Top Banner
COMMUNICATION APPREHENSION
9

COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

Dec 13, 2015

Download

Documents

Bertina Pearson
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

COMMUNICATION APPREHENSION

Page 2: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

Definition

• Communication Apprehension:An individual’s level of fear or anxiety with either real or anticipated communication with another person or group of people.

Page 3: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

Types of CA

• Traitlike – those who get nervous in almost all communication interactions

• Generalized Context – people who get nervous in one particular type of interaction

Page 4: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

….Types of CA

Types of Interactions

• Public Speaking (talking to a large audience)

• Meetings (small groups, 10-15 people)

• Group discussions (class)

• Interpersonal (1-2 people)

Page 5: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

…Types of CA

Person-Group – Talking to a specific group of peopleEx:

Situational – Feeling nervous in specific situationsEx:

Page 6: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

Causes of CA

• Heredity – inherited the personality trait

• Modeling – witnesses a speaker that was nervous

• Childhood reinforcement – made fun of or had a bad experience as a child (with speaking)

• Skills deficit – speech impediment, no training

Page 7: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

Treatments for CA

• Small steps toward the goal – doing small speeches and gradually working up to the major ones

• Positive visualization – like sports, you mentally picture yourself doing a good job

• Skills training – taking speech class and learning the skills needed to succeed at public speaking

Page 8: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

Research shows…

• A persons level of fear or anxiety has NOTHING TO DO WITH:• Intelligence• Gender• Age• Race• Culture

Page 9: COMMUNICATION APPREHENSION. Definition Communication Apprehension: An individual’s level of fear or anxiety with either real or anticipated communication.

IT’S COMMON!!

• Public speaking is the #1 Fear of Americans:• 41% = giving a speech• Only 19% = death

• 70-75% of people have some level of public speaking anxiety

• 15-20% have a high level of anxiety