From Students… …to Professionals The Capstone Experience Project Plan Connected Appliances Analytics Dashboard Team Whirlpool Derrick Neier Jim Solce Zach Taylor Joe Tuohey Department of Computer Science and Engineering Michigan State University Fall 2012
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From Students…
…to Professionals
The Capstone Experience
Project Plan Connected Appliances Analytics Dashboard
Team Whirlpool Derrick Neier
Jim Solce Zach Taylor Joe Tuohey
Department of Computer Science and Engineering Michigan State University
Fall 2012
Project Overview
• Collect information from existing customer and appliance databases
• Store this information in a database
• Provide a web-based application for searching customer data, examining static dashboards, and creating custom reports from this data
• Allow for role-based security managed through administrator functions
The Capstone Experience Team Whirlpool Project Plan 2
Functional Specifications
• Analytics Dashboard
Connected Appliances Information
Consumer Data
• Used For
Predictive Analytics
Customer Service
Marketing and Sales
The Capstone Experience Team Whirlpool Project Plan 3
Design Specifications
• Role based functionality
Administration
oManagement of system users and permissions
Customer Service
oAbility to lookup customer information through various search options
Analytics
oStatic dashboards for different appliances and custom ad-hoc report generation
The Capstone Experience Team Whirlpool Project Plan 4
Screen Mockup: Login Screen
The Capstone Experience Team Whirlpool Project Plan 5
Screen Mockup: Admin User Search
The Capstone Experience Team Whirlpool Project Plan 6
Screen Mockup: Account Manager
The Capstone Experience Team Whirlpool Project Plan 7
Screen Mockup: Account Lookup
The Capstone Experience Team Whirlpool Project Plan 8
Screen Mockup: Lookup Results
The Capstone Experience Team Whirlpool Project Plan 9
Screen Mockup: Connected Dashboard
The Capstone Experience Team Whirlpool Project Plan 10
Screen Mockup: Custom Reports
The Capstone Experience Team Whirlpool Project Plan 11
Technical Specifications
• Create JSON listener and parser for incoming JSON feed coming from appliances
• Create CRM listener and parser for incoming .CSV feed coming from customer data
• Store JSON and .CSV information in databases
• Create web interface to generate Excel or .PDF reports from information in the databases
• Also have web dashboard to view new data entering the databases
The Capstone Experience Team Whirlpool Project Plan 12
System Architecture
The Capstone Experience Team Whirlpool Project Plan 13
Existing Backend
Parser for Customer Data
Parser for Appliance Data
Configuration File
Configuration File
Primary Database
User Database
Internet Front End
System Architecture: Web Interface
The Capstone Experience 14 Team Whirlpool Project Plan
Index
About
Forgot Password
Admin Home
CSR Home
Analytics Home
Customer Data Search
Modify User
User Search
Custom Analytics
Appliance Dashboards
System Components
• Hardware Platforms Linux server hosting website and database
Client computer oDesktop
oLaptop
oMobile
• Software Platforms / Technologies Apache web server
MySQL database
HTML and PHP for website
The Capstone Experience Team Whirlpool Project Plan 15
Testing
• Functional testing Unit testing of components
Integration testing
System testing through use cases
• Non-functional testing Accessibility testing using WAVE
Performance testing within predefined specifications
Security testing against cross-site scripting and SQL injection
The Capstone Experience Team Whirlpool Project Plan 16
Risks
• How do we utilize JSON? None of the team has worked with this notation before Working with the client to obtain example feeds
• How do we manage two parsers inserting into the same DB? Programs will parse data in two formats and place in a SQL
database Planning to obtain example data and begin development early
• How do we program a background service? The team lacks experience programming for this purpose Begin lightweight prototyping of rudimentary tasks
• How do we minimize feature creep? This project could easily grow outside of the capabilities of the
team Communicating with the client to define scope and reduce creep
The Capstone Experience Team Whirlpool Project Plan 17
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