COMPANY PROFILE (2)

Office Technologies Ltd Ramco Group Industrial Park Mombasa Rd, Nairobi P.O.Box 27574 – 00506 Nairobi, Kenya Email: [email protected] Web: www.officetechnologies.co.ke Tel: (254) 20 804 2780/1 (254) 735 654 239 | (254) 728 888 222

About Office Technologies Ltd

Part of the Ramco Group of Companies, Office Technologies Ltd deals with products and services related with the Office Automation Industry.

Established in 2003, we represent world leaders in innovation and technological fields. This enables us to cater to a large pool of clients through direct and channel sales.

Who we are…

The Ramco Group Companies…

Our Vision & Mission…

Our Vision To become an enterprising distribution entity of quality products and excellent services in the region Our Mission Offering diverse and constantly complementing range of modern technology products, enterprise solutions that satisfy the needs and exceed the expectations of our customers and channel partners through support and exceptional services Our Core Values Quality Every product we promote is guaranteed of a top most quality

Service Excellence To exceed expectations

Commitment We are committed to all our promises

Community Contribute to Society

Integrity In all our operations and dealing, internally & externally

TOSHIBA – Authorized Distributors for Multifunctional Products

CANON – Authorized Distributor for Consumer Imaging Products

DELL – Tier – 1 Partners for Desktops, Laptops & Server Computers & Solutions

RONGDA – Authorized Distributors for Digital Duplicators for East Africa

MERCURY – Authorized Distributor for ICT & Lifestyle Products

INTERMEC – Authorized Partner for Kenya for Mobile Computing Solutions

ROWE – Authorized Distributor for Wide Format Multi-Functional Products for East Africa

HISENSE – Sole Distributors for Climate Control Solutions (air conditioning)

SHARP – Authorized Partners for Sharp Display Media (Interactive White Boards & Display Panels)

Our Partners…

Title and Content Layout with SmartArt

Oct 2003

Jan 2004

Aug 2004

Nov 2004

Aug 2005

July 2007

Jan 2008

Oct 2009

Dec 2009

Commenced operations

with a staff of 12

Triumph Adler Appoints OTL

as business partner

Epson & HP Products are

included in the OTL product

profile

Ventures into the Office Furniture

Sector

Canon South

Africa appoints OTL as

Authorized Distributor for

Canon Consumer products

Appoints 10

channel partners for B2C sales

Toshiba appoints OTL as an Authorized

Distributor for Photocopiers,

Multi-functional Products

Channel partners

throughout Kenya

increases to 30

Rongda launches its products in

Kenya through Ningbo

Industries ROC and OTL as its official local

partner

Dell appoints OTL as a Preferred Partner.

OTL Staff reaches 82

personnel, with over 1000

installations and a network reach

of 300 clients

OTL appointed as the official

local Partner for Mercury

Lifestyle Products

OTL moves its offices to the Ramco Group Industrial Park

along Mombasa Rd. With over

9000ft2 of space for Offices, Showroom, Storage etc

Our Milestones…

Title and Content Layout with SmartArt

Oct 2010 July 2011 June 2012 Aug 2012 Oct 2012 Feb 2013 Oct 2013

OTL appointed as Official Partners with Intermec

providing Mobile Computing Solutions

OTL partners with Canon Middle East

to promote the entire Canon

Imaging Solutions range

OTL becomes a Regional Training Centre & Certified Service Centre for Canon Middle East

OTL becomes a sole partner for Hisense Air Conditioning,

Televisions & Fridges

OTL acquires additional

10,000 ft2 storage area at Ramco

Group Industrial Park

OTL introduces Sharp’s range of Display Medias as

authorized partners

OTL celebrates

10 years as a business

entity

Our Milestones…

Title and Content Layout with SmartArt Our Product Profile…

Photo copiers and multi - functional

Mono & Color

Laser & Inkjet Printers Single & Multifunction

Wide Format Printers & Scanners

Scanners & Digital Archiving Solutions

including cheque scanners

Title and Content Layout with SmartArt Our Product Profile…

Air Conditioning Residential & Commercial Units

Mobile Computing Solutions Hand held printers, scanners & readers

Photo Video Products DSCs, DSLRs, Video Cameras

Computers & Accessories PCs, Laptops, Mice, etc

Title and Content Layout with SmartArt Our Product Profile…

Security Surveillance Systems In-door and exterior weather proof

cameras

Televisions & Fridges

Interactive White Boards Display Panels

Title and Content Layout with SmartArt Our Services Profile…

Easy Doc * Long & Short term rental services on imaging products

* No capex to clients

* Pay for what you use

Easy Image * Comprehensive post sales support for MFPs

* Equipment owned by client

* Support on PER CLICK basis

Easy Support * Comprehensive post sales support for MFPs

* Fixed annual charges – Spares and Service * Excludes consumables

ICT Services * Provide consultancy and implementation * Training support on Document Management / Archiving Solutions * ERP Solutions

Surveys & Consultancy * Site surveys for residential and commercial air conditioning * Surveys and consultancy for security surveillance systems * Installation and Training Support

Work Flow Analysis * Print / Copy / Fax volumes

* Determine the actual needs of the clients

* Enables to propose suitable solutions

Warranty Services * Back to Base warranty services on consumer products

* On site parts and labor with Easy Support or Easy Image contracts

Bureau Services * Large Volume Mono and Colour Printing, Copying, Lamiation

* On site & Off site binding of documents

Easy Fix * Innovative post sale technical services on entire range of products * Return to base or onsite support

* Easy to manage through the use of service coupons

Our Structure and Infrastructure…

Direct and Indirect Sales Force of 30+business consultants, merchandisers for business products, white goods and consumer products

Over 300 channel partners, nation wide offering the entire range of our products & services

HelpDesk with over 14 experienced executives, equipped with modern communication tools – Mobile CUG, Internet Chat, SMS, Emails etc to provide real time – single window support on sales, pre & post sales. Technical, financial, logistics etc and customer relations

Customized software to provide comprehensive information on clients equipment like age of the equipment, usage record, expenses on service contract, history of services provided including service documents from archive at a click of the mouse

Our Structure and Infrastructure…

Field Technical team of 28 trained and experienced engineers to provide onsite technical support

Fully equipped workshop to support RTB / Warrant support

State of the art training center with multimedia audio and video equipment and facilities

Over 19,000m2 of office space with stores, showroom facility and ample of free and secure parking

20 cars and 12 two wheelers to support our direct sales/service function

Our Service Statement…

Our Reach… Some of our Clients…

• The Aga Khan Group • Government of Kenya • Sarova Group • AON • Centum Investments Co Ltd • AGRA • Tangaza College • M.P. Shah Hospital • TNS • KCB & NBK • Kenya Airways • USAid • VISA Handling • Unilever • Standard Chartered Bank • Tullow Oil

Our Contact Details…

Office Technologies Ltd Ramco Group Industrial Park

Mombasa Rd Nairobi

Email: [email protected]

Website: www.officetechnologies.co.ke

P.O.Box 27574 – 00506, Nairobi, Kenya

Tel: (254) 20 804 2780/1 | (254) 735 654 239 | (254) 728 888 222