Community Services Guide

www.reddeer.ca

Community Services GuideEnhance your quality of life

Welcome to The City of Red Deer Community Services Guide. Whether you’re just visiting Red Deer, thinking of re-locating here, or are already a city resident, we hope this guide will help you discover the many ways that the Community Services Division of The City of Red Deer and its associated agencies work to create a thriving community and enhance the quality of life for all citizens.

This guide will provide you with a clear overview of the Community Services Division, its organization and its mandate. For more detailed information, please contact the appropriate area directly or visit our website at www.reddeer.ca.

Sincerely

Colleen JensenCommunity Services DirectorThe City of Red Deer

What’sInside

CommunityServicesDivisionOverview........................................................ 5

Arts,CultureandHeritage.................................................................................. 7

ParksandNature.................................................................................................. 15

CommunityandNeighbourhoodPlanning...................................................... 20

CommunityandNeighbourhoodDevelopment............................................ 22

CrimePreventionandPolicing............................................................................ 25

Recreation,SportsandLeisure........................................................................... 29

TransitandSpecialTransportation..................................................................... 37

RedDeerEvents................................................................................................... 41

AccesstoCultureandRecreationOpportunities......................................... 42

AffordableActivityOptions................................................................................ 43

4

5

Community Services Departments

•Recreation – Facilities including the Collicutt Centre, Recreation Centre, G.H. Dawe Centre, neighbourhood arenas and various outdoor facilities; community development and facilitation of recreation, sport and leisure associations.

•Parks – Development and neighbourhood planning, parks open space, trails and facilities construction and maintenance.

•Culture – Cultural programs and services; heritage and archive facilities and collections; community development and facilitation of cultural and heritage associations.

•Social Planning – FCSS, Housing, Community Development, Social Research, Government relations

•Transit and Special Transportation

Community Services Agencies (through agreements & legislation)

•Parkland Community Planning Services

•RCMP

•Red Deer Museum + Art Gallery

•Red Deer Public Library

•River Bend Golf & Recreation Society

•Waskasoo Environmental Education Society

CommunityServicesDivisionOverview

The Community Services mission is to support and strengthen quality of life

and quality of place for all citizens. We work within the structure of The City

of Red Deer to create a safe, inclusive, well-planned community that offers

opportunity and first-rate services for all – a vibrant community where you

will want to live and work, now and in the future.

This mission is reflected in the Community Services Division’s three

departments and related agencies:

6Detail of Alexander way street mural

7

Red Deer is a vibrant cultural community and a hotbed of creative talent.

From art exhibits to cultural programs, Community Services embraces culture

and creativity as vital ingredients to quality of life. All kinds of stimulating

opportunities are offered through The City’s Culture section, the Red Deer

Museum + Art Gallery and Red Deer Public Library.

Arts and Culture The Culture section is responsible for cultural community development, heritage and archives (see History and Heritage section of this guide), Special Events, Special Event Permits and the Public Art program. Culture Services also manages the Fee for Service program, which provides limited financial support to local not-for-profit arts and cultural organizations.

Culture Services Centre

The Centre contributes to Red Deer’s dynamic cultural community by developing and offering courses in music, dance, theatre, literary and visual arts, and by offering a space for art exhibits. The creative, community-oriented staff at the Centre work closely with independent groups to foster cultural growth in the community. The Centre contains the Culture Section administrative offices, performing and visual arts studios, the Viewpoint Gallery, and the offices of the Red Deer Symphony Orchestra. We invite you to come have a look around.

Viewpoint Gallery

The Viewpoint Gallery features established, professional Red Deer artists in a public space that’s managed by the Culture Section. Red Deer and surrounding area is home to many internationally acclaimed artists, and this members-run gallery offers some of the city’s best artists a regular exhibition space for your viewing pleasure.

The exhibits change regularly, and are overseen by member artists. Culture staff assist the artists with operations, maintenance and management of the Viewpoint Gallery, which is open during regular Culture Services Centre hours. Member artists periodically host seminars and slide shows for the public, offering fascinating glimpses into their artistic processes and inspirations.

Arts,CultureandHeritage

Viewpoint Gallery

8

If you are an artist and interested in joining the Viewpoint Gallery collective, call Culture Services for more information.

Culture Services Centre and Viewpoint Gallery

Location: 3827 39 StreetHours: 8 a.m. to 4:30 p.m. Monday to Friday, closed 12 – 1 p.m. for lunch Phone: 403-309-4091

Public Art and Red Deer’s Public Art Policy

On municipal building projects or renovations exceeding $250,000, The City Public Art Policy commits 1.2 per cent of the capital construction costs to funding public art. The commissioning, installation and maintenance of all public art is managed by Culture Services staff , with the added expertise of juries made up of professional artists.

There’s a diverse range of public art in City of Red Deer facilities, including sculpture, paintings, murals, tile installations and multi-media artwork. You’ll fi nd public art in the Recreation Centre, the Collicutt Centre, the G. H. Dawe Centre, Culture Services Centre, and City Hall. More art installations are planned as new capital projects and renovations occur.

You will also fi nd public art in the Waskasoo Park system, along Alexander Way, and throughout Red Deer, including several large sculptures on permanent loan from the Alberta Foundation for the Arts. The Ghosts collection contains stunning cast bronze statues of scenes from our past – from public persons to famous Red Deer critters like Francis the Pig and Mickey the Beaver.

Red Deer Public Library …open for discovery

Red Deer Public Library ensures access for everyone to the universe of information, experience, and ideas. A strong advocate of lifelong learning and literacy, Red Deer Public Library off ers both traditional and innovative services. From laptops, art and

toys to audio books and magazines, a library membership has something for everyone.

Red Deer Public Library has 250,000 items available in its two branches; you may access them in the library, or borrow them with a library card. The collection includes:

• Fiction and non-fi ction books, paperbacks and magazines

• Music CDs, DVD and VHS movies• Audio books on cassette and CD• Computers, art and toys• Graphic novels, CDs and video games for teens

Ghost collection: Francis Wright Galbraith Sculptor: Danek Mozdzenski


9

Check out the library’s website at www.rdpl.org for a complete list of collections, programs and services you can access. Through our partnership with Red Deer College, you can use your RDPL library card to access all the resources at the Library Information Common: http://library.rdc.ab.ca/

Downtown Branch4818 49 Street

Monday to Thursday 9:30 a.m. - 8:30 p.m. Friday 9:30 a.m. - 5:30 p.m. Saturday 9:30 a.m. - 5:30 p.m.Sunday 1:30 p.m. - 5:00 p.m.

Main Switchboard/Administration: 403-346-4576Email: [email protected]: www.rdpl.org

Dawe BranchDue to the revitalization of the G.H. Dawe Community Centre, the Dawe branch library and the Adult Literacy Program have taken up temporary residence in the Lion Plaza beginning in April 2008. Keep checking the website for details!

