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Communication Strategies to Engage Transfer Students David Regan White Outreach Communications Manager Excelsior College
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Communication Strategies to Engage Transfer Students

Feb 15, 2017

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Page 1: Communication Strategies to Engage Transfer Students

Communication Strategies to Engage Transfer Students

David Regan WhiteOutreach Communications Manager

Excelsior College

Page 2: Communication Strategies to Engage Transfer Students

Agenda

Research Transfer Website Communications Outreach Communications Plan Questions Answers, Best Practices

Page 3: Communication Strategies to Engage Transfer Students

Research

Community College Research Center

Page 4: Communication Strategies to Engage Transfer Students

Quote

What is your college’s transfer completion rate?

Page 5: Communication Strategies to Engage Transfer Students

Best Practices

Feel free to raise hands and ask questions or let us know about your best practices during the presentation.

Page 6: Communication Strategies to Engage Transfer Students

Transfer Website

Appointment or data form

Use form to gather and engage transfer students: Name Email Career goal and degree program Appointment time Time to graduation (credits already acquired) Online, traditional

Page 7: Communication Strategies to Engage Transfer Students

Sample Form

Page 8: Communication Strategies to Engage Transfer Students

Transfer Website

Add Engaging Banners

Page 9: Communication Strategies to Engage Transfer Students

Transfer Website

Take-Aways

Gather info via forms on transfer student career goals Add Banner links to college or transfer fair info Add Student Testimonials Increase engagement

Page 10: Communication Strategies to Engage Transfer Students

Communications

Strategies

Email Social Media Posts Flickr – photos of Transfer Fairs Surveys Traditional – Postcards, Letters Communications plan

Page 11: Communication Strategies to Engage Transfer Students

Email

Email

Use college email list – student enewsletter Segment by credits or semester Segment by degree Drive to transfer website Call to actions (CTA) form, Transfer Fair info

Page 12: Communication Strategies to Engage Transfer Students

Social Media

Social Media Posts Facebook page post Facebook ads Twitter Flickr – Add photos of Transfer Fairs Use link for FB and Twitter posts

Page 13: Communication Strategies to Engage Transfer Students

Twitter

Sample Tweet

Page 14: Communication Strategies to Engage Transfer Students

Facebook

Sample FB Post

Page 15: Communication Strategies to Engage Transfer Students

Flickr

Flickr Photo Stream

Page 16: Communication Strategies to Engage Transfer Students

Surveys

Gain knowledge

Learn about your audience What works What doesn’t How to best engage

Page 17: Communication Strategies to Engage Transfer Students

Traditional

Postcards, Letters

More expensive More direct

Page 18: Communication Strategies to Engage Transfer Students

Surveys

Communications PlanWork back from Transfer Fair Date

Email, Enewsletter 15 days – 1 week – 3 days Facebook post 2 days – day of – add photos Twitter 1 day – day of – live tweet photos, create

#TransferFair 3 days after - Flickr – create photo stream for content

link

Page 19: Communication Strategies to Engage Transfer Students

Communications

Take-aways Make transfer website more interactive Segment emails by degree, time to graduation Interact on Facebook and Twitter Leverage photos Create a Communications plan Don’t discount traditional Survey to learn more

Bottom line – Increase Engagement

Page 20: Communication Strategies to Engage Transfer Students

Questions

Questions and AnswersShare Best Practices