REFRIGERATED FOOD PREP TRUE FOOD SERVICE EQUIPMENT, INC. 2001 East Terra Lane • O’Fallon, Missouri 63366-4434 (636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152 Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471 Web: www.truemfg.com TABLE OF CONTENTS TRUE FOOD SERVICE EQUIPMENT, INC. INSTALLATION MANUAL INSTALLATION MANUAL Safety Precautions 1 Proper Disposal, Connecting Electricity, & Adapter Plugs 2 Ownership, Uncrating & Electrical Instructions 3 Wire Gauge Chart, Remote Units 4 Locating and Leveling 4 Installation of Legs or Castors 5 Standard Accessories 7 INSTALLATION SAFETY INFORMATION SETUP Startup 9 Mechanical Temperature Controls Sequence of Operation 10-13 Electronic Temperature Controls Sequence of Operation 14-24 OPERATION Cleaning Condenser Coil 25 Important Warranty Information 25 Stainless Steel Equipment Care and Cleaning 26 General Maintenance 27-28 MAINTENANCE, CARE, CLEANING Warranty 29 WARRANTY REFRIGERATED FOOD PREP UNDERCOUNTERS WORKTOPS SANDWICh/SALAD PIzzA PREP & FOOD PREP CONGRATULATIONS! You have just purchased the finest commercial refrigerator available. You can expect many years of trouble-free operation. TPP-67 TWT-67D-2 TSSU-48-10 TFP-72-30M-D-2 #975530 • LM • 9/14
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CONGRATULATIONS! UNDERCOUNTERS available. You can … repair manual/owner’s guide before attempting to service this product. All safety precautions must be followed. • CAUTION
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refrigerated food prep
TRUE FOOD SERVICE EQUIPMENT, INC.2001 East Terra Lane • O’Fallon, Missouri 63366-4434(636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471Web: www.truemfg.com
Mechanical Temperature Controls Sequence of Operation 10-13
Electronic Temperature Controls Sequence of Operation 14-24
OPERATION
Cleaning Condenser Coil 25
Important Warranty Information 25
Stainless Steel Equipment Care and Cleaning 26
General Maintenance 27-28
MAINTENANCE, CARE, CLEANING
Warranty 29
WARRANTY
refrigerated food prep
UNDERCOUNTERSwORkTOPS
SANDWICh/SALADPIzzA PREP &
FOOD PREP
CONGRATULATIONS! You have just purchased the finest commercial refrigerator available. You can expect many years of trouble-free operation.
TPP-67
TWT-67D-2
TSSU-48-10
TFP-72-30M-D-2
#975530 • LM • 9/14
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WARNING: Use this appliance for its intended purpose as described in this Owner Manual.
How to Maintain Your True Refrigerator to Receive the Most Efficient and Successful Operation.
You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best quality materials available. Your TRUE cooler when properly maintained will give you many years of trouble-free service.
When using electrical appliances, basic safety precautions should be followed, including the following:
• This refrigerator must be properly installed and located inaccordance with the Installation Instructions before it is used.
• Donotallowchildrentoclimb,standorhangontheshelvesin the refrigerator. They could damage the refrigerator and seriously injure themselves.
• Do not touch the cold surfaces in the freezer compartmentwhen hands are damp or wet. Skin may stick to these extremely cold surfaces.
• Donotstoreorusegasolineorother flammablevaporsandliquids in the vicinity of this or any other appliance. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• Keepfingersoutofthe“pinchpoint”areas;clearancesbetweenthe doors and between the doors and cabinet are necessarily small;becarefulclosingdoorswhenchildrenareinthearea.
• Setting temperature controls to the 0 position does notremove power to the light circuit, perimeter heaters, or evaporator fans.
NOTE: We strongly recommend that any servicing be pre-formed by a qualified technician.
SAFETY PRECAUTIONS
Loss or spoilage of products in your refrigerator/freezer is not covered by warranty. In addition to following recommended installation procedures you must run the refrigerator/freezer 24 hours prior to usage.
TO lOCATE REFRIGERANT TYPE, SEE SERIAl lAbEl INSIdE CAbINET. This cabinet may contain fluorinated greenhouse gascoveredbytheKyotoProtocol(pleaserefertocabinet’sinnerlabelfortypeandvolume,GWPof134a=1,300.R404a=3,800).
FOR HYdROCARbON REFRIGERATION ONlY (R-290) SEE bElOW:
• DANGER - Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not puncture refrigerant tubing.
• DANGER - Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Do not puncture refrigerant tubing.
• CAUTION-Riskoffireorexplosion.Flammablerefrigerantused.Consultrepairmanual/owner’sguidebeforeattemptingtoservicethis product. All safety precautions must be followed.
• CAUTION - Risk of fire or explosion. Dispose of properly in accordance with federal or local regulations. Flammable refrigerant used.
PROPER dISPOSAl OF THE REFRIGERATORChild entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous… even if they willsitfor“justafewdays.”Ifyouaregettingridofyouroldrefrigera-tor, please follow the instructions below to help prevent accidents.
bEFORE YOU THROW AWAY YOUR Old REFRIGERATOR OR FREEzER:
When recycling appliance please make sure that the refrigerants are handled according to local and national codes, requirements and regulations.
REFRIGERANT dISPOSAl
Yourold refrigeratormayhaveacoolingsystemthatuses“OzoneDepleting”chemicals.Ifyouarethrowingawayyouroldrefrigerator,make sure the refrigerant is removed for proper disposal by a quali-fied service technician. If you intentionally release any refrigerants you can be subject to fines and imprisonment under provisions of the environmental regulations.
USE OF EXTENSION CORdSNEVER USE AN EXTENSION CORd! TRUE will not war-ranty any refrigerator that has been connected to an extension cord.
• Servicing shall be done by authorized service personnel, tominimizetheriskofpossibleignitionduetoincorrectpartsorimproper service.
• Lampsmustbereplacedbyidenticallampsonly.
• Ifthesupplycordisdamaged,itmustbereplacedbyaspecialcord or assembly available from the manufacturer or its service agent.
HOW TO CONNECT ElECTRICITYdO NOT, UNdER ANY CIRCUMSTANCES, CUT OR REMOVE THE GROUNd PRONG FROM THE POWER CORd. FOR PERSONAl SAFETY, THIS APPlIANCE MUST bE PROPERlY GROUNdEd.
The power cord from this appliance is equipped with a grounding plugwhichminimizesthepossibilityofelectricshockhazard.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal respon-sibility and obligation to have it replaced with the properly grounded wall outlet.
The refrigerator should always be plugged into it’s own individualelectrical circuit, which has a voltage rating that matches the rating plate.
This provides the best performance and also prevents overloading buildingwiring circuitswhich could cause a fire hazard from over-heated wires.
Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
When removing the refrigerator away from the wall, be careful not to roll over or damage the power cord.
If supply power cord is damaged it should be replaced with original equipmentmanufactureparts.Toavoidhazardthisshouldbedoneby a qualified service technician.
USE OF AdAPTER PlUGSNEVER USE AN AdAPTER PlUG! Because of potential safety hazardsundercertainconditions,westronglyrecommendagainsttheuse of an adapter plug.
The incoming power source to the cabinet including any adapters used must have the adequate power available and must be properly grounded.OnlyadapterslistedwithULshouldbeused.
NEMA plugs
TRUE uses these types of plugs. If you do not have the right outlet have a certified electrician install the correct power source.
NORTH AMERICA USE ONlY!
NOTE: International plug configurations vary by voltage and country.
115/60/1NEMA-5-15R
115/208-230/1NEMA-14-20R
115/60/1NEMA-5-20R
WARNING!dANGER
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OWNERSHIP
To ensure that your unit works properly from the first day, it must be installed properly. We highly recommend a trained refrigeration mechanic and electrician install your TRUE equipment. The cost of a professional installation is money well spent.
Before you start to install your TRUE unit, carefully inspect it for freight damage. If damage is discovered, immediately file a claim with the delivery freight carrier.
TRUE is not responsible for damage incurred during shipment.
TOOlS REqUIREd
• AdjustableWrench
• PhillipsScrewdriver
• Level
UNCRATING
The following procedure is recommended for uncrating the unit:
A. Remove the outer packaging, (cardboard and bubbles orstyrofoam corners and clear plastic). Inspect for concealeddamage. Again, immediately file a claim with the freight carrier if there is damage.
B. Move your unit as close to the final location as possible before removing the wooden skid.
C. Remove door bracket on swinging glass door models (seeimage 1-2). Do not throw the bracket or blocks away. Forfuture cabinet movement the bracket and blocks will need to be installed so the glass door does not receive any damage. (Seeimageforbracketandshippingblockremoval)
NOTE: KEYS FOR COOlERS WITH dOOR lOCKS ARE lOCATEd IN WARRANTY PACKETS.
ElECTRIC INSTAllATION & SAFETY INFORMATION
• Ifthesupplycordisdamaged,itmustbereplacedbyaspecialcord or assembly available from the manufacturer or its service agent.
• Lampsmustbereplacedbyidenticallampsonly.
• Appliance tested according to the climate classes 5 and 7temperature and relative humidity.
ElECTRICAl INSTRUCTIONS
A. Before your new unit is connected to a power supply, check the incoming voltage with a voltmeter. If anything less than 100% of the rated voltage for operation is noted, correct immediately.
B. All units are equipped with a service cord, and must be powered at proper operating voltage at all times. Refer to cabinet data plate for this voltage.
TRUE RECOMMENdS THAT A SOlE USE CIRCUIT bE dEdICATEd FOR THE UNIT.
WARNING: Compressor warranties are void if compressor burns out due to low voltage.
WARNING: Power supply cord ground should not be removed!
WARNING: Do not use electrical appliances inside the food stor-age compartments of the appliances unless they are of the type recommended by the manufacturer.
NOTE: To reference wiring diagram, remove front louvered grill, wiring diagram is positioned on the inside cabinet wall.
• All remote condensing units purchased from TRUE are208/230 volts single phase.
IF YOU HAVE ANY qUESTIONS REGARdING THIS SECTION, PlEASE CAll TRUE AT 1-(855)-372-1368.
lOCATING
A. Remove louver from the front of cabinet (see page 11 forlouvergrillremoval/reinstallation)andbackguard(ifapplicable)from rear of cabinet.
B. Skid bolts are located in each of 4 corners inside cabinet bottom. See photo A.
C. Remove skid bolts. See photo B.
D. Cut straps if applicable. See photo C.
E. Carefully lift cabinet off of skid.
F. Appliance testedaccording to theclimateclasses5and7 fortemperature and relative humidity.
Removing skid from bottom of cabinet.
A
B C
lEVElING
A. Set unit in its final location. Be sure there is adequate ventilation in your room. Under extreme heat conditions, (100°F+,38°C+),youmaywanttoinstallanexhaustfan.
WARNING: WARRANTY IS VOId IF VENTIlATION IS INSUFFICIENT.
B. Proper leveling of your TRUE cooler is critical to operating success (for non-mobilemodels).Effective condensate removal and door operation will be effected by leveling.
C. The cooler should be leveled front to back and side to side with a level.
D. Ensure that the drain hose or hoses are positioned in the pan.
E. Free plug and cord from inside the lower rearofthecooler(donotplugin).
F. The unit should be placed close enough to the electrical supply so that extension cords are never used.
WARNING: CAbINET WARRANTIES ARE VOId IF OEM POWER CORd IS TAMPEREd WITH. TRUE WIll NOT WARRANTY ANY UNITS THAT ARE CONNECTEd TO AN EXTENSION CORd.
To obtain maximum strength and stability of the unit, it is important that you make sure each castor is secure. Optional legs are hand-tightenedsecurelyagainstthelowerrailassemblyseeimage4-5.Thebearing race on the castor or the top edge of the leg must make firm contact with the rail.
lEVElING SHIMS
Four leveling shims have been provided for leveling castored units positioned on uneven floors. Shims must be positioned between rail end and bearing race.
A. Turn the bearing race counter-clockwise until the cabinet is level.Levelfronttobackandsidetoside.(diagonally)
B. Install the desired number of shims, making sure the slot of the shim is in contact with the threaded stem of the castor. See image 2.
C. Ifmorethanoneshimisused,turntheslotata90°anglesothey are not in line.
D. Turn the bearing race clockwise to tighten and secure the castor by tightening the anchoring bolt with a 3/4 inch open-end wrench or the tool provided. See image 3.
CAUTION: TO AVOId dAMAGE TO lOWER RAIl ASSEMblY, SlOWlY RAISE UNIT TO UPRIGHT POSITION.
NOTE: OPEN HOlES lOCATEd ON THE CROSS MEMbERS OF THE FRAME RAIl SHOUld bE PlUGGEd bEFORE UNIT IS IN USE.
Rail End
Lower RailAssembly
Snug FitHere
Leveling Shim
CastorLeg
BearingRace
Lower Rail Assembly
Snug FitHere
Rail End
Thread castor into the underside of cabinet frame rail.
For leveling, insert the shim between castor and frame rail.
1 2
Thread leg into cabinet bottom frame rail.
Use the tool provided to tighten the castor into place.
3 4
5The end of the leg is adjustable to easy leveling.
