelp."

With a chronic lack of resources, healthcare professionals in Uganda areunable to provide the care they know is necessary and as Dr. Fuller suggests,"has caused them to become somewhat overwhelmed and less enthusiasticfor change and improvement." This Outreach initiative is aimed at providingthese clinicians with the tools needed to ensure significant improvements, particularly in the area of Maternal Health, over the coming years throughknowledge transfer and donations of much needed healthcare equipment.

A two-week follow-up to January's visit is planned for July 5th and willinclude Mr. Brady Wood, Administrative Lead; Dr. Hugh Fuller, Chief ofMedicine; Dr. Ann Woods, Palliative Care; Ms. Marnie Buchanan, NurseManager, Maternal Child and Dr. Saramin Golinski, Anesthesiologist,Brantford General Hospital.

On May 2nd, I came into theEmergency Department at theCharlton Campus, very newlypregnant and experiencing somecomplications.

I wanted to write to tell you aboutthe RN who took care of me, Ibelieve her name is Melissa. Shewas the kindest nurse I have everdealt with.

She was so caring and under-standing and went above andbeyond to help us and I just wanted everyone to know howmuch it meant to us.

I know how under-staffed our hospitals are and everyone whocomes into the EmergencyDepartment complains of the wait time. For being so busy andhaving such a hard job, she reallywas absolutely amazing.

She is a real asset to your hospitaland you are very lucky to haveher.

From the bottom of my heart,thank you.

Sincerely,Lisa Boros

Living the Mission Sharing our healthcare knowledge globally

A world of thanks to the staff of St. Joe’s!John MacKinnon a.k.a. Rosie, and family would like to sincerely thankclose friends, co-workers, and especially Peter Urqhuart, Pat Bruisy,Fran Ridge, volunteers, everyone inICU, and all the people who helpedout at the fundraising benefit held onApril 18, 2009.

"You guys are the best!"

Winner: Monica Kelly-Thompson Department: Mental Health Rehab.Draw Date: May 14, 2009Prize Amount: $5,016.00

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Managing Editor: Brady WoodEditor: Karen DeBreauContributors: Debbie Silva, Lindsay Whelan, Carrie ThomasPhotography: Craig Peters

Contact:Public Affairs Department, Rm T140750 Charlton Avenue East, Hamilton ON L8N 4A6Telephone: (905) 522-1155 ext. 33423Fax: (905) 540-6531Email: [email protected]

We want to hear from you!

Please send us your comments, suggestions, story ideas or submissions. The Public Affairs Department reserves the right to edit and print

your submissions as space permits. Submissions are subject to approval.Submissions must be received by the 10th of each month.

is published monthly by the St. Joseph’s Healthcare Public Affairs Department.

CCONNECCTIONS

Winner: Shabnam Fernandes Department: Social Work Draw Date: May 28, 2009 Prize Amount: $5,112.00

The latest PaydayPayouts winners are...A New Year of Payday Payouts hasstarted…ENROL TODAY!

This is your chance to win almost$5,000 every payday! While half ofthe lottery proceeds make up theever-growing prize amount, the otherhalf supports patient care initiativesand staff education at SJHH.

For more information, contact theFoundation at (905) 521-6036.

Congratulations to St. Joseph’s Healthcare, recipient of the 2009 EmployeeCampaign of the Year Award as presented by the United Way of Burlingtonand Greater Hamilton. This award is presented annually to an organizationthat organizes and conducts the most exceptional United Way campaign,achieving outstanding results. SJHH was nominated along with McMasterUniversity and the Workplace Safety & Insurance Board of Hamilton. TheCampaign of the Year Award is a very significant honour as it is not just aboutdollars raised, but the attitude and commitment of the organization as well.

Pictured L to R: Dan McLean (Hamilton Chair), Wendy Smith, Gaston Germain (Burlington Chair)and Daryl Skidmore, CEO of the United Way of Burlington and Greater Hamilton.

Congratulations toMargaret Doma,SJHH Risk Manager

who was the recent recipient of a scholarship grant fromthe American Society for Healthcare Risk Management(ASHRM) Foundation. This award recognizes Margaret as “an individual pursuing individual achievement of professional excellence in the healthcare risk manage-ment field.”

The grant will be used toward her pursuit of a Master ofLaws degree, with a focus on Alternative DisputeResolution at York University’s Osgoode Law School.

The ASHRM Foundation grant awardees must meet theapplication criteria in the areas of current employment inthe finance, insurance or healthcare risk managementfield and provide a financial need for funding as well as aletter of recommendation.

SJHH Risk Managerawarded top grant

The ASHRM Foundation was established in 2004 by theAmerican Society for Healthcare Risk Management, a personalmembership group of the American Hospital Association (AHA),in cooperation with the Health Research & Educational Trust of the AHA. The foundation helps facilitate the advancement of the healthcare risk management profession by funding scholarships, education grants and research.

Winner: June Sanger Department: Urgent Care Draw Date: June 11, 2009Prize Amount: $5,170.50