Conference Opening, Grand Ball Room · Breakout Session #3a Title: Utilizing Data: An Overview of Analytics and an Aspiration Research Study Summary: Electronic Medical Record systems

Conference Opening, Grand Ball Room

7:00 a.m. to 9:00 a.m. Registration Check-in

7:00 a.m. to 9:00 a.m. Continental Breakfast

8:00 a.m. to 8:30 a.m. Conference Welcome and Opening Remarks

8:30 a.m. to 9:30 a.m. Key Note Speaker

9:30 a.m. to 10:15 a.m. Sponsor Exhibits / Break

Morning Breakout Sessions 10:15 a.m. to 11:15 a.m. Room Presenters

Breakout Session #1 Title: Improving Outcomes and Efficiencies with AI-Powered Physician-Assistive Solutions Summary: Dr. James Schweigert, CMIO of Spectrum Health, and Quinton Feltner, Vice President of 3M M*Modal, will discuss successes in decreasing physician frustration and burnout with administrative tasks by utilizing advanced technology to improve documentation quality in real time, drive better patient outcomes with in-workflow access to clinical insights, and enhance physician engagement as they interact with Epic. Learning Objectives:

Learn how to successfully implement an Epic-integrated clinical documentation strategy to improve outcomes for physicians and patients, while driving financial and operational goals

Understand key factors in driving physician adoption of technology to diminish physician frustration and burnout while creating time for patient care

Explore an innovative yet effective approach of unifying physician workflows by bringing CDI (clinical documentation improvement) to the front end and proactively close gaps in care

James Schweigert, MD, Spectrum Health Quinton Feltner, Vice President, 3M M*Modal

Breakout Session #2a Title: Population Health Strategies: Reducing Readmissions with Remote Patient Monitoring Summary: Remote patient monitoring allows remote monitoring of patient’s chronic medical conditions allowing intervention as needed with the intent of preventing readmission and/or unnecessary admissions to the hospital and improved patient compliance. Learning Objectives:

Identify benefits of remote patient monitoring by leveraging MyChart and patient tools

Identify how remote patient monitoring can reduce readmissions

Identify opportunities to enhance revenue via a remote patient monitoring program

Breakout Session #2b Title: Leveraging Epic Virtual Visit Technology to Engage Patients Over the Course of Care Summary:

Joshua Salander, MBA, PMP, Consultant, Covenant HealthCare Rachael Renckly, EMR Senior Application Analyst – MyChart, Covenant HealthCare Marie Lee, Program Coordinator, Virtual Care, Henry Ford Health System

Virtual Care technologies, using functionality in Epic, can facilitate patient and caregiver compliance with prescribed, series-based visits in an efficient and effective manner. Henry Ford Health System (HFHS) has developed and successfully implemented innovative, user-focused, outpatient care pathway models in various specialty services that address patient challenges to fully committing to the care plan. Programs that highlight Virtual Care options for care delivery are Prenatal Care, Speech Therapy, and Applied Behavior Analysis (ABA) for caregivers of children with autism spectrum disorder (ASD). Learning Objectives:

Develop innovative applications of virtual care in Epic that can be implemented within their organization

Apply virtual care solutions to increase patient compliance and satisfaction with series-based care

Assess and identify patients and caregivers with significant barriers to care who would benefit from various virtual care pathway solutions

Breakout Session #3a Title: Utilizing Data: An Overview of Analytics and an Aspiration Research Study Summary: Electronic Medical Record systems store a lot of information. This data is often underutilized as many organizations are not aware of how to use it, or they struggle to identify what data is useful to help solve the challenges they face. This session will provide insight on the analytics process, including ways to identify useful data and working through challenges in the data modeling process. The Aspiration IRB Study from Bronson Healthcare Group will be referenced as a practical example to demonstrate the analytics process in action. Learning Objectives:

Describe analytics and provide an overview of the data analytics process

Examine concepts and challenges of data modeling for analytics

Review the Bronson IRB Aspiration Study as a practical example Breakout Session #3b Title: Hospital Acquired Pressure Injury Reduction Initiative Summary: How implementation of Epic's Wound Care Module in partnership with Epic Reporting helped reduce the number of hospital acquired pressure injuries (HAPIs). Learning Objectives:

