Comparison of COBIT and ITIL

8/13/2019 Comparison of COBIT and ITIL

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Comparison of COBIT

and ITILBy

Thomas Lee &Steve Adams


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What is ITIL

Information Technology InfrastructureLibrary

ITIL consists of a series of books giving

guidance on the provision of quality ITservices, and on the accommodation andenvironmental facilities needed to supportIT. ITIL has been developed in recognition

of organizations' growing dependency onIT and embodies best practices for ITService Management.


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What is ITIL (cont)

Many of ITILs concepts are from fourvolume series called ManagementSystem for Information Systems by

Author named Edward A. Van Schaik.It was compiled in 1985 in IBM,Schaik used reference from

Managing the Data ResourceFunction by Richard L. Nolan (1974)


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History

Originally developed by United KingdomGovernment

ITIL version 1 was developed under CentralComputer and Telecommunications agency(CCTA). It was titled Government InformationTechnology infrastructure ManagementMethodology (GITMM). GITMM was expanded to31 volumes over the year project initially directedby Peter Skinner and John Stewart at the CCTA.The change of title came about due to foreign

interest of GITMM and as guidance and not aformal method. Although ITIL was developed in 1980s, It wasnt

till mid 90s that ITIL was widely adopted.


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Service Support Goals for ITIL

1) Service desk

2) Incident Management

3) Problem Management 4) Change Management

5) Configuration Management

6) Release Management


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Service Delivery Goals for ITIL

1) Capacity management

2) Availability management

3) Financial management of ITservices

4) Service level management

5) IT service continuity management


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Determining need for ITIL

Each Category has specific goal setin order to compare companyscurrent level of service with goals of

subcategories of Service support.Generally speaking more goalscompany is missing the more likely it

is that company need ITIL.


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Levels of ITIL


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Comparison to COBIT

COBIT

Control Focused

Uses IT metrics

Used by auditors inSOX

Critical SuccessFactors

ITIL

Strong concentrationon processes

Security is veryimportantcomponent

Focused on Service

Delivery


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Comparison to COBIT (cont)

Although there are many differentcontrol frameworks out there, manyof them have ITIL at their core. WithCOBIT for example, 45-50% of the

control objectives are covered withinITIL. In particular, ITILs ServiceSupport and Service Deliveryprocesses address almost a dozenspecific control objectives

Troy DuMoulinManaging Consultant

Pink Elephant


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Manager Recommendation

We would recommend that themanagers use some combination ofCOBIT and ITIL

In attempts to comply withSarbanes-Oxley managers must useall resources available to ensure their

IT is being run both efficiently andsecurely


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Citations

http://www.itilcommunity.com/

http://www.itil.org/en/

http://en.wikipedia.org/wiki/ITIL

http://www.itil-officialsite.com/home/home.asp

http://www.itil-itsm-world.com/

http://www.nextslm.org/itil/itil_sarbanes.htm
http://www.itilcommunity.com/http://www.itil.org/en/http://en.wikipedia.org/wiki/ITILhttp://www.itil-officialsite.com/home/home.asphttp://www.itil-officialsite.com/home/home.asphttp://www.itil-itsm-world.com/http://www.nextslm.org/itil/itil_sarbanes.htmhttp://www.nextslm.org/itil/itil_sarbanes.htmhttp://www.nextslm.org/itil/itil_sarbanes.htmhttp://www.nextslm.org/itil/itil_sarbanes.htmhttp://www.itil-itsm-world.com/http://www.itil-itsm-world.com/http://www.itil-itsm-world.com/http://www.itil-itsm-world.com/http://www.itil-itsm-world.com/http://www.itil-officialsite.com/home/home.asphttp://www.itil-officialsite.com/home/home.asphttp://www.itil-officialsite.com/home/home.asphttp://en.wikipedia.org/wiki/ITILhttp://www.itil.org/en/http://www.itilcommunity.com/

Comparison of COBIT and ITIL

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