CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 1.

CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 1

Hover over the icon to get more information This feature is in BETA, which means we are testing it as an

option in order to gain user feedback

User checks box to allow registrants to print tickets Click “Create Event”!

Users can now allow registrants to print tickets (BETA version)

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Once someone has registered for the event, they will be able to view and print their tickets from:

• The Registration Confirmation Page

• The Confirmation Email they receive

Clicking either of these links will open a window with a ticket for the registrant as well as each guest (if any)

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Users can now allow registrants to print tickets (BETA version) cont’d

Tickets include: Event Name, Location, and Start time Ticket Holder Name and email address (if main registrant)

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Users can now allow registrants to print tickets (BETA version) cont’d

From the Registration details page, the user can:• Resend the email confirmation to the registrant• Email the registrant with a link to the ticket(s)• View the registrant’s ticket(s)

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Users can now allow registrants to print tickets (BETA version) cont’d

Click “Create an Event”There will be a section where user can choose whether or not a registrant can bring others User clicks “Yes – a registrant can bring others”

• User can allow registrant to add up to 20 other individuals (default is 1)• Clicking the info icon displays the FAQ

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Users can now allow event registrants to register guests

FAQ 3301: Allowing registrants to bring a guest on the registration form

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Select “Yes – there will be a fee” Select the currency for the fee Create different fee options:

• Registrants – fee applies to the registrant themselves• Guests – fee applies to guests only• Everyone – fee can be chosen for anyone registering

Users can charge a different fee for a registrant vs. his/her guest

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If user sets only one fee, it must apply to Everyone If user sets all fees to apply only to Registrants or only to

Guests, an error message displays

Some things to keep in mind about fees

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Collecting a registrant’s guest information

When editing the Registration Form, there will be a “Guest Information” section if the user has allowed guests

User clicks “Guest Information” User may change the Section Label (default is “Guest

Information”) User can create up to 10 fields to collect information

about guests• First Name and Last Name can not be changed and are visible

by default (not required)• 8 custom fields with same functionality as custom fields for

registrant information (Question or Text Block)

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Collecting a registrant’s guest information (cont’d)

Example: Fee Options

Members will only be able to select the fee that applies to them or everyone

The Payment Summary Section will keep track of their total payment

To register a guest, the registrant clicks “add”

Example: Guest Information

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Collecting a registrant’s guest information (cont’d)

Registrant enters guest information

Note: Cannot choose Members fee for guests

Registrant clicks “Add Another” to continue registering people

Payment Summary area will automatically add up the total fee

Registrant can click “Remove” to Undo the addition of a guest

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Collecting a registrant’s guest information (cont’d)

Clicking on the chart will bring you to the Manage Registrations page Hovering over the chart will give the percentages for each category

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New Pie Chart graph distinguishes between Registrants and Guests

There will now be a “Guests” column (when registering guests is allowed) displaying how many guests each registrant is bringing

A “Payment Status” column will now also display on this page

Clicking “details” will bring up all of the registrants’ information, including guest information

New “Payment Amount” Column shows amount paid vs. fee amount

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Payment Status Report

Payment Status report only lists the actual registrant (not guests)

New “Guest of” column allows users to see who is bringing guests

Registration Status Report

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Registration Details Report has three new columns

Registration Details

New “Guest of First Name” and “Guest of Last Name” columns

A “Payment Status” column has been added to the Registration Details report (does not show payment method)

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FAQ 3301: Allowing registrants to bring a guest on the registration form

FAQ 4709: Editing the guest registration form for an event

FAQ 4010: Viewing guest’s information who registered for an event

When an event is published there will be a “Tweet this event” option available below the event URLWhen the SO attempts to use this feature for the first time, there will be an “Allow” option

• SO clicks “Allow”• This takes them to a page where they can enter their login credentials

and allow CTCT to send tweets• Clicking “Allow” on this page will bring them back to CTCT with the

ability to tweet directly from the Event Details Page• “Tweet this event” is now a clickable link

Users can now “tweet” an event directly from the “Event Details” page

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Users can now “tweet” an event directly from the “Event Details” page (cont’d)

Click “Tweet this event” A text box will display with a short URL and text

• User can edit/add to the text• 140 character limit

Click “Tweet” to send

“Tweet this event” will now always be a clickable link

You can tweet an event multiple times

You will need to log into your Twitter account to see the actual “tweet”

FAQ#4655: Tweeting an event

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Users can now “tweet” an event directly from the “Event Details” page (cont’d)

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Customers can use different currencies when charging registrants

Create an Event In the “Is there a FEE to attend your event?” section,

select “Yes” A “My Currency” section will appear with a dropdown of

different currency types 21 currency options All are supported by

PayPal Currency symbol and

three letter code will appear on the Registration form and reports

List of currencies users can select

CAD - $EUR - €GBP - £USD - $JPY - ¥AUD - $NZD - $CHF - FrHKD - $SGD - $SEK - krDKK – krPLN - złNOK – krHUF – FtCZK - KčILS - ₪MXN - $PHP - ₱TWD - $THB - ฿

Canadian DollarsEurosBritish PoundsU.S. DollarsJapanese YenAustralian DollarsNew Zealand DollarsSwiss FrancsHong Kong DollarsSingapore DollarsSwedish KronerDanish KronerPolish ZlotyNorwegian KronerHungarian ForintsCzech KorunaIsraeli New ShekelsMexican PesosPhilippine PesosTaiwan New DollarsThai Baht

21CONFIDENTIAL Copyright © 2010 Constant Contact, Inc.

FAQ 4708: Accepted currency for an event

FAQ 4706: Changing the accepted currency of an event fee