Lion PlazaUnit #2 7710 50th Avenue

Monday to Thursday 9:30 a.m. - 8:30 p.m. Friday 9:30 a.m. - 4:00 p.m.Saturday 12 p.m. - 4:00 p.m.Sunday Closed

Phone: 403-341-3822Email: [email protected]: www.rdpl.org

History and Heritage Our heritage contributes to community identity and pride. Community Services supports the stewardship, preservation and promotion of Red Deer’s historical features, attributes, and natural landscapes. This work is accomplished through the Archives, heritage management planning including municipal designation of heritage buildings, historical surveys and statements of signifi cance, and through partnerships with organizations such as Red Deer Museum + Art Gallery and the Waskasoo Environmental Education Society.


10

Red Deer and District Archives

Red Deer and District Archives collects and preserves the documentary and photographic history of Central Alberta. The Archives manages and makes available to you a wealth of historical information on the development of Red Deer and the surrounding region, as well as City of Red Deer records. It holds records of various public bodies and institutions, and of many service clubs, churches, businesses, individuals and families.

The Red Deer and District Archives is open to the general public. Access to its holdings is not restricted, except where the Freedom of Information and Protection of Privacy Act applies, where there are donor agreements that restrict access, or because of the fragile nature of some records.

The Archives off ers the following public services:• Access to holdings through published inventories, in-house databases, and the

website at www.reddeer.ca/archives• Guidance and advice for proper handling and storage of records• Research services and interlibrary loans• Copies of archival materials including photographs• Classroom visits and speeches• Telephone, mail, email and in-person reference services• Electrical outlets for laptops

Other available resources:• Microfi lm/fi che reader printers• Local and district newspapers and census records on microfi lm• Newspaper clippings (subject and biography fi les dating back to the 1960s)• Public research computer• Henderson’s directories• Genealogy resources such as cemetery records, indexes, local history books and

church records• Local history library

Location: 4525 47 A AvenueHours: Monday – Friday 9 a.m. – 5 p.m.Phone: 403-309-8403Email: [email protected]: www.reddeer.ca/archives

Reviewing documents at the Red Deer and District Archives


11

Red Deer Museum + Art Gallery . . . sharing history, living the future.

The Red Deer Museum and Art Gallery (the MAG for short), through our research, collections, exhibitions and programs, challenges and stimulates our community to engage in learning about the people, history and culture of Central Alberta and their connections to the rest of the world. Our success and value are measured by the enjoyable learning environment that we bring to our diverse community.

Art Gallery highlights

The Gallery off ers regularly changing art exhibitions of local, national and international artists, bringing the world to Red Deer. Public and school art programs provide enjoyable learning experiences for our diverse community. Artsparks provides an inclusive art experience, and special events include gallery receptions, opening parties, artist talks, spring break art camps and family art days.

Museum highlights

The Museum collection includes over 100,000 artifacts ranging from everyday items and textiles to Inuit and First Nations art. Permanent and temporary displays, historic and art exhibitions tell the stories of the people, history and culture of central Alberta and our connections to the rest of the world.

Galleries refl ect the history of the Red Deer region, including Aboriginal people, immigrant settlers, rural life and the birth of a city. Special events provide a broader experience of the region as part of the global community. History-based school programs engage young learners.

Visit our website for up-to-date exhibition schedules and event information.

Location: 4525 47 A AvenueOpen daily, including statutory holidays unless otherwise notedMonday to Sunday: Noon – 5:00 p.m.Wednesday: Noon – 9:00 p.m.

Phone: 403-309-8405Email: [email protected]: www.museum.red-deer.ab.ca

Summer arts camp at the Culture Services Centre


12


Interpretive programs and exhibits

Historic Fort Normandeau

Located west of Red Deer on the banks of the Red Deer River, Fort Normandeau sits at the site of the original Red Deer Crossing community. Red Deer began on and around this site in the 1880s. The Crossing was the best place to ford the river for miles around and was only abandoned when the railway came to town.

Through programs, hands-on activities, theatre and special events, the staff at the Fort Normandeau Interpretive Centre, under the management of the Waskasoo Environmental Education Society, tell the stories of Red Deer’s three founding cultures: the Cree and Blackfoot people, the Metis buff alo hunters and the Europeans who settled in the area.

At Fort Normandeau, experience:• A re-creation of the original McLellan stopping house and Fort palisade• Talented living history interpreters bringing the past to life• A bookstore with a selection of nature and history books, gifts and a coff ee

counter• Unique meeting room and wedding space with reasonable rental rates• Many volunteer opportunities• Programs for schools, youth and adult groups, Beavers, Cubs, Scouts, Sparks,

Brownies, Guides and the general public• A multi-media theatre with an on-demand slide presentation• A canoe launch and picnic grounds

Hours: Noon – 5:00 p.m. May and June 10:00 a.m. – 8:00 p.m. July to Labour DayThe Fort grounds are open dawn to dusk May 1 – October 15.

Location: Follow 32 Street west approximately 1 km past the QE II Highway overpass and follow the signs. From QE II Highway, exit 32 Street westbound. Phone: 403-347-7550 Email: [email protected]: www.waskasoopark.ca

Kerry Wood Nature Centre

The Kerry Wood Nature Centre, also managed by the Waskasoo Environmental Education Society, is central Alberta’s home of natural history interpretation and environmental education. You can immerse yourself in the plants, animals, geology, climate and processes that make up our local and, by extension, global habitat. The Nature Centre off ers interpretive programs for all ages; come discover the ecological and natural history exhibits, or learn about its solar power system and other environmental renovations.

13

Heritage Square, Rotary Recreation Park


The Nature Centre has a public reference library, free public internet access, a coff ee counter and book/bird feeding store, and the Marjorie Wood Gallery, a public gallery featuring nature and environmental art.

Location: 6300 45 AvenueHours: Open year-round, closing only on Christmas Day10:00 a.m. – 5:00 p.m. Labour Day to Victoria Day10:00 a.m. – 8:00 p.m. Victoria Day to Labour DayOn statutory holidays the Nature Centre opens at 1:00 p.m.Phone: 403-346-2010 Email: [email protected]: www.waskasoopark.ca

More detail about the program and trail opportunities at the Kerry Wood Nature Centre and Gaetz Lakes Sanctuary may be found on page 16.

14

15

ParksandNature

Your senses will come alive as you explore Red Deer’s abundant trails and

green spaces. Discover the city’s parks and natural amenities through biking,

hiking, paddling, skating, running, cross-country skiing, bird watching, picnics

or peaceful walks alongside streams, creeks and the Red Deer River.

Waskasoo Park

Waskasoo Park is one of Red Deer’s key attractions; it spans the city, providing outdoor recreation, natural and historical interpretation, trails, and environmental appreciation.

Some of the largest and most well-used locations within Waskasoo Park are the four Special Gathering Places: Heritage Ranch, Bower Ponds, Three Mile Bend and River Bend. Each of these locations provides diff erent natural and recreational opportunities for residents and visitors.

