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COMMUNICATION DEVELOPMENT AT THE WORKPLACE AUDIT STUDENT ID: 14068621 BUSINESS PSYCHOLOGY EFFECTIVE COMMUNICATION WITHIN ORGANISATIONS 2015
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Communication Audit

Aug 17, 2015

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Research regarding communication at the workplace
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COMMUNICATION DEVELOPMENT AT THE WORKPLACEAUDITSTUDENT ID: 14068621BUSINESS PSYCHOLOGYEFFECTIVE COMMUNICATION WITHIN ORGANISATIONS2015 Virtual workplace and communication technology previous 2studies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nalysisT-$ (',' &'! '#'4)!$( "# ,-$ *%.0 %* ' +%01'."!%# 8$,&$$# ,-$ 20 )$'.! '/% +%00#"+',"%# '#( ,-$ %#$ "# %. ,"0$!6 T-$ 20 )$'.! '/% 1%"#, "# ,"0$ '+,'44) 0'.7! ,-$ 8$/"##"#/ %* ,-$ ($2$4%10$#, %* 8!"#$!! "#*%.0',"%# .$!%.+$!6 T-$ #08$. %* &$8!",$! -'! 8$$# %# '# $B1%#$#,"'4 $B1'#!"%# !"#+$ 1: B$#$*",! %* +%00#"+',"%# 20 )$'.! '/%= B$#$*",! %* +%00#"+',"%# #%&= D%!"($! %* +%00#"+',"%# 20 )$'.! '/%= D%!"($! %* +%00#"+',"%# #%&= H%& "#*%.0',"%# &'! ,.'#!0",,$( 20 )$'.! '/%= H%& "#*%.0',"%# "! ,.'#!0",,$( #%&'#( M"!+$44'#$%!6 STUDENT ID: 140686217Benefits of communication 20 years agoF".!,5 ,-"! ,-$0$ :+%#!"!,"#/ %* 5 +',$/%."$!> !-%&! ' ($+$#, '0%#, %* 0%.$ $B,.'+,! ,-'# ,-$ Benefits of communication now ,-$0$6A /%%( 1'., %* ,-$ (',' *.%0 ,-"! ,-$0$ +%0$! *.%0 ,-$ Participative side of communication now +',$/%.): HT-$ 0'#'/$. F !8%.("#',$ .$4',"%#! &$.$ *4$B"84$5 1'.,"+"1',"2$5 ($0'#("#/ .$!1%#!"8"4",)I= HT-$ +%00#"+',"%# &'! /%%(J M')8$ ", '4!% -'( ,% (% &",- ,-$ !,"44 4"#/$."#/ "#*4$#+$ %* ,-$ 1.$ 1 ,-! "# !%0$&') !//$!,"#/ 0%.$ (%!"($! %* +%00#"+',"%# ,$+-#%4%/) #%&'(')! ,-'# 8$#$*",!6 I, !,"44 !-%&! #0$.%! '(2'#,'/$! %* +%00#"+',"%# #%&'(')! ', ,-$ &%.714'+$ ,-%/-6 T-$ 0%!, +%#!"!,$#, +',$/%.) &",-"# ,-"! ,-$0$ "! &wiftness in communication now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er"al communication downsides now/: HJ ,'!7! '.$ 8$"#/ ,.'#!0",,$( !"#/ ' ,%#'4",) %. 4'#/'/$ ,-', 4$'2$! ' 4%, ,% 8$ ($!".$(I6 ow information was transmitted 20 years ago ; ow information is "eing transmitted nowSTUDENT ID: 1406862114T-$!$ ,&% ,-$0$! +%#!"!,"#/ %* ,&% +',$/%."$! $'+-5 ,-%/- !$1'.',$ *.%0 $'+- %,-$.5 -$41 '!+$.,'"# ,-$ /$#$.'4 *"#("#/! "# ,-$ 1.$2"%! *%. ,-$0$!6 EB,.'+,! ,-', ($1"+, !er"al communication 20 years ago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ommunication "y other means 20 years ago/6 T-"! %#4) 0"/-, !-%& ,-', 2$.8'4 +%00#"+',"%# &'! !$( '40%!, -'4* ,-$ ,"0$ "# ,-$ &%.714'+$ "# ,-%!$ ,"0$! 