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Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC
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Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

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Page 1: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Brand Strategy

ISB – Grade 8-2 Class

David Cheung

16th Jan 2008

Beijing

1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 2: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

2 © 2008 Nokia ISB Sharing.ppt / 2008-01-16 / DC

Today’s Sharing

• What is Brand

• Why it is important to any company

• How is Brand promoted & advertised

• Do’s and Don’ts

• Some Nokia advertisements

• Questions and Answers

Page 3: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Brand – what it is

• It is a form of company identity and it is unique – similar to reputation

• It should represent what the company is about, its belief, value system & etc

• It promises certain deliverables to customers/consumers

• It takes years to build a Brand, and yet, can be destroyed in days if core message is repeatedly undermined

• It is constantly being evolved as company matures and changes direction

• Hence, company must have a brand strategy as activities to promote this image can remain consistent and true

• Lastly, sometimes you see Master Brand & Sub Brands strategy

Corporate Brand (3m)

3 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 4: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

From Groundwood to Corporation

Fredrik Idestam (1838-1916)Founder of NokiaPresident of Nokia Company 1871-1894

Oy Nokia Ab founded in Tampere in 1865Soon moved to neighboring town of NokiaFirst product was groundwood

Finnish Rubber Works Ltd. founded in Helsinki in 1898Soon moved to NokiaFirst product was rubber galoshes

Finnish Cable Works Ltd. founded in Helsinki in 1912First product was imported copper wirecoated with rubber-impregnated textile layer

Nokia Corporation formed in 1966 throughthe merger of Nokia Company, Finnish RubberWorks and Finnish Cable Works

OYNOKIAAB

1865

1898

S.G.T.O.Y.

4 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 5: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

From Groundwood to Corporation

Founded in 1865

1898

Finnish Rubber Works 1898

5 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 6: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

From Groundwood to Corporation

Finnish Cable Works 1912Nokia Corporation 1966

6 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 7: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Nokia Brand History

7 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 8: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

From Groundwood to Telecomms

8 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 9: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

From Radiophones to Mobile Phones

9 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 10: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

20 Years Ago He Was The Customer

10 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 11: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Segmentation - Evolution of Nokia Mobile Phones

Premium

Basic

Imaging

Classic

Expression

Fashion

11 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 12: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Brand – its importance

• Good Brands create emotional attachment with their intended customer / consumer that last for long duration

• Good Brands can command a premium over their competitors

• All companies with good Brand has large portion of their market capitalization derived from its brand acceptance

12 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 13: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Brand – promotions

• Often, Brand is promoted via media (prints, commercials, sponsorships & etc)

• Brand is also promoted via physical buildings, furniture, shop layouts

• However, the above is a just the promise part but more importantly Brand needs to be backed up with the Products, Services, People and Company Actions

• Advertisement is just a small part of branding – think of it as the end product (where rubber meets the road)

• Product advertisement is vastly different to brand advertisement as messages revolves around a product but, even then, it can be elevated to a state of emotional attachment rather than product specifications

13 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 14: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Brand – do’s and don’ts

• During the promise stage,

• Never over promise what can’t be delivered

• Never offend non intended segments

• Never insult your competitors

• Never go against the core

• However, there are companies that deviate from the above but repeated offences will overtime destroy the Brand value created

14 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC

Page 15: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Nokia Commercials

15 © 2008 Nokia ISB Sharing.ppt / 2008-01-16 / DC

Nokia N-Series (2m)

N93 (1m)

N95 (2m) N81 (1m)

N82 (2m)

Page 16: Company Confidential Brand Strategy ISB – Grade 8-2 Class David Cheung 16 th Jan 2008 Beijing 1 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC.

Company Confidential

Questions?

16 © 2008 Nokia ISB Sharing.ppt /2008-01-16 / DC