Competitiveness & the Digital Innovation Opportunities Last Call to Europe 2020 Milano Expo 2015 Peter Lacy Sustainability Global Lead London, UKI
Competitiveness &
the Digital Innovation
OpportunitiesLast Call to Europe 2020
Milano Expo 2015
Peter LacySustainability Global Lead
London, UKI
Major market forces and uncertainties make growth
challenging in a margin squeezed environment
Commodity
Cycles
New Demanding
Customers
Globalization &
Regionalization
Supplier
Risk/Traceability
Global Economic Risk
Government & Politics
Volatility
Uncertainty
Complexity
Ambiguity
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Digital is creating extraordinary new challenges and
opportunities
New Contestable Markets
creating and disrupting industries, markets,
products, services and value chains
Disruptive Speed
product and service development lifecycles
are changing from years or months to weeks
The New Value Equation
companies must simultaneously deliver value
for customers AND society AND shareholders
Digital
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The ME Economy
Creating one to one experience at a scale of
one hundred million
To create superior value compared to
competitors companies must be:
4
Competing to Win in this complex business
environment requires a “Triple A” Advantage
Agile
capabilities, cost base and
operating model
Adaptive
growth and innovation
engines, exploiting the
ecosytsem
Aligned
with stakeholder demands
Triple A
Advantage
Triple A
Advantage
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Creating the Triple A Advantage is a Journey – where
to start on the journey is unique to each organisation
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Fuel for
Growth
A
Responsible
Growth
Create Agility:
• Take out non-working
money and building
new operating models
with lower fixed costs.
• Create operating
models that deliver
greater agility and free
up investments
Be Adaptive:
Develop deep customer insight
Drive profitable revenue growth with current markets, products and services
Develop new growth by making quick and informed decisions on investing and divesting
Leverage an ecosystem of players to enter new markets and build new capabilities
Triple A
Advantage
Create Stakeholder Alignment:
• Secure the license to operate and license to grow companies create a trusted relationship with consumers and customers is the key to long-range competitiveness
AProfitable
Growth
A
Create an
aligned vision
on the what
the future
looks like for
the
organization
Securing your license to operate, innovate & grow for the long-term.
Not just acting in short-term self-interest
Accenture’s “Responsible Growth Framework”
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Society/Stakeholders
ValueValue
CustomerShareholder
Value
Sustainability
as Lens for
Value
Creation
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1
10
100
The link between economic development and
resource use is strong
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Log plot of Resource use and Economic development (2010, 166 countries)1
1 SERI and Dittrich, M. (2014). Global Material Flow Database, World Bank (2014) GDP per capita in current US$ (outliers Mongolia & Bahamas removed)
2 OECD Development Centre, Working Paper No. 285, The Emerging Middle Class in Developing Countries
Reso
urc
e U
se
Economic Development
Tons/Cap
GDP/Cap
10,000 100,000100 1,000
Colombia
China
Bangladesh
Australia
Germany
Chile
Sweden
NigerIndia
!
The supply / demand imbalance is bad news for
business
GDP and commodity price development 1960-2014
Sources: Accenture analysis, The Conference Board, ‘Total Economy Database – Key Findings’, January 2014, http://www.conference-board.org/data/economydatabase/,
The World Bank, ‘World Bank Commodity Price Data (The Pink Sheet)’, December 2014, indexmundi commodities http://www.indexmundi.com/commodities
0
20
40
60
80
100
120
140
1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 2015
Index,
2010=100
1960-2000
+1% growth in GDP
-0.2% commodity price index
2000-2014
+1% growth in GDP
+1.5% commodity price index
GDPEnergy commodities Non-Energy Commodities
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A 4-dimensional view on waste is required to see the
real potential
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Wasted Embedded Values
Components, material
and energy not
recovered at disposal
Wasted Resources
Material and energy that
cannot be continually
regenerated
Wasted Capacity
Underutilized or
unused products
and assets
Wasted Lifecycles
Premature end
of working life of products
Logistics
Product
Use
End of Life
Disposal
Reverse
Logistics
Sourcing
Manufacturing
Marketing
& Sales
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A 4-dimensional view on waste is required to see the
real potential
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Wasted Embedded Values
Increase recycling,
upcycling, component harvesting
and energy recovery
Wasted Resources
Introduce renewable energy
and bio-based fuel, chemicals
and materials
Wasted Capacity
Increase sharing,
co-owning, co-using,
resource pooling, etc
Wasted Lifecycles
Lifecycle services for resell,
maintain, repair, remanufacture, etc.