4$'("#/ ,% $2'4',"%# '#( 0'#'/"#/ %* !,.$!!*4 !",',"%#! 8$,,$. :C%885 16I# ,-$ %,-$. +'!$ !er"al communication now+%#!"!,! %* *'. 4$!! ",$0! ,-'# Communication "y other means now 5 '#( $2$# "# !%0$ %* ,-%!$ +'!$! ", &'!#G, ,-$ %#4) &') %* !$#("#/ "#*%.0',"%#: HJ /$, "# ,%+- &",- 0) +%44$'/$! *.%0 H0'# R$!%.+$! 8%,- 1-)!"+'44) '#( "# &.","#/ ,-.%/- ,-$ "#,.'#$, !)!,$0I6 0ther forms of communication&$.$ 1.$!$#,$( '! HJ .$'("#/ %* 0) $A0'"4!I= HJ I !$#, ,-$ 1.%?$+,! "# $4$+,.%#"+ *%.0',I %. ,-.%/- H!8 0$0%.) !,"+7!I6T-$.$ &'! '4!% ' !$2$#,- ,-$0$ +'44$( $iscellaneous +%#!"!,"#/ %* ,&% +%($!5 &-"+- ,-%/- ,-$) !$$0$( ,% ',,$01, ,% '#!&$. ,-$ !,() 3$!,"%# ', *".!, ,-$) &$.$ .',-$. 2'/$: HA# $A0'"4 +'# +-'#/$ ,-$ 1."%.","$! !+-$(4$( ' (') 8$*%.$I6STUDENT ID: 1406862115DiscussionT-"! !,() !-%&! ,-$ "01%.,'#+$ %* (".$+, -0'# +%00#"+',"%# %# ' (') ,% (') 8'!"! ', ,-$ &%.714'+$6 T-"! "! 0'"#4) 8$+'!$ 1$%14$ .$0$08$. ,-', 20 )$'.! '/% ,-$.$ &$.$ !,.%#/$. 8"#("#/! 8$,&$$# +%44$'/$! '#( /.$',$. &"44 ,%&'.(! ,-$ !'0$ 1.1%!$ '! &$44 '! ' /$#$.'4 /%%( *$$4"#/ %* H0%.$ *."$#(4)I +%00#"+',"%#6 T-"! *."$#(4"#$!! .$0'"#$( !,.%#/ "# ,-$ 1'.,"+"1'#,!G 0"#(! 8$+'!$ ,-$) &$.$ '84$ ,% %2$.+%0$ !,.$!!*4 !",',"%#! $'!"$. "# !+- ' 0'##$. :C%885 16 I, &'! '4!% !,',$( +%#!"!,$#,4) ,-', ", &'! $'!"$. ,% !%42$ '#( '#'4)!$ "!!$! 8'+7 &-$# ,-$.$ &'! 4",,4$ ,$+-#%4%/) ', -'#( '! !%+"'4 1.$!$#+$ 0%,"2',$! 1$%14$ ,% 1$.*%.0 8$,,$.6 :H'.7"#! ; D'+7!%#5 16 T-$!$ *"#("#/! '.$ .$4$2'#, '! ,-$.$ &$.$ +4$'.$. '#( 0%.$ !8!,'#,"'4 '#!&$.! .$/'.("#/ 8$#$*",! %* +%00#"+',"%# 20 )$'.! '/% ,-'# '#!&$.! %# 8$#$*",! %* +%00#"+',"%# #%&'(')!5 '! &$44 '! *$&$. (%!"($! 8'+7 ,-$# '! %11%!$( ,% #%&6 A! ,-$ 4'!, ,&% ,-$0$! !-%&5 2$.8'4 +%00#"+',"%# &'! 1.$(%0"#'#, 20 )$'.! '/% &-$# ,$+-#%4%/) "# +%00#"+',"%# &'! ,"0"(4) 0'7"#/ ",! '11$'.'#+$5 ,-! #($.4"#"#/ ,-$ !%+"'4 8$#$*",! %* +%00#"+',"%#6E2$# ,-%/- #%, !% !%4"(5 ,-$.$ '.$ #0$.%! .$*$.$#+$! ,% ,-$ 8$#$*",! %* +%00#"+',"%# "# ,-$ 1.$!$#,5 $!1$+"'44) ,-$ .'1"(",) '#( $**%.,4$!!#$!! %* ",5 8, ,-$!$ -'2$ '+,'44) 0%.$ ,% (% &",- 1.%(+,"2",) :C4'01",, ; D%!5 16 O./'#"9',"%#'4 +%00#"+',"%# !',"!*'+,"%# "# ,-$ 2".,'4 &%.714'+$5 1ournal of $anagement +evelopment5245 55 @6 U!"#/ ,-$0',"+ '#'4)!"! "# 1!)+-%4%/)5 2ualitative ,esearch in Psychology5 @5 CCA101C'!+"%5 W6 :1ears and .herapeutic &tudies #thics Committee(7igure =: 2uestionnaireSTUDENT ID: 140686212416 D$!+."8$ ' ,)1"+'4 (') ', ,-$ &%.714'+$5 .$/'.("#/ +%00#"+',"%# #%&'(')! :!8%.("#',$A0'#'/$. +%00#"+',"%#5 +%44$'/$!5 '!!%+"',$!5 +4"$#,!5 %,-$. &%.7A.$4',$( !%+"'4 "#,$.'+,"%#! $,+6>26 D$!+."8$ ' ,)1"+'4 (') ', ,-$ &%.714'+$5 .$/'.("#/ +%00#"+',"%# 20 )$'.! '/% :1