COMMUNICATION SKILLS. A process through which two or more people exchange information.

COMMUNICAT

ION

SKILLS

A process through which two or more people exchange

information.

WHAT IS COMMUNICATION?

Why is Good Communication Important?

Preventing Misunderstandings Unclear communication can cause hurtful misunderstandings.

Building Healthy Relationships Communication is a tool for building good relationships.

Expressing Yourself Good communication skills allow you to let others know what you want and need.

Texting…Good or BadCommunication?

Good Communication…Immediate feedbackOpen lines of communicationAllows you to say thingsyou normally wouldn’t say face to face.

Bad Communication… No emotion

May not get a response May misinterpret

Allows you to say thingsyou normally wouldn’t say

face to face.

What do you think?

Do you know what the 3 communication styles are?

Comm

unica

tion

Style

s

Passive CommunicationA passive communicator

does not offer opposition when

challenged or pressured.

An aggressive communicator is hostile and unfriendly.

Aggressive Communication

When you communicate assertively, you express

yourself in a direct, respectful way.

Assertive Communication

Assertive communication is best for everyone. It takes into consideration everyone’s needs.

Active Listening means letting the speaker know you are listening and clarifying anything confusing.

What does it mean to be an Active Listener?

Paraphrasing means using your own

words to restate what someone else

says.Being a good listener is as important

as being a good speaker!

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•Opening your eyes wide•Opening your mouth wide•Snarling•Standing straight and tall•Winking

What is another way we communicate without words?

Body Language

What are other forms of Body Language?

What message do the following forms of body language send?

What do yourfacial

expressions

say about you?

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