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INSTAllATION OF CASTORS OR OPTIONAl lEGS (TFP MOdElS ONlY)
AdjUSTING CASTORS FOR PROPER lEVElING
Levelunit.Ifunitisnotlevelshimsarerequired.Followtheseinstruc-tions to install shims.
A. Remove front and rear grill depending upon which castor needsadjusting.Locatethecastorbox.
B. Layunitonit’sback.Usesoftpackingmaterialandbecarefulnot to scratch the unit. Remove pans and lid and place them tothesidebeforelayingunitonit’sback.
C. Each unit has one castor box different from the others. This box is totally enclosed. Remove this castor box from bottom of unit. Back out four screws anchoring the box. You will need a 1/4" hex head nut driver to disassemble this castor box.
D.Loosencastorwithtoolprovided.
E. Install the desired number of shims, making sure the slot of the shim is in contact with the threaded stem of the castor. If more than one shim is used, turn the slot at a 90° angle so theyare not in line.
F. After adjusting castor reassemble and reinstall castor box. Then carefully upright unit and reinstall pans and lid. Angle so they are not in line.
Leveling Shim
CastorLeg
BearingRace
Loosencastor.
Locatecastorbox
Install shims.
One castor box on each unit is fully enclosed.
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1
4
2
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SHElVING INSTAllATION / OPERATION
SHElF INSTAllATION:
A. Hook shelf clips onto shelf standards.
B. Position all four shelf clips equal in distance from the floor for flat shelves.
C. Shelves are oriented so that cross support bars are facing down.
D. Place shelves on shelf clips making sure all corners are seated properly.
ShelfClip
Shelf
Shelf
Pillaster(I-beam)
ShelfStandards
SHElF ClIP INSTAllATION:
For Proper Shelf Clip Installation Please Read The Following Instructions.
WARNING!
Do not use pliers or any crimping tools when installing shelf clips. Altering shelf clips in any way can lead to shelving instability.
1
2
4
3
STEP 1
Install the top tab of the shelf clip into the proper hole. Push up on thebottomoftheclip.(Seeimage1).
Youmayneedtosqueezeortwistthe bottom of the shelf clip to install
Shelf clip installation complete
STEP 3
After installation, the shelf clip will fit snug into the shelf standard. The shelf clip should not be loose or able to wiggle out of the shelf standard.
SHElF INSTAllATION TIPS
1. Install all the shelf clips before installing the shelves.
2. Start at the bottom in terms of shelf installation and work your way up.
3. Always lay the back of each shelf down on the rear clips before the front.
STANdARd ACCESSORIES
SETUP
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AIR-FlOW THROUGHOUT CAbINET (TPP MOdElS ONlY)
WARNING: REMOVAl OF bAFFlES IN CONdIMENT PAN AREA WIll AdVERSElY AFFECT REFRIGERA-TION PERFORMANCE. PlEASE lEAVE THE bAFFlES IN THE CORRECT lOCATION. (SEE IMAGES)
Correct baffle location.
INSTAllATION
A. Lowerrearrollersintochannelslots.
B. With the roller clips in the upward position, lower front rollers into channel.
C. Make sure roller clips are in the down position.
CUTTING BOARD
RETAINERCLIP
TABLE TOP
INSTAllING CUTTING bOARd ON MOdEl TPP ANd TFP
KIT CONTENTS
• CuttingBoard(1)• Brackets(2)
• Screws(4)
TOOlS REqUIREd
• Slotted Screwdriver• Phillips Screwdriver
dRAWER REMOVAl & INSTAllATION
REMOVAl
A. Open drawer completely. Roller clips will be in the down position.(seeimage1&2)
B. While holding the sides of the drawer, use your finger to rotate theclipsupward.(seeimage3)
C. Liftdrawerandremovefromchannel.(seeimage4)
Rotate clip upward.
1
3
2
4
B. Locatebracketsandmountinghardware.(seeimage3)
A. Locateandremovethecuttingboardfromthebackorsideofcabinet.(seeimages1and2)
C. Place the cutting board on countertop.
D. Position one bracket on the cutting board and align hole in bracket with pre-installed Rivnut in the side of the countertop.
E. Secure bracket to counter top wi th included hardware. (seeimage4)
F. Repeat install for bracket on opposite side.
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3
4
lIGHT SWITCH lOCATION:
Light switch location depends upon theTUC &TWT glass doormodels. Most models will have the light switch located inside the unit above the door. Most instances the switch is located next to the light on the ceiling.
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STARTUP
A. The compressor is ready to operate. Plug in the cooler.
B. TemperaturecontroldialsetatNo.5positiongivesrefrigeratorsanapproximate temperatureof35°F. Allowunit to functionseveral hours, completely cooling cabinet before changing the control setting.
TemperatureControlLocationandSettings.
•Electronictemperaturecontrol is locatedonrearofunitorbehind access grill.
•LAEtemperaturecontrol is locatedonthe frontofcabinetcountertop.
See website for adjustments, sequence of operation, and more information.
C. Excessive tampering with the control could lead to service difficulties. Should it ever become necessary to replace temperature control, be sure it is ordered from your TRUE dealer or recommended service agent.
D. Good air flow in your TRUE unit is critical. Be careful toload product so that it neither presses against the back wall, nor comes within four inches of the evaporator housing. Refrigerated air off the coil must circulate down the back wall.
NOTE: If the unit is disconnected or shut off, wait five minutes before starting again.
RECOMMENdATION - Before loading product we recommend you run your TRUE unit empty for two to three days. This allows you to be sure electrical wiring and installation are correct and no ship-ping damage has occurred. Remember, our factory warranty does not cover product loss!
KIT CONTENTS
• Bumpers(2)• Screws(2)
TOOlS REqUIREd
• PhillipsScrewdriver
STEP 1
After removing cardboard crate, locate and remove bag of shelf clips and bumpers that are secured to the box containing the castors.
STEP 2
Remove the cutting board from the back of the TPP.
STEP 3
Locatebothpre-drilledholesinthebackouterwall.
STEP 4
Remove 2 screws and 2 bumpers from the bag.
STEP 5
Install bumpers and screws with Phillips screwdriver.
1 2
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5
TPP REAR bUMPER INSTAllATION
OPERATION
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COIl SENSING
An evaporator coil sensing temperature control ensures that the evaporator coil will remain clear of frost and ice by not allowing the compressor to restart until the coil temperature is above the freezingtemperature.Thisisconsideredanoff cycle defrost.
1. Cabinet is plugged in. a.InteriorlightswillilluminateonGlassDoorModelsonly.Iflightsdonotcomeonverifythelightswitchisin the“ON”position.Soliddoorcabinetsmayormaynothavelightsthatmaybecontrolledbythedoorswitch.
2. The compressor and evaporator fans will start if the temperature control is calling for cooling. (Ifthecompressordoesnotstart,verifythatthetemperaturecontrolisnotinthe“OFF”or“0”position.)
