Community College Faculty & Staff Tell it Like it Is! The El Paso Community College Employee Survey
Community College Faculty & Staff Tell it Like it Is!
The El Paso Community CollegeEmployee Survey
Methodology
Surveys were distributed by campus mail to all employees Total: 2,768 Faculty: 1,319 Staff: 1,449
Total Responses by Employee Type (% of Total Sent) Total: 934 34% Faculty: 407 31% Staff: 384 27%
Staff Only: 193 N/A Both Faculty/Staff: 191 N/A
Unknown 143 N/A
SPSS (Statistical Package for the Social Sciences) was used to perform the analysis
Employee TypeN = 934
Unknown143 ( 15% )
Staff Only193 ( 21% )
Both Faculty & Staff
191 ( 21% )
Faculty Only407 ( 44% )
Campus
Northwest59 ( 6% )
R io Grande127 ( 14% )
Transmountain 115 ( 12% ) Other/ Unknown
100 ( 11% )
Mission del P aso 88 ( 11% )
Valle Verde385 ( 46% )
Administrative Service Center
54 ( 7% )
Goal: 80% or > Agree/Strongly Agree with a StatementColor Key
>=90% (Outstanding)
>=80% & <90% / (Met / Surpassed Goal)
>=70% < 80% (Concern)
>=60% & <70% (Important Concern)
< 60% (Vital Concern)
Employee Knowledge of EPCC Mission Statement andStrategic Goals
Mission Statement andStrategic Goals are Well- Known: Employee Type
EPCC has (a) Well-Known..District
Both Faculty & Staff
Faculty Only
Staff Only
Strongly Agree/Agree
Mission Statement 94% 94% 95% 95%
Strategic Goals 87% 86% 88% 86%
Mission Statement and Strategic Goals: Average 91% 90% 91% 90%
Mission Statement andStrategic Goals are Well- Known:Site
EPCC has (a) Well-Known..District ASC MDP NW RG TM VV
Strongly Agree/Agree
Mission Statement 94% 94% 96% 94% 95% 94% 94%
Strategic Goals 87% 91% 91% 88% 91% 91% 84%
Mission Statement and Strategic Goals: Average
91% 92% 94% 91% 93% 92% 89%
Mission Statement andStrategic Goals are Well-Known:Year-to-Year
EPCC has (a) Well-Known..
2001 (Base)
2007 GAP
% Agree/Strongly Agree
Strategic Goals 57% 87% 30%
Mission Statement 70% 94% 25%
Mission Statement & Strategic Goals: Average
63% 91% 27%
College Consistency with the Mission Statement: Employee Type
The Following are Consistent with the EPCC Mission
DistrictBoth
Faculty & Staff
Faculty Only
Staff Only
% Strongly Agree/Agree
Curriculum 93% 94% 95% 93%
Planning & Evaluation Process 87% 86% 87% 88%
Financial & Physical Resources 85% 83% 84% 81%
Educational Programs 94% 94% 95% 92%
Educational Support Services 88% 88% 89% 86%
Administrative Processes 85% 84% 84% 84%
Consistency with Mission Statement: Average 89% 88% 89% 87%
College Consistency with the
Mission Statement: Site
The Following are Consistent with the EPCC Mission
District ASC MDP NW RG TM VV
Strongly Agree/Agree
Curriculum 93% 95% 92% 87% 95% 97% 92%
Planning & Evaluation Process 87% 93% 89% 84% 87% 90% 86%
Financial & Physical Resources 85% 96% 81% 87% 84% 90% 82%
Educational Programs 94% 98% 93% 99% 93% 96% 94%
Educational Support Services 88% 82% 96% 94% 95% 87% 88%
Administrative Processes 85% 87% 84% 88% 90% 83% 91%
Consistency with Mission Statement: Average
89% 92% 89% 90% 90% 90% 89%
College Consistency with the Mission Statement:
Year-to-Year
The Following are Consistent with the EPCC Mission
2001 (Base)
2007 GAP
% Agree/Strongly Agree
Financial & Physical Resources 44% 85% 41%
Planning & Evaluation Process 63% 87% 24%
Curriculum 72% 93% 21%
Educational Programs
Not Asked
94%
N/AEducational Support Services 88%