Logistics
Product
Use
End of Life
Disposal
Reverse
Logistics
Sourcing
Manufacturing
Marketing
& Sales$1.7trillion
$0.6trillion$1.3 trillionElimination potential 2030
$0.9trillion
Accenture and WEF YGL have studied 120
successful circular pioneers
50Executive
Interviews 120Case
Studies
Circular Supply-
Chain
Recovery &
Recycling
Product Life-
Extension
Sharing Platform Product as a
Service
5 Business Models
5 Capability Shifts
Strategy
Innovation & Product Development
Sourcing And Manufacturing
Sales & Product Use
Return Chains
10 Enabling Technologies
Life & Material Sciences
Modular Design Technology
Cloud
Analytics
Mobile
Social
M2M Communication
3D Printing
Trace and Return Systems
Advanced Recycling Tech
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In our research we found five circular economy
business models
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Business models of
the circular
economy
Circular Supply-Chain
Recovery & Recycling
Product Life-Extension
Sharing Platform
Product as a Service
Waste
leakage(eliminate)
Logistics
Product
Use
End of Life
Disposal
Reverse
Logistics
Sourcing
Manufacturing
Marketing
& Sales
Share
C. Remanufacture
A. Resell
B. Repair/Upgrade
C. Returning
byproductsOther
loopCircular
SuppliesB. Waste
as a resource
Product
design
A. Re-/
upcycle
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Logistics
Product
Use
End of Life
Disposal
Reverse
Logistics
Sourcing
Manufacturing
Marketing
& Sales
Three types of technologies are key
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1 Ingrid Pan, ‘Uber’s Breakneck Growth: How the Company Grows and Makes Money’, YAHOO!Finance, June 23, 2014, http://finance.yahoo.com/news/uber-breakneck-growth-company-grows-210007173.html.
2 Barry Levine, ‘Verizon plans to create a sharing platform for virtually anything – not just cars’, Venture Beat, September 8, 2014,
http://venturebeat.com/2014/09/08/verizon-plans-to-create-a-sharing-platform-for-virtually-anything-not-just-cars/
3 Cisco, ‘Corporate Social Responsibility Report’, 2013, accessed November 24, 2014, http://www.cisco.com/assets/csr/pdf/CSR_Report_2013.pdf.
Circular Economy enabling technologies
Product design
CloudDigital
Enabling entirely new ways to access and
understand product use-phase and aid
customers in use efficiency
Hybrid
Enabling moving physical objects back
and forth from value chains with digital
services to drive down cost
Engineering
Enabling production and supply of new
types of resources as well as new product
designs to use them
Life & Material sciences
Modular design technology
Analytics
Mobile
Social
M2M Communication
3D Printing
Trace and return
systems
380m supporters for $50 modular
handset to be released in 2015
Uber
$40bn taxi company in 45
countries with zero cars1
Verizon
Launching a share anything
platform starting with cars2
CISCO
$400m refurbished
equipment take
back and
remarketing3
Advanced recycling tech
Waste leakage(eliminate)
Waste
leakage(eliminate)
Logistics
Product
Use
End of Life
Disposal
Reverse
Logistics
Sourcing
Manufacturing
Marketing
& SalesProduct
design
Leading adopters experiment with 5 new business
capabilities
Circular Economy capability shifts
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Source: Circular Economy book project
4. Sales & product use
Excel in lifecycle customer
engagement
1. Strategy
Engage in
circular
ecosystems
Sourcing
3. Sourcing and
manufacturing
Cascade resources
Renault Indra
SKF
5. Return chains
Do opportunity driven take-
back
CISCO
Carlsberg
2. Innovation & product
development
Design for many lifecycles
and users
We have identified a direct potential of up to €40m and to
cover 20% of current material use with secondary sources
Sustainability Value Levers
Case 1:
How Accenture Strategy is improving a global consumer goods company ‘License to Operate & Grow’ through Circular Economy
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Volume
potential(share of current
material use replaced)
Value
potential(full value of return
material flow)
Scope of
collection
20% €450m
Profit
potential(recovered bottom
line opportunity)
€40m
7% €200m €7m
Beyond 2020
Manage flow of all
types of home
furnishing products
Up to 2020
Manage flow of
internal waste &
post-consumer
packaging and
textiles€100m additional value opportunity
identified in the long term from
leveraging the Resource Chain
platform for other benefits
New Products/
Services
Incre
ase
positiv
eR
educe
negative
Current value Future value
License to Operate
License to Grow
Differentiation
/ Intangibles
Resource
Efficiency
Risk
Mitigation
• Driving upgrade
in Range &
supply
• Boost in Brand
image
• Driving
efficiency &
volume
• Controlling
resource
challenge
Accenture Strategy identified $28bn in potential new revenues across
30 opportunities, as well as significant outcomes for society
Sustainability Value Levers
Case 2
How Vodafone is using sustainability challenges as an opportunity for growth in new markets for digital products & services
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New Products/
Services
Incre
ase
positiv
eR
educe
negative
Current value Future value
License to Operate
License to Grow
Differentiation
/ Intangibles
Resource
Efficiency
Risk
Mitigation
1.7bnnew connections
• Boost in Brand
image, new
markets
€43 billion reduction in
energy costs
• Stakeholders
alignment in
new markets
€43 billionreduction in
energy costs
$138 billionincrease in
agricultural income
$31 billionincrease in
productivity
Carbon
Connections
Connected
Agriculture
Connected
Worker
Conclusion
$4.5 trillion size of prize through …
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5Business
models
10enabling
technologies5capability
shifts
Five questions to get you started:• What are the risk and opportunities of moving to a Circular Economy?
• What is the core value we deliver to customers?
• How can digital and other technologies deliver this value in new ways?
• What new capabilities are needed to turn the value chain circular?
• How do we time action to capture low hanging fruit and long term disruption?
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