Wound Module Implementation Benefits

Clarity Report Benefits

Collaboration Between Build and Reporting

Daniel Copenhaver, Business Intelligence Developer, Bronson Healthcare Group James Nichols, ClinDoc Analyst, Bronson Healthcare Group Melissa Medina, Business Intelligence Developer, Bronson Healthcare Group

Breakout Session #4a Title: MyChart Bedside for Mother Baby Units – Reducing Maternal Morbidity and Mortality

Rachel Hlavaty, Application Analyst, Sparrow Health System

Summary: Review of the project that earned Sparrow the ANA-Michigan 2019 Innovation Award. This session will show the positive patient outcomes with MyChart Bedside implementation on our Mother Baby unit. MyChart Bedside was used in an initiative to standardize postpartum education and collect data. Results include increased patient understanding of warning signs for complications and 81% tablet deployment rate. Learning Objectives:

Identify the components and implement the use of technology to maximize patient knowledge and understanding of a diagnosis or condition

Describe the benefits of using standardized education for patients using MyChart Bedside

Summarize the contributing factors used in a successful rollout of patient education using MyChart Bedside on inpatient units

Breakout Session #4b Title: Giving Some Order to Your Milk Bank Orders and Documentation Summary: Simplify the ordering process for neonatal feedings by integrating milk bank orders (breast milk, formula, supplements, and additives) with a third-party milk bank system such as Timeless, and documenting the feedings. Learning Objectives:

Optimize neonatal diet ordering for providers

Simplify build using a guide and process we created

Be able to integrate milk orders with an external inventory and preparation system

Jennifer Hoffman, MD, Sparrow Health System Justin Richardson, Orders Analyst, Bronson Healthcare Group

Breakout Session #5a Title: Mitigating Compliance and Operational Risk in the Fast-Changing Patient Collections Landscape Summary: The introduction and growing adoption of High Deductible Health Plans means that patients are more responsible than ever for rendering payments to health care systems. Offering a secure payment method that seamlessly integrates with existing business processes (from customer care to compliance) has become critical. The panel format will include case studies of different payment integrations and their impact on the overall organizational process. Learning Objectives:

Identify potential areas of intersection between payments and healthcare compliance requirements

Understand how payment technologies can support healthcare compliance obligations in an efficient, minimally disruptive manner

See different payment integration options and their impact on the overall organizational process

Heather Mark, PhD, Director Corporate Compliance & Security, TrustCommerce

Breakout Session #5b Title: Experian Health's Collection Optimization Manager Summary: Increase patient collections, reduce cost to collect, improve patient satisfaction and identify performance improvement opportunities. Learning Objectives:

Increase patient collections

Reduce costs related to collection

Improve patient satisfaction

Steve Millhouse, Vice President, Operations, Experian Health

Breakout Session #6a Title: Forty-Eight Hour Antibiotic Review Summary: Learn how Bronson implemented a workflow within our Epic instance to comply with the CMS 48-hour antibiotic review requirement. Learning Objectives:

Learn how we designed a workflow to meet CMS requirements within the EMR

Discuss how we track compliance and optimized the build for efficiency

Breakout Session #6b Title: Implementing Barcode Medication Administration in the Ambulatory Setting Summary: An overview of how we implemented barcode medication administration in our ambulatory practices, including project rollout, technical needs, training and lessons learned. Learning Objectives:

Understand the best practice components of medication administration with barcode technology

Address barriers related to barcode medication administration

Workflows adjustments pre and post Go-Lives

Peter Magnuson, PharmD, MBA, Willow Analyst, Bronson Healthcare Group Adam Warner, PharmD, Antimicrobial Stewardship Pharmacist, Bronson Healthcare Group Sara Brant, EpicCare Analyst, Bronson Healthcare Group Theresa Aranda, PharmD, Inpatient Willow Analyst, Bronson Healthcare Group

Breakout Session #7a Title: Surviving and Preparing for an Extended, Unplanned Downtime Summary: Lessons learned during an unexpected, extended downtime. Steps taken to prepare for future downtimes which included rebuilding all of our BCA reports, enabling BCA web entry and engaging operations in the process. Learning Objectives:

