Top Banner
Computers Unlimited ® OUR SUPPORT Providing quick and effective solutions to procedural and technical questions.
17
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Computers Unlimited - TIMS Software Support Overview

Computers Unlimited®

OUR SUPPORTProviding quick and effective solutions to procedural

and technical questions.

Page 3: Computers Unlimited - TIMS Software Support Overview

From…

Data Conversion

Implementation

Account ManagementAcquisition Services

Custom Development

Page 4: Computers Unlimited - TIMS Software Support Overview

24-Hour SupportFor When Times Require You To Work Beyond Normal Business Hours.

Page 5: Computers Unlimited - TIMS Software Support Overview

Audiology Supportspecialists are focused on delivering the right answers through education and training,

installation and implementation, data conversions or software customization.

Page 6: Computers Unlimited - TIMS Software Support Overview

Industrial & Medical Supportdata conversions or software customization.

Page 7: Computers Unlimited - TIMS Software Support Overview

Application SupportWe assign a team to manage each facet of your system’s

implementation to meet your exact business requirements.

Page 8: Computers Unlimited - TIMS Software Support Overview

Derek in Application Support is absolutely the best. I cannot

think of one time – for any issue – that Derek has not given

effort. Chris in Application Support was

also amazing, he never gave up until a problem was

resolved.

- Penn Oxygen & Supply Company

100%

Page 9: Computers Unlimited - TIMS Software Support Overview

Technical SupportProviding A Critical Link Between The Operating System And Your Business.

Page 10: Computers Unlimited - TIMS Software Support Overview

Strong in Supporting…

Data conversions and mass updates

Business intelligence models and reports

Systems and networks

Hardware and peripheral devices

Document imaging

Page 11: Computers Unlimited - TIMS Software Support Overview

In addition to telephone support services, our well-rounded team manages all TIMS Software

upgrades, performs on-demand data fixes and installs all hardware purchased after the initial

system implementation.

Page 12: Computers Unlimited - TIMS Software Support Overview

It is always a joy to work with Melissa. I know that I put in a

lot of tickets, but I must say – as a customer – I receive

AWESOME support from your staff!! Thank you for

everything you do!

- John Hopkins Home Care Group

Page 13: Computers Unlimited - TIMS Software Support Overview

Growing Business

Means Growing Data

Decades of software and business

development, along with specific

industry insight, we can successfully

guide you through your acquisitions.

Page 14: Computers Unlimited - TIMS Software Support Overview

Or, growing your business

to meet the demands.

Page 15: Computers Unlimited - TIMS Software Support Overview

Our Service To YouThe relationship continues for day to day issues, whether to solve a

technical problem, or simply to find a better way.

Page 16: Computers Unlimited - TIMS Software Support Overview

Representing well over a century of

experience to serve you.