Leading the way; making a difference COMPETENCY MANAGEMENT: Roadblock to Complacency ENOC Seminar Dr Phillip Belcher Marine Director
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Leading the way; making a difference
COMPETENCY MANAGEMENT:Roadblock to Complacency
ENOC Seminar
Dr Phillip BelcherMarine Director
Leading the way; making a difference
Structure of presentation
INTERTANKO and the Human ElementWhy people do not follow rulesComplacency – what does it meanComplacency – tackling the problemCompetency ManagementJoint work with OCIMF
Leading the way; making a difference
International Association of Independent Tanker
Owners
Non-governmental orgest. 1970 in Oslo
Strict membership criteria
210 Members in 40 countries
Champion - Advisor - Forum
Observer Status at IMO, IOPC, UNFCCC, OECD,
UNCTAD
Oslo - London - Washington Singapore - Brussels
Leading the way; making a difference
Our committees
Leading the way; making a difference
Human Element Committee (HEiSC)
Formed in 2005Chaired by Tommy Olofsen OSM 25 seats with members from 15 countriesPlus observers from flag States and IMOMeet twice a year
Leading the way; making a difference
HEiSC aims
Advance the role of the HE in safetyIncrease skills at seaEncourage the recruitment of seafarersReview casualty reports for HE issuesEncourage safety culture at seaDevelop training and education systemsMonitor workplace environmentMonitor seafarer welfare
Leading the way; making a difference
Health and safety in colleges
‘Safer all the way project’Two aims to improve:• Basic safety training at the maritime
academies• Instructor teaching competencies
Outcome: • Better trained and safer seafarers• Reduction in in-house training• Reduction in accidents
Leading the way; making a difference
Safety management
Too much jargon in industryNeeded a book to bring together all the approachesBook summarises main approachesPublished in October 2016
Leading the way; making a difference
Safety management
Too much jargon in industryNeeded a book to bring together all the approachesBook summaries main approachesPublished in October 2016
Leading the way; making a difference
Human Element in INTERTANKO
INTERTANKO’s HE contribution broad and deepHEiSC a mature committeeThe committee is an industry leader in HE issuesWelcome new ideas to work on Committee here to serve members’ needs
Leading the way; making a difference
Complacency
Definition:
A feeling of quiet pleasure or security, often while unaware of some potential danger
A feeling of contentment or self-satisfaction, especially when coupled with an unawareness of danger, trouble, or controversy.
Leading the way; making a difference
Meaning
Content with the situation and unaware of danger.
But why?
Why content and why unaware?
Leading the way; making a difference
Leading the way; making a difference
Leading the way; making a difference
Why Rules are not followed
Lack of knowledgeTaking a short-cutLack of surveillance and enforcement Lack of trustRule could not cover everythingDemonstrate professional skill
Leading the way; making a difference
Professional Skill
They can handle any outcomeIt never goes wrongAbsence of consequences Blind to riskStopped people from thinkingTechnology provides a veneer of security
Leading the way; making a difference
Heogh Osaka
Leading the way; making a difference
Combating complacency
Seafarer buy inEncourage feedbackAvoidance of routineIncrease surveillanceCorrect poor performance
Competence
Leading the way; making a difference
Competence
Competence key to everythingCompetence reduces accidentsCompetence ensures efficient operations
Need to ensure competence does not breed over confidence
Leading the way; making a difference
Competence based training
Traditional system:
• Set list of tasks• Candidate completes a training book• Officer signs them off• Candidate deemed competent
But is that a true measure of competence?Trust? Reliability? Qualifications of the officer?
Leading the way; making a difference
Experience based competence
Time in rank/Co is a measure of experienceExperience is a proxy for competenceTherefore, greater the experience, greater the competence
But.... sometimes experience becomes the only measure
Leading the way; making a difference
A middle way
Combination of tasksTasks must reflect the workThe trainer must be trainedSystem auditableMust also combine with an experience element
Leading the way; making a difference
Way forward
Candidate combines Knowledge and SkillsKnowledge and skills gained through a variety of training methods and experienceCandidate assessed through performance standardsDeemed competent for the role
Leading the way; making a difference
Competence Management CAV WG• Joint INTERTANKO/OCIMF Working Group to review
competence management system. Met Oct 5
Learning from Incidents LLAST WG• New joint accident database and best practice for the
dissemination of the lessons learned• Joint INTERTANKO/OCIMF Working Group met Sept 14
Main INTERTANKO/OCIMF Steering Group• Met on Oct 6 reviewed work of CAV WG and LLAST WG
OCIMF INTERTANKO SAFETY INITIATIVE
Leading the way; making a difference
Focus on tanker core competencies 1. Navigation2. Mooring3. Cargo Operations4. Engineering
Up to each individual company to decide it they want to incorporate the system into their company. Could be an independent system or incorporated into the company’s SMS.
COMPETENCE MANAGEMENT
Leading the way; making a difference
Competency: a roadblock to complacency
Competent crew can combat complacencyCompetent crew can increase efficiencyCompetent crew can increase safety
Competent crew will prevent accidents
Leading the way; making a difference
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