Heritage Ranch

Heritage Ranch is a gateway to Red Deer’s Waskasoo Park. Here you will fi nd an equestrian centre and enjoy some of Alberta’s western heritage. Heritage Ranch provides access to The City’s trail and pathway system for biking, walking and equestrian activities. For more information about the equestrian programs, special events or meeting room bookings call 403-347-4977.

Location: #25 Riverview ParkNext to the Sports Hall of Fame Museum and Tourism Red Deer Information Centre on QE II.

Bower Ponds

Bower Ponds is considered one of the premier recreation areas of Waskasoo Park. The wide range of activities and amenities will appeal to individuals, families and groups;interconnected ponds for boating, fi shing and skating are surrounded by an extended trail system.

• Bower Ponds Pavilion: concession and washrooms • Equipment rentals: skates, kayaks and paddle boats • Cronquist House: historic Victorian farmhouse built in 1911 • Outdoor stage: for special events, open air concerts and Canada Day celebrations

Location: #6 4707 Fountain Drive Bower Ponds Pavilion: 403-347-9777Rentals (skates, kayaks, paddle boats): 403-318-6298 Bower Ponds stage and Picnic Shelter bookings: 403-309-8411For hours of operation please call: 403-347-9777 or 403-309-8411

Left: Discovery Canyon, River Bend Golf & Recreation Area

16

Three Mile Bend

This 55-hectare natural area includes canoeing ponds, a picnic area, a remote control car track, a freestyle ski jump and a dog walking area. Three Mile Bend is located on the North Bank Trail and is the only area in Waskasoo Park where dogs may run off -leash.

River Bend

River Bend Golf and Recreation Area is another wonderful Waskasoo Park amenity. In addition to the public golf course, River Bend off ers wooded hiking trails, the Discovery Canyon water play area, scenic canoeing and fi shing in summer, and cross-country skiing in winter.

Location: Along the river 3.5 km north on 30th Avenue from 67th StreetPhone: 403-343-6341 Web: www.riverbendgolfcourse.ca

Other Natural AttractionsMaskepetoon Park

This beautiful natural park lies on Red Deer’s most western border, directly east of the QE II highway and north of the Red Deer River crossing. Maskepetoon Park is one of the most unique and environmentally sensitive areas in the Waskasoo Park system. A large pond, wetlands and a stand of tamarack trees are some of its many ecological highlights.

Maskepetoon Park is currently being designed as a low-impact park that allows the public access, while protecting the sensitive ecosystems found there.

We encourage you to explore the natural beauty of this special area, and to protect it from misuse and damage. If you see inappropriate behaviour or ATV use in the park, please call Parks Bylaw at 403-356-8904 or the RCMP complaint line 403-343-5575.

Location: Trailhead access to Maskepetoon Park can be gained from the Oriole Park West neighbourhood.

Gaetz Lakes Sanctuary

The Kerry Wood Nature Centre sits on the edge of the Gaetz Lakes Sanctuary and provides a gateway to the 300 acres of protected land that sits within our city limits. Explore the fi ve kilometres of trail by yourself, with a group, or with one of our naturalists; a bird blind and viewing decks expose you to a fascinating variety of habitats. Borrow a set of binoculars, snowshoes or an activity kit from Kerry Wood Nature Centre to help bring your hike to life. No pets, skiing or cycling are permitted in the sanctuary.

For information on Kerry Wood Nature Centre see page 12.

ParksandNature

17

Parks and TrailsFrom neighbourhood green spaces and pathways to the exceptional Waskasoo Park system, the space to stretch your legs, walk the dog or fly a kite is never far away. We encourage you to experience the city’s park system and become a partner in keeping one of our greatest amenities environmentally healthy, clean and safe.

More information about neighbourhood parks and locations can be found on The City website at www.reddeer.ca/rpc.

Trails

Red Deer has more than 110 kilometres of soft and hard surface trails that traverse the Waskasoo Park system. For maps and descriptions of City trails, please call 403-342-8159 or visit www.reddeer.ca/rpc.

Popular Trail Routes (paved and soft surfaces)

• North Bank Trail – from Heritage Ranch to the end of the trail north of Three Mile Bend – 9 km paved

• South Bank Trail – from Heritage Ranch to the end of the trails at McKenzie Trail – 7 km paved

• Devonian Trail – from the top of Kin Kanyon (32 St.) to Gaetz Park (where the Waskasoo Creek and Red Deer River meet) – 5 km paved

• Bower Woods Trail – from 32 Street to the end of the trail near the Westerner Grounds – 3 km paved

• Alberta Central Railway (ACR) Trail – 32 Street to 43 Street – 2 km paved• Dr. George Trail – Gaetz Lakes Sanctuary – 1 km paved• Wishart Trail – Gaetz Lakes Sanctuary – 4 km gravel, some stairs• River Bend Perimeter Trail – 4 km shale

Mckenzie Trail

18

Popular Trail Loops (hard surfaces)

• Ranch Loop – Heritage Ranch and back, via Bower Ponds and Taylor Bridge – 7.5 km• Chief Loop – Great Chief Park and back via Gaetz Avenue Bridge and Heritage

Ranch – 10 km• Lions Loop – Lions Campground and back via Bower Ponds, Taylor Bridge and

48 Avenue Bridge – 5.5 km• Pond Loop – Around Bower Ponds, past the Cronquist House – 1.4 km

Cross-country ski trails

Red Deer is a winter wonderland for the cross-country enthusiast; you’ll find groomed trails at River Bend Golf and Recreation Area, Great Chief Park and Heritage Ranch. River Bend has more than 15 km of groomed cross country ski trails to entice novices and experts, including an official biathlon range. The Spruce Woods Trail provides intermediate enthusiasts with a challenge and experts with a great workout. Picnic sites and washrooms are located near some trails.

Parks and Environmental ProgramsThe Parks section of Recreation, Parks and Culture nurtures the beauty and the environmental health of our community. Staff manage and maintain city trees, shrub beds and hedges and take care of turf mowing, fertilization, irrigation and weed control each season. They also provide environmental programs that assist in managing ecological features, including wetlands and trees in newly incorporated natural areas of Red Deer.

Arbor Day

Each May, grade one students in Red Deer are presented with seedling white spruce trees to take home to plant. With the assistance of Parkland Nurseries, Alberta Sustainable Resource Development, school principals and teachers, Parks staff promote the value of trees to our environment.

Maskepetoon Park

ParksandNature

18

19

Tree Action - Community Planting Opportunities

Your help is needed this upcoming season to help plant tree seedlings that are supplied annually by the Tree Canada Foundation to assist with reforestation within City parks. You can play a part in keeping your city green and forested.

Memorial Trees: planting a legacy

Red Deer residents who wish to plant and dedicate a tree in the memory of a loved one can do so in several locations within the parks system.