Assess downtime readiness and potential risks

Identify methods to improve current downtime processes

Collaborate with operations to determine staff readiness for downtimes

Lindsay Simonetti, PharmD, IT Manager – Hospital and HODs, Covenant HealthCare Jill Jarvis, RN, Progressive Care Educator, Covenant HealthCare Courtney Ahlberg, Lead Senior ClinDoc Analyst, Covenant HealthCare

Breakout Session #7b Title: Disaster Recovery Preparedness Testing in Epic Summary: In 2018 Bronson executed its first test to move portions of Epic processing from the primary data center to the disaster recovery data center. As part of this test we included an extended planned downtime to assist the clinical areas in practicing for an actual disaster recovery event. Learning Objectives:

Overview of Disaster Recovery event and goals

Technical aspects

Planning, communication, and coordination of event

Ron Meyers, Project Manager, Bronson Healthcare Group Eric Hoard, Linux/Unix/AIX Engineer III, Bronson Healthcare Group Karl Lewis, IT Manager, Bronson Healthcare Group

Breakout Session #8a Title: Risk Identification and Capture at the Point of Care Summary: Key Consideration and best practices for improving accurate documentation and coding of chronic conditions. Learning Objectives:

Provide education and background on risk adjustment methodologies and the importance of accurate and complete documentation and coding

Share best practices for provider workflow and ambulatory configuration to support for efficient capture of risk adjusted chronic conditions

Discuss strategies to increase provider engagement and to support change management

Breakout Session #8b Title: Interprofessional Skills to Thrive and Survive in the Next 5 Years Summary: To help better prepares nurses and the interprofessional team for care coordination, we must advance system thinking to drive high quality, patient-centered care. We will dive into the skills needed in the next 5 years and what tools can be used to support these new models of care. Learning Objectives:

Enhancing care coordination among the interprofessional team

What skills do nurses need in the next 5 years

What tools can be used to support the new models of care

Bradley Howard, MD, Executive Vice President, Optum Donna Mayo, RN, MSN, Senior Director Informatics, Elsevier Karen Lane, RRT, BS Clinical Informatics Senior Manager, Elsevier

Midday Program 11:45 a.m. to 1:00 p.m., Grand Ball Room

11:45 a.m. to 12:30 p.m. Lunch Service

12:00 p.m. to 1:00 p.m. Epic Speaker(s)

First Afternoon Breakout Sessions 1:15 p.m. to 2:15 p.m. Room Presenters

Breakout Session #9a Title: Improving workflows for ordering, refilling, and educating patients about diabetes equipment and supplies.

Emily Weatherup, Program Director for Adult Diabetes Education, Michigan Medicine

Summary: Building diabetes equipment and supply orders as medications which automatically fax a requisition has increased physician happiness and decreased supplier rejection of orders. We fax a custom requisition to each supplier to assure that they are receiving the information required to fill the order. We have also increased education workflows for patients with a new/upgraded pump/CGM by implementing an In Basket and task based workflow. Learning Objectives:

Discuss how standard Epic tools can be used to reduce workflow pains when ordering and reordering complex supply and equipment orders

Explain how order transmittal can be leveraged to auto fax requisitions based on order details and how InBasket messages can be used to engage patient education

Describe how custom development can be used to create order requisitions that increase readability for vendors

Breakout Session #9b Title: Empowering Physicians Through Epic Efficiency Summary: Hear how Lakeland engaged physicians to teach their peers Epic efficiencies. Learning Objectives:

Learn about the development and implementation process for a provider efficiency program.

Explain the process of lessons learned and future development

Hear satisfaction statistics and proven use cases

Marie Phillips, Senior Orders Analyst, Michigan Medicine Heather Hollerbach, EHR Senior Instructional Designer, Spectrum Health Lakeland Shannon Brown, PA-C, Spectrum Health Lakeland Jon Osburn, MD, Spectrum Health Lakeland

Breakout Session #10a Title: E-Consults, driving efficiency in referrals and care coordinators Summary: With the adoption of E-Consults, a primary care physician can communicate with a specialist through In Basket messages to ensure efficiency and coordinated care delivery. Learning Objectives:

Understand overall workflow and operational impact including requesting an E-Consult, E-Consult activity placement, navigator functions, In Basket functionality, and department communication

Recognize behind the scenes components - Assigning Security, who receives and should respond to E-Consult messages, new encounter type setup, and SmartData Elements for usage tracking

Identify troubleshooting and ongoing maintenance requirements Breakout Session #10b Title: Leveraging Epic to Operationalize Asynchronous Virtual Care Options

Marcella Lester, IT Architect, Henry Ford Health System Courtney Stevens, Director Virtual Care, Henry Ford Health System Taylor Collins, Program Coordinator, Henry Ford Health System

Summary: Promote and expand asynchronous virtual care capabilities including E-Consults, E-Visits and Virtual Post Op Follow Up appointments. Learning Objectives:

Gain knowledge of the options Epic has available for asynchronous virtual care offerings.

Exposure to best practices and lessons learned in expanding virtual care programs

Develop next steps for introducing or implementing asynchronous virtual care offerings within their organization

Jessica Clarey, Program Coordinator, Virtual Care, Henry Ford Health System

Breakout Session #11a Title: Make Data Available at the Right Time Summary: Bronson's key strategies call for analytics as a tool to survive the ever changing healthcare landscape. Enabling a self-service data delivery system improved customer service and reduced the ad-hoc data requests. Identifying "knowledge workers" outside IT provides the cornerstone to evolve analytic maturity at Bronson. Learning Objectives:

Living with constant change

People are key

Leveraging existing investments Breakout Session #11b Title: Throwing out our Magic 8 Ball Strategy - Helping Operations Identify their Reporting Needs Summary: Learn how Spectrum Health's Cogito team worked with Business Owners across the organization to ensure they had the reporting content they needed to run their business through "Post Adoption Tours". Learning Objectives:

Learners will be able to create a successful Reporting Tour at their organization

Learners will be able to ensure that operational leaders have all the reporting they need.

Learners will be able to prepare reporting content guides and hold successful reporting content labs

Sheila Britney, IT Manager, Bronson Healthcare Group Alison Kossuth, Cogito Project Manager, Spectrum Health Tracy Samp, Clinical Reporting Manager, Spectrum Health

Breakout Session #12a Title: Epic's EVS & Transport Application Summary: Implementation of Epic's EVS & Transport application with mobile devices. Learning Objectives:

Provide overview of implementation timeline, build effort, clinical involvement, project team selection, meeting cadence, etc.

Tyler Lambert, Project Manager, Covenant HealthCare Tom Meyer, Manager of Patient Logistics, Covenant HealthCare Denise Weidman, EMR Application Analyst, Covenant HealthCare

Give clinical & IT leadership an overview of key decision points and things to consider when implementing this application

Demonstrate workflow and highlight opportunities that improved efficiency

Breakout Session #12b Title: Supporting Aide Co-Signing Using the Remote Client Summary: A demonstration on creating a workflow to support the co-signing of Aide visits from the remote client. Learning Objectives:

Create a "Co-sign" SmartForm in SmartForm Designer and add it to Aide visits in Text

Create a flowsheet that includes the answer to the question on the Co-sign SmartForm

Update Epic Home Health security class to allow them to addend other users contacts and create a reporting Workbench report for Back Office staff to monitor co-sign status

David Eagle, IT Analyst, Bronson Healthcare Group Bianca Codrean, IT Analyst, Bronson Healthcare Group

Breakout Session #13 Title: Leveraging Technology to Enhance Patient Access Summary: Learn about Lakeland's journey to increase patient engagement by utilizing Epic Access functionality while increasing provider schedule utilization, maximizing eligibility verification, and point of service collections. Learning Objectives:

Understand tools available to prioritize Real Time Eligibility Payor optimization

Empower your patients and registration staff to save time through the use of Epic's eCheck-In, Fast Pass, and MyChart Direct Scheduling

Kimberly Spencer, EHR Senior Analyst Revenue Cycle, Spectrum Health Lakeland Lisa Schmaltz, EHR Senior Analyst Revenue Cycle, Spectrum Health Lakeland

Breakout Session #14a Title: Easier and Faster Way to Access Opioid Dispense Information in Epic Summary: Easier and Faster Way to Access Opioid Dispense Information in Epic Using SSO to MAPS Learning Objectives:

How to implement SSO to MAPS

Simplifying MAPS access for clinicians

Meeting Michigan Regulatory requirements for ordering Opioids Breakout Session #14b Title: Narcan Rescue Reduction using the STOP-Bang tool Summary: Implementing STOP-Bang to reduce Narcan rescues in a perioperative setting.