3.Thetemperaturecontrolmaycyclethecompressorandevaporatorfan(s)onandofftogether. a. The temperature control is sensing the evaporator coil temperature. b.Thetemperaturecontrolshouldbesetonthe#4or#5. c.Thewarmestsettingis#1,thecoldestis#9,and#0istheoffposition. d. The thermometer is designed to read and display a cabinet temperature not a product temperature. The thermometer may reflect the refrigeration cycle swings of up and down temperatures. The most accurate temperature on a cabinet's operation is to verify the product temperature.
4. There is not a defrost timer as the temperature control will initiate the off-cycle defrost during each refrigeration cycle. a.Atthistime,thecompressorwillandtheevaporatorfan(s)mayturnoff.Noheaterswillbeenergized. b. After the evaporator coil temperature has been reached, as determined by the temperature control, the compressor will restart.
5.Theremaybeatimerlocatedonthecondensingunitbase.Thistimerisnotusedforadefrostevent. The timer will change the rotation of the reversing condenser fan motor.
MECHANICAl CONTROl REFRIGERATOR GENERAl SEqUENCE OF OPERATION
MECHANICAl TEMPERATURE CONTROl GENERAl SEqUENCE OF OPERATION
MECHANICAl TEMPERATURE CONTROlS
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OPERATION INSTRUCTIONS:
REqUIREd TOOlS:
• JewelersScrewDriver(SmallScrewDriver)
GE CONTROl INSTRUCTIONS:The scale to the right may be used as a guide for measuring degrees of rotation required for altitude correction. See Figure 1.The arrows indicate direction of screw rotation. Turn calibration screw counter clockwise to obtain colder operating temperatures.
NOTE: Each 1/4 turn of the calibration screw is equal to approximately 2 degrees F. Do not make more than 3/4 turn. After making adjustment, measure temperature during three cycles before adjusting again.
NOTE: Only adjust the screw (smallflathead)onthefaceofthecontrol(nexttothecam). See Figure 3. Follow the Altitude Correction Table to the right.
WHEN TO MAKE AN AdjUSTMENT TO A MECHANICAl TEMPERATURE CONTROl
ScaleGuideforMeasuring
We advise to make a mechanical temperature control adjustment only for a high altitude location.
HOW TO AdjUST A MECHANICAl TEMPERATURE CONTROl
Compressor Terminals
GroundTerminal
To adjust the temperature control take the control knob off to view the cut-inscrew.(SeePhotoAbove)
Front of Temperature Control
Calibration Screw
Altitude Correction
Back of Temperature Control
1 2
3
4
INSTAllATION INSTRUCTIONS dANFOSS TEMPERATURE CONTROl AdjUSTMENT FOR HIGH AlTITUdE APPlICATIONS:
REqUIREd TOOlS:
• AllenWrench(5/64")
• TorxScrew(T-7)
TERMS:
Cut-out - Temperature sensed by the controller that shuts the compressor off.
Cut-in - Temperature sensed by the controller that turns the compressor on.
Cut-out AdjustmentScrewAllen(5/64"or2mm.)
Cut-in AdjustmentScrewTorx(T-7)
Compressor Connection
Bottom of Temperature Control
ALTITUDE CORRECTION TABLE: CALIBRATION SCREW ADJUSTS BOTH CUT-IN AND CUT-OUTAltitude(Feet)
INSTRUCTIONS: dANFOSS TEMPERATURE CONTROl AdjUSTMENT FOR HIGH AlTITUdE APPlICATIONS
INSTRUCTIONS: CUTlER HAMMER TEMPERATURE CONTROl AlTITUdE AdjUSTMENT
STEP 1 - Unplug cooler.
STEP 2 - Remove the screws that secure the temperature control to the inset box.
STEP 3 - To make these adjustments it may be necessary to remove the temperature control from the housing.
NOTE: You may have to remove the wires attached to the control. Take note as to which wire is on which spade terminal.
STEP 4 - Pull out gently from cabinet.
NOTE: Mechanical temperature controllers are affected when functioning at high altitude. The cut-in and cut-out temperatures will be colder than when the controller functions closer to sea level.
STEP 5-Forhighelevationinstallations,itmaybenecessaryto“warm-up”thesetpoints.Tomaketheadjustment,inserttheappropriatetoolineachadjustmentscrewandturn1/4ofarevolutionclockwise(totheright).Thisprocedurewilladjust both the cut-in and cut-out about 2˚F warmer.
STEP 6 - Make sure to reconnect the wires to the proper spade terminal when reinstalling.
STEP 1 - Unplug cooler.
STEP 2-Turnthetemperaturecontroltothe“9”position.
STEP 3 - Remove the screws that secure the mounting plate to the evaporator top. See Figure 2.
INSTAllATION INSTRUCTIONS TEMPERATURE CONTROl AlTITUdE AdjUSTMENT:
REqUIREd TOOlS:
• AllenWrench(5/64")
• TorxScrew(T-7)
The scale to the right may be used as a guide for measuring degrees of rotation required for altitude correction. The arrows indicate direction of screw rotation. See Figure 1.
IMPORTANT:Uprightmodelsorderedwith“HighAltitude”temperaturecontrolsare pre-calibrated and do not require adjustment.
90
180
270
360
ScaleGuideforMeasuring
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O 9 8 7 6 5 4 3 2 1
2
CHARTCCW Adjustment (based on 360°/ complete turn)Height
lAE ElECTRONIC CONTROl GENERAl SEqUENCE OF OPERATION
1. Cabinet is plugged in. a. Display will illuminate. b. InteriorlightwillilluminateonGlassDoorModelsonly.Soliddoorcabinetlightsarecontrolledbythedoorswitch.
2. AftertheLAEcontrolpreprogrammedtimedelayofupto6minutes,thecompressorandevaporatorfan(s)will start if the control is calling for cooling.
a. Control may be already pre-programmed from the factory so at the start of every compressor cycle or during a defrostcycle,thecondenserfan(s)willreversefor30secondstoblowdirtoffthecondensingcoil.
3.TheLAEcontrolwillcyclethecompressorbutmayalsocycleevaporatorfan(s)onandoffdeterminedbythe Set-Point and Differential temperatures. a. The Set-Point is the adjustablepreprogrammedtemperaturewhichshutsoffthecompressorandevaporatorfan(s).
This is not the programmed cabinet temperature. b. The Differential is the non adjustable preprogrammed temperature that is added to the Set-Point temperature that
willrestartthecompressorandevaporatorfan(s). c. TheLAEcontrolisdesignedtoreadanddisplayacabinettemperaturenot a product temperature.
