communication listening presenting

MPORTANT

The average worker spends 50 percent of his or

her time communicating.

Business success is 85 percent dependent on

effective communication and interpersonal skills.

Forty-five percent of time spent communicating is

listening.

Writing represents nine percent of communication

time.

to

Selective Perception

Filtering

Emotions

Language

IMPROVEHOW

DO YOU

LISTENING

•Sheer laziness

•Noise

•Developing prejudice

•Boredom

•Preparing own

response

ENCOURAGING

RESTATING

REFLECTING

SUMMARIZING

PRESENTATION

PRESENTATIONSTORY

STORY3PARTS

HAS

EVERY

INTRO

PLOT

ENDING

STORYADAPTED

CAN BE

EVERY

SITUATION

PROBLEM

SOLUTION

FEATURESBENEFITS

+ &

SUMMARY+

NEXT STEPS+

CURRENT SITUATIONPROBLEM

SOLUTIONFEATURESBENEFITS

NEXT STEPS

STORY

DELIVERY

MESSAGEDELIVERTHE

MINUTEDURINGTHE FIRST

PET PHRASES

FILLERS

EYE CONTACT

MAINTAIN

HANDSUSE

YOUR

MOVEBUT NOT TOO MUCH

AROUND

Do’sDon'ts&

of powerpoint

TELEPROMPTING

1. People tend to put every word they are

going to say on their PowerPoint slides.

Although this eliminates the need to

memorize your talk, ultimately this makes

your slides crowded, wordy, and boring. You

will loss your audience’s attention before

you even reach the bottom of your …

1. Continued).... first slide.

Don McMillan

Technically Funny

TELEPROMPTING

many people do not run spelcheek before there presentation –big mistak!!! nothing makes youlok stupder than speling erors

SPELLING

• Avoid

• Excesive

• Buller-Pointing

• Only

• Bullet

• Key

• Points

• Too

• Many

• Bullet-Points

• And

• Your

• Key

• Messages

• Will

• NOT

• Stand

• Out

• In fact

• The Term

• “Bullet-Point”

• Comes

• From

• People

• Firing

• Guns

• At

• Annoying

• Presenters

BULLET POINTS

What it is worstToo many bullet point levels are

shownType size gets smaller and smaller

Until it is utterly unreadable

Even for audiences in the 4th

row

So you better have just one bulletpoint

levelBetter yet, forget about bullets (bullets, not

guns, kill people. Don’t you know?)

Use them sparingly

There are many other ways of

detailing your ideas!

LEVELS

• Distraction

• Confusion

• Headache

• Nausea

Classhing

colorschemescan lead to…

WHATCAN BE DONE?

Reduce to the MaxText is redundant.

Images trigger emotions.

95%*

* Completely made up statistics (But do you disagree?)

of all presentations are boring.

tell stories.be interesting

provoke emotions

don’t read bullet points

WHITESPACEUS

E

SECRETCOMMUNICATION

PRACTICE,

PRACTICE

PRACTCE

ENDthe