Mary Griffin, Senior Application Analyst, EpicCare Ambulatory, Henry Ford Health System Marla A. Welch, MPA, OpTime/Anesthesia Analyst, Bronson Healthcare Group

Learning Objectives:

Implementing STOP-Bang can help Narcan rescues in a perioperative setting

Evaluate stakeholders’ involvement in a successful implementation

Build the latest version of the STOP-Bang tools and workflow in Epic

Pete Magnuson, PharmD, MBA, Willow Analyst, Bronson Healthcare Group

Breakout Session #15a Title: Epic Enhancement and Material Triage Process Summary: Triage Process for New Epic Requests or Changes to Epic for Clinical Informatics Liaisons to vet requests before building a proof a concept. Learning Objectives:

Increased staff involvement and streamlined workflow for identifying and evaluating valid request for changes to Epic

Standardized process for documentation of requested changes to Epic

Increased utilization of build team members time and resources Breakout Session #15b Title: Using the Best Practice Advisory Dashboard to Improve Clinical Decision Support Summary: Enhancing Clinical Decision Support tools by leveraging the data available from the BPA Dashboard to improve end-user workflows and promote patient safety. Learning Objectives:

BPA Dashboard Introduction & Configuration

BPA Dashboard Utilization & Customization per Application

Updating BPAs & Measuring Improvements Over Time

Rachel Muneio MSN, RN, Clinical Informatics Liaison, Henry Ford Health System Glenda Sparkman RN, RHIT, Supervisor Clinical Informatics, Henry Ford Health System Lance K. Podsiad, RN, BSN Manager Epic Orders, Henry Ford Health System Heather Devitis, Radiant Analyst, Bronson Healthcare Group James Nichols, ClinDoc Analyst, Bronson Healthcare Group

CIO Breakout

Second Afternoon Breakout Sessions 2:45 p.m. to 3:45 p.m. Room Presenters

Breakout Session #16a Title: Burnout: How EHR Usability Improves Efficiency and Satisfaction Summary: Michigan Medicine’s commitment to reduce and eliminate the stressors of provider burnout led to a productive look at how the organization’s ambulatory faculty were being supported to improve year-over-year efficiency and proficiency with their EHR. This initial investigation revealed non-personal e-mail tip sheets and e-learnings that were not seen of value to the faculty members. As a result, improvements to overall usability of MiChart (Michigan’s branded Epic EHR) were limited and increasingly the EMR was referenced as a primary driver of burnout. Based on faculty’s expressed need to have a diverse portfolio of educational offerings (to address unique learning styles) delivered by individuals who were fluent in specialized, clinic workflows (vs. generic, functionally-focused curriculum), Michigan Medicine developed a

Greta Branford, MD, Michigan Medicine

comprehensive Performance Improvement and Usability Program that balanced both the “what” and “how” of continuous learning. Learning Objectives:

Analyze the stressors of provider burnout that can be addressed through a sustained usability training program

Discuss the key components of a provider-centric usability training program

Describe the partnership between Elite Provider Trainers and Provider Champions that promotes a provider-fluent training environment

Breakout Session #16b Title: Measuring Acute Care Nurses’ Electronic Health Record (EHR) Use Patterns, EHR Satisfaction, and Relationship to Nurse Burnout Summary: Results of a study to explore EHR use patterns by acute care nurses, and the relationship to nurse EHR satisfaction and burnout will be described. Recommendations to reduce EHR burden will be made. Learning Objectives:

Understand the impacts of nursing documentation and its relationship with job satisfaction and burnout for the acute care nurse

Understand correlations between nurse perceptions of EHR/technology and documentation related to quality safe patient care

Learn strategies and metrics to reduce the burden of nursing documentation and improve the acute care nursing EHR experience