ThiscabinettemperaturemayreflecttherefrigerationcycleoftheSet-Pointandit’sDifferential. The most accurate temperature on a cabinets operation is to verify the product temperature.
Example: If the Set-Point is -9°F/-23°C and the Differential is 10°F/5°C(Set-Point) -9°F + 10 (Differential) = 1°F
Or
(Set-Point) -23°C + 5 (Differential) = -18°C The compressor and evaporator fan(s) will cycle off -9°F/-23°C and back on at 1°F/-18°C
4.TheLAEcontrolmaybepreprogrammedtoinitiatedefrostbyintervaloratspecifictimesofday. a. Atthistimethe“dEF”willappearonthedisplayandcompressorwillturnoffuntilapreprogrammedtemperature
ordurationisreached.Duringthistimeforfreezersonly,evaporatorfan(s)willalsoturnoffandthecoilheaterand draintubeheaterswillalsobeenergized.Somecabinetsmayalsochangetherotationofthereversingcondenser fan motor.
b. After the preprogrammed temperature or duration for defrost has been reached there may be a short delay forboththecompressorandevaporatorfanstorestart.Atthistime“dEF”maystillappearonthedisplayfora short time.
ElECTRONIC TEMPERATURE CONTROlS
lAE ElECTRONIC TEMPERATURE CONTROl GENERAl SEqUENCE OF OPERATION
t1=supplyair/returnair*(thermostat)t2=coil/copperline(defrost) t3=returnair/supplyair*(display) t3 probe is not installed and / or activated in all applicationswith t3 is not installed and / or activated, the display probe is t1.
*STA,STG,STM,STRModels.
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HOW TO dIAGNOSE AN lAE ElECTRONIC CONTROl
HOW TO lOCK ANd UNlOCK lAE CONTROllER:
STEP 1 - To change lock setting press and release the Info button . “t1”willappear.Seeimage1.
STEP 2 - Press the Down button until“Loc”appears.Seeimage2. STEP 3 - While pressing and holding the Info button press the Up or Down buttontochangethelocksettings.If“no”appears,thecontrollerisunlocked.If“yes”appears,thecontrollerislocked. See images 3 and 4.
STEP 4 - Once the lock setting has been set correctly release the info button .Wait5secondsforthedisplaytoshowtemperature. Seeimage5.
HOW TO TURN OFF THE lAE ElECTRONIC CONTROl:May need to unlock control.
WHY: Turning off the control will deactivate all electrical components.
CAUTION: Turning off the control will not shut off power to the cabinet. Cabinet must be unplugged prior to any repair.
HOW TO TURN OFF THE lAE ElECTRONIC CONTROl:
STEP 1 - To turn off control, press and hold the Stand-by button until "OFF" appears. Release Stand-by button. See Image 2.
STEP 2 - To turn on control, repeat prior steps and a temperature will appear.
(SolidDoormodellightsarecontrolledbyadoorswitch)
HOW TO TURN THE GlASS dOOR MOdEl lIGHT ON ANd OFF:
STEP 1-Tocontrolinterior/signlightsbytheLAEController,press and release the Manual Activation button .
STEP 2 - To control interior / sign lights by the interior door switch, depresstherockerswitchtothe“ON”position.Lightswitchislocatedoninside top right of the ceiling.
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2
LAEControl
Manual Activation Up Button
Info / Set PointButton
Stand-ByButton
Manual Defrost / Down Button
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CHANGING THE "SET POINT":May need to unlock control.
WHY: The set point is the temperature at which the compressor will shut off.
NOTE: The“setpoint”IS NOT the cabinet holding temperature.
HOW TO CHANGE THE “SET POINT”:
STEP 1 - To see the set point, press and hold the Info button . See image 1. STEP 2 - While still holding the Info button , press the Up or Down buttontochangethe“setpoint”.
STEP 3-Oncethe“setpoint”hasbeensetcorrectlyreleasetheInfo button . The display will show temperature. See image 2.
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2
LAEControl
Manual Activation Up Button
Info / Set PointButton
Stand-ByButton
Manual Defrost / Down Button
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INITIATE A MANUAl dEFROST:May need to unlock control.
WHY: A one time additional defrost may be necessary to clear accumulated frost / ice from evaporator coil.
HOW TO INITIATE A MANUAl dEFROST:
The method to initiate a manual defrost is determined by the Defrost Mode Parameter “DTM” preprogrammed in the controller.
REGUlAR TIME dEFROST (TIM)Ifcontrollerispreprogrammedfor“TIM”,pressandreleasetheManualDefrostbutton until“dEF”appears.
REAl TIME ClOCK (RTC)Ifcontrollerispreprogrammedfor“RTC”presstheandholdtheManualDefrostbutton for5secondsuntil“dh1”appears. Release the Manual Defrost button andthenpressandholdforanadditional5secondsuntil“dEF”appears.
NOTE: Defrost will only terminate once a specific preset temperature or a preset time duration is reached.
LAEControl
Manual Activation Up Button
Info / Set PointButton
Stand-ByButton
Manual Defrost / Down Button
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CHANGING "dEFROST INTERVAlS":May need to unlock control. Thiscanonlybechangedifdefrostmodeparameter“DFM”issetfor“TIM”.
WHY: The defrost interval is the time duration between defrost cycles. The defrost interval time starts when the cabinet is supplied power or after a manual defrost. 1
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5
HOW TO CHANGE “dEFROST INTERVAlS":
STEP 1 - To see the set point, press and hold the Info button and the Stand-by button atthesametime.“ScL”willappear. See image 1. NOTE:IfusingBIT25controller“SPL”willappear.Seeimage2.
STEP 2 - Push the Up button until“dFt”appears.Seeimage3.
STEP 3 - Press and hold the Info button to see the defrost interval time. See image 4
STEP 4 - While pressing and holding the Info button , press the Up or Down button to change the defrost interval times (higherthenumberthelessfrequentthecabinetwilldefrost).
STEP 5 - Once the defrost interval time has been changed, release the Info button .
STEP 6 - Wait 30 seconds for the display to show temperature. Seeimage5.
LAEControl
Manual Activation Up Button
Info / Set PointButton
Stand-ByButton
Manual Defrost / Down Button
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HOW TO CHANGE dISPlAY REAdOUT FROM FAHRENHEIT TO CElSIUS:May need to unlock control. This can only be changed with the LAE model BR1 version of the control.
WHY: Changing readout will assist with customer application.
HOW TO CHANGE dISPlAY REAdOUT FROM FAHRENHEIT TO CElSIUS:
STEP 1 - To change the display, press and hold the Info button and the Stand-by button atthesametime.“MdL”willappear. See image 1.
STEP 2 - Push the Down button until“ScL”appears. See image 2.
STEP 3 - Press and hold the Info button toseethe“readoutscale”.See image 3.
