Complementing Microsoft SharePoint with IBM Connections

©2012 IBM Corporation

"Nothing great was ever achieved without enthusiasm.“ -Ralph Waldo Emerson

© 2012 IBM Corporation 3

Motivation – Creating a platform of engagement

”Engaged employees are more

productive, more profitable, more

loyal.”

”In the best organizations

employee engagement goes

beyond HR initiatives. It is how

they do business.”

Source: http://www.gallup.com/consulting/121535/Employee-Engagement-Overview-Brochure.aspx

”Within the U.S. workforce, Gallup

estimates this cost to the bottom line

to be more than $300 billion in lost

productivity alone.”

© 2012 IBM Corporation 4

Motivation – Creating a platform of engagement

”Engaged employees are more

productive, more profitable, more

loyal.”

”In the best organizations

employee engagement goes

beyond HR initiatives. It is how

they do business.”

Source: http://www.gallup.com/consulting/121535/Employee-Engagement-Overview-Brochure.aspx

”Within the U.S. workforce, Gallup

estimates this cost to the bottom line

to be more than $300 billion in lost

productivity alone.”

71% thinks their employees is the most important asset.

15-25% - annual employee

replacement rate.

200% - avg. Cost of rehiring.

Motivation - Communication and distance

Source: Professors John Carroll and Li Tao, Managerial Psychology, MIT, 2006

Motivation - Communication and distance

Kilde: Professors John Carroll and Li Tao, Managerial Psychology, MIT, 2006

”SOCIAL BUSINESS IS ABOUT COMPRESSING TIME AND DISTANCE”

“An expert is someone sitting far away.” - Ib Rene, Cairo

© 2012 IBM Corporation 8

“… shifts the sources of economic value from ”stocks” of knowledge to “flows” of new

knowledge. In this rapidly changing world, our stocks of knowledge (what we know)

obsolesce more quickly and success depends increasingly on our ability to tap in

expanding and diverse flows of knowledge.”

- Irving Wladawsky-Berger : http://blog.irvingwb.com/blog/2011/02/from-e-business-to-social-business.html

© 2012 IBM Corporation 9

Example Pain Points social business can address Lack of maturity in your existing collaboration solutions –

depriving you of the ability to differentiate yourselves.

Security threats from employees seeking out public or ad-hoc solutions for sharing confidential information.

Challenges around cost – speed and quality of decisions.

Attracting the right people - “Old” ways of working makes your organization less attractive to smart employees.

Information chaos; no-one knows where to look, but they know the information is out there somewhere – ”if we only knew what we know”.

Lack of innovation reduces ability to move into new business areas and - business models.

Solving problems you might not know you have!

Standout organizations

are 57% more likely to

allow their people to use

social and collaborative

tools.

When did you last

manage to get your

point across using 7

bullets with lots of text..?

© 2012 IBM Corporation 10

Characteristics of a Social Business platform

Focused around people not content.

Focused on all types of conversations – not just the e-mail inbox – opening the discussion - the ”Activity Stream”.

Sharing information over sending information.

Establishment of expertise through rating, tagging and transparency.

Social services weaving a social fabric that ties together your disparate initiatives.

© 2012 IBM Corporation 11

Profiles – adding social value to your directory

Status updates – open

the conversation.

An overview of the organisation and what connects people.

An overview of

position in the

organization–

How do we

relate?

What do we have in

common?

© 2012 IBM Corporation 12

Personal social file sharing

One click access

to all my files, all

files explicitly

shared with me,

all files I have

shared and all

files I have access

to.

Social value – an

overview of the value

a piece of content

provided.

Filtrering by tag,

how it is shared,

date etc.

© 2012 IBM Corporation 13

Embedded experience – what I want you to think about…

© 2012 IBM Corporation 14

React to events in 3.

party solutions or other

applications – without

ever leaving your

preferred context.

© 2012 IBM Corporation 15

Embedded experience – another example

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Why IBM Connections - SharePoint migration unlikely now?

Just managed to migrate to SharePoint 2010?

Still running SharePoint 200x and not really considering SharePoint 2013?

See a need to develop your social business – ”@ the speed of the Internet”?

Large investment in vertical solutions with tight back-end integration?

Office 201x upgrade not imminent?

Heterogenuous environment?

© 2012 IBM Corporation 18

Socializing SharePoint Profile card pop-up inside SharePoint – never more than one click away from your co-workers contribution.