Dutch Elm Disease (DED)

Elm trees are found throughout the park system, lining boulevards and on private property. The DED fungus can infect and kill elm trees; it clogs up the water transportation system of the tree, causing wilting and yellowing of branches, and eventually death. It is illegal to transport and store elm firewood in Alberta because the beetles that transport DED are moved about on elm firewood. There are no known infected elm trees in Alberta at this time, but the threat remains real.

The City’s ongoing education campaign, in conjunction with the Society to Prevent Dutch Elm Disease (STOPDED), includes Dutch Elm Disease Awareness Week in June.

Mosquito Control Program

To make your time outside safer and more enjoyable, Parks uses an environmentally-sensitive mosquito control program. The program is designed to reduce nuisance mosquito populations to tolerable yet ecologically sustainable levels in our community.

Pesticide use

The Parks section works hard to protect your community from pests through its Integrated Pest Management (IPM) programs. The IPM approach, used by The City for pest problems, involves the maintenance of detrimental insects, weeds and other organisms at tolerable levels using a combination of mechanical, biological and chemical control methods that have minimal environmental impact.

All control procedures and pesticides used are in accordance with federally approved label recommendations and the requirements set by the Alberta Department of Agriculture and Alberta Environment.

Parks staff have developed helpful information for dealing with tree pests affecting Red Deer, including the Cottony Ash Psyllid, Yellowheaded Spruce Sawfly, Bronze Birch Borer and Black Knot fungus. The information may be found on the City website at www.reddeer.ca/rpc by searching “intergrated pest management.”

For more information on Parks and Environmental programs, call 403-342-8234

ParksandNature

20

CommunityandNeighbourhoodPlanning

Creating a community that is a wonderful place to live, work, shop, learn,

and play doesn’t just happen; it requires comprehensive and collaborative

planning. Through our contract with Parkland Community Planning Services

(PCPS) and our strong planning policies, Community Services is committed

to ensuring that community and neighbourhood planning supports and

strengthens the quality of life in Red Deer.

Parkland Community Planning Services (PCPS)

Parkland Community Planning Services acts as The City of Red Deer’s planning offi ce, providing professional community and neighbourhood planning services. This work aff ects citizens in many ways. For example, how your neighbourhood looks or functions today is a result of long range planning. Plans such as the Municipal Development Plan or various Neighbourhood Area Structure Plans lay out the location of roads, utilities, parks, trails, transit routes, and land uses such as commercial areas, houses, apartments, day care sites, places of worship, or industrial buildings.

Furthermore, when we’re planning for city growth – in the form of intermunicipal planning, growth studies and research, and annexation – it is important to balance the allocation of land for development with resource conservation.

Of course, city planning is not all about new growth; we respect and plan for the revitalization of our downtown and our older neighbourhoods using area redevelopment plans, neighbourhood guidelines and policy development. We also respond to day to day planning needs by processing subdivision applications and rezoning requests.

We rely on The City’s Land Use Bylaw to guide development in all parts of the city. To do this planning work, we draw on research, professional planning expertise, legislation, and on environmental, economic, and social sustainability principles. We must also work collaboratively with every City department and agency.

Of equal importance, we rely on public participation from citizens. We work closely with community stakeholders to create land use plans and policies that refl ect the kind of community you want to be part of. Through community meetings, open houses, surveys, and focus groups – just to name a few examples – we try to collect public input. We welcome and encourage your participation in planning issues.

Location: Suite 404, 4808 Ross StreetPhone: 403-343-3394Email: [email protected]: www.pcps.ca

21

Ecological Profile Development

Before new neighourhoods are created, the Parks section performs ecological profiles on the land that will be affected. With ecological profiles, priority preservation zones are identified and recommended prior to the development of each new proposed subdivision.

Parks staff work with planning staff to incorporate and preserve natural features in new neighbourhoods to provide a balance of built and natural features in the final design. Retaining natural features during the development of new neighbourhoods means increased awareness and aesthetic appeal for the residents, greater biodiversity, and increased air and water quality.

Ecological profiles play an important role in assuring natural features continue to be incorporated in new development areas as annexation occurs and the city continues to grow.

22

CommunityandNeighbourhoodDevelopment

Social Planning The Social Planning department plays a vital part in the development of healthy individuals and a strong, caring community; they do this by dealing with issues that are of concern to the community, and seeking partnerships and options. They connect with government and social organizations to develop a community where all residents can thrive.

Social Planning bases its work on internationally recognized social determinants of health. These are the elements that are proven to build strong communities. Social Planning focuses on:

• Supporting healthy child development• Reducing inequalities associated with income and social status• Providing leadership in creating inclusive social environments• Providing leadership in creating inclusive physical environments

Social Planning staff support each of these elements of a healthy community in many ways. Much of the work they do is behind-the-scenes, working with social organizations in Red Deer. Social Planning staff act as a liaison between the agencies and municipal, provincial and federal levels of government. They take community issues and information to policy discussions with government, and they monitor and interpret government policy for community organizations. In this way, Social Planning staff help human services organizations to take advantage of new opportunities. Where appropriate, they also help organizations to navigate and connect with other City departments.

Social Planning focuses on issues of broad social concern and issues that have a significant impact on marginalized populations. They work with the community on prevention and by facilitating community-based solutions.

Social Planning staff recognize the value of research. It is a decision-making tool for City of Red Deer departments, social agencies and other social systems. Research staff track social trends and communicate local needs and issues. The accurate and timely information generated through research supports program planning, advocacy, position papers, partnership development and funding allocations.

Red Deer and District Family and Community Support Services (FCSS)

The Social Planning Department oversees and administers funding for the provincial FCSS program, on behalf of the Red Deer and District FCSS Board. The Board represents a partnership between the municipalities of Bowden, Delburne, Elnora, Penhold, Red Deer County and The City of Red Deer. FCSS is a partnership between Alberta Children & Youth Services and the municipalities. Funding provided by the Province is matched with local tax dollars and used to support and fund local preventive social programs that enhance the well-being of individuals, families and the community.

23

Housing

Social Planning is responsible for the financial management of local, provincial and federal homelessness and affordable housing funding. The funds support initiatives that address homelessness and affordable housing in a variety of ways, including the development of an inventory of affordable housing stock in the community.

Neighbourhood Recreational Facilities and Community Development Red Deer thrives on the strength of its communities and the Community Services division offers lots of resources and assistance to local volunteers, community organizations and facilities through the Neighbourhood Facility and Community Development (NFCD) section in Recreation, Parks and Culture. Whether you need help getting started or building on your group’s success, they’re there to help you realize your goals.

Community development resources

Your volunteer time and efforts are valued; let the NFCD Section help your board or organization work smarter, not harder:

• Need money for a project? We can assist with grant writing and exploring funding opportunities to suit your situation.

• Planning an event or program? We can help you get the people out with enhanced planning and promotion ideas.

• Need equipment? We’ll rent your non-profit group any of the following:• A Picnic Pack that includes parachutes, games and sports equipment • Trailer-type barbeque that meets local health requirements for serving food

to the public

Learn from other community, recreation and sport groups and celebrate community successes! Contact the NFCD section at 403-309-8411 to learn how you can add value to your neighbourhood.