STEP 4 - While pressing and holding the Info button , press the up or down buttontochangethe“readoutscale".See image 4.
STEP 6 - Wait 30 seconds for the display to show temperature. Seeimage5.
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LAEControl
Manual Activation Up Button
Info / Set PointButton
Stand-ByButton
Manual Defrost / Down Button
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1
HOW TO dISPlAY PRObE TEMPERATURES:
STEP 1 - To display T1 temperature, press and release the info button .“t1”willappear.Seeimage1.
STEP 2 - Press and hold the info button . This is the temperature of the T1 Probe. See image 2.
STEP 3 - By releasing the info button ,“t2”willappear.Pressandhold the info button to display the temperature of the T2 probe.
STEP 4 - By releasing the info button again,“t3”willappear.Pressand hold the info button to display the temperature of theT3probe.(IfprobeT3isnotactivated,“t3”willnotappearof thedisplay.)
dISPlAYING TEMPERATURE PRObES, T1, T2, T3:
WHY: To display temperature probe readings in different locations of the cabinet.
dISPlAY COdES
Display Defrost in progress Room high temperature alarm Controller in stand-by Room low temperature alarm Door open alarm Probe T1 failure Instant Probe 1 temperature Probe T2 failure Instant Probe 2 temperature Probe T3 failure
Instant Probe 3 temperature Maximum probe 1 temperature recorded Minutes of the Real Time Clock Minimum probe 1 temperature recorded hours of the Real Time Clock Keypad state lock
If current SPL is set for 20 degrees F,the formula is (X-32) / 1.8
(20-32) / 1.8 = -6.7 Celcius
For every model / version of the LAE controller,
ALL parameters with a formula shown need to be
converted for Celsius applications.
LAE Controller Parameter Settingsfor Celsius
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controlprobe=returnair defrostprobe=coil
dANFOSS ElECTRONIC CONTROl REFRIGERATOR WITH dIGITAl dISPlAY GENERAl SEqUENCE OF OPERATION
1. Cabinet is plugged in. a. Interior lights will illuminate on glass door models only. If the lights do not come on verify the light switch is in
the“ON”position.Soliddoorcabinetsmayormaynothavelightsthatmaybecontrolledbythedoorswitch. b. Cabinet will start in a Defrost Cycle. The duration for defrost will be a minimum of 4 minutes and a maximum of
60 minutes. c. TheDanfossControlDisplaywillilluminateshowing“deF”.
2. The Danfoss control is preprogrammed to initiate defrost every 4 hours of compressor run time. If deemed necessary by the Danfoss control additional defrost may occur at unspecified times.
a. At this time the, evaporator fans will continue to run but the compressor will turn off. Some cabinets may also change the rotation of the reversing condenser fan motor.
b. Once a preprogrammed temperature of the evaporator coil is reached, the Defrost Cycle will terminate and the 2 minute delay will start.
c. After the 2 minute delay the compressor will restart. d.TheDanfossControlDisplaywillcontinuetoshow“deF”foranadditional30minutes.
3.TheDanfosscontrolwillcyclethecompressorandtheevaporatorfan(s) on and off determined by the Set-Point and Differential temperatures.
a. The Set-Point is the adjustablepreprogrammedtemperaturewhichshutsoffthecompressorandevaporatorfan(s).This is not the programmed cabinet temperature.
b. The Differential is the non adjustable preprogrammed temperature that is added to the Set-Point temperature that willstartthecompressorandevaporatorfan(s).
c. The Danfoss control is designed to read and display a cabinet temperature not a product temperature. This cabinet temperature may reflect the refrigeration cycle of the Set-Point and its Differential. The most accurate temperature on a cabinets operation is to verify the product temperature.
Example: If the Set-Point is 34°F/1.1°C and the Differential is 6°F/3.3°C
(Set-Point) 34°F + 6 (Differential) = 40°F
Or
(Set-Point) 1.1°C + 3.3 (Differential) = 4.4°CThe compressor will cycle off 34°F/1.1°C and back on at 40°F/4.4°C
dANFOSS ElECTRONIC TEMPERATURE CONTROl GENERAl SEqUENCE OF OPERATION
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dANFOSS ElECTRONIC CONTROl REFRIGERATOR WITHOUT dIGITAl dISPlAY GENERAl SEqUENCE OF OPERATION
1. Cabinet is plugged in. a. Interior lights will illuminate on glass door models only. If the lights do not come on verify the light switch is in the
“ON”position.Soliddoorcabinetsmayormaynothavelightsthatmaybecontrolledbythedoorswitch. b. Cabinet will start in a Defrost Cycle. The duration for defrost will be a minimum of 4 minutes and a maximum of
60 minutes.
2. The Danfoss control is preprogrammed to initiate defrost every 4 hours of compressor run time. If deemed necessary by the Danfoss control additional defrost may occur at unspecified times.
a. At this time, the evaporator fans will continue to run but the compressor will turn off. Some cabinets may also change the rotation of the reversing condenser fan motor.
b. Once a preprogrammed temperature of the evaporator coil is reached, the Defrost Cycle will terminate and the 2 minute delay will start.
c. After the 2 minute delay the compressor will restart.
3.TheDanfosscontrolwillcyclethecompressorandtheevaporatorfan(s)onandofftogether. a. The temperature control is sensing the discharge air temperature. b. Thetemperaturecontrolshouldbesetonthe#4or#5. c. Thewarmestsettingis#1,thecoldestis#9,and#0istheoffposition. d. The thermometer is designed to read and display a cabinet temperature not a product temperature.
This cabinet temperature may reflect the refrigeration cycle determined by the temperature control. The most accurate temperature on a cabinets operation is to verify the product temperature.
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ClEANING THE CONdENSER COIl
When using electrical appliances, basic safety precautions should be followed, including the following:
TOOlS REqUIREd
STEP 1 - Disconnect power to unit.
STEP 2 - Take off grill assembly located in one of three locations (seepictures1-3).
STEP 4 - Clean off accumulated dirt from condensing coil with a stiff bristle brush.
STEP 5-Liftcardboardcoverabovefanatplasticplugsandcarefullyclean condenser coil and fan blades.
STEP 6 - After brushing condenser coil vacuum dirt from coil, and interior floor.
STEP 7 - Replace cardboard cover. Carefully slide compressor assembly back into position and replace bolts.
STEP 8 - Reinstall louver assembly onto unit with appropriate fas-teners and clips. Tighten all screws.
STEP 9 - Connect unit to power and check to see if condenser is running.
• PhillipsScrewdriver
• StiffBristleBrush
• AdjustableWrench
• AirTankorCO2Tank
• VacuumCleaner
1 2
3
IMPORTANT WARRANTY INFORMATION
Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in compressor failure, product loss, and lost sales, which are not covered by warranty.
