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Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity
17

Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Dec 29, 2015

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Lindsay Shelton
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Page 1: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Connecting Millions of Americans with Health Coverage

The 2013-2014 Opportunity

Page 2: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Sampling of Partners

2

Page 3: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

A New Way to Enroll in Coverage

Consumers can connect to whichever program they are eligible for, no matter where they start.

Complete single application Determine eligibility

Enrolled in correct program!

Medicaid

CHIPIn-Person Assistance

Exchange

Single Application

3

Page 4: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Two thirds of the uninsured live in 13 states

4

Uninsured by State

<230K 230K - 600K

600K - 1.1M

1.1M+

Number of Uninsured

CA

TX

FL

NYIL

GANCOHPANJMI

AZVA

Rest of the U.S.

67% of uninsured live in 13 states

Source: Census Bureau, Current Population Survey, March 2011 and 2012

Page 5: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

The Uninsured: Demographic Profile(Nonelderly Uninsured, Ages 0-64)

5

53%47%

Race/Ethnicity Percent of Uninsured

Uninsured Rate

White (non-Hispanic) 45% 13%

Black (non-Hispanic) 15% 21%

Hispanic 32% 32%

Other 8% 18%

62%Live in Families

with at least One Full Time Worker

Source: Kaiser Commission on Medicaid and the Uninsured, October 2012

Page 6: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Lack of awareness creates opportunity for education + messaging

6

Enrollment in optional public benefit programs is well below 100%

Limited public awareness of benefits of recent health reforms

Program % of Eligible Enrolled

Adult Medicaid 62%Subsidized Medicare 33%Medicare Rx benefit(low-income subsidy) 40%

Unemployment benefits 72-83%Earned income tax credit 80-86%SNAP (food stamps) 54-71%

of the uninsured don’t know about the new health insurance exchanges

of people who could be eligible for the new Medicaid expansion don’t know about it

78%

83%

Source: ASPE, March 2012; Enroll America, Nov 2012

Page 7: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Past Experiences Seeking Coverage

have shopped for insurance outside their job

44%have been uninsured for 2 years or more

67%

Source: Enroll America, November 2012 7

Page 8: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

All insurance plans will have to cover doctor visits,

hospitalizations, maternity care, emergency room care,

and prescriptions.

You might be able to get financial help to pay for a

health insurance plan.

If you have a pre-existing condition, insurance plans cannot deny you coverage.

All insurance plans will have to show the costs and what is covered in simple language

with no fine print.

Four Key Messages to Reach Most Uninsured

One of these = top message

for 89% of population

Source: Enroll America, November 2012

Page 9: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

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Clusters of Targets

Uninsured, Unnecessary & Uninterested

Reluctant but Reachable

Desperate and Believing

Connected, Low-income Women

Insured but At-Risk

Page 10: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Uninsured, but Online and Connected

Frequent internet

user

Facebook user

Smart phone user

Uses text messaging

0

20

40

60

80

100

6357

20

57

6763

39

62

74

49

38

7781

71

48

757367

31

68

Uninsured <139% FPLUninsured LatinosUninsured African Amer-icansUninsured Young AdultsUninsured Women

10

Perc

ent

Source: Enroll America, Forthcoming March 2013

Page 11: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Too Important to Do Online?

020406080

100

2943

3049

3649

31 423553

All UninsuredUninsured LatinosLatinos <139% FPLAfrican Americans*Uninsured Women

11

Perc

ent

Source: Enroll America, Forthcoming March 2013

*Data provided are for all African Americans; subset for uninsured African Americans not available.

Page 12: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Public Perceptions

12

75%

Three out of four of the newly eligible want in-person assistance to learn about and enroll in coverage.

Confused

Overwhelmed

Worried

Helpless

Secure

Confident

Reassured

Help gets them from here… …to here.

Source: Enroll America, November 2012

Page 13: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Help, I Need Somebody!

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What Kind?

From Whom?

How?

Where?

35%

36%

37%

45%

Health insurance…

Doctor or nurse

Family member

State employee…

Source: Enroll America, November 2012

Page 14: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Understanding Assistance Options

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Certified Application Counselors

Navigators

*IPA programs not available in federally facilitated exchange states.

Consumer Assistance Programs

Consumer Assistance Programs

Medicaid eligibility workers

Medicaid eligibility workers

Insurance Agents, Brokers

Insurance Agents, Brokers

Other Community

Based Groups

Other Community

Based Groups

Page 15: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

The Get Covered America Campaign

www.getcoveredamerica.org

Page 16: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

www.enrollamerica.org

More Information On:

• Best practices in outreach and enrollment

• Exchange branding research

• Public opinion polling

• Mapping tools

• Statewide marketing and outreach plans

• And more!

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Page 17: Connecting Millions of Americans with Health Coverage The 2013-2014 Opportunity.

Questions?

17

Ani FeteDirector, State Assistance and Government Affairs

Enroll [email protected]