Complementing Standards by Demonstrating Commitment and Progress Sarah Horton, UX Strategy Lead David Sloan, UX Research Lead Henny Swan, UX and Design Lead
Complementing Standards by Demonstrating Commitment and ProgressSarah Horton, UX Strategy LeadDavid Sloan, UX Research LeadHenny Swan, UX and Design Lead
Screenshot of compliance audit with red “Fail” notations
Common thinking that a site is or is not accessible
Accessibility compliance is a fleeting illusion—like a rainbow
What if we complement technical standards with making a commitment and demonstrating progress?
Accessibility Maturity Continuum• Identify• Prioritize• Inject• Integrate
ADA Scoping Applied to Digital• New digital resource—build accessible• Altering existing resource—fix key features• Removing existing barriers—prioritize and fix
ADA Program Applied to Existing• Get organized• Obtain resource documentation• Conduct audit• Summarize barriers and solutions• Make decisions and set priorities• Maintain documentation• Make changes• Follow up
Demonstrating commitment
Establish leadership and responsibility• Chief Accessibility Officer (CAO)• Director of User Experience/CAO• Accessibility Program Lead• Accessibility Specialist
Commitment through specification of policies and standards
Demonstrating progress
Set a baseline and track progress• Set a standard, e.g.,– Web Content Accessibility Guidelines (WCAG)
2.0• Define scope of applicability, e.g.,– Teaching and learning– Research– External communications and business
processes– Internal communications and business
processes
Commitment through documentation of accessibility
“Academia has Questions and Answers. Industry has Problems and Solutions.”—Paulo Urbano, IHC’14
Problems > Questions > Answers > Solutions
Thank you!@gradualclearing@sloandr@iheni