Administrative Processes 85%
Consistency with Mission: Average 60% 89% 29%
Working EnvironmentHuman Relations Factors
Human Relations Factors:Employee Type
There is (a)District
Both Faculty &
Staff
Faculty Only
Staff Only
% Strongly Agree/Agree
Focus on Students in All We Do 86% 85% 86% 87%
Satisfactory Communication 77% 76% 74% 78%
Effective Leadership 84% 83% 82% 83%
Satisfactory Shared Governance 81% 80% 79% 80%
Teamwork & Collegiality 82% 80% 78% 84%
Good Working Relationship with My Supervisor 91% 91% 90% 93%
Work Satisfaction for Me 95% 93% 93% 98%
Human Relations Factors: Average 85% 84% 83% 86%
Human Relations Factors:Site
There is (a)District ASC MDP NW RG TM VV
Strongly Agree/Agree
Focus on Students in All We Do 86% 94% 88% 90% 89% 88% 85%
Satisfactory Communication 77% 86% 83% 79% 80% 87% 74%
Effective Leadership 84% 88% 89% 85% 89% 90% 81%
Satisfactory Shared Governance 81% 86% 87% 75% 88% 91% 77%
Teamwork & Collegiality 82% 85% 86% 88% 87% 91% 77%
Good Working Relationship with My Supervisor
91% 97% 97% 91% 93% 92% 89%
Work Satisfaction for Me 95% 97% 97% 99% 98% 97% 93%
Human Relations Factors: Average 85% 90% 90% 87% 89% 91% 82%
Human Relations Factors:Year-to-Year
There is (a)
2001 (Base)
2007 GAP
% Agree/Strongly Agree
Effective Leadership 56% 84% 28%
Satisfactory Shared Governance 55% 81% 27%
Satisfactory Communication 53% 77% 24%
Teamwork & Collegiality 65% 82% 18%
Focus on Students in All We Do 71% 86% 15%
Work Satisfaction for Me 87% 95% 8%
Good Working Relationship with My Supervisor 86% 91% 5%
Human Factor Average 67% 85% 18%
Working EnvironmentSupport Factors
Support Factors:Employee Type
There (is a (an) / are)District
Both Faculty& Staff
Faculty Only
Staff Only
% Strongly Agree/Agree
Effective Hiring Procedure 72% 70% 67% 75%Salaries/Benefits Attracting Good Employees 65% 63% 62% 67%
Effective Wages, Hours & Working Conditions Grievance Procedure
76% 73% 71% 82%
Time Allowed for Professional Development 85% 85% 84% 84%Satisfactory Staff Scholarships 81% 82% 81% 74%
Physically Safe Environment 90% 89% 87% 90%Well-Maintained Facilities 79% 78% 78% 76%
Computer/Software Adequate for My Job 88% 89% 90% 85%
Support Factors: Average 79% 78% 78% 79%
Support Factors:Site
There (is a (an) / are)District ASC MDP NW RG TM VV
Strongly Agree/Agree
Effective Hiring Procedure 72% 63% 79% 78% 82% 84% 67%
Salaries/Benefits Attracting Good Employees
65% 71% 66% 59% 62% 73% 60%
Effective Wages, Hours & Working Conditions Grievance Procedure
76% 67% 73% 73% 81% 85% 72%
Time Allowed for Professional Development
85% 83% 85% 80% 88% 88% 83%
Satisfactory Staff Scholarships 81% 83% 73% 76% 87% 84% 81%Physically Safe Environment 90% 92% 94% 99% 92% 89% 89%
Well-Maintained Facilities 79% 89% 91% 97% 76% 80% 75%Computer/Software Adequate for My Job 88% 92% 96% 90% 88% 91% 88%
Support Factors: Average 79% 80% 82% 82% 82% 84% 77%
Support Factors:Year-to-Year
There (is a (an) / are)
2001 (Base)
2007 GAP
% Agree/Strongly Agree
Satisfactory Staff Scholarships 55% 81% 26%
An Effective Hiring Procedure 55% 72% 17%
Salaries/Benefits Attracting Good Employees 48% 65% 16%
Well Maintained Facilities 64% 79% 15%
Time Allowed for Professional Development 71% 85% 14%
Physically Safe Environment 83% 90% 7%
Computer/software adequate for my job
Not Asked
88%
N/AEffective Wages, Hours & Working Conditions Grievance Procedure