Community facility operations

Local community centres play an important role in bringing your neighbourhood together; they create a place of gathering, sharing and celebrating. The NFCD Section works with local community associations to ensure the ongoing maintenance and management of community activity centres. We also assist community associations with any operational concerns you may have.

Community Associations

Your local community association actively provides quality of life opportunities in your neighbourhood. From dealing with issues to programming recreation activities and special events, they pursue vital community initiatives such as ensuring that your local playgrounds are safe and that they meet the needs of local children. Community association mandates focus on building great neighbourhoods; as part of that mandate, The City contracts them to manage and operate community activity centres located in central park sites.


24


Want to make a difference in your neighbourhood? Contact your community association to see how you can help. Search “community associations” on The City’s website: www.reddeer.ca

Community Association: Community Shelter: Phone:Aspen/Normandeau 49 Noble Avenue 403-342-6500Bower Place 85 Boyce Street 403-340-3070Clearview 93 Cornett Drive 403-341-6555Deer Park/Lancaster/Lonsdale 181 Dowler Street 403-346-1660Eastview (Joseph Welsh) 4030 Embury Crescent 403-347-7255Eastview Estates 120 Ellenwood Drive 403-340-3448Grandview Gardens 4510 41 Avenue 403-347-9455Highland Green 65 Halladay Crescent No phoneMorrisroe West 5 McIntosh Avenue 403-347-0211Morrisroe Extension 35 McLean Avenue No phoneMountview & Sunnybrook 4316 32 Street 403-346-4476Oriole Park 5 Ogden Avenue 403-347-4424Parkvale Pioneer Lodge 403-346-3643Pines 141 Pamely Avenue 403-346-6676Riverside Meadows 6021 – 57 Avenue 403-346-7414Rosedale 2 Roland Street 403-340-1949South Hill Kinsmen Club 403-341-5277West Park 3811 – 57 Avenue 403-346-3033

Check out your Community Association website at the ‘Living in Red Deer’ section of The City website at www.reddeer.ca. Call 403-309-8411 for contact information for community associations without direct lines.

Green Deer

Green Deer is an environmental stewardship campaign that includes a city-wide spring clean-up that runs in April and May. Participation swells every year with community groups, schools, businesses, families and individuals clearing Red Deer parks and trails of the litter that accumulates throughout the winter. Find out if your neighbourhood participates in Green Deer – if not, your leadership can make it happen. Green Deer supports:

• Community gathering • Socially responsible behaviour• Active living • Feelings of ownership and pride • Environmental issues in your community

Adopt a Park

The tremendous success of Green Deer has led to the Adopt a Park stewardship program. Adopt a Park offers Red Deer residents a variety of year-round opportunities to contribute to the health and safety of City parks and neighbourhoods. Adopt a Park invites individuals, groups or businesses to work with The City throughout the year to help safeguard Red Deer’s environmental areas and park system. It involves cleaning up litter in the area you choose to adopt, and monitoring the area for natural damage or vandalism. For more information or to adopt a park, please call 403-342-5869.

25

CrimePreventionandPolicing

Feeling safe is essential to quality of life and quality of place. Through our

contract with the RCMP and our crime prevention and policing initiatives,

Community Services is committed to ensuring safety and security of person

and property for the citizens of Red Deer.

RCMPThe City of Red Deer contracts the RCMP to provide police services for its citizens. The City supplies the RCMP with civilian staff to provide administrative service to the RCMP. The Red Deer City RCMP Detachment is committed to a working partnership with our community, providing safety and security through professional service based on community needs.

General Information: 403-341-2000Complaints (non-emergency): 403-343-5575Complaints (emergency): 911FAX: 403-346-1365

Offi ce hours: Monday – Thursday 7:30 a.m. – 9:00 p.m.Friday 7:30 a.m. – 5:30 p.m.Saturday 9:00 a.m. – 5:00 p.m.

Police services include: • General complaints• Emergency complaints• Traffi c Services (Traffi c Enforcement and Accident Investigation)• Police Dog Service• Identifi cation Service (Crime Scene Investigation Section)• Crime Prevention/Community Policing Section• Victim Services• Domestic Violence Education

and Investigation Program• School Resource Offi cer Program • Drug investigations

25

• Police Dog Service• Identifi cation Service (Crime Scene Investigation Section)• Crime Prevention/Community Policing Section• Victim Services• Domestic Violence Education

and Investigation Program• School Resource Offi cer Program • Drug investigations

25

26

RCMP ProgramsRCMP youth programs work to develop positive relationships between RCMP and youth, and help youth to better understand the multi-faceted role the RCMP plays in our community.

School Resource Officer Program

Red Deer City Detachment has one assigned School Resource Officer (SRO) for elementary schools, one for middle schools and one for high schools in Red Deer. The SRO acts as a resource to the students, staff, parents and community in the school environment. SROs take a proactive role within the schools, providing students with information on subjects like substance abuse, personal safety, including bullying, and life skills. They also provide referrals to community resources.

The High School Resource Officer spends his or her full day in the high schools, taking responsibility for calls for service on school property and providing students and staff with full-time support within the school environment.

Cop Cards

Red Deer City Detachment Cop Cards have a picture of an RCMP officer with biographical information and a message from the officer on the back. Cop Cards are distributed to students and youth to encourage communication and connection with RCMP officers. Many students strive to collect the whole set of Cop Cards and are very excited as they begin to recognize our local RCMP members from their Cop Card collection. A new Cop Card series is developed every two years and is sponsored through community dollars and advertising.

Cops for Kids

Cops for Kids is a new Red Deer City RCMP community-policing program that began in 2003. It strives to help young boys and girls gain a more positive understanding of the role of police. Every month or so, Red Deer RCMP officers volunteer their time to attend sporting events, to share educational activities and spend time with Red Deer youth. This past year the Cops for Kids program took in a Calgary Flames game, played floor hockey together and went bowling.

Safety Bear

Safety Bear is the RCMP mascot who asks children to “promise to remember all safety rules, respect other people’s property, take pride in my school and community, and help the police to prevent crime.” You will see Safety Bear at special events throughout Red Deer and the Central Alberta area, including Westerner Days Parade, schools throughout the city, Police Week and Charity Checkstop. Safety Bear even has some colouring pages for kids.


27


The City of Red Deer Crime Prevention ProgramsCrime and community

Crime is a complex community issue, and the only way to eff ectively combat it is through community eff ort and personal responsibility. The City of Red Deer Crime Prevention Strategy relies on community partnerships with the RCMP, social agencies, businesses, and citizens to create a safer, more caring and connected community.

As Red Deer continues to grow, we must continue to foster these community partnerships. We’re committed to adapting and sharing tips and strategies you can use to make your families, homes and neighbourhoods less attractive targets for criminal activity.

Crime prevention tools:

• Don’t be a Target: for business

• Don’t be a Target: for homes

Both brochures contain Crime Prevention Through Environmental Design (CPTED) tips and strategies you can use around the home and in a business.