Donna Summers, MSN RN-BC, Informatics Nursing, Chief Nursing Informatics Officer, Henry Ford Health System Tom Delind, RT Clinical Informatics Liaison, Henry Ford Health System Julia Stocker, PhD, RN, CNL, University of Detroit Mercy

Breakout Session #17a Title: Implementing and Adapting Social Determinants of Health Summary: In March Michigan Medicine is implementing the Longitudinal Plan of Care of which a key component is a patient’s Social Determinants of Health. While revamping our social determinant of health workflows to meet the Longitudinal Plan of Care requirement we weighed competing priorities, payer requirements, epic customization options, and workflow burden before creating our final workflows. In this session, using a PDCA framework we will share our journey of updating SDOH screening and social history - including requirements and build path decisions, barriers to implementation, and initial measures related to implementation Learning Objectives:

Understand the importance of addressing SDOH when caring for our patients

Identify custom SDOH requirements and Epic foundation social history

Design a comprehensive approach to updated SDOH workflow that meets payer and organizational needs

Elizabeth Seif, Project Manager, Michigan Medicine Molly Wheaton, Application Coordinator, Michigan Medicine

Breakout Session #17b Title: Advance Care Planning Activity - Working with Operations for Success Summary: Presentation of how Sparrow worked with operations to roll out the new advance care planning activity within Epic. Learning Objectives:

Understand how IT and Operations worked together to solve this issue

Customize the Advanced Care Planning activity to fit one’s needs, including reporting

Outline the education model used to assist IT and Operations with policy and toolset changes

Amanda Pifer, App Systems Analyst, Sparrow Health System

Breakout Session #18a Title: Improving Population Health Via Community Outreach After the Water Crisis Summary: Learn about how Hurley Medical Center partnered with Michigan State University and the Flint Registry to use Epic as part of the efforts to address the needs of those affected by the Flint Water Crisis. Learning Objectives:

Use a unique environment strategy for unique needs of the project

Develop a custom registry and metrics

Develop a data quality strategy Breakout Session #18b Title: Medical Examiner Epic Workflow Summary: Epic developed workflow for Genesee County Medical Examiner to receive notifications on case arrivals and clinical documentation within Epic. Learning Objectives:

Notification of Case Arrival

Updating Case Status

Field Documentation

Jessica Coyne, Clinical Informatics RN, Hurley Medical Center Morgan Kelly, Project Manager, Hurley Medical Center Carley Holmes, Application Analyst, Hurley Medical Center Brian Hunter, MD, Hurley Medical Center

Breakout Session #19 Title: Improving Pediatric Sepsis Outcomes with a Novel Alert Allowing Threshold Modifications, Secondary Evaluation Screen, and Sepsis Navigator Summary: As part of the Children's Hospital Association's Improving Pediatric Sepsis Outcomes (IPSO) collaborative, Michigan Medicine convened a multidisciplinary group, and developed an evidence-based and data driven workflow that includes continuous monitoring of validated inputs, trigger alerts which prompt for a secondary nurse screen, automatic

Marie Phillips, Senior Orders Analyst, Michigan Medicine Kera Luckritz, DO, MPH, Michigan Medicine Kimberly Monroe, MD, MS, Michigan Medicine

huddle initiation, a custom sepsis navigator, order sets to standardize care, and a template sepsis note. Learning Objectives:

Describe a high-level workflow approach to reducing pediatric sepsis morbidity and mortality

Explain how existing Epic tools can be used to customize a Best Practice Advisory to evaluate pediatric populations for sepsis risk and initiate clinical care

Discuss implementing a customized workflow to address early recognition and treatment of sepsis

Breakout Session #20a Title: Electronic Signature for Surgical Consent, Opioid Start Talking Form, and Patient Discharge Materials Summary: Henry Ford has implemented the electronic signature tool across multiple applications to obtain both patient and clinician signatures for several documents that are required to ensure the safety and accountability of all parties involved. Learning Objectives:

Demonstrate a general understanding of the benefits of utilizing the e-signature tool within your healthcare system

Knowledge sharing of the build possibilities that are available to obtain this important information from both patients and clinicians

Discuss lessons learned, results, end user & patient feedback, and future goals pertaining to e-signature

