Ruchi Dalal
Ruchi Dalal
Topic Competency Mapping
Definitions of Competencies
Meaning & Definition of Competency Mapping
Design of Competency Mapping
Steps involve in Competency Mapping
Methods of Data Collection for Competency Mapping
Model of Competency Mapping
Benefits of Competency Mapping
Limitations of Competency Mapping
Outline of Presentation.....
CompetenciesUnited Nations Industrial Development Organization (2002)
“A competency is a set of skills, related knowledge and attributes that allow an individual to successfully perform a task or an activity within a specific function or job.”
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According to Lyle M. Spencer and Signer M. Spencer“Competency is an underlying characteristics of an individual that is causally related to Criterion referenced effective and/or superior performance in a job or situation.”
Example of a Competency
Team Work and Collaboration
Must be able to work co-operatively with other individuals and makes valued contributions to the outputs of others in order to assist own team or project to achieve the required outputs.
Behavioural Indicators: Co-operates with team members to resolve problems and achieve goals. Participates in the development of team goals and plans. Supports team members by encouraging participation and listening to
other’s ideas. Acknowledges other’s skills, experience, knowledge, creativity and
contributions. Shares information. Addresses conflicts within the group without the help from the team
leader. Makes contributions that are valued by team members.
Competency MappingMeaning Competency mapping identifies an individual's strengths & weaknesses. The aim is to enable the person to better understand him or herself and to point out where career development efforts need to be directed.
Definition…“Competency Mapping is the process of identifying key competencies for a particular position in an organization and then using it for job evaluation, recruitment, training and development, performance management, succession planning which results in talent induction, management development appraisals, and in identifying training needs.”
Competency Mapping
Motives
Self-Concept
Traits
Skills
Knowledge
Competency Mapping can be defined and Classified as follows:
THE ICEBERG
SEA LEVEL
VISIBLEABOVE SEA LEVEL
INVISIBLEBELOW SEA LEVEL
90 %
10 %
THE ICEBERG
The Iceberg phenomena
is
also applicable
on
human beings …
THE ICEBERG
SEA LEVEL
KNOWLEDGE&
SKILLS
ATTITUDE
UNKNOWN TO OTHERS
KNOWN TO OTHERS
THE ICEBERG
SEA LEVELBEHAVIOR
VALUES – STANDARDS – JUDGMENTS
ATTITUDEMOTIVES – ETHICS - BELIEFS
KNOWN TO OTHERS
UNKNOWN TO OTHERS
Continue…A competency is
an underlying characteristic
of
a person
which enables him/her
to deliver
superior performance
in a given
job, role or situation.
Design of Competency Mapping• It is designed to consistently measure and assess
individual and group performance as it relates to the expectation of the organization and its customers.
• Its is used to identify key attributes like knowledge, skills and behavior attributes that are required to perform effectively in a job classification or an identified process.
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Step- 1 Map competency
Step- 2 Identify Competency
Step- 5 Proposed Performance level
Step- 3 Analyze competency Gap
Step- 4 Decide
Steps involved in Competency Mapping
• Job evaluation based competency mapping involved the following steps.
• The steps involved in competency mapping with an end result of job evaluation include the following.
Step-1• Conduct a job analysis by asking
incumbent to complete a Position Information Questionnaire(PIQ).
Step-2• Using the results of the job analysis,
develop a competency based job description.
Step-3
• With a competency based job description, begin the mapping of competencies throughout human resources processes.
Step-4• Use the results of evaluation to identify
in what competencies individuals need additional development or training.
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Methods of Data Collection for Competency Mapping
5) Observation Method
4) Interview Method
1) Expert Opinion
3) Questionnaire Method
2) Workshops
6) Story Writing Method
7) Critical Incident Technique
10) Focus Group
8) Repertory Grid
9) 360-Degree Survey
11) Case study Method
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Models for Competency Mapping• Competency Modeling has assumed greater
significance in order to optimize not only the HR but also to provide meaningful job understanding to its incumbents.
• Competency Modeling is used for the purpose of decision relating to rewards, promotions and recruitment, training and motivation aspects.
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• A competency mapping a description of skills, traits, experiences and knowledge required for a person to be effective in a job.
• There are three models in mapping the competences which are as follows.
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One-Size-Fits-All Competency Model
Multiple Job Competency Model
Single Job Competency Model
Benefits
• Benefits of Competency Mapping at Organization Level
It help an Organization in assessing the employees against industry or company-recognized standards.
It can reduce training cost and identify needing areas of development.
Continue… It is very effective in identifying development needs
and human resource development. It can help in re-organization and assessment of
receptively organizational changes. The assessment/development centre approach can
improve organizational productivity and the bottom line.
Benefits of Competency Mapping at Individual Level• The individual can undertake self-assessment at
one’s own convenience.• The knowledge and skills of the individual come to
light.• The time required for self-development taken by it
is comparatively much less than taken by any other method of self-development.
Limitation• Difficult to evaluate and analyze the
competencies.• Undefined purpose for mapping. • Not knowing where to lead.• Not able to assess the results accurately.
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