Communication - JCL Leadership 2013

Communication My Journey

Hope A. S. Harms Information Specialist April 2013

COMMUNICATION COMPETENCY

Clearly and effectively expresses ideas and thoughts

(verbally and in writing); listens actively

My philosophy?

Communication is a vehicle for connecting people and

accomplishing goals.

Communication needs a 2-way street.

SHAPING MY PATH

SHAPING MY PATH

High School English

SHAPING MY PATH

Yearbook Copy Editor

SHAPING MY PATH

Admission Counselor

SHAPING MY PATH

Sense-making Model

SHAPING MY PATH

Don’t Make Me Think

DIRECTIONS

Be genuine

DIRECTIONS

Be positive

DIRECTIONS

Be succinct

DIRECTIONS

Be consistent

DIRECTIONS

Be approachable

DIRECTIONS

Be empathetic

DIRECTIONS

MY ROAD HAZARDS

MY ROAD HAZARDS

Editing before writing

MY ROAD HAZARDS

Rambling

MY ROAD HAZARDS

Words, words, words

MY ROAD HAZARDS

Assumptions

TUNE UP

TUNE UP

Practice continuously

TUNE UP

Borrow what works

TUNE UP

The “So what?” test

Thank You! Enjoy the journey.

Image credits

“Triboro bridge” by lunita lu, via http://www.flickr.com/photos/wildchild/3742044959/

“National Library Symbol 9high-definition)” by ALA – The American Library Assocation, via http://www.flickr.com/photos/ala_members/4816752596/

“just a car” by photography.andreas, via http://www.flickr.com/photos/photography-andreas/5564611514/

“design sketchbook 1976 09” by smallritual, via http://www.flickr.com/photos/smallritual/3225596779/

“Maker Signpost” by jwelcher, via http://www.flickr.com/photos/jwelcher/4638162978/

“Slippery when frosty” by yooperann, via http://www.flickr.com/photos/yooperann/5491375958/

“Ruud klust” by ianus, via http://www.flickr.com/photos/ianus/10919260/