© 2012 IBM Corporation 19

Why IBM Connections - ”Social glue”

Do you have a number of succesful web initiatives that utilizes different technologies?

Need to integrate your web initiatives with 3. part solutions lacking a social layer?

Need cross solution integration?

Need to add the social dimension to solutions that do not have the social dimension in them, and feel you should only have to add this once?

Access models

Social services

“Phonebook” SharePoint

…

Intranet

Exte

rnal

ly In

ternally

Tying your web initiatives together with social glue

© 2012 IBM Corporation 21

IBM positions social right in the center of our most expensive piece of IT real estate…our W3 Intranet!

© 2012 IBM Corporation 22

© 2012 IBM Corporation 23

TV2 (Norway)

Challenge: Managing large international televised sport events.

Need: Social project management.

Solution: Connections + Trilog ProjExec.

“We believe that there are even more competent, creative and innovative

employees in our organization than those who are visible to us today. With

a new social collaboration platform we believe that these resources will get

more visible, prosper and create even more value for the organization.”

© 2012 IBM Corporation 24

Social Everywhere

© 2012 IBM Corporation 25

© 2012 IBM Corporation 26 Illustration portrays functionality added in a future product. Subject to change.

© 2012 IBM Corporation 27

Why IBM Connections – A strong Community construct

The community of interest is a very central functionality in IBM Connections.

Need user initiated and user managed communties of interest?

Full functionality in a ”room” defined by common interest.

Ideation blog.

Community activity stream.

Social bridging.

Ideajam or ideation. Present your ideas and recieve feedback. Comment on and enrich coworkers ideas. Vote on the best ideas.

Social bridging. Participate in the dialog in - and outside the firewall. Discuss subjects securely and post them back on the Extranet/Internet.

© 2012 IBM Corporation 29

Why IBM Connections – Full mobile access – dedicated clients

© 2012 IBM Corporation 30

© 2012 IBM Corporation 31

“Very soon, you won't be able to see email and social networking separate. Email will

not die, it will in fact have more flavor and will be more integrated."

- Neha Gupta, senior research analyst, Gartner

“The future of email is social, and the future of social collaboration tools

includes email as an integral part of the enterprise communication suite.”

“The new social email provides both a powerful accelerator for social adoption

and the backdrop for relief from email fatigue.”

- Michael Fauscette, Software Business Solutions Group Leader - IDC

© 2012 IBM Corporation 32

Why IBM Connections - Notes and Domino

As an existing IBM Notes and Domino customer you will appreciate the tight integration.

Exploit entitlement for Connections Files and Profiles services and get started on your social transformation.

Social inbox.

Embedded experience.

Workplace of the future…!

© 2012 IBM Corporation 33

Workplace of the future - today

IBM Notes 9 as it could look when released in 2013.

Illustration portrays functionality in a future product version. Subject to change.

© 2012 IBM Corporation 34

Why you should consider IBM Connections - summary

You have an existing SharePoint investment but are unable or unwilling to upgrade at a sufficiently high pace.

You have a heterogenuous web environment and see the need to tie your solutions together with a ”social glue”.

You would like to integrate 3. party solutions in your activity stream.

You need a stronger community construct than the Community site in SharePoint.

You need full functionality in a mobile client – now.

You are using Notes and Domino.

…you like what you just saw! Why, Arizona, USA – in the middle of nowhere

© 2012 IBM Corporation 35

Example customers that combine SharePoint and IBM Connections

© 2012 IBM Corporation 36

Sogeti – Europes largest SharePoint partner? – use Connections!

"Our people are our most valuable asset. As a multi-national company with 20.000

employees dispersed, from India to the US, we needed a powerful tool to connect

our people and provide them with a social platform to share information and

collaborate. We chose [IBM] Connections because it is a powerful collaboration

platform that goes way beyond simple sharing of documents, and furthermore it is

people centric rather than project or document centric. We believe that this is the

future of collaboration, and we are pleased to be at the forefront of this new trend.“

Luc-Francois Salvador

CEO of Sogeti

© 2012 IBM Corporation 37

“We need to connect people with other people,

not connect people with documents and dead paper!” - Lars Kolind, Jacob Bøtter, UNBOSS*

© 2012 IBM Corporation 38

It is all about the people – meet some from IBM:

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