• Target Crime: information on reporting crime in Red Deer

• Standing Together: Crime Prevention Update

This biannual report to the community highlights crime prevention strategies and collaborations being practiced in Red Deer and contains prevention tips that citizens will be able to apply in their own neighbourhoods. The publication is specifi c to Red Deer. Each edition also highlights a community organization that actively contributes to crime prevention. The report is delivered to homes in Red Deer in the spring and fall, with the Community Services Activity and Program Guide.

Pick up copies of these publications at Community Services, Fourth Floor, City Hall, or access them online at www.reddeer.ca/crimeprevention.

28

29

Recreation,SportsandLeisure

Opportunities for recreation are necessary for the personal, social and physical well-being of individuals and communities. The Recreation, Parks and Culture department provides a wide variety of programs and facilities that sustain and enhance quality of life for city residents and surrounding communities. We focus on accessibility, aff ordability and variety to ensure that every resident has opportunities for participation, enjoyment and personal growth.

Indoor Multi-use and Aquatic Facilities

Collicutt Centre

Central Alberta’s state-of-the-art multi-use leisure and wellness centre off ers a venue where you can enjoy all your favourite recreational pursuits year-round, under one roof.

Experience 250,000 sq. ft. of fun, accessed through an aff ordable drop-in admission rate that’s good for the whole day:

• ENMAX Water Park – wave pool, water slide, lazy river, two hot tubs, steam room, children’s interactive playground and pool

• Field House – volleyball, basketball, badminton, fl oor hockey, tennis, golf/tennis swing cages with complimentary sports equipment

• Fitness & Wellness Studio – cardio equipment, free weights, drop-in fi tness classes

• Walk/Run Track – four lanes, 290 m• Climbing Walls – eight metre beginner-intermediate wall; 10.7 metre

intermediate/expert wall (Mr. Big)• Soccer Pavilion – two indoor soccer pitches accommodate lacrosse and fl ag football• Ice Arena – NHL size with drop-in skating and hockey • Main Street – includes retail stores, food court and viewing areas

Additional onsite services and amenities:• Registered programs – programming opportunities for all ages in aquatics, dry

land, and fi tness• Facility rentals – club activities, tournaments, special and private events• Meeting/event rooms – from 12 to 40 people, catering service, AV equipment• BMO Financial Kids Corner – child minding for participants at the Collicutt Centre• Food court – vending machines• Special events – birthday parties, team-building challenge, corporate events,

conferences or tournaments.

Location: 3031 30 Avenue Email: [email protected]: 403-358-PLAY (7529) Web: www.reddeer.ca/collicuttcentre

Collicutt Centre

Admission options from single-day to annual rates will suit your needs and circumstances.

30

G.H. Dawe Community Centre

This multi-purpose community centre will be an 84,000 sq. ft. complex located in north Red Deer. Amenities will include:

• St. Patrick’s School and G.H. Dawe Community School

• 25 metre indoor pool • Children’s play pool • Whirlpool with zero depth entry• Sauna • Steam room

• Ice arena • Public library• Gymnasium• Two waterslides• Redesigned change area

including family change room• Fitness and lifestyle program areas

Renovation plansRevitalization of the G.H. Dawe Community Centre began in spring 2008. Plans include expansion and improvements to the library, offi ce space, swimming pool, recreation and common areas. The proposed addition of a gymnasium and classrooms will allow for development of more programs, including additional swim and gym times and arts and culture classes. Watch for updates on the “go green” initiatives being considered for this revitalization project.

It is anticipated that the pool and library will remain closed until revitalization is complete. The project is expected to take up to 24 months. During this time, the arena will continue to operate with a modifi ed schedule. Your patience is appreciated.

Location: 56 Holt Street For booking inquiries call 403-309-8411For library information call 403-341-3822 or visit www.rdpl.org

The Dawe Branch of Red Deer Public Library is also undergoing a major renovation as part of this project. Visit us at our temporary location in Lion Plaza, Unit #2 7710 - 50th Avenue. Keep checking www.rdpl.org for details!

G.H. Dawe Centre (artist’s conception)


31

Recreation Centre


Recreation Centre

The Recreation Centre is located downtown in Rotary Recreation Park. The facility houses the following amenities:

• 25-metre indoor pool with a one-metre platform diving board and Tarzan rope

• Chair lifts in pool and whirlpool• An indoor whirlpool, sauna and steam room• Indoor/outdoor aquatics climbing walls • 50-metre outdoor pool with diving facilities• Zero depth children’s play pool with spray

features• Deck party/meeting room • New outdoor playground, no cost to access • Redesigned change area, including a family

change room• Fitness and lifestyle program areas • Arts and crafts program space • Meeting rooms • An outstanding public art collection located throughout the building• Administration offi ces

Location: 4501 47 A AvenuePhone: 403-309-8411Offi ce Hours: Recreation Centre Administration Offi ce: Monday to Friday, 8 a.m. - 4:30 p.m.Recreation Centre Cashiers & Registration: Monday to Friday, 5:30 a.m. - 10 p.m.Saturday, Sunday & Holidays, Noon - 10 p.m.

Roland Michener Swimming Pool

The Roland Michener swimming pool is part of the Roland Michener Centre. The swimming pool is operated and programmed by The City of Red Deer.The facility hosts:

• 25m, 6 lane main pool• Dive tank with 1 m & 3 m

diving boards• Zero depth leisure pool• Sauna• Deck party/meeting room• On deck fi tness and weight

training area

Location: 51 A St & 38 A AveSwim Line: 403-309-2087 Phone: 403-309-8411

32

ArenasOur community arenas off er a terrifi c mix of recreational and social activities. These facilities host a variety of both ice and non-ice sports and activities:

• Hockey • Ringette• Figure and speed skating• Inline and ball hockey• Lacrosse• Tournaments• Meetings, banquets and special events

In addition to the arenas located in the Collicutt Centre and G.H. Dawe Community Centre, city residents can enjoy several other excellent arena facilities.

Kinex Arena

The Kinex is just a step away from Waskasoo Park hiking and biking trails and picnic areas. This 400 seat (bleachers) ice arena is open from October 1 to March 31 and off ers an on-site concession. Meeting space holds up to 60 and is available for bookings.

Location: A 4725 43 Street Phone: 403-342-8257 (information)Bookings: 403-309-8411

Kinsmen Arenas

Located on the southeast side of Red Deer, this facility off ers twin community rinks with over 550 seats (bleachers) and an on-site concession. Public skating is available from October 1 to March 31. Off season the facility is used for inline hockey, ball hockey and lacrosse. Meeting space with 20-person capacity is also available for rent.

Location: 5 McIntosh Avenue Phone: 403-342-8256 (information)Bookings: 403-309-8411

Red Deer Arena

Centrally located in downtown Red Deer, this premier spectator arena consists of a 1363 seat facility with an on-site concession and meeting space with 40-person capacity that’s available for rent. This is a licensed facility with a 175 seat second fl oor lobby overlooking the rink.