If you keep the Condenser clean you will minimize your serviceexpense and lower your electrical costs. The Condenser requires scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust, lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part &CompressorFailures,ProductLoss,andLostSales.
Proper cleaning involves removing dust from the Condenser. By using a soft brush, or vacuuming the Condenser with a shop vac, or using CO2,nitrogen,orpressurizedair.
If you cannot remove the dirt adequately, please call your refrigera-tion service company.
On most of the reach-in units the condenser is accessible in the rear of the unit. You must remove the cabinet grill to expose the Condenser.
The Condenser looks like a group of vertical fins. You need to be able to see through the condenser for the unit to function at maximum capacity. Do not place filter material in front of condensing coil. This material blocks air-flow to the coil similar to having a dirty coil.
THE ClEANING OF THE CONdENSER IS NOT COVEREd bY THE WARRANTY!
HOW TO ClEAN THE CONdENSER:
1. Disconnect the electrical power to the unit.
2. Remove the louvered grill.
3. Vacuum or brush the dirt, lint, or debris from the finned condenser coil.
4. If you have a significant dirt build up you can blow out the condenser with compressed air.
(CAUTION MUST bE USEd TO AVOId EYE INjURY. EYE PROTECTION IS RECOMMENdEd.)
5. When finishedbesure to replace the louveredgrill.Thegrillprotects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call TRUE Manufacturing at 636-240-2400 or 800-325-6152 and ask for the Service Department.DirecttoServiceDepartment1(855)372-1368.ServiceDepartmentAvailability Monday-Thursday 7:00 a.m. to 7:00 p.m., Friday 7:00 a.m. to 6:00 p.m. and Saturday 8:00 a.m. to 12:00 p.m. CST.
Condensing Unit
Airflow
Condenser
MAINTENANCE, CARE, ClEANING
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STAINlESS STEEl EqUIPMENT CARE ANd ClEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces.
STAINlESS STEEl OPPONENTS
There are three basic things which can break down your stainless steel’spassivitylayerandallowcorrosiontorearitsuglyhead.
1. Scratches from wire brushes, scrapers, and steel pads are just afewexamplesofitemsthatcanbeabrasivetostainlesssteel’ssurface.
2. Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on what part of the country you live in. Hard water can leave spots. Hard water that is heated can leave deposits if left to sit too long. These deposits can cause the passive layer to break down and rust your stainless steel. All deposits left from food prep or service should be removed as soon as possible.
3. Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to use.
8 STEPS THAT CAN HElP PREVENT RUST ON STAINlESS STEEl:
1. USING THE CORRECT ClEANING TOOlS
Use non-abrasive tools when cleaning your stainless steel products.Thestainlesssteel’spassivelayerwillnotbeharmedby soft cloths and plastic scouring pads. Step 2 tells you how to find the polishing marks.
2. ClEANING AlONG THE POlISH lINES
Polishing lines or “grain” are visible on some stainless steels.Always scrub parallel to visible lines on some stainless steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.
3. USE AlKAlINE, AlKAlINE CHlORINATEd OR NON-CHlORIdE CONTAINING ClEANERS
While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice of non-chloride cleaners.Ifyouarenotsureofyourcleaner’schloridecontentcontact your cleaner supplier. If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners containing quaternary salts as they can attack stainless steel, causing pitting and rusting.
4. WATER TREATMENT
To reduce deposits, soften the hard water when possible. Installation of certain filters can remove corrosive and distasteful elements. Salts in a properly maintained water softener can be to your advantage. Contact a treatment specialist if you are not sure of the proper water treatment.
RECOMMENdEd ClEANERS FOR CERTAIN SITUATIONS / ENVIRONMENTS OF STAINlESS STEEl
A. Soap, ammonia and detergent medallion applied with a cloth or sponge can be used for routine cleaning.
B. Arcal20,Lac-O-NuEcoshineappliedprovidesbarrierfilmforfingerprints and smears.
C. Cameo, Talc, Zud First Impression is applied by rubbing in the direction of the polished lines for stubborn stains and discoloring.
D. Easy-offandDe-GreaseItovenaidareexcellentforremovalson all finishes for grease-fatty acids, blood and burnt-on foods.
E. Any good commercial detergent can be applied with a sponge or cloth to remove grease and oil.
F. Benefit, Super Sheen, Sheila Shine are good for restoration / passivation.
NOTE: The use of stainless steel cleaners or other such solvents is not recommended on plastic parts. Warm soap and water will suffice.
5. MAINTAINING THE ClEANlINESS OF YOUR FOOd EqUIPMENT
Usecleanersattherecommendedstrength(alkalinechlorinatedor non-chloride). Avoid build-up of hard stains by cleaningfrequently. When boiling water with your stainless steel equipment, the single most likely cause of damage is chlorides in the water. Heating any cleaners containing chlorides will have the same damaging effects.
6. RINSE
When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe standing cleaning agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the passivity film on stainless steel.
7. HYdROCHlORIC ACId (MURIATIC ACId) SHOUld NEVER bE USEd ON STAINlESS STEEl
8. REGUlARlY RESTORE/PASSIVATE STAINlESS STEEl
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COMPOSITE CUTTING bOARd MAINTENANCE
Please see comments from Supplier regarding composite cutting boards below.
RE: Composite Cutting Boards Manufactured From Richlite Material and Warping.
material, simply turn the board over on a regular scheduled basis. Warping is caused by continued moisture and temperature differenc-es on the top and bottom of the boards. By turning the board over, this will allow both sides of the board to receive the same exposure.
NOTE: Because lid pin screws are designed to be removable for cleaning, it is important these are checked periodically to assure they are tight.
STEP 1
Check to see if lid assembly screws are tight. See Image 1.
STEP 2
Use screwdriver to tighten screws into place. See Image 2.
STEP 3
Make sure that screws are secure.
GENERAl MAINTENANCE
1 Inside 2 Outside
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CHIllER HOSE (TSSU-27-12M-C MOdElS ONlY)
KIT CONTENTS
• HoseCleaningBrush
TOOlS REqUIREd
• SlottedScrewdriver
• NeedleNosePliers
• Hex-HeadNutDriver
WARNING: POWER MUST bE dISCONNECTEd bEFORE bEGINNING THIS PROCEdURE.
A. Removethecondimentpans.(Fig,1)
B. Removetheshelvingfromtheunit.(Fig2)
C. Using needle-nosed pliers remove the right or left pilaster as needed.(Thiswillprovideclearancetopullrightorlefthousingawayfromevaporator).(Fig.3)
D. Using a hex-head nut remover, remove right or left C-clamps asneededfromchillerhose.(Removeclampsfrombothendsoftheassembly).(Fig.4)
E. Back off four slotted thumb screws and remove evaporator housing.(Fig.5)
NOTE: Note the proper position of the flexible tubing on top of evaporator. (SeeFig.6).Hosewillneedtoberepositioned in thesame area to ensure proper conditioned air circulation.
