YOUR LOGO Concerto Consulting Innovation Management
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YOUR LOGO
Concerto Consulting
Innovation Management
YOUR LOGO
Innovation matters
Complexity, speed and interconnectedness are constantly increasing and so are
the challenges for businesses.
Consumer demands are changing and evolving and
innovation becomes an imperative.
=> Which innovation are we talking about, as it comes
in many shapes and forms?
At CONCERTO we take the broadest
possible view, a 360⁰ view, on…
• Products and Services
• Customers
• Processes
• Channels / New Markets
(Adapted from Mohan Sawhney,
Kellogg’s Business School, Northwestern University)
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How do we define Innovation?
Innovation is the successful implementation of new products/services
to increase customer value
• An idea is not yet an innovation, it only becomes one if it is turned into a
value proposition for customers
• Business innovations driven by internal dimensions like processes and
channels do eventually also lead to increased customer value, be it directly
through better prices, greater delivery speed or increased resources for
R&D
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Our Offering
CONCERTO is a key service provider to help clients to innovate
We put the focus of our clients on their customer value proposition, simply
because this is the reason to have a business in the first place
We believe that customer value is created when customer needs and our
clients capabilities meet
Innovation is a key to delivering better customer value, be it through new
products or new services or a combination of both
This is where we at CONCERTO start to bring in Innovation Management to
assist our clients
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Our Experience, our Approach
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Our Approach: although we follow a clear plan, our methods are scalable to meet
diverse business needs and therefore we are fast in the implementation.
We address both sides of Innovation Management: processes and people dimensions
Hans W. Steisslinger has developed and implemented innovation
management processes in both large and medium-sized multinational corporations. This notably included embedding a culture of entrepreneurialism and innovation within the Personal Care Division of Unilever PLC while a Senior Development Manager. His experience also includes leading the establishment of an innovation management process for cosmetics and pharmaceuticals while R&D Director at Weleda AG. His qualifications include a Ph.D. in Chemistry from Stuttgart University. He is fluent in German and English, and has good working knowledge of Portuguese and French.
Paul Galante has longstanding expertise as a management consultant in
developing organisational capability including innovation mind-set, entrepreneurial organisational culture and leadership. Recent clients have included Nike, Lafarge, Interel, Finalyse, KDDI Telecoms. His qualifications include and MBA from UCLA and a post-graduate in Organizational Psychology from Northcentral University. He is fluent in English, French and Italian.
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Other Core Team Members
Albéric AUGEARD Progam Manager Change & Quality Pfizer Europe Associate Faculty: Center for Creative Leadership Languages:: French, English Masters Audit & Consulting ESCP, Masters Org Design & Effectiveness Fielding
Andreas REUSCH Director Human Resources L’Oréal Germany Vice President Human Resources AOL Europe
Languages: German, English, French
Masters Economics Lausanne, Doctor in Law Fribourg
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Nicola BURTON Global Head of Talent Development at Standard Chartered Bank, UK Director of Organisation Development for Dell in Europe, Middle East and Africa Languages: English Masters Organisational Behaviour London, Masters Gestalt Psychotherapy, London
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CONCERTO´s Approach to Innovation Management
We use a comprehensive framework, which addresses the three key questions
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What
What type of innovation is needed to create new customer value?
What should the innovation portfolio contain?
What is the link to vision, mission and strategy?
Who What defines an innovation culture?
How is an innovation culture embedded in the organization?
Who has which role to play during the innovation process?
How How to actually run the process of innovation and which tools to use?
How to capture open innovation approaches and engage a broader community?
How to configure the virtual and physical infrastructure for people to interact best?
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Why Concerto?
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Expert collaborative partner to executive teams
leading significant change initiatives
Oriented towards both concrete business results
and people commitment to ensure durability
Cross-cultural expertise, so particularly effective
in working in a multinational corporate context
Proven track record with a wide range of
multinationals across many industry sectors, as
well as mid-sized international companies
Core team supported by network of specialists
and other subject matter experts, to provide
technical excellence and/or sector-specific know-
how as necessary
Firm established in 2003, coordinated from
Brussels
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Contact Details
Avenue Franklin Roosevelt, 141
Brussels B1050, Belgium
Telephone +32 (0) 27 32 41 29
www.concerto-consulting.org
Hans Steisslinger + 49 (0) 171 2698 907; [email protected]
Paul Galante +32(0)473 63 00 42; [email protected]
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