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Learnt over several years.
Learnt in a matter of months.
COMPETENCIES VERSUS SKILLS
COMPETENCIES
SKILLS
SCANS
Formed by U.S. Department of Labor & Education.To determine the kinds of competencies and skills workers must have to succeed in today’s workplace.Surveyed business, organizations, unions, and more.Determined that workplace competency depends on 36 skills.
COMPETENCIES VERSUS SKILLS
Secretary’s Commission on Achieving Necessary Skills
COMPETENCIES VERSUS SKILLS
36 Skills
5 Competencies
3-PartFoundation
COMPETENCIES VERSUS SKILLS
3-Part Foundation
Basic Skills
Thinking Skills
Personal Qualities
1) Reading
COMPETENCIES VERSUS SKILLS
Basic Skills
2) Writing3) Arithmetic / Mathematic4) Speaking
5) Listening
3-Part Foundation
COMPETENCIES VERSUS SKILLS
Thinking Skills
6) Creative Thinking 7) Decision Making 8) Problem Solving9) Seeking things in the mind’s eye
10) Knowing how to learn11) Reasoning
3-Part Foundation
COMPETENCIES VERSUS SKILLS
Personal Qualities
12) Responsibility 13) Self-esteem 14) Sociability15) Self-Management16) Integrity / Honesty
3-Part Foundation
COMPETENCIES VERSUS SKILLS
5 Competencies
Resources
Interpersonal Skills
Information
Systems
Technology
COMPETENCIES VERSUS SKILLS
ResourcesIdentifies, organizes, plans and allocates resources
5 Competencies Group
17) Time
18) Money
19) Material and facilities
20) Human Resources
COMPETENCIES VERSUS SKILLS
Interpersonal SkillsWorking with others
5 Competencies Group
21) Participates as a member of a team22) Teaches others new skills23) Services clients / customers24) Exercises leadership25) Negotiates26) Works with diversity
COMPETENCIES VERSUS SKILLS
InformationAcquires and evaluates information
5 Competencies Group
27) Acquires and evaluates information
28) Organizes and maintains information
29) Interprets and communicates information
30) Uses computers to process information
COMPETENCIES VERSUS SKILLS
SystemsUnderstands complex inter-relationships
5 Competencies Group
31) Understands systems
32) Monitors and corrects performance
33) Improves or designs systems
COMPETENCIES VERSUS SKILLS
TechnologyWorks with a variety of technologies
5 Competencies Group
34) Selects technology
35) Applies technology to task
36) Maintains and troubleshoots equipment
COMPETENCIES VERSUS SKILLS
Behavioral Interviewing
A person’s past performance (in previous roles) is an excellent predicator of their future performance.Interviewer most likely will look for the following three types of competencies:
Content competencies – work / role specificFunctional / transferable skills - used generally with people, information or things, regardless of specific environment.Adaptive or Self-Management skills - personal characteristics
Below are selected career positions with their competencies and skills requirements.
COMPETENCIES VERSUS SKILLS
Risk Manager$145K - $200K
10-15 years of asset-based lending and/or associated risk managementexperience, including a strong background in defining, identifying, evaluating,measuring, approving, managing and reporting risk exposures. Superior judgmentand analytical skills. Solid understanding of leading risk management practices forasset-based lending businesses, including applicable laws and regulations. Abilityto work effectively with others in potentially stressful situations. Stronginterpersonal and communication skills. Strong decision making skills andpersonal conviction. PREFERRED: Strong personnel management skills. Provenexperience building effective teams, including talent recruitment anddevelopment. Experience in related product management and/or clientdevelopment roles. Experience with business unit and/or corporate strategy work.Strong quantitative skills, including familiarity with economic capital allocationtools and methodologies.
COMPETENCIES VERSUS SKILLS
Financial Specialist$35K - $50K
BS or BA preferred. High school diploma or equivalent required. Insuranceand Series 6/63 licenses required or must be willing to obtain. Lendingexperience preferred. Two years direct sales experience within the pastthree years. Proven track record/experience in sales and customer service.Ability to assess customer needs and match products and servicesaccordingly. Effective communication and interpersonal skills necessary.Proven problem solving, conflict resolution, time management, and decisionmaking skills required. Ability and desire to interact in a team environment;must be willing to contribute to team efforts.
Below are selected career positions with their competencies and skills requirements.
COMPETENCIES VERSUS SKILLS
Task / Activity
Participate in team training and problem-solving sessionwith multi-cultural staff of waiters and waitresses. Focus onupcoming Saturday night when local club has reservedrestaurant after midnight for party. Three people cannotwork and team has to address the staffing problem andprepare for handling possible unique requests from the club.
SCANS Competency & Sub-Categories
Interpersonal – Participates as a member of a team, teaches others new skills, serves customers, negotiates, works with diversity.
Foundational SkillsBasic Skills: listening, speaking. Thinking Skills: creative thinking, reasoning, decision making. Personal Qualities:sociability, self-management.
Similar activity in other settingUFSC: Chair Public Relations Committee. Delegates team responsibility for a presentation. Team must divide activities for members that involve preparing advertisement layout, posters, status report, and presenting report.
Other potential activities (o.k. to make up!)
1) Work with team at work to decide who covers upcoming extra holiday hours.
2) Join a team of volunteers to help the homeless.3) Work with student government to plan activities for
student fair.
SCANS Worksheet Example
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