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a) Homonyms
b) Mnemonics
c) Acronyms
d) None of the above
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a) Informal
b) External
c) Formal
d) Internal
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a) Foot note
b) End note
c) Explanatory note
d) None of the above
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a) Suggest views
b) Put forward your problem
c) Record the decisions made
d) Co-relate yourself
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a) Creating interest
b) Hard sell
c) Soft-sell closing
d) Inducing desire
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a) Management hierarchies
b) Official pyramid
c) Organization pyramid
d) Authority chart
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a) Society
b) Interaction
c) English
d) Communication
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a) Determined result
b) The successful output
c) Wastage of time
d) Negligence and disobedience
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a) Body and enclosure
b) Order of the day and body
c) Heading and body
d) None of the above
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a) Proxemics
b) Kinesics
c) Oculesics
d) Haptics
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a) Stakeholders
b) Suppliers
c) Intermediaries
d) Consumers
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a) Telegrams
b) E-mails
c) Fax
d) Press release
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a) Personal
b) Common
c) Open
d) Appraisal
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a) Memo
b) Technical report
c) Essay
d) Research
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a) The greeting
b) Vocalics
c) Establishing rapport
d) Body language
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a) Advocacy advertising
b) Public service advertising
c) Corporate umbrella advertising
d) Corporate sponsorship
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a) Summary
b) Precise
c) Action
d) Concise
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a) Bibliography
b) Ingredients
c) Recipe
d) None of the above
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a) Dis
b) Off
c) Mis
d) Pro
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a) Agendrum
b) Agndrum
c) Agenda
d) Agendum
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a) Circulars
b) Notices
c) Memos
d) None of the above
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a) Concise and direct
b) Short and specific
c) Concise and correct
d) Short and direct
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a) i and ii
b) ii and iiic) All
d) None of the above
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a) A positive statement that lessens the impact ofbad news.
b) A negative statement that lessens the impact ofbad news.
c) A negative or neutral statement that lessens the
impact of bad news.
d) A neutral or positive statement that lessens theimpact of bad news.
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a) Good speaking
b) Good writing
c) Good listening
d) Good personality
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a) Occasional purpose
b) Special purpose
c) Common purpose
d) None of the above
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a) Homophones
b) Homonyms
c) Eponyms
d) Mnemonics
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a) Neither (i) nor (ii)
b) (ii) only
c) (i) only
d) Both (i) and (ii)
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a) Interpret a code
b) Translate ideas into codes
c) Block a pathway between the sender and thereceiver of a message
d) Speak to large groups of people
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