F. Gentlypullhousingfromtherightorleftsideandworkforwardinordertoaccesstheflexiblehose.(Fig.6)
G. Routthebottlebrushthroughtherearoftheflexiblehoseandpushcontentsforward.(Fig.7)
H. Reverse the procedures as outlined above.
NOTE: Replace flexible hose in the original position as indicated in Fig. 6. Failure to replace properly will result in compromised unit operation.
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6
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FOR AddITIONAl MAINTENANCE INSTRUCTION, PlEASE VISIT THE MEdIA CENTER AT WWW.TRUEMFG.COM
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THIS WARRANTY ONlY APPlIES TO UNITS SHIPPEd FROM TRUE’S MANUFACTURING FACIlITIES AFTER jUlY 1, 2014.
THREE YEAR PARTS & lAbOR WARRANTY
AddITIONAl TWO YEAR COMPRESSOR WARRANTY
404A/134A COMPRESSOR WARRANTY
WARRANTY ClAIMS
WHAT IS NOT COVEREd bY THIS WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal and properuseandmaintenanceserviceasspecifiedbyTRUEanduponproper installationandstart-up inaccordancewiththe instructionpacketsuppliedwitheachTRUEunit. TRUE’sobligationunderthiswarrantyislimitedtoaperiodofthree(3)yearsfromthedateoforiginalinstallationor39monthsaftershipmentdatefromTRUE,whicheveroccursfirst.AnypartcoveredunderthiswarrantythataredeterminedbyTRUEtohavebeendefectivewithinthree(3)yearsoforiginalinstallationorthirty-nine(39)monthsaftershipmentdatefrom manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does not cover issues caused by improper installation or lack of basic preventative maintenance which includes regular cleaning of condenser coils.
InadditiontotheThree(3)yearwarrantystatedabove,TRUEwarrantsitshermeticallyandsemi-hermeticallysealedcompressortobefreefromdefectsinbothmaterialandworkman-shipundernormalandproperuseandmaintenanceserviceforaperiodoftwo(2)additionalyearsfromthedateoforiginalinstallationbutnottoexceedfive(5)yearsandthree(3)months after shipment from the manufacturer.CompressorsdeterminedbyTRUEtohavebeendefectivewithinthisextendedtimeperiodwill,atTRUE’soption,beeitherrepairedorreplacedwithacompressororcompressorpartsof similar design and capacity.Thetwo(2)yearextendedcompressorwarrantyappliesonlytohermeticallyandsemi-hermeticallysealedpartsofthecompressoranddoesnotapplytoanyotherpartsorcomponents,including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or any other electrical component, etcetera.
The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call TRUE technical service department (855-372-1368).Failuretocomplywithrecommendedlubricantspecificationwillvoidthecompressorwarranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an exact replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet, proof of purchase, date of instal-lation, and all pertinent information supporting the existence of the alleged defect. In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.Anyactionorbreachofthesewarrantyprovisionsmustbecommencedwithinone(1)yearafterthatcauseofactionhasoccurred.
TRUE’ssoleobligationunderthiswarrantyislimitedtoeitherrepairorreplacementofparts,subjecttotheadditionallimitationsbelow.Thiswarrantyneitherassumesnorauthorizesanyperson to assume obligations other than those expressly covered by this warranty.NOCONSEQUENTIALDAMAGES.TRUEISNOTRESPONSIBLEFORECONOMICLOSS;PROFITLOSS;ORSPECIAL,INDIRECT,ORCONSEQUENTIALDAMAGES,INCLUDINGWITHOUTLIMITATION,LOSSESORDAMAGESARISINGFROMFOODORPRODUCTSPOILAGECLAIMSWHETHERORNOTONACCOUNTOFREFRIGERATIONFAILURE.WARRANTYISNOTTRANSFERABLE. Thiswarranty isnotassignableandappliesonly in favorof theoriginalpurchaser/user towhomdelivered. ANYSUCHASSIGNMENTORTRANSFERSHALLVOIDTHEWARRANTIESHEREINMADEANDSHALLVOIDALLWARRANTIES,EXPRESSORIMPLIED,INCLUDINGANYWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.IMPROPERUSAGE.TRUEASSUMESNOLIABILITYFORPARTSORLABORCOVERAGEFORCOMPONENTFAILUREOROTHERDAMAGESRESULTINGFROMIMPROPERUSAGEORINSTALLATIONORFAILURETOCLEANAND/ORMAINTAINPRODUCTASSETFORTHINTHEWARRANTYPACKETPROVIDEDWITHTHEUNIT.RELOCATIONOFCABINETFORREPAIR:Trueisnotresponsibleforthecosttomoveacabinetforanyreasonfromitspositionofoperationonthecustomer’spremisestomakeawarranty repair. RESIDENTIALAPPLICATIONS:TRUEassumesnoliabilityforpartsorlaborcoverageforcomponentfailureorotherdamagesresultingfrominstallationinnon-commercialorresidentialapplications.ALTERATION,NEGLECT,ABUSE,MISUSE,ACCIDENT,DAMAGEDURINGTRANSITORINSTALLATION,FIRE,FLOOD,ACTSOFGOD.TRUEisnotresponsiblefortherepairorreplacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood,oractofGod.IMPROPERELECTRICALCONNECTIONS.TRUEISNOTRESPONSIBLEFORTHEREPAIRORREPLACEMENTOFFAILEDORDAMAGEDCOMPONENTSRESULTINGFROMINCORRECTSUPPLYVOLTAGE,THEUSEOFEXTENSIONCORDS,LOWVOLTAGE,ORUNSTABLESUPPLYVOLTAGE. NOIMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE: THEREARENOOTHERWARRANTIES,EXPRESSED, IMPLIEDORSTATUTORY,EXCEPTTHETHREE(3)YEARPARTS&LABORWARRANTYANDTHEADDITIONALTWO(2)YEARCOMPRESSORWARRANTYASDESCRIBEDABOVE.THESEWARRANTIESAREEXCLUSIVEANDINLIEUOFALLOTHERWARRANTIES, INCLUDINGIMPLIEDWARRANTYANDMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE. THEREARENOWARRANTIESWHICHEXTENDBEYOND THE DESCRIPTION ON THE FACE HEREOF.OUTSIDE U.S./Canada: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States/Canada. ThiswarrantyonlyappliestounitsshippedfromTrue’smanufacturingfacilitiesafterJuly1,2014.
WARRANTY INFORMATION (U.S.A & CANAdA ONlY!)TRUE REFRIGERATION