Breakout Session #20b Title: Implementing Real-Time Prescription Benefits Inquiry (RTPBI) Summary: Spectrum Health implemented Real-Time Prescription Benefits Inquiry (RTPBI) to offer clinical estimates and alternatives for outpatient medications. This presentation will review the RTPBI implementation project and subsequent work efforts to optimize use of the tool. Learning Objectives:

Identify how Clinical Estimates can be used to impact medication prescribing

Review the components of RTPBI functionality as it pertains to your organization

Examine the implementation, training and troubleshooting considerations as experienced by Spectrum Health

Kelsey Sale, Senior Application Analyst, Henry Ford Health System Ryan Spicuzzi, Senior Application Analyst, Henry Ford Health System Kelly Boyd, Senior Application Analyst, Henry Ford Health System Jonathan Wybo, Pharmacist, Spectrum Health

Breakout Session #21a Title: Integrated Third Party Scanning Solution Summary: Hurley Medical Center integrated with Extract, which is an automated data redaction software. Extract reads documents and is able to attach the document directly to a patient, encounter or order.

Steve Maas, Application Analyst, Hurley Medical Center Robert Mudge, HIS Supervisor, Hurley Medical Center

Learning Objectives:

Time-saving utility

Document type matching

Enhance appropriate document type filing Breakout Session #21b Title: ROI – Transitioning from Reports to Document Templates: Lessons Learned Summary: Lessons learned on the EPIC upgrade and rebuild of Release of Information from print groups and reports to using document templates. Learning Objectives:

Best practices to prepare for the transition to document templates

Why the hybrid build of using both document templates and reports is the best solution for operations

How to reduce impact to Operation workflows during the upgrade transition

Polly Wierzbicki, Senior Analyst, Michigan Medicine Shannon Bellers, HIM Senior Manager, Michigan Medicine

Breakout Session #22 Title: Regulatory Round-Up - Stage 3 and Beyond! Presentation and Round Table Discussion Summary: Discussion of strategies for success in Promoting Interoperability-Stage 3 requirements. Special Topics include: Information Blocking and Clinical Information Reconciliation. Learning Objectives:

Foster collaboration with other Epic users to troubleshoot the ever-changing regulatory environment

Offer insight on Information Blocking and discuss strategies for implementation

Troubleshoot difficult measure performance, including Clinical Information Reconciliation

Nancy McMahon, Regulatory Reporting Analyst, Michigan Medicine Kyle Heckaman, Regulatory Reporting Analyst, Michigan Medicine Alicia Arace, Manager Regulatory & Quality Reporting, Henry Ford Health System

Breakout Session #23a Title: Shining a light on Tumor Registry – 3 ways to streamline Cancer Reporting Summary: This presentation will be Shining a light on specialized tumor registry build and workflow development to promote streamlined utilization of tumor registrar time and decrease manual paperwork process. The goal will be to shoot your Tumor Registrars in to up to date reporting capabilities and leverage Epic communication tools for patient and provider advantages. Goals included: - Decrease Tumor Registry case finding from being 6+mos behind, to being up to date. - Ability to qualify for new Commission on Cancer requirements - Patient advantages in distress screening Learning Objectives:

Gabriella Essenmacher-Ott, Clinical Analyst II, MidMichigan Health

Understand how Tumor Registrars can use Epic to perform their daily functions in a more streamlined fashion

Understand how analysts can modify the Epic system to create a more efficient process for Tumor Registrars efficiency

Explanation of advantages gained from optimizing the Tumor Registrars reporting process

Breakout Session #23b Title: Psychiatric Urgent Care Center Summary: Adapting the medical Epic Urgent Care module to meet the needs of mental health patients seeing psychiatric urgent care at a free standing Behavioral Health Organization Learning Objectives:

Understand key deliverables of a psychiatric urgent care model

Observe Epic Urgent Care available functionality and reports

Create awareness around mental health and treatment access

Cody Pletcher, Epic Willow Inpatient & Urgent Care Analyst, Pine Rest Christian Mental Health Services

CIO Breakout

Conference Closing, Grand Ball Room

3:45 p.m. to 4:15 p.m. Sponsor Booth and Door Prizes

3:45 p.m. to 4:15 p.m. Closing Remarks