Location: D 4725 43 Street Phone: 403-342-8254 (information)Bookings: 403-309-8411


33

Outdoor FacilitiesNeighbourhood Rinks, Playgrounds and Tennis Courts

Numerous community playgrounds, ball diamonds, sports fi elds, tennis courts and outdoor rinks are diligently maintained by The City’s Park Amenities team. These facilities, which include 140 community playgrounds, 89 ball diamonds and 78 sports fi elds, are fully accessible and available for your use and enjoyment at no cost. Check The City website at www.reddeer.ca for locations of these neighbourhood sites.

Playgrounds, Wading Pools and Water Features

Several free, unsupervised water amenities are located throughout the city – perfect for families or kids of all ages:

• Discovery Canyon, at the River Bend Recreation Area, has a tube run and a beach-like wading area. Tube rentals, playground and concession available. Located along the river 3.5 km north of 30 Avenue from 67 Street.

• Kin Kanyon spray fountain/wading pool is located just off 32 Street on 47 Avenue in Kin Kanyon picnic area.

• Rotary Recreation Park wading pool is located behind the Recreation Centre at 4501-47 A Avenue. Playground and picnic facilities also available on site.

• Centennial Plaza Park – spray fountain/wading pool is located on Alexander Way (48 Street) and 52 Avenue.

Great Chief Park

The sports fi elds at Great Chief Park provide class A facilities for a variety of sports enthusiasts. Facilities include:

• Two fastball diamonds and two baseball diamonds • Combination soccer/football fi eld with night game lighting and dressing rooms • Raised media booth• Washrooms and concession • Kiwanis Picnic Park: includes picnic shelter and playground • Ten-hole pitch and putt golf course • Horseshoe pits

Location: 4707 Fountain DrivePhone: 403-342-8255 (information)Bookings: 403-309-8411

More about the Pitch and Putt

Anyone can aff ord to swing a club at the ten-hole public pitch and putt course. Access to this facility is on a fi rst come, fi rst served basis and an honour system is in eff ect – just place your fees in the drop box located beside the fi rst hole.

Location: 4707 Fountain DrivePhone: 403-309-8411


34

35

River Bend Golf and Recreation Area

River Bend Golf and Recreation Area has an 18 hole public golf course, a nine-hole mini links course and a driving range. It’s all surrounded by wooded hiking trails and off ers scenic canoeing and fi shing in summer, and cross-country skiing in winter. Discovery Canyon is a free play area featuring bubbling pools of water, trickling rivulets and a spray pool – the perfect place to cool down on a hot summer day!

These facilities are operated by a number of organizations. Please call the numbers below for details about using the space or taking part in programs and services:

Location: Along the river 3.5 km north on 30th Avenue from 67th StreetPhone 403-343-6341 Web: www.riverbendgolfcourse.ca

Rotary Recreation Park

Rotary Recreation Park, next to the Recreation Centre downtown, features a variety of facilities that off er recreation, sport, and cultural opportunities for all ages:

• Red Deer & District Archives 403-309-8403• Red Deer Museum + Art Gallery 403-309-8405• Rotary Recreation Park Tennis Building and 12 courts 403-346-7567• Picnic facilities, lawn bowling and horseshoe pits 403-309-8411• Golden Circle Seniors Centre 403-343-6074• Lions Outdoor Speed Skating Oval 403-309-8411• Heritage Square Historic Site 403-309-8405• Outdoor children’s wading pool 403-309-8411• Playground 403-309-8411

Location: 4501 - 47A Avenue

Boat launches

Enjoy the serenity and splendour of the Red Deer River from the water! Check out the Waskasoo Park Trails section of The City’s website to learn more about publicly accessible boat launches within the city limits. Canoeing enthusiasts are encouraged to view the times, hazards and safety considerations. Please note that parking off the highway when accessing boat launches is both illegal and dangerous.

Canoe and boat launches within Red Deer are located at:• Kiwanis Park – boat launch with vehicle access • Great West Adventure Park (BMX Track) – canoe launch with vehicle access • Fort Normandeau – canoe launch with vehicle access • Waskasoo Crescent (corner of 45th and 59th street) – canoe launch • Mckenzie Trail North – canoe launch, no vehicle access, parking available • River Bend – boat launch with vehicle access • Lower Heritage Ranch – canoe launch only, no vehicle access


36

Picnic shelters

If you’re planning a reunion, birthday party or even a small retreat, why not book one of The City’s picnic shelters? You can also rent a Picnic Pack from the Recreation, Parks and Culture department, which supplies you with sporting equipment for your event. For information on the Picnic Pack, call 403-309-8411.

All shelters seat approximately 20 people, with extra picnic tables nearby. Generally, fi rewood is available at all sheltered sites from early May to early October. Public gatherings are prohibited from 11:00 p.m. to 7:00 a.m. in City of Red Deer parks.

Kiwanis, McKenzie Trails and Rotary Park picnic shelters are booked in one-hour time slots with a two-hour booking minimum.

Picnic Shelter Locations Information & BookingsHeritage Ranch Lower Shelter 403-347-4977Kiwanis Park Picnic Shelter 403-309-8411McKenzie Trail Picnic Shelter 403-309-8411Rotary Picnic Shelter 403-309-8411

Lions Campground

Red Deer’s popular camping facility is conveniently located next to the river and the trail system, and near the downtown core. Scenic sites and trails make the Lions Campground a favorite recreation destination. The campground has 127 serviced and semi-serviced sites. Amenities include:

• Laundry • Washrooms• Showers • Playgrounds• Horseshoe pits • An amphitheatre for interpretive programs • Dumping station off ered by the Kerry Wood Nature Centre

Single reservations are not available as sites are taken on a fi rst come, fi rst served basis.

Open from May to September inclusive. The gates are closed from 11:00 p.m. to 6:00 a.m. Location: 4759 Riverside DrivePhone: 403-342-8183 May to September; 403-309-8411 October to April

Facility bookings

If you’re interested in renting one of our many facilities for a birthday party, private function, community event or meeting, please call the Facility Booking Coordinator at 403-309-8411.

Facility bookings are available for the following:

• Recreation Centre pools • G.H. Dawe Centre pools • Various community sports fi elds • Various community ball diamonds • Red Deer College sports fi elds • Legion track • Great Chief Park • Bower Ponds stage• Bower Ponds Pavilion room • Recreation Centre tennis courts • Various picnic shelters • Meeting rooms at arenas, the Recreation Centre and the G.H. Dawe Centre

If you would like to rent space in the Kerry Wood Nature Centre, historic Allen Bungalow or Fort Normandeau, or a festival tent at Fort Normandeau call 403-346-2010 ext. 104.


37

TransitandSpecialTransportation

Red Deer Transit … wherever life takes you

Red Deer Transit gets you to school, work, play, shopping, or to visit friends and

family, all in a clean, comfortable environment where your safety is a priority.