76%
Support Factors: Average 63% 79% 17%
Auxiliary Services
Auxiliary Services% Satisfied: District
58%
70%
84%
82%
82%
85%
85%
88%
91%
0% 20% 40% 60% 80% 100%
Vending M achines
Food Services
J anitor ial Services
Construciton & Repair
P roperty Control
Grounds
M aintenance
Distr ibution Services
I nstructional Services CenterInstitutional Services
Externally Contracted Services
Auxiliary Services% Satisfied Overall:Site
83%
83%
84%
86%
87%
90%85%
78% 80% 82% 84% 86% 88% 90%
Distr ict
M DP
NW
VV
TM
R G
ASC
Faculty Use ofComputer Technology inthe Classroom
% of Faculty Using Computer Technology in the Classroom by Type of Use:District
Total Respondents = 205
5%
27%
28%
33%
47%
57%
65%
65%
86%
97%
0% 20% 40% 60% 80% 100%
Other
Simulations
Online Testing
Spreadsheet Analysis
W eb CT
Faculty Research
Discipl ine Specific Software
Campus P ipel ine
I nternet Use
Computer Averaging of Grades
Overall Faculty Use of Computer Technology in the Classroom: Site
51%
43%
45%
52%
53%
59%
0% 10% 20% 30% 40% 50% 60% 70%
Distr ict
Northwest
M ission del P aso
Transmountain
Val le Verde
R io Grande
Faculty Ratings of Libraries, Labs, andLearning Skills Centers
Libraries, Labs, &Learning Skills Centers% Satisfied with Services:District
81%
87%
92%
95%
95%
96%
70% 75% 80% 85% 90% 95% 100%
Labs & ski l ls centers adequatelyequipped/ staffed
Adequate resources for student assignments
H ours adequate for my students
Staff members who help my students
Var iety of data retr ieval technology
Adequate or ientation sessions
Libraries, Labs, andLearning Skills Centers% Satisfied with Services Overall:Site
91%
82%
86%
91%
94%
95%
75% 80% 85% 90% 95% 100%
Distr ict
RG
M DP
VV
NW
TM
Selected Comments Staff Member: …our Administration… [should] …not overlook the continuing increase in
enrollment that is thinning out our support services, which in turn translates to … quality or lack of quality in customer service. I recognize that priority is placed at the faculty level but the majority of … overall services are provided by staff members. I hope to see an increase in staff to off-set the increase in students so that customer services can at least be at an average or good level.
Faculty Member: The hiring process is broken. It is too political.
Staff Member: The overall operation of the College is aligned with the vision, mission, goals and values of the College.
Faculty Member: …it would be in our best interest to increase the number of full-time faculty… If we want to attract the best instructors, we need to be able to pay them accordingly. Part-time instructors are the framework of the College and they are an exploited under-class, many of whom could be classified as the working poor. That is appalling, especially considering our mission statement.
Faculty Member: I think the College is fine. Even though I am a part-time instructor I feel EPCC has been accommodating for students as well as instructors.
Unknown Employee Type: Thank You!
Some Factors Influencing Employee Perceptions at EPCC
Employee Constituency Groups Faculty Senate Classified Staff Association Professional Staff Association
Shared Governance of the College District Institutional Effectiveness Committee Campus Institutional Effectiveness Teams Standing Committees
EPCC Leadership Academy Administrators Faculty Staff
Town Hall Meetings