Transit routes cover the urbanized areas of Red Deer, including residential, commercial and some industrial areas; with approximately 85% of bus stops located within a walking distance of 400 metres, Red Deer Transit off ers you the freedom to go wherever life takes you.

With over 8,000 passenger boardings per day, and over 3 million per year, Transit is a positive economic, environmental and social force in Red Deer. Everyone benefi ts from public transit, even if they never board a bus.

Red Deer Transit strengthens our economy and supports job opportunities for thousands of citizens. It helps fi ght traffi c congestion, reduces air pollution, and contributes to building a healthy, vibrant community.

Transit ProgramsSeniors GIS - Bus Pass Subsidy Program

Senior customers age 65 and over who receive the Federal Government Guaranteed Income Subsidy (GIS) are eligible to receive a Seniors Monthly Bus Pass at a reduced price. Written proof of GIS enrolment must be provided to obtain a GIS ID card.

CNIB Bus Pass - ID Card Program

Customers deemed to be legally blind may obtain an ID Card that entitles the cardholder to ride regular and overload routes without charge. CNIB documentation must be provided to obtain an ID Card.

Attendant ID Card Program

Physically or mentally challenged customers who cannot access Transit service without personal assistance may obtain an Attendant ID Card. This enables the person attending them to ride free of charge. Persons applying must indicate the nature of their disability. Transit service can only be accessed with an attendant pass holder present.

Transit Ride Guides

Transit Ride Guides containing current rates, special considerations, routes, maps and schedules are available on board all Transit buses at ticket sales outlets and at:

• Transit Customer Service• City Hall Information Desk• Collicutt Centre• Recreation Centre• Visitor Information Centre

Transit ticket sales outlets:• Bower Place Guest Services• City Hall Cashiers – main fl oor• Parkland Mall Guest Services Kiosk• Red Deer College Students’ Union Cashier

38

39

Left: Red Deer Transit terminalBelow: Red Deer Transit Action Bus

TransitandSpecialTransportation

Transit Customer Service

New to Transit, or to the neighbourhood? Looking for information on routes or specialized services? Talk to the friendly, knowledgeable staff at Transit Customer Service. They’ll be happy to answer your questions and help you get where you need to go.

Transit AdministrationHours: Monday to Friday 8 a.m. – 4:30 p.m. (excluding statutory holidays)Transit information: 403-342-8225Email: [email protected]: www.reddeer.ca/transit

Transit Service Hours:Monday to Saturday service: 6:15 a.m. - 11:15 p.m. Sunday/Holiday service: 8:45 a.m. - 6:45 p.m.

Special Passes and Identifi cation Cards may be purchased at Community Services on the 4th fl oor of City Hall. Lost and found articles may also be retrieved from the same location.

Special Transportation – Red Deer Transit Action Bus

As Red Deer grows, the needs of our citizens continue to evolve, too. The City of Red Deer has recently integrated special transportation into the Transit department and there’s been a lot of work done to make the transition as seamless as possible to off er the same excellent service and reasonable prices that you rely on.

The service, formally known as Citizen’s Action Bus, is now called Red Deer Transit Action Bus. The Action Bus off ers door-to-door service for any person, regardless of age, who is not able to use the regular transit system with dignity. The service is intended for all people with disabilities that limit their transportation options. Customers include adults and children with disabilities and seniors.

For more information please call 403-309-8400.

39

40

41

RedDeerEvents

You can find a wealth of variety and adventure all year long right here in

Red Deer. These outstanding City-hosted community activities and festivals

feature something for everyone to delight in.

City-planned Events

WinterFest

3rd Sunday of February – Bower PondsFamily Event

Community Sport Banquet

End of FebruaryCommunity Event

Green Deer

April – May – throughout Red DeerFamily and Community Event

Mayor’s Garden Party

Last Wednesday of June – City Hall Park Community Event

City-supported Events

Artwalk

3rd Saturday of June – Rotary Recreation ParkFamily Event CentreFest

4th Friday and Saturday of July – Ross StreetFamily Event

Biggest Christmas Tree Ever

4th week of November – downtown Evening Event and Family Event

Event Listing WebsitesThe above dates provided are intended to be guidelines. To find out the exact dates and times of what’s going on in Red Deer or to post your own event information, visit the following websites:

www.reddeer.ca/events www.artsandculture.cawww.tourismreddeer.net www.rdpl.orgwww.museum.red-deer.ab.ca www.waskasoopark.ca

CentreFest

42

AccesstoCultureandRecreationOpportunitiesCommunity Services Activity & Program Guide

The Community Services Division produces the Community Services Activity & Program Guide three times a year to let you know what recreation, culture and community related opportunities are available. The Guide provides information on activities, and on scheduled and drop-in programs offered by The City and other organizations and associations throughout Red Deer.

This publication is released and delivered to each household in Red Deer in March (Spring/Summer), September (Fall) and December (Winter).

If you would like to advertise your recreation, community or culture-related program, opportunity or business in the Community Services Activity and Program Guide, email [email protected].

Fee Assistance Program

It’s important for every person to have access to recreational and cultural activities that can increase his or her health and well-being. The City of Red Deer Recreation Parks and Culture department created a fee assistance program to offer subsidies to individuals or families living in Red Deer who might otherwise be unable to access City activities and programs because of financial constraints. To find out about accessing funding, call the Recreation Centre at 403-309-8537, Collicutt Centre at 403-358-7532 or Culture Services at 403-309-4091.

Support Persons’ Waiver Policy

Waiver Policy for Support Persons’ Admissions & Fees: making recreation and culture accessible to everyone, for a healthier community.

When a patron with a disability needs the assistance of a support person in order to take part in one of our facilities, programs or activities, The City of Red Deer is pleased to waive the admission fee for the support person. Please call the Recreation Centre at 403-309-8411 or Collicutt Centre at 403-358-7532 for more information.

photo caption42

43

AffordableActivityOptions

Quality of life is for everyone! These no-cost or low-cost activities offer a

wealth of experiences that won’t put a strain on your pocketbook.

Boat launches, page 35

Cross-country ski trails, page 18

Fort Normandeau, page 12

Gaetz Lakes Sanctuary, page 16

Kerry Wood Nature Centre, page 12

Parks and trails, page 17

Pitch and putt at Great Chief Park, page 33

Pitch and putt at River Bend Golf and Recreation Area, page 33

Red Deer events, page 41

Red Deer Museum + Art Gallery, page 11

Red Deer Public Library, page 8

Viewpoint Gallery, page 7

Wading pools and water features, page 33

www.reddeer.ca

Community Services4914 48 AvenueP.O. Box 5008Red Deer, Alberta T4N 3T4

Phone: 403-342-8115Fax: 403-342-8222Email: [email protected]

Hours: Monday to Friday, 8 a.m. – 4:30 p.m.

Community Services Guide

Documents

community services division

wellplanned community

thriving community

vibrant community

services heritage

firstrate services

services guideenhance

recreation centre